We are looking for a detail-oriented and personable Receptionist to join our team in Wilton, Connecticut. This is a Contract position offering the opportunity to work in a dynamic, fast-paced environment. The ideal candidate will be the first point of contact for visitors and callers, ensuring a welcoming and efficient experience.<br><br>Responsibilities:<br>• Greet and assist visitors in a detail-oriented and courteous manner.<br>• Answer and direct incoming calls promptly and accurately.<br>• Maintain the reception area to ensure it is clean, organized, and welcoming.<br>• Manage incoming and outgoing mail, packages, and deliveries.<br>• Coordinate with team members to schedule appointments and meetings.<br>• Provide general administrative support to staff as needed.<br>• Monitor and manage office supplies inventory for the reception area.<br>• Handle inquiries and provide accurate information about the organization.
<p>Are you a customer-oriented professional with strong technology skills seeking a dynamic role in a clinical setting? We are seeking a Clinical Secretary to join our healthcare team, where you will play a key role in supporting daily patient and provider operations. This is an excellent opportunity for candidates with healthcare administrative experience, a knack for multitasking, and a passion for delivering excellent service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for patients, providing warm, professional, and responsive customer service.</li><li>Schedule appointments and manage patient information using EPIC or similar EMR systems.</li><li>Answer and triage phone calls, using effective listening and professional telephone etiquette.</li><li>Accurately process and direct inquiries from patients, providers, and staff.</li><li>Coordinate administrative tasks, ensuring timeliness and accuracy in a fast-paced environment.</li><li>Uphold confidentiality and follow clinic protocols at all times.</li></ul><p><strong>Required Skills and Abilities:</strong></p><ul><li>Demonstrated ability to deliver exceptional customer service, with strong verbal and interpersonal communication.</li><li>Excellent organizational skills; able to prioritize and manage multiple tasks efficiently.</li><li>Proficiency with EPIC or similar Electronic Medical Record (EMR) systems in scheduling and information management.</li><li>Strong communication, effective listening, and sound judgment skills.</li><li>Ability to work independently, apply critical thinking, and resolve issues proactively.</li></ul><p><strong>Preferred Skills and Abilities:</strong></p><ul><li>Knowledge of medical terminology and previous experience in a medical office or high-volume call center.</li><li>Spanish-speaking (bilingual) skills are an advantage.</li><li>Familiarity with Microsoft Excel and experience with multi-line telephone systems.</li><li>Experience in specialty clinical environments such as oncology, cardiology, or dermatology, with exposure to specialized EPIC modules.</li><li>Demonstrated flexibility and ability to adapt to changing work demands.</li></ul><p><strong>Top Must-Have Skills:</strong></p><ol><li>Exceptional customer service.</li><li>EPIC or prior EMR experience (strongly preferred).</li><li>Effective communication skills—call center or customer service representative experience valued.</li><li>Spanish bilingual skills are a plus but not required.</li></ol><p><strong>Personality Fit:</strong></p><ul><li>Independent worker who takes initiative.</li><li>Tech-savvy and eager to learn new tools.</li><li>Flexible and adaptable, able to thrive in fast-changing clinical environments.</li></ul><p><br></p>
We are looking for an experienced Medical Biller/Collections Specialist to join our team on a contract basis in Bridgeport, Connecticut. This role focuses on managing accounts receivable functions, ensuring accurate record-keeping, and overseeing payment processes. If you have strong organizational skills and experience in medical billing, this position offers an excellent opportunity to contribute to the financial operations of a healthcare setting.<br><br>Responsibilities:<br>• Oversee accounts receivable activities, including managing payment records and ensuring accuracy.<br>• Process and reconcile cash receipts efficiently while maintaining up-to-date financial records.<br>• Conduct follow-up inquiries on outstanding payments to ensure timely resolution.<br>• Prepare and review month-end financial reports to maintain balanced accounts.<br>• Perform data entry tasks with precision to update patient and billing information.<br>• Utilize Epic systems for hospital billing processes and data management.<br>• Apply medical terminology knowledge to ensure proper billing and coding.<br>• Provide exceptional customer care by addressing billing inquiries and resolving issues.<br>• Collaborate with other departments to streamline billing operations and optimize workflows.<br>• Maintain compliance with healthcare regulations and practices in all billing activities.