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267 results for Client Service Associate in Usa

Patient Services Specialist
  • Atlanta, GA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a detail-oriented Patient Services Specialist to support patient service operations for a medical device organization in Atlanta, Georgia. This contract position with the potential to become permanent plays an important role in coordinating device-related workflows, maintaining accurate records, and helping ensure timely service for patients and customers. The ideal candidate brings strong administrative ability, a service-focused mindset, and the organization skills needed to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Enter and process new patient details in internal platforms and Salesforce with a high level of accuracy.<br>• Prepare and activate patient devices in accordance with order and service requirements.<br>• Review, attach, and maintain supporting documentation for each device request based on customer needs.<br>• Generate shipment labels and confirm that shipping information is complete and correct before dispatch.<br>• Upload required reports and maintain current records within company systems.<br>• Monitor outbound and return deliveries, keeping visibility on device movement to and from patients.<br>• Provide occasional support with patient scheduling and coordination of device assignments.<br>• Proactively identify potential delivery obstacles, communicate with internal teams and customers, and help resolve issues to avoid service delays.<br>• Follow attendance expectations, workplace safety standards, and established operating procedures while completing daily responsibilities.
  • 2026-11-03T00:00:00Z
Patient Services Coordinator
  • Poland Nt, OH
  • onsite
  • Temporary / Contract
  • 16.625 - 19.25 USD / Hourly
  • We are looking for a Patient Services Coordinator to support a busy medical office in Poland, Ohio. This Long-term Contract opportunity is ideal for someone who is comfortable balancing patient-facing coordination with billing and administrative tasks in a healthcare setting. The position is part-time and focused on keeping scheduling, patient information, and payment activity accurate and well organized.<br><br>Responsibilities:<br>• Coordinate patient appointments and manage the office calendar to keep daily operations running efficiently.<br>• Conduct intake phone calls, collect essential patient details, and ensure information is recorded accurately.<br>• Prepare patient billing documents for distribution and assist with outgoing billing-related correspondence.<br>• Confirm insurance coverage and update account information to support accurate patient records.<br>• Enter and post payments with precision while maintaining orderly financial documentation.<br>• Provide front-end and back-office administrative assistance to support smooth clinic workflow.<br>• Review account and billing details for completeness and help resolve routine documentation discrepancies.
  • 2026-11-06T00:00:00Z
Provider Enrollment Associate
  • Orlando, FL
  • remote
  • Temporary to Hire
  • 22 - 25 USD / Hourly
  • <p>We are looking for a Provider Enrollment Associate to support healthcare provider credentialing and payer enrollment activities in Orlando, Florida. This permanent position is well suited for someone with at least 1 year of experience in healthcare administration or enrollment who can manage documentation accurately and communicate effectively with providers, clients, and internal teams. The person in this role will help keep applications moving forward, maintain organized records, and ensure work is completed in line with regulatory and payer requirements.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit provider enrollment and credentialing packets by gathering required forms, verifying information, and confirming all materials are complete before submission.</p><p>• Monitor application progress with insurance carriers and related organizations, provide timely follow-up, and help address issues that may delay approval.</p><p>• Enter, update, and maintain provider data, credentials, certifications, and related records with a high level of accuracy and confidentiality.</p><p>• Respond to routine questions from medical practices, providers, and internal partners regarding status updates and general enrollment processes.</p><p>• Coordinate with senior team members and team leads to escalate complex cases, resolve discrepancies, and keep service deadlines on track.</p><p>• Communicate with payers, providers, and internal departments to collect missing documentation and validate key enrollment details.</p><p>• Support day-to-day account coordination by maintaining clear communication and helping strengthen client relationships through dependable follow-through.</p><p>• Participate in team discussions and contribute ideas that support workflow improvements, service quality, and compliance-focused documentation practices.</p>
  • 2026-11-03T00:00:00Z
Patient Account Representative
  • St. Paul, MN
  • onsite
  • Temporary / Contract
  • 18 - 20 USD / Hourly
  • We are looking for a detail-oriented Patient Account Representative to support revenue cycle operations for a healthcare organization in St. Paul, Minnesota. This Long-term Contract position focuses on reviewing patient accounts, preparing accurate billing activity, and helping secure timely reimbursement from insurance carriers and patients. The ideal candidate brings strong medical billing knowledge, sound judgment in resolving account issues, and a thoughtful approach when interacting with patients and internal teams.<br><br>Responsibilities:<br>• Review patient accounts for billing accuracy and prepare claims for submission to commercial insurance carriers and other third-party payors.<br>• Investigate and correct claim issues before submission so that billing is complete, compliant, and processed without unnecessary delays.<br>• Monitor unpaid or delayed accounts, research the cause of outstanding balances, and take appropriate action to move accounts toward resolution.<br>• Address technical denials by identifying root causes, updating account information, and coordinating corrections needed for successful adjudication.<br>• Communicate with patients, guarantors, payors, and internal departments in a courteous manner to support a positive financial service experience.<br>• Maintain thorough account documentation and perform follow-up activities to support reconciliation of back-end revenue.<br>• Use billing systems and standard office applications to manage account activity, track work queues, and meet productivity expectations.<br>• Carry out additional revenue cycle duties assigned by leadership in alignment with departmental goals and performance standards.
