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22 results for Medical Customer Service Specialist in Walnut, CA

Medical Collections Specialist
  • North Hollywood, CA
  • onsite
  • Temporary / Contract
  • 23.19 - 30.01 USD / Hourly
  • <p>A respected hospital in the San Fernando Valley is seeking an experienced and results-driven Hospital Medical Collections Specialist to join its revenue cycle team. This role is ideal for a motivated professional with a strong background in hospital collections, payer follow-up, and denial resolution. The ideal candidate will play a key role in accelerating reimbursements, reducing aging accounts receivable, and ensuring accurate resolution of inpatient and outpatient claims across a variety of payer sources.</p><p>The hospital is open to candidates with 2+ years of medical collections experience, particularly within an acute care or hospital setting.</p><p>Key Responsibilities</p><ul><li>Perform comprehensive follow-up on outstanding hospital accounts to secure accurate and timely reimbursement from insurance carriers and third-party payers</li><li>Review inpatient and outpatient claims to identify billing issues, denials, payment delays, and underpayments, and take proactive steps toward resolution</li><li>Manage collection efforts across multiple payer types, including Medicare Managed Care, Medi-Cal Managed Care, commercial insurance plans, HMOs, and PPOs</li><li>Prepare and submit appeals, reconsiderations, and supporting documentation for denied or improperly processed claims</li><li>Research and resolve account discrepancies by reviewing billing records, remittance advice, payer correspondence, and claim history</li><li>Collaborate with billing, coding, admissions, and clinical departments to correct claim issues and improve reimbursement outcomes</li><li>Maintain accurate and detailed documentation of collection activity, payer communications, and account status updates</li><li>Monitor assigned accounts to reduce aging AR and improve overall collection performance</li><li>Support departmental goals related to cash collections, denial management, and revenue cycle efficiency</li></ul><p><br></p>
  • 2026-05-18T00:00:00Z
Hospital Medical Collections Specialist
  • Van Nuys, CA
  • onsite
  • Temporary to Hire
  • 23.12 - 30.12 USD / Hourly
  • <p>A Hospital in the San Fernando Valley are looking for an experienced Hospital Medical Collections Specialist. The Hospital Medical Collections Specialist ideal for someone with a strong background in medical revenue cycle activities and a solid understanding of payer follow-up across government and commercial plans. The Hospital Medical Collections Specialist will help drive timely reimbursement by resolving outstanding accounts, addressing denials, and working through appeals for both inpatient and outpatient hospital claims. The hospital is open to candidates with at least 2 years of experience. </p><p><br></p><p>Responsibilities:</p><p>• Pursue payment on outstanding hospital accounts by conducting thorough follow-up with insurance carriers and other payers to secure accurate and timely reimbursement.</p><p>• Review inpatient and outpatient claims to identify billing issues, payment delays, denials, and underpayments, then take appropriate action to move accounts toward resolution.</p><p>• Manage collection activity across a range of payer types, including Medicare managed care, Medi-Cal managed care, commercial plans, and HMO or PPO coverage.</p><p>• Prepare and submit appeals, reconsiderations, and supporting documentation to challenge denied or incorrectly processed claims.</p><p>• Investigate account discrepancies by analyzing billing records, payer responses, and remittance details to determine the next steps for resolution.</p><p>• Coordinate with internal teams to correct claim information, resolve documentation gaps, and improve the collection of hospital receivables.</p><p>• Maintain detailed account notes and status updates to ensure clear documentation of collection efforts and payer communications.</p>
  • 2026-05-20T00:00:00Z
Medical Biller/Collections Specialist
  • Corona, CA
  • onsite
  • Temporary / Contract
  • 21 - 24 USD / Hourly
  • Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. <br> The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. <br> Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
  • 2026-05-21T00:00:00Z
Medical Biller/Collections Specialist
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 24 - 28.99 USD / Hourly
