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31 results for Medical Customer Service Specialist in Walnut, CA

Customer Service Specialist

Ontario, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-13T00:00:00Z

Medical Billing Specialist

Beverly Hills, CA
onsite
Temporary / Contract
22.9615 - 26.587 USD / Hourly
A well-established and highly regarded surgical practice in Beverly Hills is seeking an experienced Medical Billing Specialist to join its team immediately. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced medical environment and is passionate about ensuring accurate claims processing and timely reimbursement. The Medical Billing Specialist will be responsible for managing the full billing cycle, including reviewing Explanation of Benefits (EOBs), verifying patient demographics and insurance information, entering billing and procedure details, submitting and following up on Medicare claims, and resolving claim discrepancies. The ideal candidate will have experience navigating Medicare web portals and be proficient with Availity and/or Noridian. Additional responsibilities include tracking claim status and payments in Excel, researching denied or underpaid claims, communicating with insurance carriers regarding reimbursement issues, and maintaining accurate billing documentation while ensuring compliance with Medicare guidelines. Qualified candidates should have previous medical billing experience, strong knowledge of Medicare billing processes, proficiency with Availity and/or Noridian, intermediate Excel skills, and exceptional attention to detail. The ability to prioritize multiple tasks, work independently, and meet deadlines while maintaining a high level of accuracy is essential. If you are a motivated Medical Billing Specialist looking to join a respected surgical practice that values accuracy, teamwork, and exceptional patient support, we encourage you to apply today.
2026-07-16T00:00:00Z

Medical Insurance Collections Specialist

Van Nuys, CA
onsite
Temporary to Hire
24.01 - 30.8 USD / Hourly
Join a mission-driven healthcare team where your expertise directly impacts patient care and organizational success. We are seeking an experienced Hospital Medical Collections Specialist to support revenue cycle operations in a fast-paced hospital environment. This Hospital Medical Collections Specialist opportunity is ideal for a detail-oriented professional with a strong background in hospital billing, insurance follow-up, and complex claims resolution across inpatient and outpatient accounts. In this role, you will play a critical part in maximizing reimbursement, resolving denied and underpaid claims, and partnering with internal teams to improve financial outcomes. The ideal candidate thrives in a collaborative environment, understands payer regulations, and is highly skilled in navigating hospital collections with urgency and accuracy.What You’ll Do<ul><li>Drive resolution of outstanding hospital claims by reviewing account status, contacting payers, and securing timely reimbursement.</li><li>Manage collection activity across a diverse portfolio of insurance plans, including Medicare Managed Care, Medi-Cal Managed Care, commercial payers, and HMO/PPO products.</li><li>Research denied and underpaid claims, identify root causes, and prepare compelling appeals with supporting documentation.</li><li>Handle both inpatient and outpatient hospital billing accounts while ensuring compliance with payer requirements and contractual guidelines.</li><li>Analyze payment activity, billing edits, and account trends to identify reimbursement barriers and implement corrective actions.</li><li>Maintain thorough and accurate documentation of payer communication, follow-up activity, and account resolution steps.</li><li>Collaborate closely with billing, coding, and revenue cycle teams to resolve claim discrepancies and improve collection performance.</li><li>Adapt to department workflows and support Collector I-level processes and training initiatives as needed.</li></ul>What We’re Looking For<ul><li>Proven experience in hospital billing and medical collections within an acute care or healthcare revenue cycle environment.</li><li>Strong understanding of managed care plans, denial management, appeals, and payer follow-up processes.</li><li>Experience working with inpatient and outpatient hospital claims.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Ability to prioritize workload, meet deadlines, and work efficiently in a high-volume environment.</li><li>Strong attention to detail and commitment to accuracy.</li></ul>
2026-07-16T00:00:00Z

