<p><strong>Job Title</strong></p><p>Lead Business Systems Analyst</p><p> </p><p><strong>Company Overview</strong></p><p>A leading public-sector organization based in Los Angeles, CA, dedicated to delivering high-quality services to its community through innovation, transparency, and operational excellence. The organization leverages modern technology solutions to enhance service delivery, improve internal processes, and support data-driven decision-making across departments.</p><p> </p><p><strong>Role Summary</strong></p><p>The Lead Business Systems Analyst serves as a strategic partner bridging business needs and technology solutions. This role leads large-scale system initiatives, drives process improvements, and ensures business applications are optimized for performance and user experience. Based in Los Angeles, CA, this position plays a critical role in shaping technology roadmaps and delivering impactful solutions that support organizational objectives while overseeing a small team.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead business systems initiatives, serving as a primary liaison between technical teams and business stakeholders</li><li>Gather, analyze, and document business requirements, translating them into functional specifications and user stories</li><li>Oversee system implementations, upgrades, and enhancements across enterprise applications</li><li>Develop and maintain technology roadmaps aligned with business strategy</li><li>Manage vendor relationships, including RFP/RFI/RFQ processes and contract oversight</li><li>Configure, test, and support enterprise software systems to ensure reliability and performance</li><li>Monitor system performance, identify improvement opportunities, and implement optimization strategies</li><li>Facilitate training sessions and develop documentation to support end users and self-service capabilities</li><li>Lead incident response efforts, including root cause analysis and post-incident reviews</li><li>Provide technical leadership, mentoring, and oversight to a team of 3–4 direct reports</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$120,000 – $140,000</li><li>Competitive benefits package including healthcare, retirement plans, and paid time off</li><li>Opportunities for professional development and certification support</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: Hybrid (3 days onsite per week)</li><li>Position includes oversight of a small team (3–4 direct reports)</li><li>May require occasional evenings or weekend support for critical system needs</li><li>Opportunity to work on high-impact, enterprise-level systems and initiatives</li><li>Eligibility Requirement: Candidates must be U.S. citizens or lawful permanent residents</li><li>Background Screening Requirement: Employment is contingent upon successfully passing a comprehensive background check, consistent with applicable law</li></ul>