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16 results for Customer Experience Specialist in Waller, TX

Payroll Specialist

Houston, TX
remote
Temporary / Contract
30.00 - 35.00 USD / Hourly
Our client, located near downtown Houston, is seeking an experienced Payroll Specialist for a contract role within their Shared Services team. Reporting to the Payroll Supervisor, you’ll play a key part in preparing and processing all aspects of union and non-union payroll within weekly, bi-weekly, or semi-monthly payroll cycles. Responsibilities:<ul><li>Accurately process high-volume payrolls according to the established schedule and SOX compliance, using timekeeping system files, spreadsheet uploads, and manual data entry for employee hours.</li><li>Balance payroll and reconcile discrepancies quickly prior to transmission to the service provider.</li><li>Process overtime pay and ensure compliance with multi-state requirements.</li><li>Handle bonuses, special payments, and both cash and non-cash taxable fringe benefits.</li><li>Maintain employee records for direct deposits, garnishments, and tax setup (federal and state).</li><li>Calculate and process manual checks as needed.</li><li>Compile union packets for payment submissions and maintain a database of active unions, contract dates, and rates.</li><li>Respond promptly to payroll inquiries from employees, HR, and managers, providing outstanding customer service.</li><li>Maintain the confidentiality of payroll information.</li><li>Support additional projects or duties as assigned.</li></ul>
2026-04-28T21:24:07Z

Accounts Receivable Specialist

the Woodlands, TX
onsite
Temporary / Contract
24.00 - 26.00 USD / Hourly
Our client is seeking an Accounts Receivable / Collections Specialist for an immediate contract-to-hire opportunity in a fast-paced, high-volume environment. This role is heavily focused on collections and full-cycle AR responsibilities, with strong interaction across internal teams and customers. This is a contract-to-hire position, with the opportunity to convert to a permanent role based on performance and business needs. Key Responsibilities<ul><li>Perform daily collection calls and outreach to customers to drive timely payments and reduce aging balances</li><li>Manage the full accounts receivable cycle, including invoicing, cash applications, and account reconciliation support</li><li>Maintain and review aging reports, identifying past-due accounts and escalating issues as needed</li><li>Review and process credit applications, evaluating customer creditworthiness and risk</li><li>Support new customer onboarding, ensuring accurate setup and documentation within systems</li><li>Collaborate closely with sales and internal teams to resolve billing discrepancies and customer issues</li><li>Provide professional customer service while maintaining strong follow-up and communication on outstanding balances</li></ul>
2026-04-07T16:08:47Z

Collections Specialist

Houston, TX
onsite
Temporary to Hire
26.60 - 30.80 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Houston, Texas. This Contract to permanent opportunity requires a proactive individual with expertise in accounts receivable processes, customer portal management, and cash posting. The role involves managing a high volume of invoices while maintaining strong customer relationships and resolving disputes efficiently. Responsibilities: • Manage the full accounts receivable cycle, including invoice creation, collections, and dispute resolution. • Navigate and utilize multiple customer portals effectively to track payments and resolve issues. • Process cash postings accurately and in a timely manner to ensure proper account reconciliation. • Communicate with customers professionally to address payment inquiries and resolve disputes. • Collaborate with the tax manager to upload and clear sales and use taxes in the Vertex system. • Handle high transaction volumes of 1,500-2,000 invoices monthly with precision and efficiency. • Ensure compliance with tax certificate requirements across various states. • Work independently while taking direction and showing initiative in handling external collections. • Build and maintain positive relationships with customers to support successful collections efforts.
2026-04-17T17:13:45Z

Credit Specialist

Houston, TX
onsite
Permanent / Full Time
60000.00 - 64000.00 USD / Yearly
Our client is looking for a detail-oriented Credit Specialist to support commercial credit and collections activities in Houston, Texas. This position focuses on evaluating customer credit information, helping manage account risk, and promoting timely payment across business accounts. The ideal candidate brings strong analytical ability, sound judgment, and at least 3 years of relevant experience in credit analysis and commercial collections. Responsibilities:• Review commercial credit applications and assess customer financial information to support informed credit decisions.• Monitor account performance and payment trends to identify risk, recommend credit actions, and maintain healthy receivables.• Work directly with business customers to resolve outstanding balances and drive effective commercial collection efforts.• Maintain accurate credit records, account documentation, and supporting analysis within internal systems.• Partner with sales, customer service, and finance teams to address account issues and support credit-related inquiries.• Evaluate credit limits and payment terms based on account history, financial data, and overall risk exposure.• Follow up on overdue invoices, negotiate payment arrangements when appropriate, and escalate concerns as needed.
2026-04-30T17:13:45Z

