We are looking for an IT Technician to deliver responsive desktop and help desk support for end users. This long-term contract opportunity is ideal for someone with a solid foundation in Level 1 technical support, strong interpersonal communication, and a hands-on approach to resolving everyday hardware and software issues. The team is open to candidates with transferable support experience and will provide training on client-specific tools and environments.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users.<br>• Troubleshoot Windows-based operating system problems and resolve common software and connectivity concerns in a timely manner.<br>• Manage incoming service requests through the ticketing system, document work performed, and keep support records up to date.<br>• Support user account tasks within Active Directory, including routine access-related requests and basic administration.<br>• Deliver in-person and remote assistance while maintaining clear, thorough communication with employees at all levels.<br>• Escalate more complex technical issues when needed and coordinate with internal support teams to ensure resolution.<br>• Assist with workstation setup, device replacement, and other hands-on support activities across the local environment.
<p>We are looking for an IT Technician to provide dependable desktop support and Microsoft 365 administration for a team based in Dallas, Texas. This Long-term Contract position focuses on delivering responsive end-user assistance, maintaining secure and reliable technology operations, and keeping systems, devices, and documentation well organized. The role is ideal for a hands-on IT specialist who can balance daily support needs with asset management, account administration, and collaboration with external service providers.</p><p><br></p><p><strong>POSITION: IT TECHNICIAN</strong></p><p><strong>LOCATION: DALLAS, TX</strong></p><p><strong>DURATION: 3 MONTH CONTRACT, WITH POSSIBILITY TO CONVERT</strong></p><p><strong>RATE: $35-$38 (DEPENDING ON EXPERIENCE)</strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Provide onsite and remote technical support for hardware, software, and end-user issues.</li><li>Troubleshoot desktops, laptops, printers, scanners, mobile devices, and conference room technology.</li><li>Configure, deploy, maintain, and retire workstations and laptops.</li><li>Support employee onboarding/offboarding, account provisioning, and equipment management.</li><li>Administer Microsoft 365, Exchange Online, Entra ID, Azure, Intune, user accounts, licenses, and mailboxes.</li><li>Manage VPN access, mobile devices, and endpoint security tools.</li><li>Apply patches, monitor backups, and support business continuity processes.</li><li>Coordinate with the MSP and technology vendors on support requests, escalations, and maintenance activities.</li><li>Assist with security monitoring, MFA, access reviews, phishing awareness, and incident response.</li><li>Maintain IT documentation, asset inventories, and operational procedures.</li></ul><p><br></p><p><br></p>
<p>A growing organization is seeking a hands-on IT Manager to serve as the primary technology resource for a Dallas-based office and multiple field locations. This role is ideal for an experienced systems administrator, network administrator, or IT generalist who enjoys a mix of infrastructure support, networking, end-user technology, and project-based work.</p><p>This is a highly visible position supporting both office and field operations while partnering closely with a larger corporate IT organization.</p><p><br></p><p>Responsibilities:</p><ul><li>Deploy, configure, and support Windows, macOS, and mobile devices</li><li>Configure and troubleshoot routers, switches, wireless networks, VPN connectivity, DNS, DHCP, and TCP/IP networking</li><li>Support Microsoft 365 and Active Directory administration</li><li>Set up and maintain technology infrastructure at remote field locations and project sites</li><li>Troubleshoot laptops, printers, plotters, VoIP systems, and mobile devices</li><li>Manage IT inventory, asset tracking, procurement, receiving, deployment, and refresh activities</li><li>Support onboarding, access changes, terminations, and equipment recovery</li><li>Coordinate with vendors, service providers, and internal IT teams</li><li>Lead local technology projects including office relocations, hardware refreshes, and site deployments</li><li>Maintain security compliance standards including MFA, endpoint protection, encryption, and patching</li><li>Document systems, assets, procedures, and network diagrams</li></ul>
We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training.<br><br>Responsibilities:<br>• Deliver first-line desktop and help desk support for hardware, software, and basic system issues affecting end users.<br>• Respond to service requests and incidents by documenting, tracking, and updating tickets through resolution.<br>• Troubleshoot Windows-based workstation problems, including login access, device setup, and common application errors.<br>• Provide hands-on assistance to employees with workstation, peripheral, and connectivity-related concerns.<br>• Support user account activities in Active Directory such as basic access updates and account-related assistance.<br>• Escalate more complex technical problems when needed while maintaining clear communication with users and internal teams.<br>• Assist with device deployment, workstation preparation, and general desktop maintenance as part of ongoing IT support operations.
