Our company is seeking an energetic and detail-oriented High-Volume Collections Specialist comfortable working in a fast-paced call center environment. The ideal candidate will be responsible for managing a high volume of outbound and inbound collection calls to recover outstanding receivables while delivering excellent customer service.<br><br>Key Responsibilities:<br><br>Make a high number of outbound calls daily to customers with past-due accounts.<br>Receive inbound calls and provide solutions to resolve delinquent accounts.<br>Negotiate payment arrangements and settlements within approved guidelines.<br>Update customer account information accurately in the collections system.<br>Follow up on payment commitments and document all interactions.<br>Meet or exceed weekly and monthly collection goals and quotas.<br>Collaborate with team members and other departments as needed.<br>Escalate unresolved accounts according to company policy.<br>Maintain compliance with federal, state, and company collection policies and standards.<br>Provide a positive customer experience, demonstrating empathy and professionalism.<br>Requirements:<br><br>Previous experience in high-volume collections, call center, or related customer service area.<br>Strong communication, negotiation, and interpersonal skills.<br>Ability to multi-task, prioritize, and work efficiently in a high-pressure environment.<br>Proficient with basic computer applications (MS Office Suite, collection/accounting software).<br>Detail-oriented and organized.<br>Comfortable working with call center metrics and performance goals.<br>High school diploma or equivalent required; additional education or training in collections or finance is a plus.
We are looking for a detail-oriented Collections Specialist to support receivables and payment follow-up efforts for a Long-term Contract position in Woodland Hills, California. This role is well suited for someone who communicates clearly, works comfortably across multiple platforms, and can manage collection activities with accuracy and professionalism. The ideal candidate brings strong spreadsheet skills, solid command of Microsoft Office tools, and the flexibility to collaborate effectively in a team-driven environment.<br><br>Responsibilities:<br>• Manage commercial and consumer collection activities by contacting customers regarding outstanding balances and coordinating timely payment resolution.<br>• Review aging reports, account histories, and billing records to identify delinquent accounts and determine appropriate follow-up actions.<br>• Document collection efforts thoroughly in internal systems and maintain accurate records of customer communications, disputes, and payment commitments.<br>• Work closely with billing, credit, and cross-functional teams to address account issues, resolve discrepancies, and support efficient account reconciliation.<br>• Use Excel and other Microsoft Office applications to track account status, prepare reports, and analyze collection performance trends.<br>• Communicate professionally by phone and in writing to negotiate payment arrangements while preserving positive customer relationships.<br>• Adapt quickly to new tools, processes, and system workflows as business needs evolve.<br>• Support process improvement efforts by identifying recurring collection challenges and recommending practical solutions.
<p>We are looking for an AR / Collections Specialist to join a well-established, stable, and long-standing organization the San Fernando Valley. This opportunity is ideal for an accounting specialist who can manage receivables, billing, cash application, and customer follow-up with accuracy and professionalism. The person in this role will help maintain healthy cash flow, support financial close activities, and work cross-functionally to resolve account issues in a timely manner.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue customer invoices each day, ensuring billing records are complete, accurate, and delivered on schedule.</p><p>• Apply incoming payments to the appropriate customer accounts across multiple payment methods, including credit cards, wire transfers, checks, and cash receipts.</p><p>• Maintain the accuracy of accounts receivable records by reconciling sub-ledger activity to the general ledger and reviewing aging balances regularly.</p><p>• Research billing questions, payment variances, and disputed charges, then partner with internal teams to resolve outstanding issues promptly.</p><p>• Contribute to month-end and year-end close by organizing receivable activity, supporting account analysis, and supplying documentation for audit requests.</p><p>• Process refund requests related to customer deposits, maintain organized financial records, and assist with routine filing for audit preparedness.</p><p>• Contact customers regarding overdue balances, escalate delinquent accounts to the appropriate internal teams, and support resolution of pricing or payment concerns.</p><p>• Coordinate scheduled credit card charges, update customer payment terms based on approved requests, and recommend write-offs or other actions for aged balances when appropriate.</p><p>• Assist with petty cash administration and perform authorized banking transactions such as deposits and withdrawals as needed.</p>
<p>Robert Half is seeking a detail-oriented <strong>Grant Specialist</strong> to support organizations in the pursuit and management of grant funding opportunities. The ideal candidate will have strong research, writing, organizational, and communication skills, with prior experience in grant application processes, compliance, and reporting. This role is perfect for someone who thrives in a team environment and is passionate about bringing funding resources to life. If you combine dynamic communication skills with a positive attitude, then you may thrive in this position. If this sounds like you, please call our office 213.629.4602.</p><p> </p><p><strong>Key Responsibilities</strong>:</p><p> </p><ul><li>Research and identify grant funding opportunities that align with organizational objectives. </li><li>Assist in preparing detailed and persuasive grant proposals, budgets, and application packages. </li><li>Track and monitor grant applications to ensure timely submission and compliance with funding agency requirements. </li><li>Collaborate with internal departments (such as finance, program management, and leadership) to prepare accurate budgets and narratives. </li><li>Maintain detailed records of grant-related activities, deadlines, and obligations. </li><li>Support post-award administration, including grant reporting, financial tracking, and amendments. </li><li>Develop strategies to enhance grant acquisition and improve efficiency in the application process. </li><li>Provide training to staff on regulations and compliance requirements for grant administration.</li></ul><p> </p><p><br></p>