Medical Biller/Collections Specialist

Los Angeles, CA
onsite
Temporary to Hire
24 - 28.99 USD / Hourly
A Federally Qualified Health Center (FQHC), is seeking an experienced Medical Biller/Collector to join their revenue cycle team. This Medical Biller/Collector will be responsible for billing, follow-up, and collections activities to ensure timely reimbursement from insurance carriers, government payers, and patients. The ideal candidate for the Medical Biller/Collector role will have strong knowledge of medical billing processes, payer guidelines, and accounts receivable follow-up. Key Responsibilities: Submit accurate and timely medical claims to insurance carriers and government payers Follow up on unpaid, denied, or underpaid claims and resolve billing discrepancies Work accounts receivable reports and maintain collection efforts to reduce outstanding balances Investigate claim rejections and denials, and take corrective action for resubmission or appeal Post payments, adjustments, and denials as needed Communicate with payers, patients, and internal staff regarding billing questions and account resolution Maintain compliance with billing regulations, payer requirements, and organizational policies Support revenue cycle activities including claims review, payment reconciliation, and account research Document collection activity and account status updates accurately in the billing system
2026-07-17T00:00:00Z

Medical Biller/Collections Specialist

Pomona, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a detail-oriented Medical Biller/Collections Specialist to support Federally Qualified Health Care revenue cycle operations for a healthcare organization in Pomona, California. This Contract position focuses on accurate payment posting, insurance follow-up, and claim submission activities that help maintain timely reimbursement and organized financial records. The ideal candidate brings hands-on experience with medical billing processes, payer communication, and month-end reporting in a fast-paced healthcare environment. Responsibilities:• Process and record electronic and insurance payments with precision by reviewing remittance information and applying payments to the appropriate accounts.• Retrieve and interpret electronic remittance advice data to ensure transactions are posted correctly and discrepancies are identified promptly.• Prepare and maintain monthly Excel-based reports that summarize billing activity, payment trends, and collection results for operational review.• Submit claims electronically through clearinghouse platforms while monitoring transmission status and addressing any rejected files.• Review medical coding details, including ICD and CPT information, to support accurate billing and reduce claim errors.• Conduct follow-up with payers on outstanding balances, delayed reimbursements, and unresolved accounts to improve collections performance.• Investigate denied claims, determine the cause of non-payment, and take corrective action to support timely resolution.• Develop and submit appeals with appropriate documentation when claims require reconsideration by insurance carriers.
2026-07-14T00:00:00Z

Patient Service Representative

Encino, CA
onsite
Temporary / Contract
22.8 - 27.4 USD / Hourly
We are looking for a Patient Service Representative to support front-end revenue cycle and patient access activities for a healthcare organization in Encino, California. The Patient Service Rep position focuses on delivering a smooth patient experience by coordinating registration, scheduling, payment collection, and authorization-related support while maintaining accurate records. The ideal candidate is organized, service-oriented, and comfortable assisting families with patient appointments, medical financial questions, and insurance follow-up needs. Responsibilities:• Review patient and guarantor demographic and financial details during each visit, confirm accuracy with families, and update records when corrections are needed.• Establish new patient files and manage account setup or continuation in accordance with organizational guidelines.• Communicate out-of-pocket costs such as copays, deductibles, and other balances due at the time of service, and process payments accurately.• Maintain complete payment documentation, reconcile cash activity at the start and close of each shift, and gather supporting insurance or coverage records required for billing.• Monitor task lists to help ensure follow-up care items are addressed promptly and patient needs are tracked appropriately.• Request and obtain external medical documentation when needed to support care coordination or account processing.• Secure approvals for clinic visits, office-based procedures, and ancillary services, while arranging related appointments as required.• Provide scheduling and financial clearance support for urgent visits and work closely with the appropriate providers to coordinate timely access to care.• Explain pre-certification and authorization steps to patient families and help them navigate requirements for scheduled services.
2026-07-17T00:00:00Z