<p>We are looking for a hands-on IT Cable Technician to support users and maintain technology environments across sites in Savannah, Georgia. This contract-to-permanent position blends day-to-day technical support with field-based hardware installation, structured cabling, and physical security system work. The ideal candidate is comfortable troubleshooting end-user issues, deploying equipment, and assisting with network and low-voltage infrastructure projects in a fast-paced Information Technology setting.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level support for computers, laptops, printers, mobile devices, and other end-user equipment, resolving issues efficiently and professionally.</p><p>• Configure, maintain, and troubleshoot Windows 10 and Windows 11 systems to keep employee devices operating reliably.</p><p>• Manage core Microsoft environments by handling account administration, group access, password support, and user permissions within Active Directory and Microsoft 365.</p><p>• Prepare, install, and refresh workstations, software, and peripheral hardware for both new employees and existing staff.</p><p>• Investigate and resolve connectivity problems involving wired networks, wireless access, and workstation communication issues.</p><p>• Install and support IP-based cameras, surveillance hardware, and access control equipment as part of onsite security technology initiatives.</p><p>• Perform low-voltage cabling tasks such as routing, labeling, terminating, and testing Cat5e and Cat6 cabling for new and existing network runs.</p><p>• Build out and maintain structured cabling components including patch panels, network drops, and related infrastructure while verifying performance against standards.</p><p>• Record technical findings, resolutions, device details, and infrastructure information to maintain accurate support and network documentation.</p><p>• Partner with external vendors and internal stakeholders on equipment rollouts, office changes, and other infrastructure improvement projects.</p>
<p>We are seeking an experienced <strong>IT Field Support Technician</strong> for an immediate short-term contract opportunity supporting the New Orleans area. This role involves providing hands-on technical support, troubleshooting hardware and network connectivity issues, and working with technical diagrams and infrastructure layouts.</p>
<p>We are looking for an IT Hardware Repair Technician to support a busy corporate technology environment in Fort Worth, Texas. This Long-term Contract position is well suited for someone who enjoys hands-on repair work, device preparation, and maintaining reliable hardware for business use. The role focuses on diagnosing equipment issues, restoring devices to working order, and helping ensure technology assets are ready for deployment. You will contribute to a fast-paced retail organization by combining technical troubleshooting with strong organization and quality control.</p><p><br></p><p><strong>POSITION: PC TECHNICIAN</strong></p><p><strong>LOCATION: FORT WORTH</strong></p><p><strong>DURATION: CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $19-$20/HR</strong></p><p><br></p><p>Responsibilities:</p><p>• Evaluate malfunctioning computers, peripherals, and related technology to identify root causes and complete effective repairs.</p><p>• Replace failed parts such as displays, batteries, printers, and network-connected equipment while maintaining repair quality standards.</p><p>• Prepare Windows, Apple, and Android devices by installing software, applying configurations, and completing setup for business use.</p><p>• Run functional testing and validation procedures to confirm devices perform properly before release or redeployment.</p><p>• Refurbish used hardware and return equipment to serviceable condition for reassignment across the organization.</p><p>• Produce clear technical notes, repair records, and setup instructions to support consistent service delivery.</p><p>• Coordinate warranty service requests and monitor repair status with vendors when covered hardware issues arise.</p><p>• Assist with shipping, receiving, packaging, and deployment activities to move equipment efficiently and accurately.</p><p>• Maintain accurate asset and inventory records through cycle counts, stock checks, and tracking updates.</p>
We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys being the go-to onsite IT resource, helping employees stay productive while keeping local systems and devices running smoothly. The role will work closely with plant personnel and leadership to resolve technical issues, support core business technology, and promote reliable IT operations in an industrial environment.<br><br>Responsibilities:<br>• Deliver frontline technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues across the site.<br>• Support desktop and laptop computers, printers, scanners, mobile devices, and other end-user equipment to maintain daily operations.<br>• Manage and update service desk requests, ensuring issues are documented clearly and addressed in a timely manner.<br>• Troubleshoot Windows 10 and Windows 11 environments, including user accounts, device performance, and standard application problems.<br>• Provide support for Microsoft 365 tools and assist with routine administrative tasks tied to user productivity services.<br>• Help maintain local infrastructure by identifying and addressing basic network connectivity issues involving TCP/IP, DNS, DHCP, and wireless access.<br>• Keep hardware inventory records and technical documentation organized, accurate, and up to date.<br>• Partner with site leadership and other IT contacts to support stable technology operations within the manufacturing plant.
