302 Results for Client Services Associate Jobs in Usa

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Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
31 - 35 USD / Hourly
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for a detail-oriented customer service specialist who can manage urgent and routine calls, gather accurate details, and direct the appropriate response teams with sound judgment. The role requires strong communication, careful documentation, and the ability to stay composed while handling fast-moving situations in a healthcare environment. Responsibilities: • Monitor incoming radio and call activity, assess each situation, and coordinate additional support when safety-related issues arise. • Receive emergency and non-emergency requests, collect complete incident details, and route work to the appropriate facilities, security, or response personnel. • Enter service requests, updates, and incident information into the designated management system while keeping logs and work orders accurate and current. • Apply established procedures consistently to ensure critical response steps are completed thoroughly and without delay. • Prepare routine shift, daily, and weekly reports using standard office software such as Microsoft Word and Excel. • Communicate key updates during shift handoffs so incoming team members are informed of ongoing issues, priorities, and unresolved items. • Review active workflows to confirm service requests are being handled with attention to detail, efficiently, and within expected response standards. • Serve as a point of coordination among supervisors, facilities teams, security staff, and other internal partners involved in incident response.
2026-10-21T00:00:00Z

Customer Service Representative - Wednesdays off

Bentonville, AR
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support employees with benefit-related questions in a Long-term Contract position based in Arkansas. This opportunity is well suited for someone who communicates clearly, works independently, and can manage sensitive information with discretion. The role begins remotely and involves assisting with topics such as health coverage, retirement plans, enrollment support, and claims inquiries while delivering a dependable service experience. Responsibilities: • Respond to employee inquiries about benefit programs, including medical coverage, retirement options, claims, and enrollment matters, with accuracy and professionalism. • Walk employees through online tools, account access, and available resources so they can complete benefits-related tasks successfully. • Investigate service issues, provide appropriate resolutions when possible, and direct more complex concerns to the correct support channels. • Record each customer interaction thoroughly in internal systems to maintain accurate service and case documentation. • Handle conversations across multiple platforms and applications while maintaining a high level of attentiveness and service quality. • Safeguard confidential employee information by following privacy expectations and secure handling procedures. • Maintain consistent availability during the assigned regular schedule, including the required half-day Saturday shift and Wednesday off. • Participate fully in required training and apply new processes, tools, and service standards quickly and effectively.
2026-10-12T00:00:00Z

Technical Customer Service Representative

Richfield, MN
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a professional and customer-focused Technical Customer Service Representative to join a growing team. This role is responsible for providing technical support to customers, troubleshooting product and service issues, and delivering a high level of customer satisfaction. The ideal candidate will possess strong communication skills, technical aptitude, and the ability to resolve problems in a fast-paced environment.Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat regarding products, services, and technical concerns.</li><li>Troubleshoot and resolve hardware, software, and system-related issues.</li><li>Document customer interactions accurately within internal systems.</li><li>Escalate complex issues to appropriate teams while ensuring timely follow-up.</li><li>Educate customers on product functionality and best practices.</li><li>Maintain knowledge of company products, services, and technical updates.</li><li>Collaborate with internal departments to resolve customer concerns efficiently.</li><li>Meet established service, quality, and response-time goals.</li></ul>
2026-10-19T00:00:00Z

Service Coordinator

San Diego, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are seeking a highly organized, customer-focused Service Coordinator to support daily service operations and ensure efficient coordination between customers, field technicians, and internal teams. This individual will be responsible for scheduling service appointments, managing work orders, communicating with customers, and tracking service requests from initiation through completion. The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced environment where strong communication, problem-solving, and time management skills are essential. Previous experience in a service-oriented industry, such as facilities maintenance, HVAC, construction, equipment repair, or field services, is preferred. Key Responsibilities<ul><li>Coordinate and schedule service calls, maintenance appointments, and technician assignments.</li><li>Serve as a primary point of contact for customers regarding service requests, scheduling updates, and job status inquiries.</li><li>Create, update, and track work orders to ensure timely completion of service requests.</li><li>Communicate with field technicians to confirm schedules, provide job details, and address changing priorities.</li><li>Monitor service schedules and proactively resolve scheduling conflicts, delays, and customer concerns.</li><li>Prepare service estimates, proposals, invoices, and other job-related documentation as needed.</li><li>Maintain accurate customer records, service histories, equipment information, and work order documentation.</li><li>Coordinate parts, materials, equipment, and vendor resources required for service jobs.</li><li>Follow up with customers after service completion to confirm satisfaction and address outstanding issues.</li><li>Assist with processing purchase orders, tracking expenses, and supporting service department billing.</li><li>Communicate with internal departments, including sales, operations, accounting, and field personnel, to ensure smooth workflows.</li><li>Monitor open service requests and follow up on outstanding work orders to ensure deadlines are met.</li><li>Maintain organized digital filing systems and update service management software with accurate information.</li><li>Identify opportunities to improve scheduling efficiency, customer communication, and overall service delivery.</li></ul>
2026-10-16T00:00:00Z