  • A Federally Qualified Health Center (FQHC), is seeking an experienced Medical Biller/Collector to join their revenue cycle team. This Medical Biller/Collector will be responsible for billing, follow-up, and collections activities to ensure timely reimbursement from insurance carriers, government payers, and patients. The ideal candidate for the Medical Biller/Collector role will have strong knowledge of medical billing processes, payer guidelines, and accounts receivable follow-up.<br><br>Key Responsibilities:<br><br>Submit accurate and timely medical claims to insurance carriers and government payers<br>Follow up on unpaid, denied, or underpaid claims and resolve billing discrepancies<br>Work accounts receivable reports and maintain collection efforts to reduce outstanding balances<br>Investigate claim rejections and denials, and take corrective action for resubmission or appeal<br>Post payments, adjustments, and denials as needed<br>Communicate with payers, patients, and internal staff regarding billing questions and account resolution<br>Maintain compliance with billing regulations, payer requirements, and organizational policies<br>Support revenue cycle activities including claims review, payment reconciliation, and account research<br>Document collection activity and account status updates accurately in the billing system
  • 2026-05-18T00:00:00Z
Managed Care Medical Billing Specialist
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 23.75 - 32.51 USD / Hourly
  • <p>A leading hospital in Los Angeles is seeking a detail-oriented Managed Care Medical Billing Specialist to join its revenue cycle team. This role is responsible for ensuring accurate and timely claim submission, follow-up, and resolution of managed care billing issues. The ideal Managed Care Medical Billing Specialist will have strong knowledge of medical billing processes, payer requirements, and accounts receivable follow-up within a hospital environment. </p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Demonstrate the ability to determine the accuracy of pertinent medical, coding, eligibility, authorization, demographic, and financial information, and make any required corrections. </li><li>Determine payer documentation requirements for payment and ensure all necessary supporting documentation is available for claim submission. </li><li>Transmit and submit clean claims to payers within three working days of receipt, while maintaining a productivity standard of 200 claims per day.</li><li>Update the computer system to reflect claim submission and transmission activity. </li><li>Review payer correspondence and provide corrections and/or additional documentation within three working days. </li><li>Review payment data for suspensions, underpayments, and denials, and submit appropriate responses, including corrected insurance forms and rebills as needed. </li><li>Review bi-monthly accounts receivable reports to identify claims that have been submitted but remain unresolved or unacknowledged, as well as claims that have not yet been submitted, and take appropriate action to ensure timely resolution</li><li>Preepare adjustments needed to ensure account balances reflect payable amounts and forward them to management for review and authorization. </li></ul><p><br></p>
  • 2026-05-20T00:00:00Z
Medicare Managed Care Medical Collections Specialist
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 25.3365 - 33.01 USD / Hourly
  • <p>A hospital in Los Angeles is seeking a Medicare Managed Care Medical Collections Specialist to support its revenue cycle team. The Medicare Managed Care Medical Collections Specialist is responsible for follow-up on unpaid claims, insurance appeals, denial resolution, and insurance accounts receivable activities to help maximize reimbursement and reduce aging balances. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Call insurance companies, payers, and/or patients to secure payment on unpaid claims. </li><li>Perform timely follow-up on outstanding insurance accounts receivable to ensure appropriate reimbursement. </li><li>Manage and prioritize daily workload to maximize collection efforts and minimize delays in payment resolution. </li><li>Submit and track insurance appeals related to denied or underpaid claims. Based on general knowledge.