Receptionist 3

Houston, TX
remote
Temporary / Contract
16.00 - 18.00 USD / Hourly
We are looking for an experienced Receptionist to join our team in Houston, Texas. This role involves creating a welcoming and detail-oriented environment for employees and guests while ensuring smooth office operations. The ideal candidate will excel in customer service, organization, and multitasking, contributing to the overall efficiency of the workplace. Responsibilities:• Greet employees and guests warmly, fostering a hospitable and detail-oriented atmosphere.• Proactively observe and anticipate client needs to enhance their experience.• Coordinate maintenance activities and communicate schedules effectively.• Manage work order systems and assist with invoice processing.• Support daily operations through facility-specific assistance and tactical planning.• Ensure meeting and conference room reservations are handled promptly and accurately.• Oversee visitor registration, ensuring compliance with regulatory requirements.• Maintain kitchen and break areas, restocking supplies and coordinating repairs as needed.• Organize and distribute incoming mail and outbound packages efficiently.• Administer badge access systems and support budget reporting and analysis.
2026-04-07T20:18:43Z

Sales Support

Houston, TX
onsite
Temporary / Contract
17.10 - 19.80 USD / Hourly
We are looking for a detail-oriented sales support specialist to help strengthen customer relationships and drive revenue growth from a defined business portfolio in Houston, Texas. This Long-term Contract position is ideal for someone with extensive B2B sales experience in technical or electronic products and a strong ability to identify opportunities, develop solutions, and close business with confidence. The role requires a strategic, organized approach to account management, along with consistent communication, reporting, and collaboration across sales and customer service teams. Responsibilities: • Expand revenue within an assigned customer portfolio by proactively contacting clients, identifying needs, preparing solutions, and advancing opportunities through to order completion. • Use internal sales platforms to organize accounts, plan follow-up activity, track buying patterns, generate estimates, and process customer orders accurately. • Evaluate customer requirements and recommend suitable products while increasing awareness of the company’s broader offerings and related solutions. • Maintain complete and accurate records of customer conversations, sales activity, and account updates within the company’s systems. • Provide management with timely updates on pipeline progress, sales activity, and account performance through regular reporting. • Take part in training programs and team meetings to stay current on products, sales practices, and business priorities. • Work with sales leadership and customer service partners to address customer concerns, investigate issues, and support effective resolutions. • Surface unmet customer demand and share market feedback with Sales and Marketing to support expansion of the product portfolio. • Partner with sales management on larger opportunities to improve win rates and accelerate account growth.
2026-04-28T21:38:41Z

Sr. Payroll Manager, CPP

Houston, TX
onsite
Permanent / Full Time
110000.00 - 120000.00 USD / Yearly
Job Posting: Senior Payroll Manager (High-Volume, Multi-State/Union, Public Company)Our client, a leading public company, is seeking an experienced Senior Payroll Manager to oversee payroll operations for a large, complex, and fast-paced environment. This role is ideal for a strategic leader who thrives in high-volume, multi-state, and unionized settings. Key Responsibilities:• Lead payroll operations for 7,000–10,000+ employees across multiple states (including California) and Canada, encompassing biweekly, weekly, and semi-monthly payrolls.• Oversee a team of 4 Payroll Supervisors (each managing 5 specialists), providing mentorship, support, and career development.• Ensure accurate, timely payroll processing for a diverse employee base (salaried, hourly, tipped, seasonal, union).• Administer payroll for 100 union groups and manage complexity across 50 FEINs.• Partner with HR and internal stakeholders to resolve payroll issues diplomatically, manage escalations, and foster a positive work environment.• Implement and maintain procedures to ensure compliance with federal, state, local, and union requirements.• Drive process improvements, leveraging ERP/payroll systems for optimal efficiency and accuracy.• Step in to process payroll during peak periods or complex cycles.• Collaborate cross-functionally, ensuring strong communication with Finance, HR, and other business units. Required Qualifications:• CPP certification (Certified Payroll Professional).• Minimum 10 years payroll experience, with at least 5 years in a managerial role overseeing large teams.• Expertise processing payroll for 10,000+ employees in a multi-state capacity, with mandatory California experience.• Significant union payroll experience (processing for 100+ unions).• Hands-on experience in public company payroll operations.• Prior management of multiple FEINs.• Strong HR background and proven success with de-escalating conflict and handling sensitive employee matters.• Exceptional communication, leadership, and problem-solving skills.• Major ERP/payroll system knowledge (e.g., ADP, Workday, SAP/Dayforce Ceridian).• Customer service mindset; ability to address complex inquiries in a professional, solution-oriented manner. Preferences:• Canadian payroll experience is a plus. but not required.Company Environment: Enjoy modern office spaces yet business casual dress code/environment and a collaborative, high-performance work culture.
2026-05-01T14:34:06Z