<p>Robert Half is partnering with a nonprofit organization based in Spokane, Washington, seeking an <strong>IT Support Specialist</strong> to join their team. This individual will be responsible for providing day-to-day technical support, troubleshooting hardware and software issues, and maintaining technology systems to ensure employees have the tools and resources needed to work efficiently.</p><p><br></p><p><strong>Location:</strong> 100% onsite in Spokane, Washington</p><p><strong>Duration:</strong> Short-term contract; potential to extend or convert</p><p><strong>Schedule: </strong>Monday-Friday (37.5 hours weekly)</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support and troubleshooting for desktops, laptops, mobile devices, printers, software applications, and network connectivity issues.</li><li>Install, configure, maintain, and troubleshoot computer hardware, operating systems, and standard business applications.</li><li>Respond to, document, and resolve technical support requests through the organization's help desk ticketing system.</li><li>Manage technology assets throughout their lifecycle, including deployment, inventory tracking, maintenance, and replacement.</li><li>Support Microsoft Windows, Microsoft 365, user account administration, and basic network connectivity troubleshooting.</li><li>Assist with maintaining information security practices, data protection measures, and technology policies.</li><li>Provide technical guidance and training to employees to improve technology adoption and security awareness.</li><li>Collaborate with internal IT teams and stakeholders on system upgrades, technology improvements, and ongoing IT initiatives.</li><li>Maintain accurate technical documentation, service records, and equipment inventories.</li></ul>
We are looking for an IT Engineer to support and enhance enterprise infrastructure across San Antonio, Texas. This role focuses on maintaining reliable systems, strengthening identity and network services, and contributing technical expertise to infrastructure and security initiatives. The ideal candidate brings hands-on experience across Microsoft platforms, cloud services, virtualization, backup technologies, and enterprise networking environments.<br><br>Responsibilities:<br>• Oversee the health, upkeep, and rollout of core infrastructure components, including servers, network hardware, and related enterprise systems.<br>• Manage Microsoft identity and access platforms by administering, deploying, and resolving issues across Active Directory, Entra ID, and associated services.<br>• Implement and support infrastructure solutions across cloud, on-premises, and endpoint environments while ensuring stable day-to-day operations.<br>• Partner with security team members to complete infrastructure-related security work and help maintain a resilient technical environment.<br>• Collaborate with internal and external solution delivery teams when advanced infrastructure expertise is needed for project execution.<br>• Advise infrastructure leadership on emerging tools, operational improvements, and technical opportunities that can benefit the business.<br>• Coordinate with IT business stakeholders to clarify expectations and communicate changes that may affect users or operations.<br>• Serve as a senior escalation resource for complex incidents and technical problems that require advanced troubleshooting beyond the service desk.<br>• Support network and operational technology environments, including work involving enterprise switching, wireless platforms, firewalls, and industrial systems where applicable.
