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4 results for Help Desk Analyst I in Walnut Creek, CA
- San Francisco, CA
- onsite
- Temporary / Contract
- 30 - 35 USD / Hourly
- <p>We are looking for a Help Desk Analyst to deliver on-site tier one technical assistance and dependable end-user support for a busy architecture environment in San Francisco, California. This is a contract position is ideal for someone who enjoys solving day-to-day IT issues, maintaining smooth office technology operations, and providing a high level of service in a fast-moving workplace. The role requires a hands-on, detail-oriented individual who can communicate clearly, manage competing priorities, and contribute to a positive support experience for employees and teams.</p><p><br></p><p>This contract requires on-site between both the Oakland and San Francisco offices.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical support for hardware, software, and workplace technology issues, resolving incidents efficiently and escalating complex problems when needed.</p><p>• Manage service desk requests from intake through closure, ensuring timely follow-up, accurate updates, and strong customer service throughout the support process.</p><p>• Support Windows and Mac-based desktops and laptops by diagnosing user issues, performing basic troubleshooting, and restoring functionality with minimal disruption.</p><p>• Maintain user accounts and access within Active Directory, including routine updates, permissions support, and account-related assistance.</p><p>• Deliver on-site audio-visual and meeting room support to help presentations, conferences, and daily collaboration tools run smoothly.</p><p>• Assist with office technology operations across assigned work locations and provide remote support to additional teams when required.</p><p>• Coordinate device setup, workstation readiness, and general technical onboarding support for employees and contractors.</p><p>• Contribute to operational continuity by documenting recurring issues, tracking solutions, and helping improve support processes over time.tie</p>
- 2026-06-10T00:00:00Z
- Palo Alto, CA
- onsite
- Temporary / Contract
- 38 - 44 USD / Hourly
- We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs.<br><br>Responsibilities:<br>• Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology<br>• Support Mac OS environments, including troubleshooting operating system, software, and device-related problems<br>• Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance<br>• Set up, configure, and maintain computer hardware and related equipment for employees and teams<br>• Track support activity, document resolutions, and escalate more complex issues when needed<br>• Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
- 2026-06-08T00:00:00Z
- San Francisco, CA
- onsite
- Permanent / Full Time
- 80000 - 110000 USD / Yearly
- <p>Reach out to <strong><u>Michelle Espejo</u></strong><u> via </u><strong><u>email or LinkedIn</u></strong> for additional information or questions regarding this listing.</p><p> </p><p><strong>Client Service Analyst | Multi Family Office | SF Bay Area </strong></p><p> </p><p>Join a <strong>specialized family office platform</strong> serving ultra-high-net-worth individuals, founders, investors, and multi-generational families. The firm delivers highly tailored solutions across wealth strategy, portfolio management, and family office operations, with a high-touch, relationship-driven model built on discretion and precision. This is a strong opportunity for a client service professional seeking a high-end,<strong> entrepreneurial environment</strong> with real exposure and <strong>long-term growth</strong>.</p><p> </p><p>The firm offers <strong>strong mentorship, direct access to leadership, and clear development paths</strong>, within a <strong>collaborative, low-ego culture</strong> focused on ownership and continuous improvement. The role includes <strong>flexible remote work, strong benefits, and unlimited PTO</strong>.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Support senior team members on client service and operations</li><li>Lead onboarding, including account setup and documentation</li><li>Manage investment ops: private investments, subscriptions, redemptions, portfolio maintenance</li><li>Coordinate tax workflows with external providers</li><li>Process capital calls, wires, and time-sensitive transactions</li><li>Maintain KYC, compliance, and CRM accuracy</li><li>Support reporting, financial admin, and document management</li><li>Liaise with clients and advisors to ensure smooth execution</li><li>Improve processes and support tech-enabled workflows</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
- 2026-06-10T00:00:00Z
- San Ramon, CA
- remote
- Permanent / Full Time
- 109000 - 165000 USD / Yearly
- Robert Half is seeking a Business Systems Analyst IV to support and enhance Workday Financials, HCM, and Payroll, with a strong emphasis on Time Tracking, Absence, AP, AR, and General Ledger. This role will lead cross-functional initiatives, drive system improvements, and support integrations in a 100% remote environment (working 8 AM–5 PM PT; open to PT or MT candidates). <br> Key Responsibilities Serve as a senior SME for Workday across Financials and HCM (Time Tracking, Absence, AP/AR, GL). Lead and support integrations, including troubleshooting, enhancements, and post-production support. Partner with business and IT stakeholders to gather requirements, define solutions, and deliver system improvements. Review and guide functional design, system configuration, and process optimization. Provide reporting and status updates to leadership, including risks, timelines, and outcomes. Translate business needs into detailed specifications, process flows, and test plans. Lead cross-functional teams through SDLC lifecycle activities, including implementation and support. Ensure systems and processes are scalable, efficient, and aligned to business objectives. Mentor entry level analysts and support overall team effectiveness.
- 2026-05-21T00:00:00Z