Collections Specialist

Houston, TX
onsite
Temporary to Hire
26.00 - 30.00 USD / Hourly
We are looking for an AR / Collections Specialist to join a manufacturing organization in Houston, Texas on a contract basis with the potential for a permanent role. This position focuses on strengthening cash flow, maintaining accurate receivable records, and building productive relationships with business customers. The ideal candidate brings strong commercial collections experience, sound judgment, and the ability to manage priorities independently in a fast-paced environment. Responsibilities: • Manage commercial accounts receivable activities by monitoring open balances, following up on past-due invoices, and driving timely payment from business clients. • Apply cash receipts accurately, reconcile account activity, and investigate discrepancies to keep customer ledgers current and reliable. • Prepare and issue billing documents, review invoice accuracy, and coordinate with internal teams to resolve payment or documentation issues. • Communicate with customers by phone and email to address outstanding balances, negotiate payment arrangements, and maintain positive business relationships. • Analyze aging reports and collection trends to identify risk, prioritize follow-up efforts, and support stronger overall account performance. • Maintain detailed records of collection activity, account status, and customer correspondence to support reporting and audit readiness. • Partner with accounting and operations stakeholders to resolve disputes, improve receivable processes, and support ongoing financial accuracy.
2026-04-22T19:38:49Z

Accounting Specialist

the Woodlands, TX
onsite
Temporary / Contract
25.00 - 28.00 USD / Hourly
We are seeking a detail-oriented Accounting Specialist to support day-to-day accounting operations within a fast-paced manufacturing environment. This role will be heavily focused on Accounts Payable, Accounts Receivable, and Cash Applications, with a strong emphasis on accuracy, timeliness, and process efficiency. Experience working in NetSuite is highly preferred. Key Responsibilities:<ul><li>Manage full-cycle Accounts Payable (AP) including invoice processing, 3-way matching, coding, and payment execution</li><li>Oversee Accounts Receivable (AR) including invoicing, collections, and customer account maintenance</li><li>Handle cash applications, including posting daily cash receipts, wire/ACH transactions, and resolving discrepancies</li><li>Perform account reconciliations for AP, AR, and cash accounts</li><li>Partner with operations and supply chain teams to resolve invoice and billing issues</li><li>Monitor aging reports and proactively follow up on outstanding balances</li><li>Support month-end close activities, including journal entries and reporting</li><li>Maintain accurate records within NetSuite and ensure data integrity</li><li>Identify opportunities to improve processes and drive efficiencies across AP/AR workflows</li></ul>
2026-04-24T22:28:46Z

Procurement Specialist

the Woodlands, TX
remote
Temporary / Contract
30.00 - 40.00 USD / Hourly
Our client in The Woodlands is searching for a Procurement and Sourcing Specialist on a contract basis. The Procurement and Sourcing Specialist is responsible for managing the full contract lifecycle and supporting strategic sourcing and procurement activities across the organization. This role plays a key part in drafting, reviewing, negotiating, and administering contracts while also identifying, evaluating, and managing supplier relationships to ensure cost-effective, compliant, and efficient procurement operations. The ideal candidate combines strong contract management expertise with sourcing, negotiation, and analytical skills to support business objectives and mitigate risk. The position is fully onsite, Monday-Friday from 8-5 with overtime required. Key ResponsibilitiesContracts<ul><li>Draft, review, and revise contracts, amendments, renewals, and terminations.</li><li>Support negotiations with internal and external stakeholders.</li><li>Manage the contract lifecycle from initiation through closeout.</li><li>Ensure compliance with legal, regulatory, and company requirements.</li><li>Maintain accurate contract records and documentation.</li><li>Identify contract risks and support issue resolution.</li><li>Track contract milestones, performance, and deadlines.</li><li>Prepare reports on contract status and key issues.</li></ul>Sourcing/Procurement<ul><li>Identify and evaluate suppliers based on business and procurement needs.</li><li>Support supplier vetting, onboarding, and compliance checks.</li><li>Manage sourcing activities including RFPs, RFQs, bids, and tenders.</li><li>Negotiate pricing, terms, and supplier agreements.</li><li>Build and maintain strong supplier relationships.</li><li>Support cost-saving and strategic sourcing initiatives.</li><li>Maintain procurement records and reporting.</li></ul>
2026-05-01T20:13:41Z