Medical Authorizations Specialist

Los Angeles, CA
onsite
Temporary / Contract
25 - 28.71 USD / Hourly
A Hospital in Los Angeles is looking for an experienced Medical Authorizations Specialist to support patient access and revenue cycle operations for a healthcare organization. The Medical Authorizations Specialist position focuses on securing timely insurance approvals, insurance verifications confirming coverage details, and helping patients move forward with needed services without unnecessary delays. The Medical Authorizations Specialist candidate brings strong payer knowledge, sound judgment, and a patient-centered approach in a fast-moving hospital or clinical environment. Responsibilities:• Manage authorization and precertification requests for scheduled and unscheduled services across a range of government and commercial health plans.• Confirm active medical insurance coverage, benefit levels, and service-specific requirements before care is delivered to reduce claim and scheduling issues.• Evaluate provider orders and supporting clinical records to prepare complete submissions that align with payer criteria.• Track open requests, communicate with insurers, and take timely action to obtain determinations within required turnaround times.• Share updates on approval, denial, or pending status with care teams, schedulers, physicians, and patients as needed.• Investigate barriers that could interrupt treatment timelines and work with internal and external parties to resolve them quickly.• Record authorization activity, follow-up efforts, and outcomes accurately within the electronic medical record and related billing systems.• Assist with reconsiderations or appeals when requests are postponed or denied, using documentation that supports medical necessity.• Stay informed on changing payer rules, regulatory expectations, and authorization workflows while protecting patient confidentiality at all times.
2026-07-16T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support a real estate and property organization in Tustin, California. This Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and building positive client relationships in a hybrid work environment. The position includes on-site training during the first two weeks, followed by a schedule that combines in-office collaboration with ongoing customer support responsibilities. Responsibilities:• Handle a steady flow of incoming customer calls and respond to inquiries with professionalism, accuracy, and empathy.• Make outbound calls when needed to follow up on service matters, address concerns, and encourage customer retention.• Enter and update order information and customer records carefully to maintain accurate account details.• Resolve customer issues efficiently by identifying needs, explaining available solutions, and ensuring appropriate next steps are completed.• Support retention efforts by engaging with customers who may be considering cancellation and reinforcing the value of services offered.• Work closely with supervisors and team members in a hybrid setting to maintain service quality and meet performance expectations.• Participate in required on-site training and apply learned processes, service standards, and communication techniques to daily work.
2026-07-17T00:00:00Z

