5 results for Help Desk Lead in Walnut Creek, CA

Help Desk/Desktop Support Analyst

San Francisco, CA
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in San Francisco, California. This is a hands-on Contract position where you will contribute to a range of technical support activities, ensuring smooth operations across multiple sites within close proximity. The ideal candidate will excel in customer service and possess foundational technical skills to assist with desktop setups, troubleshooting, and asset management. Responsibilities: • Provide technical support by troubleshooting and resolving issues related to Microsoft Windows operating systems and desktop hardware. • Manage and execute onboarding and offboarding processes for employees, ensuring all equipment and accounts are set up or deactivated appropriately. • Set up and dismantle desktops at various locations, ensuring functionality and readiness for use. • Respond to service desk tickets promptly and travel to client sites within a one-mile radius using carts or rideshare services as needed. • Maintain and track IT assets, ensuring accurate inventory and proper utilization. • Deliver exceptional customer service while addressing technical concerns and inquiries. • Collaborate with team members to ensure consistent support across all sites. • Assist in hardware and software updates to maintain optimal system performance. • Provide on-site support during installations, relocations, or troubleshooting processes.
2026-03-04T00:00:00Z

Help Desk Analyst I

Alameda, CA
onsite
Temporary
28 - 30 USD / Hourly
We are looking for a skilled Help Desk Analyst I to join our team in Alameda, California. This Help Desk Analyst I long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Help Desk Analyst I candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Help Desk Analyst I role is for a long term contract and is an onsite position out of Almeda, Ca. Responsibilities:• Provide technical support for Android devices, Apple products, and other hardware systems.• Manage Active Directory accounts and permissions to ensure secure access.• Configure and deploy EO/IR systems to meet operational requirements.• Perform database management tasks, including updates and maintenance.• Assist with hardware installations and configuration management processes.• Support software deployments and ensure compatibility across systems.• Deliver prompt and effective solutions to end-user concerns.• Document technical procedures and resolutions to maintain a knowledge base.• Collaborate with team members to improve system efficiency and reliability.
2026-03-02T00:00:00Z

Desktop Support Analyst

Mountain View, CA
onsite
Temporary
25 - 30 USD / Hourly
We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English. Responsibilities:• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.• Manage and maintain system configurations, ensuring optimal performance and user accessibility.• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.• Support mobile devices, including Android and Apple products, ensuring seamless functionality.• Collaborate with team members to implement and manage Cisco and Citrix technologies.• Perform regular maintenance and updates for Dell hardware and other computer systems.• Ensure proper documentation of support activities and resolutions for future reference.• Monitor and address system alerts to prevent potential disruptions.• Deliver excellent customer service while adhering to company standards and best practices.
2026-02-09T00:00:00Z

Front Desk Coordinator

Oakland, CA
onsite
Temporary
25 - 27 USD / Hourly
Front Desk CoordinatorDescription:Be the first point of contact for visitors, providing a welcoming environment and supporting administrative functions at the front office.Responsibilities:<ul><li>Greet and assist visitors and clients</li><li>Answer and direct incoming calls</li><li>Maintain an organized front office and reception area</li><li>Schedule appointments and update calendars</li><li>Handle mail and deliveries</li></ul>
2026-02-13T00:00:00Z

Front Desk Coordinator

San Francisco, CA
onsite
Temporary
25 - 25 USD / Hourly
We are looking for an organized and efficient Front Desk Coordinator to join our team on a contract basis in San Francisco, California. In this role, you will serve as the first point of contact for visitors and employees, ensuring the office runs smoothly and efficiently. This position is ideal for someone with prior corporate experience who thrives in fast-paced environments and enjoys multitasking with professionalism. Responsibilities:• Manage the receipt and dispatch of shipments, including handling a virtual mailbox.• Use Freshservice to prioritize and address internal ticketing requests effectively.• Coordinate daily food and beverage logistics with vendors to support office operations.• Assist in planning and supporting in-office and offsite events, collaborating with the Executive Assistant team.• Respond to employee inquiries and provide general administrative support as needed.• Supervise logistics related to an upcoming office relocation scheduled for next year.• Utilize tools like Slack, Envoy, Notion, and Freshservice to streamline communication and workflows. ** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID# 00410-0013394776 **
2026-03-04T00:00:00Z