</li><li>Review denials, determine root cause, and take corrective action to support claim resolution. </li><li>Gather and provide required documentation to payers to support payment or appeal requests. </li><li>Work closely with internal departments to resolve billing discrepancies and improve claim turnaround times. </li><li>Maintain accurate account notes and update billing systems with collection and follow-up activity. </li><li>Monitor unpaid claims to ensure timely escalation and resolution. </li></ul><p>Qualifications:</p><ul><li>Previous experience in medical collections, insurance follow-up, or healthcare accounts receivable required. </li><li>Experience with Medicare managed care collections in a hospital or healthcare setting preferred. </li><li>Strong knowledge of insurance appeals, denial management, and insurance AR follow-up. </li><li>Familiarity with medical billing processes, payer guidelines, and reimbursement practices. </li><li>Strong communication, negotiation, and problem-solving skills. </li><li>Ability to organize and prioritize a high-volume workload in a fast-paced environment. </li><li>Proficiency with hospital billing systems and electronic medical or revenue cycle platforms preferred. </li></ul>
  • 2026-05-22T00:00:00Z
Medical Credentialing Specialist
  • Santa Monica, CA
  • onsite
  • Temporary to Hire
  • 31.97 - 45 USD / Hourly
  • <p>A National Hospital System in in Los Angeles is in the immediate need of a <strong>Medical Credentialing Specialist </strong>to support credentialing and privileging activities for physician staff. This Medical Credentialing Specialist plays an important role in maintaining accurate provider records, supporting compliance efforts, and coordinating documentation for appointment and reappointment workflows. The Medical Credentialing Specialist must bring prior experience in a hospital or healthcare environment, strong working knowledge of <strong>MD Staff</strong>, and the ability to manage sensitive information with accuracy and care. <strong>MD Staff </strong>Software is a MUST.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Oversee the end-to-end credentialing cycle for physicians, including new appointments, renewals, and ongoing status maintenance.</p><p>• Review and validate provider documentation such as licenses, education, certifications, employment history, and references.</p><p>• Administer privilege requests and updates by tracking clinical privileges and ensuring alignment with governing bylaws and organizational standards.</p><p>• Maintain complete and current practitioner files within the <strong>MD Staff </strong>platform, ensuring data accuracy and documentation readiness.</p><p>• Track expiring credentials and follow up proactively to obtain renewed licenses, certifications, and other required materials before deadlines.</p><p>• Assemble credentialing packets and prepare supporting materials for review by committees, leadership groups, and governing bodies.</p><p>• Help uphold adherence to accreditation and regulatory expectations, including Joint Commission standards and internal medical staff requirements.</p><p>• Serve as a point of contact for physicians, department leaders, and stakeholders regarding application progress, missing items, and approval status.</p><p>• Contribute to audits, survey preparation, policy revisions, and process improvement initiatives related to medical staff services.</p><p><br></p><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
  • 2026-05-21T00:00:00Z
Customer Service Representative
  • Monrovia, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry.  For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
  • 2026-05-20T00:00:00Z
Customer Service Representative
  • Ontario, CA
  • onsite
  • Temporary / Contract
  • 17.4135 - 20.163 USD / Hourly
  • We are looking for a Customer Service Representative to join a construction and contractor-focused team in Ontario, California. This Contract position is ideal for someone who enjoys supporting customers, handling a steady volume of calls, and ensuring orders are processed accurately. The person in this role will serve as a key point of contact for incoming inquiries while delivering attentive service and dependable follow-through.<br><br>Responsibilities:<br>• Respond to incoming customer calls with care, providing clear information and timely support.<br>• Assist customers with questions related to products, services, and order status while maintaining a high standard of service.<br>• Enter customer orders accurately into the appropriate system and verify details to reduce processing errors.<br>• Make outbound calls when needed to confirm information, provide updates, or follow up on customer requests.<br>• Document customer interactions thoroughly so inquiries, concerns, and resolutions are properly tracked.<br>• Coordinate with internal teams to help resolve service issues and ensure customer needs are addressed efficiently.<br>• Manage multiple requests in a fast-paced call center environment while maintaining attention to detail.<br>• Support day-to-day service operations by identifying customer concerns and escalating more complex matters when appropriate.
