<p>We are seeking a reliable, customer‑focused <strong>Medical Patient Access Representative</strong> to support our onsite operations during weekend hours on the North side of Indianapolis. This position plays a key role in ensuring a smooth and positive experience for patients by assisting with check‑ins, insurance verification, scheduling, and front‑desk support.</p><p><br></p><p><strong>Schedule:</strong> Friday, Saturday, Sunday — <strong>5:00 PM to 5:00 AM (overnight)</strong></p><p><strong>Location:</strong> Onsite</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and register patients in a professional, welcoming manner</li><li>Verify insurance coverage, collect co‑pays, and ensure accuracy of patient information</li><li>Answer phones, schedule appointments, and direct inquiries to appropriate departments</li><li>Maintain confidentiality in accordance with HIPAA guidelines</li><li>Support patient flow and collaborate with clinical and administrative teams</li><li>Document all interactions accurately in the electronic medical record (EMR) system</li><li>Provide exceptional customer service in a fast‑paced environment</li></ul><p><strong>Schedule</strong></p><ul><li><strong>Friday: 5:00 PM – 5:00 AM</strong></li><li><strong>Saturday: 5:00 PM – 5:00 AM</strong></li><li><strong>Sunday: 5:00 PM – 5:00 AM</strong></li></ul>
<p>We are seeking a Patient Access Specialist to support efficient front-desk operations and ensure every patient receives a friendly, positive welcome. This essential role operates across both hospital and clinic settings, offering meaningful work and opportunities for professional development in a fast-paced, collaborative environment.</p><p><br></p><p><strong>Schedule:</strong> Monday – Friday, 8:00am – 5:00pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet, register, and check in patients while maintaining confidentiality and a high level of professionalism.</li><li>Verify insurance coverage, handle authorization procedures, and collect necessary co-payments.</li><li>Accurately enter patient demographic and billing information into electronic health record systems.</li><li>Respond to patient and provider inquiries with empathy, resolving concerns promptly.</li><li>Ensure compliance with HIPAA regulations and organizational standards.</li><li>Collaborate closely with clinical, billing, and scheduling teams for smooth process integration.</li><li>Identify and recommend process improvements for the patient intake experience.</li></ul><p><br></p>