Customer Experience Professional

Deer Park, IL
remote
Temporary / Contract
27 - 27 USD / Hourly
We are looking for a detail-oriented Customer Experience team member to support high-volume service operations in Illinois. This is a long-term contract position suited for someone who thrives in a fast-paced, metrics-focused setting and can respond confidently to a wide range of customer questions. The role works closely with candidates, clients, and branch teams to resolve concerns, complete service-related transactions, and deliver clear guidance across multiple communication channels. -Full Remote Work Hours: (Monday, Tuesday, Friday 7:00am to 6:00pm) (Wednesday, Thursday 12:00pm to 5:00pm) Responsibilities: • Handle a large daily volume of customer interactions while maintaining accuracy, professionalism, and strong response times.• Investigate and resolve service and payroll-related questions by drawing on knowledge of branch processes and support functions.• Record transactions thoroughly and submit the appropriate documentation when issues require follow-up from payroll operations.• Partner with candidates, clients, and branch personnel to address concerns and provide timely updates on open matters.• Guide users through available self-service tools, including web-based resources and automated phone options, to improve issue resolution.• Explain processing timelines, procedural steps, and practical options so customers and branch teams can make informed decisions.• Navigate multiple systems efficiently to research issues, update records, and complete data entry in a high-volume environment.• Adapt quickly during unscripted conversations, using sound judgment to respond effectively to a variety of service scenarios.
2026-10-20T00:00:00Z

Helpline Customer Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are seeking a compassionate and dedicated professional to join our team in supporting individuals in crisis. The ideal candidate will have a background in psychology, behavioral health, or a related medical field, along with experience in patient-facing healthcare support. <ul><li>Provide support to individuals experiencing crisis situations with empathy, professionalism, and care. </li><li>Communicate effectively with individuals in both Creole and English. </li><li>Assist with crisis intervention, emotional support, and connection to appropriate resources.</li><li>Maintain calm and professionalism in high-pressure or emotionally charged situations.</li><li>Support patient services functions, including coordination, communication, and follow-up as needed. </li><li>Participate in training related to suicide prevention and crisis intervention techniques. </li></ul>
2026-10-23T00:00:00Z

Inside Sales/Customer Service

Wheatland, PA
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle. Responsibilities:• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.
2026-10-15T00:00:00Z

Phone Patient Service Representative

Danvers, MA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Phone Patient Service Representative to support patients and families with responsive, attentive service in Danvers, Massachusetts. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping others, managing high-volume phone interactions, and ensuring patients receive accurate scheduling and registration support. In this role, you will serve as a key point of contact for appointment coordination, insurance-related questions, and patient communication while maintaining confidentiality and a positive experience. Responsibilities: • Deliver courteous and attentive phone support to patients, family members, and caregivers, creating a welcoming experience with every interaction. • Review and update patient records, including demographic details and insurance information, to keep documentation current and accurate. • Verify insurance coverage and respond to benefit-related questions with clear, reliable information. • Arrange appointments for primary care and specialty services using Athena while managing portal communications and electronic work queues. • Guide patients through portal access and promote use of online tools that improve communication and engagement. • Address requests, concerns, and service issues efficiently, escalating more complex matters to the appropriate team when needed. • Track provider availability and communicate schedule adjustments, cancellations, and openings to front desk staff, clinicians, and providers. • Share instructions, educational information, and community-based resources that support follow-up care, testing, and referral needs. • Follow organizational policies and patient privacy standards in all interactions and complete additional duties assigned by leadership.
2026-10-27T00:00:00Z