Investor Relations Manager

Houston, TX
onsite
Permanent / Full Time
115000.00 - 140000.00 USD / Yearly
Follow Shad on LinkedIn at #chalkboardtalk or Instagram at shadliraRH for videos on his open roles! Shad and his team at Robert Half is working with a public traded client in the Energy Corridor in Houston that is looking for an Investor Relations Specialist. This role will be reporting to a supportive and proven leadership team that has a number of years of industry experience that will provide a foundation for success. This candidate will be working closely with the C-Suite and be a pivotal infrastructure piece for the teams continued success. A detailed outline for this role will be given to candidates that meet the minimum requirements. Candidate must have a Bachelor’s Degree with an advanced degree a plus, 2 plus year’s investment banking with working knowledge of SEC requirements or 3 plus year’s public accounting or transaction advisory experience with SEC clients, a mastery of Microsoft Excel, can demonstrate a strong collaborative approach to working with all levels in the organization. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Investor Relations in the subject line.
2026-04-03T13:58:44Z

Inventory Clerk

Splendora, TX
onsite
Temporary / Contract
18.00 - 23.00 USD / Hourly
Our client has an immediate need for an Inventory Specialist to support a short-term project with strong potential to convert into a long-term opportunity. This role is ideal for someone with inventory or warehouse experience who is looking to grow into an Inventory Specialist or Analyst-level position. The team is open to upskilling the right candidate and expanding responsibilities based on performance.This position will involve a mix of hands-on warehouse work and system-based tracking, offering exposure to inventory controls, purchasing coordination, and data analysis. Key Responsibilities<ul><li>Perform a comprehensive audit of inventory across yard and parts areas</li><li>Identify discrepancies, shortages, and excess inventory</li><li>Organize and label materials for improved tracking and accessibility</li><li>Maintain accurate inventory records and update system data</li><li>Enter and manage inventory data within internal systems (Salesforce)</li><li>Utilize Microsoft Excel and internal tools to track inventory levels and trends</li><li>Assist with ordering parts, materials, and supplies as needed</li><li>Collaborate with internal teams to ensure inventory accuracy and process improvements </li></ul>
2026-04-16T15:23:43Z

Assistant Credit Manager

Houston, TX
onsite
Permanent / Full Time
66000.00 - 71000.00 USD / Yearly
Our client is hiring an Assistant Credit Manager to join their team. Job Responsibilities:<ul><li>Monitor credit and accounts receivable performance, taking appropriate action to support timely collections and promote best practices.</li><li>Track team performance against key metrics such as DSO, and provide analysis on fluctuations in metrics, portfolio aging, and accounts receivable balances.</li><li>Identify collection issues and order validation exceptions requiring escalation, and proactively resolve concerns such as past-due balances, exceeded credit limits, and master data discrepancies by collaborating with customers, operations, and sales teams.</li><li>Oversee customer credit lines, collections activity, and account balances to ensure adherence to established credit limits and payment terms while minimizing credit risk exposure.</li><li>Support customer negotiations involving severely aged balances to maximize collections and reduce bad debt risk.</li><li>Review and recommend bad debt write-off amounts for the allowance for doubtful accounts reserve.</li><li>Extend credit to customers within the approved authority limits and approve credit inquiries.</li><li>Identify the root causes of delinquency and lead action plans to drive end-to-end resolution.</li><li>Communicate employee training needs and partner with the process lead to coordinate training plans.</li><li>Act as the direct backup for other credit managers within the department.</li></ul>Job Requirements:<ul><li>Bachelor’s degree in Accounting, Finance, or a related field strongly preferred.</li><li>Minimum of 3+ years of relevant experience required, including credit and collections management experience within a large public and/or global organization, with a demonstrated history of increasing responsibility, accountability, and leadership.</li><li>Strong experience with summary, consignment, and ERS invoicing, with an emphasis on supply chain customer payment processes.</li><li>3–5 years of experience with electronic billing platforms such as ADP, Oildex, and EDI.</li><li>Advanced Excel skills, including VLOOKUPs, pivot tables, and Power Query.</li><li>Advanced analytical and risk assessment capabilities, including strong financial statement analysis skills.</li><li>Ability to manage multiple projects while exercising sound business judgment.</li><li>Critical thinker with a strong ability to perform root cause analysis.</li><li>Advanced knowledge of credit assessment tools such as D& B, Get Paid, High Radius, and Experian.</li><li>Excellent verbal and written communication skills with the ability to work effectively across all levels of the organization.</li><li>Ability to travel to customer or field locations as needed to conduct account reviews alongside credit specialists or sales teams.</li></ul>
2026-04-30T16:04:43Z