  • 2026-05-21T00:00:00Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone</p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-05-20T00:00:00Z
Customer Service Representative
  • San Pedro, CA
  • onsite
  • Temporary / Contract
  • 21 - 25 USD / Hourly
  • <p>A Healthcare Company is seeking a compassionate and detail-oriented Medical Customer Service Representative to join a busy healthcare team in the South Bay. This role is ideal for someone who enjoys helping patients, answering questions, and providing excellent support in a fast-paced medical environment. The Medical Customer Service Representative will serve as a key point of contact for patients, assisting with scheduling, insurance-related questions, and general office support while helping ensure a positive patient experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for patients by phone and in person</li><li>Answer patient questions regarding appointments, services, insurance, and general office information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Verify patient demographics, insurance information, and required documentation</li><li>Assist with patient check-in and check-out processes</li><li>Collect copays and help address basic billing or account questions</li><li>Maintain accurate patient records in EMR and internal systems</li><li>Route messages to clinical staff and follow up with patients as needed</li><li>Coordinate with front office and clinical teams to support smooth daily operations</li><li>Provide professional, courteous, and patient-focused service at all times</li></ul><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
  • 2026-05-16T00:00:00Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary to Hire
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction.<br><br>Responsibilities:<br>• Manage customer inquiries by phone and email, providing accurate information and a responsive service experience.<br>• Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up.<br>• Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed.<br>• Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks.<br>• Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback.<br>• Contribute to assigned projects and provide support for additional operational needs as business demands change.<br>• Maintain detailed and accurate records while handling data entry and customer documentation with care.<br>• Support workload demands that may occasionally require overtime based on team or business needs.
  • 2026-05-19T00:00:00Z
Customer Service Representative
  • Pasadena, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-05-20T00:00:00Z
Sr. Medical Billing Collections Specialist
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 27.01 - 35.12 USD / Hourly
  • <p>A Surgery Medical Group that is connected to a large Hospital system is seeking an experienced Sr. Medical Billing Collections Specialist with a strong background in appeals, denials management, insurance collections, and reporting. The Sr. Medical Billing Collections Specialist must have hands-on experience with physician or surgery billing, advanced analytical skills, and the ability to run and interpret reports in EPIC. </p><p>Key Responsibilities:</p><p><br></p><ul><li>Manage and resolve insurance denials and appeals in a timely and accurate manner.</li><li>Perform insurance collections and follow up on outstanding claims to maximize reimbursement.</li><li>Analyze revenue cycle trends and identify root causes of billing and reimbursement issues.</li><li>Run, review, and interpret reports in EPIC to support operational and financial performance.</li><li>Prepare recurring and ad hoc reports related to denials, appeals, collections, and billing activity.</li><li>Support physician and/or surgery billing processes, ensuring accuracy and compliance with payer requirements.</li><li>Use Excel to track metrics, analyze data, and create reporting tools.</li><li>Collaborate with internal teams to improve workflow efficiency and revenue cycle outcomes.</li></ul>
  • 2026-05-21T00:00:00Z
Part Time Medical Enrollment Specialist
  • Buena Park, CA
  • onsite
  • Temporary / Contract
  • 20 - 28 USD / Hourly
  • <p>A Health Plan in Buena Park for a Part Time Enrollment Specialist who is Bilingual in Spanish and English to join its team. The Part Time Enrollment Specialist will play a vital role in assisting patients with their health insurance enrollment through programs such as Covered California and Medi-Cal. This Part Time Enrollment Specialist is an excellent opportunity for someone passionate about helping individuals navigate the complexities of healthcare coverage. Bilingual in Spanish is a MUST. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Assist patients in completing applications and verifying their eligibility for health insurance programs, including Covered California and Medi-Cal.</p><p>• Provide clear explanations of insurance options, benefits, and coverage to help patients make informed decisions.</p><p>• Ensure all enrollment records are accurate by verifying documentation and resolving discrepancies.</p><p>• Maintain up-to-date records of enrollment activity and manage data entry into internal systems.</p><p>• Conduct follow-ups with patients to finalize incomplete applications or handle renewal processes.</p><p>• Collaborate with community outreach teams to support enrollment initiatives and drive awareness.</p><p>• Deliver excellent customer service by addressing patient inquiries and concerns promptly.</p><p>• Stay informed about changes in health insurance policies to provide accurate guidance to patients.</p><p><br></p><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p><p><br></p><p>Please send your resume to Mike [dot] Romero [at] RobertHalf [dot] [com]</p>