Customer Service Representative

Pico Rivera, CA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization. Responsibilities:• Welcome customers and visitors at the door and ensure their needs are promptly addressed.• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.• Organize and file job jackets systematically in the designated filing cabinets.• Create production tickets, including box specifications, load tags, and additional copies required for production processes.• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.• Track and log all completed backend tasks and sales orders to ensure proper documentation.• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.• Utilize Microsoft Excel and Word for data entry and reporting purposes.
2026-07-09T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Corona, CA
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Remote Customer Service Representative to support a leading homebuilding organization in a high-demand service environment. This Contract position focuses on delivering responsive, compassionate assistance while handling a steady volume of inbound customer contacts and maintaining accurate records. Based in Corona, California, this opportunity is ideal for someone who thrives in a fast-moving setting, communicates clearly, and can manage customer information with precision in a remote work environment. Responsibilities:• Handle a large volume of incoming customer calls while maintaining professionalism, accuracy, and efficiency throughout each interaction.• Collect essential customer details during conversations and record information thoroughly using AI-supported intake documentation tools.• Enter and update customer data promptly to keep internal processes moving and ensure teams have reliable information.• Provide attentive, service-focused support by addressing questions with empathy and guiding customers toward appropriate next steps.• Coordinate with internal departments to pass along customer information clearly and support timely follow-up.• Help balance workload demands across the team to improve response times and maintain a consistent customer experience.• Use remote communication and productivity tools to stay aligned with team activities and daily service expectations.
2026-07-14T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine, California on a Contract to permanent basis. In this role, you will serve as an early point of contact for prospective borrowers, helping gather key details and ensuring each interaction is handled with care and consistency. This opportunity is well suited for someone who communicates confidently, stays organized in a fast-moving environment, and enjoys guiding customers through the first stage of the lending process. Responsibilities: • Handle incoming and outbound conversations with prospective borrowers to begin the loan inquiry process. • Use a consistent set of screening questions to collect information related to eligibility, including income, credit profile, and borrowing goals. • Enter customer and application details into internal platforms with a high level of accuracy and completeness. • Direct eligible applicants to the appropriate Loan Officer for follow-up and continuation of the process. • Provide a supportive experience that helps customers feel informed and valued during each interaction. • Meet daily activity expectations for call volume, responsiveness, and successful handoff of viable applicants. • Maintain clear records of customer communications and status updates to support efficient workflow management.
2026-07-15T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy onsite team in California. This contract opportunity with the potential to become permanent is ideal for someone who enjoys assisting customers, handling a steady volume of inbound calls, and delivering attentive support in a call center setting. The person in this role will help resolve questions, address service-related concerns, and contribute to a positive customer experience during standard hours of 7:00 a.m. to 4:00 p.m. Responsibilities: • Respond to incoming customer calls promptly and courteously while providing accurate information and support • Assist customers with questions related to products, orders, warranties, and general service concerns • Handle complaint situations effectively and work toward fair, timely resolutions • Document customer interactions clearly and maintain up-to-date records in company systems • Use Microsoft Office and internal service platforms to track activity and complete daily tasks • Escalate more complex customer issues when needed to ensure appropriate follow-up • Maintain a dependable onsite presence and support team service goals throughout the workday
2026-07-17T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support resident communications for a real estate and property organization in Tustin, California. This is a Contract position expected to run for 90 days, with potential for extension, and follows a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. In this role, you will serve as a key point of contact for residents, delivering timely assistance, resolving concerns, and helping create a positive service experience through every interaction. Responsibilities: • Respond to incoming resident calls and place outbound follow-up calls regarding maintenance matters, account questions, and service-related requests. • Provide clear and considerate support to residents by addressing questions, concerns, and requests with professionalism and empathy. • Resolve complaints and service issues efficiently while ensuring each case is handled accurately and within expected timeframes. • Document conversations, requests, and outcomes in internal systems so records remain complete and up to date. • Manage a high volume of interactions while maintaining quality, attentiveness, and a strong focus on first-contact resolution. • Work closely with cross-functional teams to gather information, coordinate next steps, and help bring resident issues to resolution. • Stay informed on available services and policies in order to give residents accurate guidance and appropriate next-step recommendations. • Follow up with residents after support is provided to confirm satisfaction and reinforce a positive customer experience. • Learn and navigate multiple software platforms to enter data accurately, track activity, and support daily service operations.
2026-07-17T00:00:00Z

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-07-15T00:00:00Z

Hospital Medical Biller Collector

Los Angeles, CA
onsite
Temporary to Hire
26 - 32 USD / Hourly
We are looking for an experienced Hospital Medical Biller Collector to support a healthcare organization’s revenue cycle operations in Los Angeles, California. This contract position with permanent potential is ideal for someone who understands hospital insurance follow-up, knows how to work complex outstanding claims, and can drive timely reimbursement through accurate research and persistent payer communication. The person in this role will play an important part in reducing aged receivables, addressing claim barriers, and partnering with internal teams to improve payment outcomes. Responsibilities: • Pursue follow-up activities on unpaid and underpaid hospital insurance claims, with particular attention to major commercial and government payer accounts. • Review UB04 claim details for accuracy and take action to correct billing issues that may delay or prevent reimbursement. • Analyze denials, rejected claims, partial payments, and stalled accounts to identify root causes and move balances toward resolution. • Prepare and submit corrected claims, reconsiderations, and appeal documentation to support payment recovery. • Manage aging accounts receivable by prioritizing outstanding balances and maintaining production standards established by the department. • Record account activity, payer responses, and collection progress thoroughly within the billing platform. • Work closely with billing, coding, and patient financial services partners to resolve discrepancies affecting claim payment. • Track recurring payer behavior and elevate persistent reimbursement issues when broader action is needed.
2026-07-16T00:00:00Z

