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16 results for Customer Service Representative Healthcare in Vista, CA

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
Healthcare customer service requires more than just answering questions—it requires clarity, patience, and precision. We are seeking a Customer Service Representative to support a growing healthcare organization in San Diego. This role focuses on assisting patients with scheduling, insurance inquiries, and general support while ensuring a high level of professionalism and confidentiality. This is a great opportunity for someone who enjoys structured processes but also values meaningful interactions with people. RESPONSIBILITIES<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist patients with appointment coordination and follow-ups</li><li>Verify insurance information and explain basic coverage details</li><li>Maintain accurate patient records within electronic systems</li><li>Resolve patient concerns or escalate issues appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and company policies</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

La Mesa, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client is seeking a friendly and proactive Customer Service Representative to join their team. This role is ideal for a detail-oriented professional who excels in communication, problem-solving, and providing exceptional service to customers in a fast-paced environment. Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat</li><li>Address and resolve customer issues, ensuring a positive experience</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and product or service information</li><li>Support other administrative tasks as required</li></ul>
2026-04-09T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19.5 - 22 USD / Hourly
Our client is seeking a dedicated Customer Service Representative to be the first point of contact for customers and clients. This role is ideal for individuals who excel in communication, problem solving, and providing outstanding customer experiences. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat, ensuring timely and accurate resolution.</li><li>Address customer complaints and provide information regarding products or services.</li><li>Document and track customer interactions following established protocols.</li><li>Maintain professionalism and adhere to company standards at all times.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying opportunities for process improvement based on customer feedback.</li></ul>
2026-04-09T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary / Contract
26.6 - 28 USD / Hourly
We are looking for a Customer Service Representative for a Contract position based in Irvine, California. This role supports participant scheduling and service coordination by managing frequent updates, resolving coverage issues, and maintaining accurate records across internal systems. The ideal candidate brings strong customer service experience, communicates clearly with families and staff, and stays organized in a fast-paced environment with changing priorities. Responsibilities: • Coordinate participant schedules by matching Behavior Interventionists with individuals based on location, qualifications, availability, and program requirements. • Communicate with participants, families, and clinical staff to arrange service times and adjust appointments while ensuring timely updates reach all involved parties. • Manage a high volume of inbound and outbound scheduling communication with professionalism, addressing changes, conflicts, and urgent coverage needs throughout the day. • Track attendance and assignment changes daily, identify gaps in coverage, and reassign services when needed to maintain continuity of care. • Maintain precise scheduling documentation in the designated computer system and confirm that schedule updates are acknowledged and followed. • Prepare service verification reports for payroll and billing, reviewing data for accuracy and resolving discrepancies with the appropriate teams. • Review fulfillment levels and compliance-related metrics, identify service gaps, and support action plans to improve scheduling outcomes. • Partner with Payroll, Billing, and Human Resources to help ensure correct pay status, service records, and contract-related documentation. • Support team operations by organizing or attending meetings, trainings, and staff sessions, and assist with onboarding or cross-training of scheduling team members as needed.
2026-04-24T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry. Responsibilities: • Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction. • Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates. • Utilize multiple internal systems to deliver accurate and consistent service throughout the day. • Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement. • Participate in special projects as assigned, contributing to team and organizational goals. • Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues. • Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail. • Collaborate with team members and other departments to meet customer needs and resolve complex cases. • Handle mandatory overtime when requested to meet operational demands.
2026-04-22T00:00:00Z