<p>Robert Half is seeking an Engineering Technician to support municipal engineering, development review, permitting, and public works activities. This Engineering Technician position provides a combination of office and field technical engineering support, including reviewing construction and subdivision plans, assisting with development review, preparing engineering drawings, supporting field survey activities, and issuing encroachment permits.</p><p>The ideal Engineering Technician candidate will have experience working with civil engineering plans, land development, public works projects, surveying, or municipal engineering and be comfortable working with engineers, contractors, developers, property owners, and the general public.</p><p><br></p><p>Key Responsibilities</p><ul><li>Review subdivision final maps, parcel maps, and construction plans for compliance with City Planning and Engineering requirements and accepted construction practices.</li><li>Review and interpret civil engineering plans associated with streets, utilities, land development, and public infrastructure improvements.</li><li>Prepare engineering plans, specifications, profiles, cross-sections, and related technical drawings.</li><li>Perform horizontal and vertical alignment calculations and other engineering computations supporting:</li><li>Street improvements</li><li>Curb and gutter construction</li><li>Sewer systems</li><li>Water systems</li><li>Storm drainage</li><li>Parks and other public improvement projects</li><li>Assist with the development review process, including review and coordination of plans submitted for private and public improvement projects.</li><li>Process and issue encroachment permits in accordance with City requirements.</li><li>Provide flood zone determinations and respond to requests for general engineering and development information.</li><li>Participate as a member of a field survey crew, gathering and documenting field data for planning, engineering, and public works projects.</li><li>Assist with construction staking, improvement-site surveys, and property boundary surveys.</li><li>Use surveying equipment to obtain accurate field measurements and assist with survey calculations.</li><li>Reproduce, organize, and assemble engineering plans, specifications, maps, and related documents.</li><li>Maintain accurate records associated with engineering drawings, surveys, permits, and field activities.</li><li>Prepare technical documentation and reports as required.</li><li>Coordinate and communicate with City employees, engineers, contractors, developers, property owners, and members of the public.</li><li>Perform other related engineering support duties as assigned.</li></ul><p><br></p>
<p>We are looking for a PC Technician to support a large-scale device refresh initiative. This contract opportunity with potential for a permanent role is ideal for someone who enjoys hands-on technical work, organized deployment activity, and solving workstation issues in a fast-paced environment. The position will focus on preparing, upgrading, and deploying devices across multiple facilities while helping ensure staff have properly configured equipment for daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and install workstation setups at assigned facilities, ensuring each area is ready for device deployment and end-user use.</p><p>• Upgrade existing computers from Windows 10 to Windows 11 and perform imaging tasks for legacy hardware that will remain in service.</p><p>• Replace or redeploy non-clinical equipment based on provided asset guidance, including determining which devices should be retained, reassigned, or removed from use.</p><p>• Configure clinical workstations and laptops as thin clients by installing IGEL and supporting desktop virtualization standards across applicable devices.</p><p>• Apply accurate device naming conventions and verify asset information so equipment is properly identified within organizational systems.</p><p>• Assist with basic peripheral connectivity such as monitors, keyboards, mice, and other plug-and-play components during workstation deployment.</p><p>• Evaluate hardware placement needs and make practical recommendations on where older and newer devices should be allocated between clinical and non-clinical environments.</p><p>• Support daily rollout coordination by reviewing upcoming device schedules, confirming deployment readiness, and helping maintain progress against project timelines.</p><p>• Provide team lead support when needed by guiding workflow, organizing next-day priorities, and helping ensure deployment activities are completed efficiently</p>
We are looking for a PC Technician to support end-user hardware needs in Pasadena, Texas. This Long-term Contract position focuses on installing, maintaining, and troubleshooting computer equipment and connected devices in a service-driven environment. The ideal candidate is comfortable working with Dell Technologies and Apple devices while delivering dependable technical support on site.<br><br>Responsibilities:<br>• Install, configure, and maintain desktop computers, laptops, peripherals, and other associated hardware for daily business use.<br>• Diagnose and resolve issues involving computer hardware, device performance, and workstation connectivity in a timely manner.<br>• Set up, organize, and secure cabling for computers, monitors, and related equipment to ensure clean and reliable installations.<br>• Provide hands-on support for Dell Technologies systems, including deployment, component replacement, and hardware troubleshooting.<br>• Assist with the setup, maintenance, and support of Apple devices used across the work environment.<br>• Perform equipment upgrades, hardware swaps, and preventative maintenance to minimize downtime and extend device life.<br>• Document service activities, asset details, and completed technical work to maintain accurate support records.