Inpatient Coding Specialist

Los Angeles, CA
remote
Temporary / Contract
27 - 50 USD / Hourly
We are looking for an Inpatient Coding Specialist to support accurate inpatient coding and clinical data abstraction for a Contract position. In this role, you will evaluate inpatient medical records, assign diagnosis and procedure codes, and help ensure compliant reimbursement and reporting. The position requires close attention to documentation quality, regulatory standards, and timely account completion across the revenue cycle. Responsibilities:• Examine inpatient charts and translate clinical documentation into accurate diagnosis and procedure codes using applicable classification systems and grouping methodologies.• Determine the appropriate reimbursement grouping for each account while confirming discharge status, admission source details, and present-on-admission indicators are recorded correctly.• Abstract required clinical and demographic data elements according to facility guidelines and regulatory reporting expectations.• Review physician and care team documentation for completeness, identify missing or conflicting information, and pursue clarification when needed to support code assignment.• Manage discharged-not-billed work queues to help move accounts through the revenue cycle within established turnaround expectations.• Partner with clinical documentation improvement staff and providers to strengthen record completeness and support accurate severity and reimbursement outcomes.• Apply coding, billing, and data collection rules consistently to maintain compliance with state, federal, and payer requirements.• Use coding and validation tools such as Epic, 3M applications, encoders, audit platforms, and standard office software to verify information and complete assigned work.• Maintain productivity and quality benchmarks while working independently, organizing priorities effectively, and resolving issues that affect coding accuracy or timeliness.
2026-06-29T00:00:00Z

Inpatient Coding Specialist

Los Angeles, CA
remote
Temporary / Contract
35 - 39 USD / Hourly
Job Responsibilities:<ul><li>Reviews medical record documentation and accurately assigns appropriate ICD-10 diagnoses and procedure codes leading to the assignment of the correct Medicare Severity-Diagnosis Related Group MS-DRG or All Patient Refined Diagnosis Related Group APR-DRG. The Inpatient Coding Specialist I is responsible for verification of the patient’s discharge disposition assigning the correct sources of admission for state regulation reporting purposes and ensuring the appropriate present on admission POA indicators are assigned to each code. The assigned codes must support the reason for the visit that is documented by the provider in order to support the care provided.</li><li>Correctly abstracts required data per facility specifications.</li><li>Responsible for monitoring Discharged Not Billed accounts and as a team ensures timely compliant processing of inpatient accounts through the revenue cycle.</li><li>Collaborates with Clinical Documentation Specialists CDSs and members of the medical staff to ensure completeness of documentation in the medical records so that appropriate codes and ultimately the correct Diagnosis Related Group DRG may be assigned.</li><li>Responsible for ensuring accuracy and maintaining established quality and productivity standards.</li><li>Demonstrates a high degree of independence in performance of responsibilities working effectively without direct supervision. Exhibits strong time management problem solving and communication skills.</li><li>Possesses critical thinking good judgment and decision making skills</li><li>Demonstrates excellent written and oral communication skills</li><li>Remains abreast of current Centers for Medicare and Medicaid Services CMS requirements as well as Correct Coding Initiative CCI edits Hospital Acquired Conditions HACs Patient Safety Indicators PSIs and when applicable National Coverage Determinations NCDs and Local Coverage Determinations LCDs including the addition of appropriate modifiers to ensure a clean claim the first time through.</li><li>Maintains competency and accuracy while utilizing tools of the trade such as the 3M encoder 3M Audit Expert process 3M AES 3M Clinical Documentation Improvement System 3M CDIS and abstracting systems as well as all reference materials.</li><li>Attends required system hospital and departmental meetings and educational sessions as established by leadership as well as completion of required annual learning programs to ensure continued education and growth.</li><li>Employees must abide by all Joint Commission requirements including but not limited to sensitivity to cultural diversity patient care patients rights and ethical treatment safety and security of physical environments emergency management teamwork respect for others participation in ongoing education and training communication and adherence to safety and quality programs sustaining compliance with National Patient Safety Goals and licensure and health screenings.</li></ul>
2026-07-06T00:00:00Z