Customer Service Representative- Must live in DSM Metro

West Des Moines, IA
remote
Temporary / Contract
21 - 25 USD / Hourly
Make an impact with a finance company located in West Des Moines, IA! Robert Half is partnering to find candidates looking for a contract to hire customer service opportunity. These candidates must be detail-oriented, customer-focused professional looking to help customers navigate insurance-related questions while providing a seamless service experience. CANDIDATES MUST BE LOCATED AROUND THE DES MOINES METRO. Responsibilities: 🔹 Serve as a trusted point of contact for customers, delivering friendly and professional support by phone and email🔹 Investigate account and policy inquiries, helping customers find answers and solutions efficiently🔹 Update customer records, process information changes, and maintain accurate documentation🔹 Utilize multiple systems and resources to research issues and provide timely resolutions🔹 Stay on top of follow-ups, ensuring customer needs are addressed from start to finish🔹 Support a variety of service requests while maintaining quality, accuracy, and responsiveness 📢 Ready to build your career with a company that values great customer service? Apply today through the Robert Half website or call 515.706.4974.
2026-10-26T00:00:00Z

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
21 - 24 USD / Hourly
We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations. Responsibilities:• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.
2026-10-16T00:00:00Z

Bilingual Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes. Responsibilities: • Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York. • Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions. • Maintain accurate records and complete documentation related to daily service activities and operational workflows. • Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed. • Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations. • Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment. • Learn internal procedures and become a reliable resource for questions tied to customer service and operational support. • Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
2026-10-26T00:00:00Z

Bilingual Customer Service Representative

Lorain, OH
onsite
Temporary to Hire
17.1 - 18 USD / Hourly
We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment. Responsibilities:• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.• Enter and update case or client information in internal systems with a high level of precision and attention to detail.• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.• Participate in training activities and follow established procedures to support consistent service delivery across the office.
2026-10-23T00:00:00Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-10-01T00:00:00Z

Bilingual Customer Service Representative

St Paul, MN
onsite
Temporary / Contract
22 - 30 USD / Hourly
We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-27T00:00:00Z

Member Support Representative

Albany, NY
onsite
Temporary / Contract
19 - 21 USD / Hourly
Member Support Representatives Needed, Limited Openings Remaining! *Opportunity for future Hybrid and Remote Work* Ready for a role where you can make a difference, connect with people, and build valuable career experience? If you enjoy helping others, solving problems, and being part of a supportive team, this could be the opportunity you've been looking for. We're excited to partner with one of the Capital Region's most respected organizations as they continue expanding their Member Support team. These opportunities have generated a lot of interest, and with only a limited number of openings remaining, we're encouraging interested candidates to apply soon. If you're looking for a rewarding role with long-term potential, excellent training, and a team-oriented environment, we'd love to speak with you. Whether your background is in customer service, retail, hospitality, banking, administrative support, call center environments, or another people-focused role, your experience could be a great fit! What You'll Be Doing:• Assisting members in person, over the phone, and via online communication• Answering questions and resolving service-related issues• Processing transactions and maintaining accurate records• Identifying member needs and recommending solutions• Building strong customer relationships• Working as part of a collaborative, customer-focused team We're Looking For People Who:• Enjoy helping others and creating a positive experience• Build relationships easily and communicate effectively• Thrive in a fast-paced environment• Demonstrate professionalism, reliability, and a willingness to learn• Bring flexibility and dependability to the team• Want an opportunity to grow with a respected organization What You'll Need:• Customer service experience or other people-focused experience• Strong communication and problem-solving skills• Comfort learning new systems and technology• Ability to multitask while maintaining accuracy and professionalism• Availability to work a flexible schedule within operating hours of M-F, 7:00 AM to 7:00 PM, including Saturday shifts from 8:00 AM to 2:00 PM.*Schedules provided two weeks in advance. Why This Opportunity Stands Out:• Temp-to-hire with long-term potential within a highly recognized organization• Strong training and career development opportunities• Supportive culture and team environment, with longstanding commitment to the communities it serves• Opportunity for hybrid or remote work after 6+ months Transportation-Friendly: Locations are accessible via the CDTA bus line. Interested? We'd love to tell you more! Call Ashley Veltri & Mary Christman at 518-462-1430 We look forward to speaking with you!
2026-10-13T00:00:00Z