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
We are looking for a PC Technician to support hardware setup, device maintenance, and workstation connectivity for operations in Pasadena, Texas. This Long-term Contract opportunity is ideal for someone who is comfortable working hands-on with computers, peripherals, and cabling while delivering dependable technical support. The role focuses on installing, troubleshooting, and maintaining Dell and Apple equipment to keep users productive and systems functioning efficiently.<br><br>Responsibilities:<br>• Install, configure, and maintain desktop computers, laptops, monitors, and related peripheral equipment across the Pasadena, Texas site.<br>• Diagnose and resolve issues involving computer hardware, connected devices, and workstation performance in a timely manner.<br>• Set up and organize cable runs for computers, printers, docking stations, and other office technology to ensure safe and reliable connectivity.<br>• Provide hands-on support for Dell systems and Apple devices, including basic troubleshooting, replacement of components, and deployment of equipment.<br>• Perform hardware upgrades, device swaps, and preventative maintenance to reduce downtime and extend equipment usability.<br>• Track assigned equipment, document service activity, and maintain accurate records of repairs, installations, and inventory movements.<br>• Assist with workstation moves, equipment staging, and on-site technical setup for new or reconfigured user spaces.
<p>Robert Half is in search of a PC Technician in Fort Worth, Texas. This position is 100% hardware support.</p><p><br></p><p><strong>POSITION: PC TECHNICIAN</strong></p><p><strong>LOCATION: FORT WORTH</strong></p><p><strong>DURATION: CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $19-$20/HR</strong></p>
We are looking for a dependable L1 IT Technician to deliver first-line technical support for employees across the organization in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving everyday technology issues, supporting users with professionalism, and helping maintain smooth IT operations. In this role, you will handle a range of desktop, account, and access-related requests while contributing to a responsive and service-oriented support environment.<br><br>Responsibilities:<br>• Resolve day-to-day technical issues involving desktops, applications, peripherals, and network access, and route more complex problems to the appropriate support level when needed.<br>• Administer user access across Active Directory, Microsoft 365, and other business systems, including setting up accounts, resetting credentials, updating group memberships, and managing assigned licenses.<br>• Prepare equipment and system access for new employees and departing employees by configuring workstations, installing required software, imaging devices, and coordinating hardware deployment or return.<br>• Record support activity thoroughly within the ticketing platform, ensuring incidents, system details, troubleshooting steps, and final resolutions are accurately documented.<br>• Provide technical assistance to employees working remotely or in hybrid arrangements by using secure remote support tools to diagnose and resolve issues.<br>• Guide users on basic technology usage, common troubleshooting steps, and recommended practices to improve their experience and reduce repeat issues.<br>• Help strengthen internal IT documentation by updating knowledge articles and contributing to clear support procedures for recurring tasks and service requests.
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>We are looking for a Cable Technician to support structured cabling work for an office environment. This is a Contract position focused on installing and organizing CAT6 infrastructure to help create reliable network connectivity throughout the site. The ideal candidate is comfortable working hands-on with low-voltage systems, following site standards, and delivering clean, detail-oriented cable installations.</p><p><br></p><p>Responsibilities:</p><p>• Install CAT6 cabling throughout the office space in accordance with project layouts and low-voltage standards.</p><p>• Route, secure, and dress cable runs to maintain a neat, safe, and efficient installation environment.</p><p>• Terminate network cables and verify connections to support dependable voice and data performance.</p><p>• Label cables and related components clearly to improve identification, maintenance, and troubleshooting.</p><p>• Test completed cable runs and address any issues to ensure proper functionality before handoff.</p><p>• Coordinate on-site tasks with team members and other trades to keep installation work on schedule.</p><p>• Follow workplace safety practices and site requirements while handling tools, materials, and equipment.</p><p>• Install and test Access Controls.</p>
<p><strong>Overview</strong></p><p>Our client, a top 3 technology company in the world, is looking to add to their data center team. The Level 1 Cable Technician is responsible for executing structured cabling and fiber installation/decommissioning tasks under the direction of senior technicians or leads. This role is hands-on and task-driven, with no decision-making authority.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Install, route, and secure fiber and copper cabling per project plans and standards</li><li>Pull, dress, label, and terminate fiber cables as instructed</li><li>Pull, decommission and recycle cable that is in line with the standards set</li><li>Assist with fiber placement in racks, trays, and pathways</li><li>Maintain clean and organized work areas in active data centers or network environments</li><li>Follow safety, security, and quality procedures at all times</li><li>Escalate issues or blockers to L2 Technicians or Leads</li></ul>