<p>Join a mission-driven healthcare team where your expertise directly impacts patient care and organizational success. We are seeking an experienced Hospital Medical Collections Specialist to support revenue cycle operations in a fast-paced hospital environment. This Hospital Medical Collections Specialist opportunity is ideal for a detail-oriented professional with a strong background in hospital billing, insurance follow-up, and complex claims resolution across inpatient and outpatient accounts.</p><p><br></p><p>In this role, you will play a critical part in maximizing reimbursement, resolving denied and underpaid claims, and partnering with internal teams to improve financial outcomes. The ideal candidate thrives in a collaborative environment, understands payer regulations, and is highly skilled in navigating hospital collections with urgency and accuracy.</p><p>What You’ll Do</p><ul><li>Drive resolution of outstanding hospital claims by reviewing account status, contacting payers, and securing timely reimbursement.</li><li>Manage collection activity across a diverse portfolio of insurance plans, including Medicare Managed Care, Medi-Cal Managed Care, commercial payers, and HMO/PPO products.</li><li>Research denied and underpaid claims, identify root causes, and prepare compelling appeals with supporting documentation.</li><li>Handle both inpatient and outpatient hospital billing accounts while ensuring compliance with payer requirements and contractual guidelines.</li><li>Analyze payment activity, billing edits, and account trends to identify reimbursement barriers and implement corrective actions.</li><li>Maintain thorough and accurate documentation of payer communication, follow-up activity, and account resolution steps.</li><li>Collaborate closely with billing, coding, and revenue cycle teams to resolve claim discrepancies and improve collection performance.</li><li>Adapt to department workflows and support Collector I-level processes and training initiatives as needed.</li></ul><p>What We’re Looking For</p><ul><li>Proven experience in hospital billing and medical collections within an acute care or healthcare revenue cycle environment.</li><li>Strong understanding of managed care plans, denial management, appeals, and payer follow-up processes.</li><li>Experience working with inpatient and outpatient hospital claims.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Ability to prioritize workload, meet deadlines, and work efficiently in a high-volume environment.</li><li>Strong attention to detail and commitment to accuracy.</li></ul><p><br></p>
<p>A respected hospital in the San Fernando Valley is seeking an experienced and results-driven Hospital Medical Collections Specialist to join its revenue cycle team. This role is ideal for a motivated professional with a strong background in hospital collections, payer follow-up, and denial resolution. The ideal candidate will play a key role in accelerating reimbursements, reducing aging accounts receivable, and ensuring accurate resolution of inpatient and outpatient claims across a variety of payer sources.</p><p>The hospital is open to candidates with 2+ years of medical collections experience, particularly within an acute care or hospital setting.</p><p>Key Responsibilities</p><ul><li>Perform comprehensive follow-up on outstanding hospital accounts to secure accurate and timely reimbursement from insurance carriers and third-party payers</li><li>Review inpatient and outpatient claims to identify billing issues, denials, payment delays, and underpayments, and take proactive steps toward resolution</li><li>Manage collection efforts across multiple payer types, including Medicare Managed Care, Medi-Cal Managed Care, commercial insurance plans, HMOs, and PPOs</li><li>Prepare and submit appeals, reconsiderations, and supporting documentation for denied or improperly processed claims</li><li>Research and resolve account discrepancies by reviewing billing records, remittance advice, payer correspondence, and claim history</li><li>Collaborate with billing, coding, admissions, and clinical departments to correct claim issues and improve reimbursement outcomes</li><li>Maintain accurate and detailed documentation of collection activity, payer communications, and account status updates</li><li>Monitor assigned accounts to reduce aging AR and improve overall collection performance</li><li>Support departmental goals related to cash collections, denial management, and revenue cycle efficiency</li></ul><p><br></p>
<p>Are you a collections professional who excels at balancing customer service with results? Do you enjoy solving problems, building relationships, and helping customers navigate challenging situations? If so, we have an exciting opportunity with a leading residential real estate organization that is experiencing continued growth.</p><p>We are seeking a National Account Resolution Specialist to join a collaborative team focused on delivering positive outcomes for residents while minimizing delinquency and financial risk on a contract basis. This role offers the opportunity to make a direct impact by helping residents resolve account issues, maintain housing stability when possible, and ensure a seamless resolution process.</p><p>What You'll Be Doing</p><ul><li>Partner directly with residents to resolve past-due balances and create workable payment solutions.</li><li>Serve as a trusted point of contact through phone, email, and text communications.</li><li>Manage a portfolio of delinquent accounts while maintaining a high level of professionalism and empathy.</li><li>Negotiate payment arrangements and follow through to successful resolution.</li><li>Collaborate cross-functionally with Accounting, Operations, Legal, and Property Management teams.</li><li>Monitor account activity, payment plans, and collection efforts to drive positive outcomes.</li><li>Coordinate notices, eviction-related documentation, and legal processes when necessary.</li><li>Maintain accurate records and ensure compliance with company policies and applicable regulations.</li><li>Contribute ideas and process improvements that enhance the resident experience and operational efficiency.</li></ul>