  • 2026-11-05T00:00:00Z
Customer Experience Manager (Contract)
  • Atlanta, GA
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p><strong>Location:</strong> Atlanta, GA (Hybrid – 3 days in-office / 2 days remote)</p><p><strong>Duration:</strong> 90 Days (Contract with potential for extension/conversion based on performance and business needs)</p><p><strong>Employment Type:</strong> Full-Time Contract</p><p><br></p><p>About the Role</p><p>We are seeking an energetic, analytical, and customer-obsessed <strong>Customer Experience (CX) Manager</strong> for a 90-day contract engagement with potential for extension. In this role, you will play a critical part in shaping, optimizing, and elevating our customer journey across all touchpoints.</p><p>Working closely with cross-functional teams including Support, Product, Marketing, and Operations, you will identify friction points, implement process improvements, and establish key CX metrics to ensure our customers have an exceptional experience.</p><p>Key Responsibilities</p><ul><li><strong>Customer Journey Mapping:</strong> Analyze and optimize end-to-end customer touchpoints to identify pain points, drop-offs, and opportunities for friction reduction.</li><li><strong>Voice of Customer (VoC) Strategy:</strong> Gather, synthesize, and act upon customer feedback (NPS, CSAT, CES, reviews, and support tickets) to drive actionable business insights.</li><li><strong>Process &amp; Workflow Improvement:</strong> Partner with cross-functional teams (Product, Marketing, Support, Operations) to design and implement processes that improve overall customer satisfaction and retention.</li><li><strong>Metrics &amp; Reporting:</strong> Monitor, analyze, and present key performance indicators (KPIs) and customer trends to leadership on a weekly/monthly basis.</li><li><strong>Team &amp; Operations Support:</strong> Serve as an advocate for the customer internally, establishing clear guidelines, SOPs, and best practices for frontline customer-facing teams.</li></ul>
  • 2026-11-02T00:00:00Z
Call Center Specialists
  • Albany, NY
  • onsite
  • Temporary / Contract
  • 17 - 18 USD / Hourly
  • <p>We are looking for two <strong>Call Center Specialists</strong> to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.</p><p>• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.</p><p>• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.</p><p>• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.</p><p>• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.</p><p>• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.</p><p>• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.</p><p>• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.</p><p>• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.</p>
  • 2026-10-30T00:00:00Z
Contractor Connect - Claims Services Representative
  • Newark, DE
  • onsite
  • Temporary / Contract
  • 18 - 18 USD / Hourly
  • <p>We are looking for a customer-focused <strong>Claims Services Representative</strong> to support claim-related inquiries and administrative processes for a long-term contract opportunity in Newark, Delaware. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and can deliver dependable service to customers and internal partners. The role centers on handling claim documentation, providing timely updates, and helping ensure each case moves forward accurately and efficiently.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to customer and stakeholder questions regarding claim status, documentation, and next steps with professionalism and clarity.</p><p>• Review incoming claim information for completeness and accuracy, and enter details into internal systems in a timely manner.</p><p>• Coordinate with adjusters, service teams, and other internal partners to support the progress of active claims.</p><p>• Maintain organized claim records by updating files, tracking communications, and documenting actions taken on each case.</p><p>• Follow established procedures to process claim-related transactions and escalate issues that require additional review.</p><p>• Communicate with claimants and relevant parties to obtain missing information and help prevent delays in resolution.</p><p>• Monitor assigned workloads to ensure service standards are met while balancing multiple tasks effectively.</p>
  • 2026-10-29T00:00:00Z
Loan Servicing Associate
  • Fairfield, CT
  • onsite
  • Permanent / Full Time
  • 80000 - 120000 USD / Yearly