Client Service Leader RIA Firm

Walnut Creek, CA
onsite
Permanent / Full Time
110000 - 125000 USD / Yearly
Jennifer Fukumae with Robert Half is partnering with a growing, independent wealth management firm seeking a Client Service Associate Leader to lead its client service team and strengthen the operational infrastructure supporting advisors and high-net-worth clients.This is a great opportunity for a hands-on leader who enjoys both people management and process improvement. You’ll oversee the CSA team, help establish best practices, improve workflows, and partner with advisors, operations, and compliance to ensure the firm continues to scale efficiently. What You’ll DoTeam Leadership<ul><li>Manage, coach, and develop the Client Service Associate team.</li><li>Lead hiring, onboarding, training, performance management, and ongoing professional development.</li><li>Establish clear service standards, workflows, and accountability across the team.</li><li>Conduct regular 1:1s and performance reviews.</li><li>Act as the escalation point for complex client service issues.</li></ul>Client Service & Operations<ul><li>Oversee day-to-day client service operations supporting advisors and clients.</li><li>Manage client onboarding, account opening, transfers, custodial paperwork, and account maintenance.</li><li>Develop and document procedures to create consistency and efficiency across the team.</li><li>Identify opportunities to improve processes and build scalable infrastructure as the firm grows.</li><li>Partner with Compliance to ensure operational processes align with regulatory requirements and the LPL Financial platform.</li></ul>Technology & Process Improvement<ul><li>Oversee operational components of the firm's CRM, portfolio reporting, and workflow systems.</li><li>Identify opportunities to improve automation and integration across platforms.</li><li>Evaluate and implement new technology solutions, including AI-enabled tools where appropriate.</li><li>Help drive a culture of continuous improvement across the organization.</li></ul>
2026-10-13T00:00:00Z

Administrative & Customer Service

Cincinnati, Oh, OH
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking Administrative & Customer Support professionals for ongoing opportunities with clients throughout Greater Cincinnati and Northern Kentucky. We welcome applications from candidates interested in contract, contract-to-hire, and permanent positions.Opportunities may include:• Administrative Assistant• Executive Assistant• Customer Service Representative• Receptionist• Office Coordinator• Data Entry Specialist• Order Entry Specialist Typical Responsibilities• Provide administrative support to teams and managers• Respond to customer inquiries by phone and email• Enter and maintain accurate records• Coordinate schedules, meetings, and office activities• Process orders and prepare correspondence• Assist with additional tasks based on the assignment
2026-10-19T00:00:00Z

Call Center Specialists

Albany, NY
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for two Call Center Specialists to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment. Responsibilities:• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.
2026-10-19T00:00:00Z

Customer Care Representative (Vietnamese or Chinese)

Cerritos, CA
onsite
Temporary / Contract
20 - 20 USD / Hourly
Bilingual Customer Care Representative (Vietnamese or Chinese Required)Floral Distributor- Cerritos, CA Temp-to-Hire | Onsite Monday-FridayClient is seeking a customer-focused and detail-oriented Bilingual Customer Care Representative who is fluent in either Vietnamese/English or Chinese/English. This role will serve as a key point of contact for customers, processing orders, resolving inquiries, and supporting daily customer service operations in a fast-paced distribution environment.Responsibilities<ul><li>Answer incoming customer calls, emails, and inquiries in English and Vietnamese or Chinese.</li><li>Provide exceptional customer service and build strong customer relationships.</li><li>Process customer orders accurately and efficiently.</li><li>Update customer information and order details within company systems.</li><li>Track shipments and provide delivery status updates.</li><li>Coordinate with warehouse, sales, and operations teams regarding customer orders.</li><li>Resolve customer concerns, discrepancies, and service issues professionally.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Assist with data entry, filing, and general administrative support.</li><li>Follow up on customer requests and ensure timely resolution.</li><li>Support special projects and other duties as assigned.</li></ul>
2026-10-14T00:00:00Z

Customer Support & Order Management Specialist

Greenfield, IN
onsite
Temporary / Contract
22 - 25 USD / Hourly
A growing manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done. You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department. Responsibilities:<ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
2026-10-23T00:00:00Z