  • 2026-05-12T00:00:00Z
Medical Receptionist
  • Beverly Hills, CA
  • onsite
  • Temporary / Contract
  • 21 - 25 USD / Hourly
  • <p>A Healthcare Company is seeking a detail-oriented and personable Clinic Coordinator to join our dynamic neurosurgery practice in Beverly Hills. This opportunity is ideal for someone who enjoys working in a fast-paced medical environment and takes pride in delivering excellent patient service. The Clinic Coordinator will work closely with a board-certified neurosurgeon and clinical team to provide essential administrative and patient support while helping ensure smooth day-to-day office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for patients, providing a warm, professional, and welcoming experience</li><li>Schedule patient appointments, follow-up visits, and procedures accurately and efficiently</li><li>Coordinate communication between patients, providers, and other healthcare offices</li><li>Maintain accurate and confidential patient records in compliance with HIPAA guidelines</li><li>Verify insurance coverage, obtain authorizations, and assist with general billing-related questions</li><li>Help manage the provider’s daily schedule and support efficient patient flow throughout the clinic</li><li>Assist with front office operations, administrative tasks, and general office coordination</li><li>Support exam room readiness, supply tracking, and other operational needs as needed</li><li>Collaborate with the clinical team to ensure a seamless patient experience</li></ul><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p><p><br></p>
  • 2026-05-16T00:00:00Z
Call Center Representative
  • Irvine, CA
  • onsite
  • Temporary / Contract
  • 21 - 22 USD / Hourly
  • We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
  • 2026-05-22T00:00:00Z
Medical Biller/Collector - FQHC
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 22.01 - 29.19 USD / Hourly
  • <p>A Federally Qualified Health Center (FQHC), is seeking an experienced Medical Biller/Collector to join their revenue cycle team. This  Medical Biller/Collector will be responsible for billing, follow-up, and collections activities to ensure timely reimbursement from insurance carriers, government payers, and patients. The ideal candidate for the Medical Biller/Collector role will have strong knowledge of medical billing processes, payer guidelines, and accounts receivable follow-up.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Submit accurate and timely medical claims to insurance carriers and government payers</li><li>Follow up on unpaid, denied, or underpaid claims and resolve billing discrepancies</li><li>Work accounts receivable reports and maintain collection efforts to reduce outstanding balances</li><li>Investigate claim rejections and denials, and take corrective action for resubmission or appeal</li><li>Post payments, adjustments, and denials as needed</li><li>Communicate with payers, patients, and internal staff regarding billing questions and account resolution</li><li>Maintain compliance with billing regulations, payer requirements, and organizational policies</li><li>Support revenue cycle activities including claims review, payment reconciliation, and account research</li><li>Document collection activity and account status updates accurately in the billing system</li></ul><p><br></p>
  • 2026-05-08T00:00:00Z
Medical Biller Collector (Epic Software)
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 23 - 29.01 USD / Hourly
  • <p>A Health Center is seeking an experienced Medical Biller/Collector with Epic billing software to join their revenue cycle team. This Medical Biller/Collector will be responsible for billing, follow-up, and collections activities to ensure timely reimbursement from insurance carriers, government payers, and patients. The ideal candidate for the Medical Biller/Collector role will have strong knowledge of medical billing processes, payer guidelines, and accounts receivable follow-up. Epic billing software is a MUST. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Submit accurate and timely medical claims to insurance carriers and government payers</li><li>Follow up on unpaid, denied, or underpaid claims and resolve billing discrepancies</li><li>Work accounts receivable reports and maintain collection efforts to reduce outstanding balances</li><li>Investigate claim rejections and denials, and take corrective action for resubmission or appeal</li><li>Post payments, adjustments, and denials as needed</li><li>Communicate with payers, patients, and internal staff regarding billing questions and account resolution</li><li>Maintain compliance with billing regulations, payer requirements, and organizational policies</li><li>Support revenue cycle activities including claims review, payment reconciliation, and account research</li><li>Document collection activity and account status updates accurately in the billing system</li><li>Epic medical billing software.</li></ul><p><br></p>