  • <p><strong>Loan Servicing Associate</strong></p><p><strong>Fairfield County, CT | Hybrid</strong></p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013535345</p><p><br></p><p>Robert Half is partnering with an established private real estate investment and lending firm to hire a Loan Servicing Associate. This opportunity offers hands-on involvement in loan administration, borrower relationships, and portfolio monitoring within a collaborative team.</p><p>The firm offers a flexible, supportive culture, strong employee tenure, and a focus on work-life balance. </p><p><br></p><p><strong>The Opportunity</strong></p><p>You will support the ongoing servicing of a real estate loan portfolio, working closely with experienced colleagues to maintain accurate loan records, coordinate borrower requests, and monitor compliance with loan requirements.</p><p>Responsibilities include:</p><ul><li>Prepare monthly loan billing statements and respond to borrower questions.</li><li>Track property tax payments and insurance coverage, following up on outstanding items.</li><li>Review construction draw requests and supporting documentation, coordinating funding once approved.</li><li>Review proposed leases for consistency with loan terms and underwriting requirements.</li><li>Maintain regular communication with borrowers and their financial representatives regarding payments, leasing activity, and construction progress.</li><li>Support portfolio monitoring and prepare information for monthly management reporting.</li><li>Maintain accurate servicing records and collaborate with colleagues to resolve outstanding loan matters.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree.</li><li>Working knowledge of loan servicing systems, loan documentation, payment processing, and basic credit concepts.</li><li>Experience reviewing draw requests and processing approved loan disbursements.</li><li>Strong communication skills </li><li>Proficiency in Microsoft Excel, Word, and related office applications.</li><li>Commercial real estate loan servicing, construction lending, or real estate debt asset management experience is preferred.</li></ul><p><strong>Compensation and Benefits</strong></p><ul><li>$80,000–$120,000, with discretionary bonus </li><li>Medical, dental, and vision coverage.</li><li>401(k) with a dollar-for-dollar match on contributions up to 4%.</li><li>PTO </li><li>Hybrid flexibility and a collaborative work environment.</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
  • 2026-10-30T00:00:00Z
Manager, Client Account Services
  • Marlboro, NJ
  • onsite
  • Permanent / Full Time
  • 150000 - 225000 USD / Yearly
  • <p>We are looking for an experienced Manager Client Account Services to lead financial operations for a portfolio of clients in Marlboro, New Jersey. This role combines hands-on accounting oversight, client relationship management, and team leadership to ensure accurate reporting, timely deliverables, and responsive day-to-day support. The ideal candidate brings strong business management expertise and can translate financial results into clear, practical guidance for both clients and internal leadership.</p><p><br></p><p>Benefits:</p><p>Medical, Dental, Vision</p><p><br></p><p>Responsibilities:</p><p>• Direct accounting support for a group of business management clients, serving as a primary point of contact for financial matters and ongoing communications.</p><p>• Lead core transactional processes across multiple client accounts, including payables, receivables, and payroll administration.</p><p>• Oversee month-end activities such as reconciliations, journal entries, and the preparation of financial statements using both cash and accrual methods.</p><p>• Review period-to-period financial changes, identify notable trends, and communicate findings clearly to clients and firm leadership.</p><p>• Develop meeting materials and present financial updates in a concise, organized manner that supports informed decision-making.</p><p>• Coordinate the setup of new client engagements, including bookkeeping cleanup and updates needed to bring records current.</p><p>• Organize daily operations and monthly deadlines across several accounts while balancing workload among team members.</p><p>• Provide guidance to staff, resolve routine questions, and help maintain efficient workflow across client service activities.</p><p>• Keep leadership informed on account progress, outstanding issues, and resource needs across the team.</p>
  • 2026-10-27T00:00:00Z
French Bilingual Customer Service Representative
  • Hopkins, MN
  • onsite
  • Temporary / Contract
  • 23 - 26 USD / Hourly
  • <p>We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul><p><br></p>
  • 2026-10-23T00:00:00Z
Service Writer
  • Mechanicsburg, PA
  • onsite
  • Temporary / Contract
  • 19 - 22 USD / Hourly