Customer Service Representative

Carlsbad, CA
onsite
Temporary / Contract
20 - 27 USD / Hourly
We are looking for a compassionate and organized Customer Service Representative to join a busy veterinary hospital in Carlsbad. This role is ideal for someone who enjoys working with people and animals, and who can remain calm, empathetic, and professional in a fast-paced clinical setting. You will serve as the primary point of contact for pet owners, helping coordinate appointments, answer questions, and ensure a smooth experience for both clients and patients. RESPONSIBILITIES<ul><li>Greet clients and pets, creating a welcoming and supportive environment</li><li>Schedule appointments and manage daily calendars</li><li>Answer phones and respond to client inquiries regarding services, pricing, and care</li><li>Assist with patient check-in/check-out and maintain accurate records</li><li>Process payments and explain invoices or treatment plans</li><li>Coordinate with veterinary staff to ensure efficient patient flow</li><li>Maintain cleanliness and organization of the front office</li><li>Provide general administrative support as needed</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
21.85 - 24 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Ladera Ranch, California. This is a Contract to permanent position where you will play a key role in providing exceptional service to our customers through both inbound and outbound communication. If you thrive in a fast-paced environment and enjoy problem-solving, this opportunity is for you. Responsibilities: • Respond to approximately 10 inbound calls daily, addressing customer inquiries and concerns with professionalism. • Conduct 30 to 80 outbound calls per day after completing training, ensuring timely follow-ups and effective communication. • Provide detailed information to customers by sending follow-up links and guiding them through next steps. • Maintain accurate and timely records of customer interactions within the Salesforce platform. • Resolve issues related to order entry and manage customer accounts efficiently. • Collaborate with team members to ensure high-quality customer service and satisfaction. • Stay informed about company products and services to address customer needs effectively. • Identify opportunities to enhance customer experiences and suggest improvements to processes. • Adhere to company policies and procedures while handling sensitive customer information.
2026-04-21T00:00:00Z

Call Center Representative

San Diego, CA
onsite
Temporary / Contract
18.5 - 21 USD / Hourly
Our client is a respected nonprofit dedicated to serving a diverse community. They are seeking a compassionate and service-oriented Bilingual Call Center Representative to provide critical support to clients, donors, and stakeholders in both Spanish and English, ensuring clear communication and a positive experience for all. Key Responsibilities:<ul><li>Respond to inbound calls and inquiries in both Spanish and English, offering support, information, and resources</li><li>Accurately document all interactions and maintain up-to-date records in CRM systems</li><li>Assist callers with program enrollment, donations, and general questions about the organization’s services</li><li>Resolve concerns, escalate issues as needed, and follow up to ensure client satisfaction</li><li>Collaborate with internal teams to relay information and address client needs</li><li>Participate in ongoing training to remain knowledgeable about services, community resources, and cultural sensitivities</li></ul>
2026-04-16T00:00:00Z

Spanish Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18.5 - 22 USD / Hourly
Our client is seeking a dedicated Bilingual Spanish Customer Service Representative to join their team. This position is ideal for candidates who excel at communicating effectively in both English and Spanish, offer exceptional customer support, and thrive in a dynamic, fast-paced environment. Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Address and resolve customer issues, ensuring a positive and inclusive customer experience</li><li>Accurately maintain records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and providing product or service information</li><li>Support additional administrative tasks as needed</li></ul>
2026-04-16T00:00:00Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our company is searching for a dedicated Bilingual Customer Service Representative to be the first point of contact for clients and customers, delivering outstanding service in both English and a second language (such as Spanish, French, Mandarin, or others). This role is ideal for individuals who excel at clear communication, cultural sensitivity, and problem solving in a fast-paced environment. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in both languages, providing timely and accurate solutions.</li><li>Address and resolve customer complaints, offering information about products or services.</li><li>Document and track customer interactions following established protocols.</li><li>Maintain professionalism and adhere to service standards at all times.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying opportunities for process improvement based on customer feedback.</li></ul>
2026-04-16T00:00:00Z

Receptionist (Bilingual Spanish) — Healthcare

Vista, CA
onsite
Temporary / Contract
22 - 27 USD / Hourly
In healthcare settings, communication is everything — especially when helping patients feel understood, supported, and guided through each step. A healthcare provider in Vista is hiring a Bilingual Receptionist (Spanish/English) to support front desk operations and patient coordination. This role is ideal for someone who enjoys working with people and creating a positive experience in a fast-paced environment. You’ll be the first point of contact for patients, helping ensure everything runs smoothly from check-in to scheduling. The right candidate is compassionate, organized, and confident communicating in both English and Spanish. Key Responsibilities<ul><li>Greet and check in patients</li><li>Answer calls and schedule appointments</li><li>Communicate with patients in both English and Spanish</li><li>Maintain accurate patient records</li><li>Handle administrative and front desk tasks</li><li>Coordinate with medical staff and teams</li><li>Manage scheduling and patient flow</li><li>Ensure a welcoming environment</li></ul>
2026-04-09T00:00:00Z