Medical Biller

Los Angeles, CA
onsite
Temporary / Contract
27 - 30 USD / Hourly
Seeking an experienced Medical Biller to support the full revenue cycle by ensuring accurate claim submission, timely reimbursement, and effective follow-up with insurance carriers. The ideal candidate will have strong knowledge of medical billing processes, payer guidelines, and denial resolution in a fast-paced outpatient healthcare environment.Key Responsibilities<ul><li>Submit electronic and paper claims accurately and in a timely manner.</li><li>Review claims for completeness and billing accuracy prior to submission.</li><li>Follow up with commercial insurance, Medicare, Medi-Cal, Workers' Compensation, and PPO/HMO payers on unpaid or denied claims.</li><li>Research, appeal, and resolve claim denials and payment discrepancies.</li><li>Post insurance and patient payments, adjustments, and contractual write-offs.</li><li>Verify patient insurance eligibility and benefits as needed.</li><li>Reconcile accounts and maintain accurate patient billing records.</li><li>Work aging reports to reduce outstanding accounts receivable.</li><li>Communicate with patients regarding balances, payment plans, and billing questions.</li><li>Collaborate with providers, front office staff, and coding teams to resolve billing issues.</li><li>Maintain compliance with HIPAA, CPT, ICD-10, HCPCS, and payer regulations.</li></ul>
2026-07-13T00:00:00Z

Medical Referral Coordinator

Los Angeles, CA
onsite
Temporary / Contract
21.29 - 25.12 USD / Hourly
A Hospital in Los Angeles is in the need of a Medical Referral Coordinator. The Medical Referral Coordinator is responsible for managing all patient referrals to specialists, diagnostic testing, and outside healthcare providers. This role ensures timely and accurate coordination of referrals, prior authorizations, and follow-up, while maintaining excellent communication with patients, providers, and insurance companies. The Medical Referral Coordinator plays a key role in supporting continuity of care and enhancing the patient experience. ESSENTIAL DUTIES AND RESPONSIBILITIES:• Receive, review, and process all provider referral requests.• Verify patient insurance eligibility and benefits related to referrals and authorizations.• Obtain prior authorizations from insurance companies as required.• May schedule referral appointments directly on behalf of patient, as needed.• Track and follow up on referrals to confirm appointment completion and ensure receipt of consult/specialty notes in a timely manner. • Ensure referrals are addressed and closed in a timely manner, as determined in relevant policies and procedures.• Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health.• Coordinates with clinical team on patient inquiries regarding referral.• Maintain accurate and up-to-date referral logs and documentation in the electronic health record (EHR). • Responsible to audit information entered in EHR to ensure compliance with capturing necessary data as required by reporting agencies (i.e. Meaningful Use, etc.).• Communicate with providers regarding referral status, barriers, or delays.• Communicate with Supervisor when unable to process all referrals or follow-ups to avoid delays.• Serve as a patient advocate by providing education and guidance regarding referral processes and answer patient questions and address concerns.• Ensure compliance with requirements of HIPAA, OSHA, other application regulations and all agency/clinic policies and protocols.• Complete and comply with all mandatory trainings• Participate in staff meetings, agency meetings, planning meetings, and other meetings as needed.• Prepare and submit monthly reports of activities as requested.• Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers. • Participate in quality improvement initiatives related to referral management, providing feedback and suggestions to streamline processes and enhance patient care.
2026-07-17T00:00:00Z