  • 2026-05-14T00:00:00Z
Patient Biller
  • Northridge, CA
  • onsite
  • Temporary / Contract
  • 21.21 - 28.19 USD / Hourly
  • <p>We are seeking a detail-oriented <strong>Patient Biller</strong> to join our healthcare team. This role is responsible for managing the billing and collections process, including insurance follow-up, appeals, and denial resolution. The ideal candidate will have experience working with a variety of insurance types and a strong understanding of reimbursement processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle <strong>insurance collections</strong> and follow up on outstanding claims</li><li>Review and resolve <strong>claim denials</strong> in a timely manner</li><li>Prepare and submit <strong>appeals</strong> for denied or underpaid claims</li><li>Perform ongoing <strong>insurance follow-up</strong> to ensure prompt reimbursement</li><li>Work with <strong>HMO, PPO, and government insurance plans</strong> including Medicare and Medicaid</li><li>Investigate claim issues, payment discrepancies, and billing errors</li><li>Verify claim status and communicate with insurance carriers as needed</li><li>Maintain accurate account documentation and billing records</li><li>Collaborate with internal departments to resolve billing and payment concerns</li><li>Ensure compliance with payer guidelines and healthcare billing regulations</li></ul><p><br></p>
  • 2026-05-14T00:00:00Z
Medical Staff Administrative Assistant
  • Santa Monica, CA
  • onsite
  • Temporary / Contract
  • 32 - 45 USD / Hourly
  • <p>A Healthcare Company is seeking a highly organized and detail-oriented Medical Staff Administrative Assistant to support the medical staff team, with a primary focus on peer review coordination. This role is ideal for an administrative professional with strong medical terminology knowledge, excellent documentation skills, and the ability to manage sensitive information with professionalism and discretion. Familiarity with physician credentialing and recredentialing processes is helpful, but direct credentialing experience is not required.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support to the medical staff office with a primary emphasis on peer review activities</li><li>Coordinate and organize peer review cases, including gathering, tracking, and documenting case-related information</li><li>Prepare materials for committee review and assist with follow-up on items requiring committee attention</li><li>Take accurate meeting minutes for peer review and other medical staff committee meetings</li><li>Maintain detailed, organized, and confidential documentation related to case reviews and hospital issues requiring committee evaluation</li><li>Assist in monitoring and supporting committee workflows to help ensure timely review processes</li><li>Work closely with internal teams and medical staff to support communication and documentation needs</li><li>Support medical staff operations related to physician credentialing and recredentialing, as needed</li><li>Handle sensitive and confidential information in accordance with hospital policies and professional standards</li></ul><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
  • 2026-05-16T00:00:00Z
Medical Biller / Payment Poster (hybrid)
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 23.12 - 28.01 USD / Hourly
  • <p>A Healthcare Company in Los Angeles is seeking a detail-oriented and experienced Medical Biller / Payment Poster to join our Revenue Cycle team. The Medical Biller / Payment Poster role is responsible for accurately posting payments, reconciling accounts, and ensuring timely and precise revenue cycle operations. The ideal candidate for a the Medical Biller / Payment Poster has strong knowledge of insurance payments, EOBs, and healthcare billing processes. This role is a hybrid position with 2 days in office and 3 days remote. </p><p><br></p><p>Key Responsibilities</p><ul><li>Post insurance and patient payments accurately and in a timely manner</li><li>Review and interpret Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERA)</li><li>Reconcile posted payments with daily deposits and bank reports</li><li>Identify and resolve payment discrepancies, denials, and underpayments</li><li>Adjust accounts based on contractual agreements and payer guidelines</li><li>Collaborate with billing and collections teams to ensure clean claim resolution</li><li>Maintain compliance with HIPAA and company policies</li><li>Assist with month-end closing and reporting as needed</li></ul>
  • 2026-04-30T00:00:00Z