Bilingual Call Center Representative

San Diego, CA
onsite
Temporary / Contract
18 - 21 USD / Hourly
Our company is seeking a Bilingual Call Center Representative who is fluent in both English and Spanish. This role is ideal for professionals who excel at delivering exceptional customer service, communicating clearly in both languages, and resolving customer needs in a fast-paced environment. Responsibilities:<ul><li>Answer inbound calls and make outbound calls to clients in both English and Spanish.</li><li>Provide prompt and accurate information, resolve customer issues, and document all interactions in the CRM system.</li><li>Assist customers with inquiries regarding products, services, and account details.</li><li>Escalate complex issues to the appropriate department when needed.</li><li>Maintain professionalism, empathy, and adherence to company policies at all times.</li><li>Identify opportunities for process improvements based on customer feedback.</li></ul>
2026-04-16T00:00:00Z

Medical Front Desk Receptionist

Oceanside, CA
onsite
Temporary / Contract
21 - 24 USD / Hourly
In healthcare, the front desk sets the tone for the entire patient experience. We’re hiring a dependable and compassionate Medical Front Desk Receptionist to support a fast-paced clinical team in Oceanside. This role is ideal for someone who can stay calm under pressure, communicate clearly, and keep operations running efficiently while delivering excellent patient service. You’ll be the central point of coordination between patients, providers, and administrative staff.What You'll Do<ul><li>Welcome patients, manage check-in/check-out processes, and maintain a professional front office presence</li><li>Schedule appointments, verify insurance, and confirm patient information</li><li>Answer high-volume phone lines and address patient questions or concerns</li><li>Maintain and update electronic medical records (EMR) accurately</li><li>Collect co-pays and process payments in compliance with office policies</li><li>Coordinate with medical staff to ensure timely patient flow</li><li>Handle referrals, authorizations, and medical records requests</li><li>Ensure HIPAA compliance in all patient interactions and documentation</li><li>Assist with administrative tasks such as scanning, filing, and reporting</li></ul>
2026-04-17T00:00:00Z

Customer Success Specialist (Bilingual Spanish)

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
About the Organization: Our client is a mission-driven nonprofit dedicated to empowering underserved communities and providing critical resources. They are seeking a compassionate and proactive Bilingual Spanish Customer Success Specialist to join their team and make a meaningful impact.Role Overview: The Customer Success Specialist serves as a trusted resource for clients, guiding them through programs and services while ensuring a positive, impactful experience. This role is ideal for someone passionate about helping others, with strong communication skills in both English and Spanish, and a desire to contribute to meaningful work in a nonprofit setting.Key Responsibilities:<ul><li>Build strong relationships with clients and community members to support engagement and success.</li><li>Guide clients through programs and services, ensuring they have the resources they need.</li><li>Address client inquiries, concerns, and feedback promptly and empathetically.</li><li>Monitor client satisfaction and engagement, identifying opportunities to improve outcomes.</li><li>Maintain accurate records in CRM or database systems to track interactions and outcomes.</li><li>Collaborate with internal teams to resolve issues and implement client-focused solutions.</li><li>Contribute to process improvements to enhance client experiences and organizational impact.</li></ul>
2026-04-03T00:00:00Z

Bilingual Call Center Agent

San Diego, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about making a positive impact in your community? We are working with a large nonprofit organization seeking a Bilingual (Spanish) Help Line Call Center Agent and be a vital connection for individuals seeking support, information, and resources. Key Responsibilities:<ul><li>Answer incoming calls and provide compassionate assistance to clients in need.</li><li>Assess caller needs promptly and connect them with appropriate support services or resources.</li><li>Maintain accurate records of all interactions and ensure confidentiality of sensitive information.</li><li>Input and manage data related to client cases and referrals efficiently.</li><li>Participate in ongoing training to remain knowledgeable about available support programs.</li><li>Collaborate with team members and external partners to meet organizational goals.</li></ul>
2026-04-16T00:00:00Z

Medical Biller/Collections Specialist

Corona, CA
onsite
Temporary / Contract
21 - 24 USD / Hourly
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
2026-04-15T00:00:00Z