Medical Biller/Collector

Los Angeles, CA
onsite
Temporary / Contract
25.01 - 30.12 USD / Hourly
A Medical Business Office seeking an experienced Medical Biller/Collector to join their revenue cycle team. This Medical Biller/Collector will be responsible for billing, follow-up, and collections activities to ensure timely reimbursement from insurance carriers, government payers, and patients. The ideal candidate for the Medical Biller/Collector role will have strong knowledge of medical billing processes, payer guidelines, and accounts receivable follow-up. The Medical Biller/Collector must have EPIC software experience. Key Responsibilities: <ul><li>Submit accurate and timely medical claims to insurance carriers and government payers</li><li>Follow up on unpaid, denied, or underpaid claims and resolve billing discrepancies</li><li>Work accounts receivable reports and maintain collection efforts to reduce outstanding balances</li><li>Investigate claim rejections and denials, and take corrective action for resubmission or appeal</li><li>Post payments, adjustments, and denials as needed</li><li>Communicate with payers, patients, and internal staff regarding billing questions and account resolution</li><li>Maintain compliance with billing regulations, payer requirements, and organizational policies</li><li>Support revenue cycle activities including claims review, payment reconciliation, and account research</li><li>Document collection activity and account status updates accurately in the billing system</li><li>Must have EPIC software experience.</li></ul>
2026-07-02T00:00:00Z

Medical Biller (Hospital)

Van Nuys, CA
onsite
Temporary to Hire
23.12 - 30.12 USD / Hourly
A Hospital in the San Fernando Valley are looking for an experienced Hospital Medical Collections Specialist. The Hospital Medical Collections Specialist ideal for someone with a strong background in medical revenue cycle activities and a solid understanding of payer follow-up across government and commercial plans. The Hospital Medical Collections Specialist will help drive timely reimbursement by resolving outstanding accounts, addressing denials, and working through appeals for both inpatient and outpatient hospital claims. The hospital is open to candidates with at least 2 years of experience. Responsibilities:• Pursue payment on outstanding hospital accounts by conducting thorough follow-up with insurance carriers and other payers to secure accurate and timely reimbursement.• Review inpatient and outpatient claims to identify billing issues, payment delays, denials, and underpayments, then take appropriate action to move accounts toward resolution.• Manage collection activity across a range of payer types, including Medicare managed care, Medi-Cal managed care, commercial plans, and HMO or PPO coverage.• Prepare and submit appeals, reconsiderations, and supporting documentation to challenge denied or incorrectly processed claims.• Investigate account discrepancies by analyzing billing records, payer responses, and remittance details to determine the next steps for resolution.• Coordinate with internal teams to correct claim information, resolve documentation gaps, and improve the collection of hospital receivables.• Maintain detailed account notes and status updates to ensure clear documentation of collection efforts and payer communications.
2026-07-10T00:00:00Z

Medical Scribe

Beverly Hills, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Medical Scribe to join a plastic surgery practice in Beverly Hills, California on a contract assignment expected to last approximately one month. This role offers the opportunity to work closely with a board-certified surgeon in a busy clinical setting, helping ensure accurate documentation and smooth patient visit flow. The ideal candidate is organized, discreet, and comfortable producing precise medical records in a fast-moving environment. Responsibilities: • Capture patient visits in real time by documenting consultations, follow-up appointments, and in-office procedures as they occur. • Create clear and accurate clinical notes covering medical backgrounds, examinations, care recommendations, and procedure details within the electronic record. • Prepare charts ahead of appointments and review documentation for completeness before records are finalized. • Enter physician-directed updates, including orders and patient demographic or clinical information, into the medical record system. • Protect sensitive health information by following privacy standards and established compliance requirements at all times. • Partner with the physician and clinic team to keep daily operations efficient and support an organized patient experience.
2026-07-14T00:00:00Z