<p>We are looking for an IT Operations Technician II to deliver advanced technical support and keep daily IT operations running smoothly across clients in the southeastern region of WI. This role combines hands-on troubleshooting, hardware deployment, and ownership of key technology solutions, making it ideal for someone who enjoys balancing support work with operational responsibility. The position also contributes to project execution and provides dependable service to end users through both remote and on-site assistance. <strong><em>This role requires travel across locations from Milwaukee, Brookfield, Greenfield, Racine, etc. Local candidates with client facing experience is desired. </em></strong></p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated support incidents by investigating root causes, applying effective fixes, and maintaining service quality expectations.</p><p>• Complete advanced service requests that require careful analysis of infrastructure, user needs, and system dependencies.</p><p>• Build, configure, and prepare equipment such as desktops, network devices, cameras, entry-level servers, and printers for operational use.</p><p>• Coordinate incoming and outgoing hardware shipments while keeping asset records accurate and up to date in inventory systems.</p><p>• Perform routine inventory checks to track equipment levels, verify asset status, and support availability of critical parts.</p><p>• Provide technical support during on-site visits and remote sessions, diagnosing issues efficiently and communicating clearly with users.</p><p>• Manage the technical steps involved in employee onboarding and offboarding, including account access, workstation setup, and equipment handling.</p><p>• Serve as the primary operational owner for assigned products, maintaining documentation, overseeing upkeep, and driving issue resolution.</p><p>• Contribute to custom and standardized projects by completing assigned tasks, supporting implementation activities, and helping meet delivery timelines.</p><p>• Participate in an after-hours support rotation to respond to urgent operational problems and help maintain system reliability.</p>
<p>We are currently seeking a Field Technician in Plano, TX. The candidate will be traveling to different sites throughout the DFW regularly.</p><p><br></p><p>POSITION: FIELD TECHNICIAN 100% ONSITE</p><p>LOCATION: PLANO (SOME DFW TRAVEL)</p><p>DURATION: 4-6 MONTH CONTRACT</p><p>RATE: $25-$33/HR DEPENDING ON EXPERIENCE </p><p>SHIFT: M-F 8AM-5PM</p>
We are looking for a Software Support Technician to provide hands-on technical support for hardware and proprietary software environments in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys troubleshooting devices, maintaining reliable workstation performance, and delivering responsive end-user assistance. The role supports a mix of Dell and Apple equipment and requires a practical approach to resolving technical issues across connected hardware and software systems.<br><br>Responsibilities:<br>• Diagnose and resolve day-to-day issues involving workstations, peripherals, and related computer hardware to minimize operational downtime.<br>• Install, configure, and maintain Dell and Apple devices, ensuring systems are set up correctly for user needs and organizational standards.<br>• Perform cable routing, connection setup, and hardware integration for desktops, peripherals, and other associated equipment.<br>• Provide support for proprietary software applications, identifying problems, applying fixes, and escalating complex matters when necessary.<br>• Track service activity, device status, and support findings using organized records and reporting tools such as Excel.<br>• Assist with hardware measurements, validation, or metrology-related tasks where precision and documentation are required.<br>• Query or review system data in Microsoft SQL to support troubleshooting, reporting, or basic technical analysis.<br>• Contribute to updates, replacements, or changes in technical environments as assigned, including hardware and software support activities tied to operational improvements.
<p><strong>Overview</strong></p><p>We are seeking a Support Desk & Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration.</p><p><br></p><p>This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
<p>We are looking for a Help Desk Technician to provide front-line technical support for end users. This contract position focuses on resolving everyday desktop and account-related issues, supporting user onboarding activities, and helping maintain a reliable technology environment. The ideal candidate is comfortable working with Windows-based systems, managing user access, and delivering responsive service with a detail-oriented approach.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical assistance for hardware, software, and access-related issues reported by employees</p><p>• Set up new user accounts, configure system access, and prepare workstations for incoming staff</p><p>• Support and troubleshoot devices running Microsoft Windows 11 to ensure smooth day-to-day operation</p><p>• Maintain and update user profiles, permissions, and group access within Active Directory</p><p>• Respond to service requests in a timely manner and document incidents, actions taken, and resolutions</p><p>• Guide users through basic troubleshooting steps and escalate more complex issues when needed</p><p>• Assist with workstation deployment, configuration changes, and general desktop support tasks</p>