We are looking for a skilled Business Analyst to join our team in Carpinteria, California. This role primarily supports operational desks, adapts to varying workloads, and collaborates on Level 2 projects and processes. The ideal candidate will act as a liaison between operations stakeholders and IT, ensuring seamless system functionality while driving operational excellence.<br><br>Responsibilities:<br>• Provide additional support to operational desks based on workload and departmental needs.<br>• Manage Level 2 projects and processes, including quarterly quality checks, audits, and ad-hoc initiatives.<br>• Serve as a liaison between operations stakeholders and IT for system specifications, work plan coordination, and issue tracking.<br>• Analyze operational and system trends, identify problematic areas, and recommend actionable solutions to management.<br>• Process service requests and research requests within the department effectively.<br>• Collaborate with department managers to evaluate processes, identify inefficiencies, and propose enhancements.<br>• Report trends and insights to help inform training needs and process improvements.<br>• Coordinate testing and implementation for new systems while monitoring performance of existing systems.<br>• Ensure compliance with business continuity plans by being prepared to perform essential functions remotely during critical events.
We are looking for a Benefits Analyst to join our team in Ventura, California. This role involves analyzing benefits data, managing plan administration tasks, and ensuring accurate delivery of services to clients. The ideal candidate will have strong analytical skills, excellent organizational abilities, and a commitment to maintaining compliance standards in benefits operations.<br><br>Responsibilities:<br>• Analyze claims, enrollment, and demographic data to identify trends and provide actionable insights to clients.<br>• Prepare detailed reports, dashboards, and summaries for internal teams and client presentations.<br>• Ensure accurate maintenance of benefits data across multiple systems, supporting audits and reconciliation processes.<br>• Assist with the setup, maintenance, and administration of benefit plans, including data collection and carrier setup.<br>• Support annual Open Enrollment processes, including testing, data verification, and communication efforts.<br>• Reconcile invoices, verify billing accuracy, and manage adjustments with carriers and payroll teams.<br>• Collaborate with carriers and clients to resolve billing discrepancies and enrollment issues.<br>• Assist with compliance activities by preparing required notices, audits, and maintaining documentation.<br>• Research and resolve benefits-related inquiries from members and clients, providing timely and thorough support.<br>• Contribute to special projects such as health fairs, open enrollment events, and client communications.
We are looking for a skilled Financial Analyst to join our team on a long-term contract basis in Goleta, California. In this role, you will provide critical financial insights and analysis to support business decision-making. Your expertise in financial modeling and data analysis will play a key role in driving success for our organization.<br><br>Responsibilities:<br>• Create detailed financial models to support budgeting, forecasting, and strategic planning processes.<br>• Analyze financial data and trends to provide meaningful insights and recommendations.<br>• Conduct ad hoc financial analyses to address specific business questions and challenges.<br>• Perform variance analysis to identify discrepancies and provide actionable solutions.<br>• Utilize data mining techniques to extract valuable information from complex datasets.<br>• Collaborate with cross-functional teams to ensure alignment on financial objectives and outcomes.<br>• Prepare comprehensive reports and presentations to communicate findings to stakeholders.<br>• Continuously refine financial processes to improve efficiency and accuracy.<br>• Monitor key performance indicators and track financial progress against objectives.