Accounts Payable Staff Accountant

Houston, TX
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
Our client is looking for an Accounts Payable Staff Accountant to join a growing team. This position is ideal for an accounting specialist with strong attention to detail who can manage invoice workflows, support accurate financial reporting, and communicate clearly with internal stakeholders. The role offers the opportunity to contribute across accounts payable operations, reconciliations, and month-end accounting activities in a fast-paced environment. Responsibilities:• Oversee the full accounts payable cycle, including reviewing invoices, assigning accurate account codes, matching supporting documentation, and preparing items for payment.• Record journal entries and maintain supporting schedules to ensure financial transactions are posted correctly and on time.• Participate in team discussions and status meetings by providing updates on payable activity, open items, and issues requiring follow-up.• Reconcile accounts receivable-related balances and balance sheet accounts, investigate discrepancies, and summarize variances for management review.• Prepare and process 1099-related documentation in compliance with reporting requirements and year-end deadlines.• Use Excel tools such as pivot tables and lookup functions to organize data, analyze trends, and support account reconciliations.• Assist with check runs and payment processing while maintaining accuracy and adherence to internal controls.• Work within a large-scale ERP or accounting platform to manage invoice processing, reporting, and transaction records efficiently.
2026-04-28T14:33:43Z

Payroll Supervisor

Houston, TX
remote
Temporary / Contract
36.00 - 44.00 USD / Hourly
Our client near Downtown Houston is seeking an experienced Payroll Supervisor for a contract assignment. In this leadership position, you will supervise payroll processing for a high-volume, multi-state (U.S.) and multi-province (Canada) operation, overseeing a team of six Payroll Specialists. This is a hands-on supervisory role within the company’s Shared Services group. Key Responsibilities:<ul><li>Supervise and coordinate all payroll processing activities to ensure timely and accurate delivery of weekly payroll for union and non-union employees</li><li>Review team staffing to provide adequate coverage for all payroll tasks</li><li>Train, supervise, and conduct annual performance reviews for direct reports</li><li>Assist management with implementation of quality control measures</li><li>Conduct regular reconciliation, reviews, and audits of payroll records to ensure compliance and accuracy</li><li>Process special payments including bonuses and taxable/non-taxable fringe benefits</li><li>Act as a main point of contact for payroll-related inquiries from HR, accounting, and other internal departments</li><li>Provide support for the payroll hotline and resolve employee payroll issues</li><li>Function as a liaison with union representatives as required</li><li>Ensure confidentiality and proper security of all payroll information</li><li>Participate in special projects and perform additional duties as assigned</li></ul>
2026-04-28T21:38:41Z

Network Engineer Mid Level

Houston, TX
onsite
Permanent / Full Time
100000.00 - 130000.00 USD / Yearly
We are looking for a highly skilled Network Engineer to join our team in Houston, Texas. In this role, you will act as a senior-level expert, overseeing the design, configuration, and management of enterprise network systems. You will play a crucial part in ensuring seamless operations, providing advanced support, and enhancing security across our organization's network infrastructure. Responsibilities: • Design, configure, and deploy network infrastructure including routers, switches, wireless systems, load balancers, and other network devices. • Conduct thorough analysis of network issues and deliver high-level response management to resolve complex problems. • Implement and maintain redundancy and high availability across enterprise connectivity to ensure uninterrupted operations. • Lead efforts to secure network platforms by addressing vulnerabilities and managing patching cycles for hardware and software. • Develop and enforce configuration standards while creating detailed support documentation. • Perform failover testing and ensure changes to network configurations align with change management protocols. • Collaborate with cross-functional teams and customers to develop solutions and troubleshoot network problems. • Provide mentorship to entry level team members and act as the final escalation point for network-related issues. • Manage procurement, implementation, and support of public and private circuits for remote and local networks. • Utilize expert knowledge of firewalls, network segmentation, and monitoring tools to optimize network performance.
2026-04-03T13:58:44Z