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Bilingual Customer Service Representative to support a non-profit organization serving members in Chicago, Illinois. This Long-term Contract position is ideal for someone who brings a calm, service-focused approach to high-volume phone support and enjoys helping people understand policies, required documentation, and next steps. The role requires strong attention to detail, reliable attendance, and confidence working across web-based systems and standard office applications. Responsibilities:• Respond to incoming member calls in a courteous, compassionate, and detail-focused manner while resolving questions efficiently.• Record detailed and accurate notes during each interaction and enter member information into internal systems with a high level of precision.• Explain program guidelines, coverage details, policies, and follow-up actions so members clearly understand what to expect.• Guide callers on documentation requirements and practical steps needed to complete requests or move cases forward.• Process service-related updates and order entry tasks while maintaining data accuracy and timely follow-through.• Use tools such as SharePoint, web-based member platforms, and Microsoft Office applications to manage information and support daily operations.• Handle both inbound and outbound communication as needed to provide updates, clarify information, and complete service requests.• Contribute to additional customer support activities and administrative tasks assigned by leadership in support of team goals.
2026-10-20T00:00:00Z

Patient Account Services Remote

Seattle, WA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are seeking experienced Patient Access Specialists to support an upcoming hospital go-live in downtown Seattle. This role will work onsite in an office setting and will focus heavily on patient eligibility and insurance verification.Key Responsibilities:<ul><li>Contact patients and insurance companies to verify insurance coverage and eligibility</li><li>Confirm and update patient demographic and insurance information</li><li>Navigate Epic to review and document patient information</li><li>Resolve eligibility discrepancies and obtain missing information</li><li>Maintain accurate documentation while handling sensitive patient information</li><li>Support the Patient Access team during the hospital go-live and transition</li></ul> Schedule Options:<ul><li>Monday–Friday, 8:30 AM–4:30 PM</li><li>Four 10-hour shifts per week</li></ul>
2026-10-22T00:00:00Z

Call Center

Coppell, TX
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half is hiring! Are you passionate about helping people through challenging financial situations? We are hiring Loss Mitigation Representatives to support homeowners seeking mortgage assistance and help them navigate available solutions. What You'll Be Doing: Answering inbound calls from homeowners seeking mortgage assistance Explaining loss mitigation options and next steps Reviewing accounts and documenting customer interactions Collecting and validating required documentation Providing compassionate customer service during sensitive situations Working in a fast-paced, high-volume call center environment Position Details: Fully onsite in Coppell, TX (75019) Monday – Friday 8 am – 5 pm (Training + work hours) $22/hour 3–4-month contract to permanent assignment Potential for permanent permanent based on performance and attendance Upon Conversion: $20/hour base pay + monthly performance bonuses ranging from $1,700-$3,000+ Bonus potential increases total earnings to approximately $30-$37/hour equivalent Eligible for company benefits, PTO, and overtime opportunities (rotational Saturdays) upon permanent conversion Strong long-term earning potential for top performers
2026-10-19T00:00:00Z

Customer Service Representative Shelton, CT

Shelton, CT
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our team. In this role, you will serve as a key point of contact for customers and field sales teams, ensuring timely order processing, issue resolution, and exceptional service throughout the order lifecycle. Key Responsibilities Answer incoming phone calls and respond to customer and field sales office email inquiries. Process customer orders accurately in SAP. Communicate with customers to obtain additional information or clarify order details as needed. Coordinate with production teams to support scheduling based on customer-required ship dates. Support sales representatives and regional managers by updating orders for same-day shipment. Remain available throughout the day via the call center phone system to assist customers and sales representatives. Partner with sales representatives to resolve shortages or mis-shipments, ensuring correct product is shipped and returned product is processed for credit. Process, resolve, and expedite customer orders. Respond to inbound inquiries regarding quotes, lead times, order status, pricing, and product availability. Determine stock location and process orders for delivery. Handle general product, pricing, and inventory inquiries from customers and sales representatives. Work closely with manufacturing and brand management teams to identify and resolve customer requests and issues. Communicate and manage special order requirements, including rush orders and special shipping instructions. Qualifications Previous experience in a manufacturing customer service or call center environment required. Strong interpersonal, communication, and telephone skills. Excellent verbal and written communication abilities. Self-motivated, results-driven, and comfortable working in a fast-paced environment. Proficiency in Microsoft Word, Excel, and Outlook. Understanding of order processing, scheduling, shipping, and invoicing workflows in SAP. Experience with Salesforce is a plus. High school diploma or equivalent required. What We’re Looking For The ideal candidate is organized, responsive, and committed to delivering outstanding customer support. You should be comfortable managing multiple priorities, solving problems quickly, and collaborating across departments to ensure customer satisfaction. contract professionals working through our company may be eligible for a range of benefits, which can include: Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to detail oriented development resources and training. State Specific Earned Absence pay
2026-10-27T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-10-16T00:00:00Z

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