  • <p>We are looking for a Service Writer to support a busy onsite service department in Mechanicsburg, Pennsylvania. This position is ideal for someone who enjoys helping customers, managing high call volumes, and keeping service activity organized across multiple digital systems. The person in this role will serve as a key point of contact for service-related communication while ensuring work orders, invoicing, and scheduling details are handled accurately and efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of incoming service calls and provide timely, attentive assistance to customers and internal teams.</p><p>• Create, update, and manage work orders and related service documentation within online service platforms.</p><p>• Enter service-related information accurately, including order details, invoice data, and customer updates, to maintain organized records.</p><p>• Use platforms such as Eservice Tech, Extend, Outlook, and Microsoft Teams to coordinate daily service activity and communication.</p><p>• Track hourly associate time through the designated time clock system and ensure supporting information is recorded correctly.</p><p>• Make outbound calls as needed to confirm service details, provide updates, and resolve open items with customers or technicians.</p><p>• Maintain clear communication with technicians and service personnel to support smooth scheduling and follow-up.</p><p>• Deliver a positive customer experience by addressing questions clearly and helping move service requests to completion.</p>
  • 2026-11-09T00:00:00Z
Customer Support & Order Management Specialist
  • Greenfield, IN
  • onsite
  • Temporary / Contract
  • 22 - 25 USD / Hourly
  • <p>A growing manufacturer is seeking a responsive, organized Customer Support &amp; Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done. You&#39;ll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul><p><br></p>
  • 2026-10-23T00:00:00Z
Service Specialist
  • Rochester, NY
  • onsite
  • Temporary / Contract
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience.<br><br>Responsibilities:<br>• Provide attentive support for customer questions and service needs across several partnership-related products and programs.<br>• Track open requests closely and take timely action to bring items to resolution within defined service commitments.<br>• Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses.<br>• Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation.<br>• Use business systems and software tools effectively to manage case activity, enter data, and support daily operations.<br>• Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements.<br>• Assist team members by sharing guidance, answering questions, and promoting consistent service standards.<br>• Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
  • 2026-11-09T00:00:00Z
Customer Service / Operations Manager
  • North Brunswick, NJ
  • onsite
  • Permanent / Full Time
  • 90000 - 100000 USD / Yearly
  • <p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
  • 2026-10-16T00:00:00Z
Bilingual Call Center Agent
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 23 - 25 USD / Hourly
  • <p>We are seeking a professional and customer-focused <strong>Bilingual Spanish Call Center Agent</strong> to support inbound and outbound communications with English- and Spanish-speaking customers. The ideal candidate will have strong communication skills, a helpful attitude and the ability to resolve questions efficiently while delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with questions related to products, services, accounts, appointments or orders</li><li>Provide accurate information and resolve routine issues in a timely and professional manner</li><li>Document customer interactions, concerns and resolutions in the system</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Meet call quality, productivity and attendance expectations</li><li>Maintain a positive and professional tone with all customers</li><li>Support additional customer service or administrative tasks as assigned</li></ul><p><br></p>
  • 2026-11-07T00:00:00Z
Tenet Service Specialist
  • Buffalo, NY
  • onsite
  • Temporary / Contract
  • 18 - 20 USD / Hourly
  • We are looking for a Tenet Service Specialist to support tenant services operations in Buffalo, New York. This is a Contract position suited for an administrative specialist who can manage sensitive records with accuracy, discretion, and a strong customer service mindset. The ideal candidate will help maintain organized documentation, respond to tenant inquiries, and provide dependable front-office support while handling confidential information in compliance with privacy standards.<br><br>Responsibilities:<br>• Manage administrative records and maintain accurate tenant-related documentation in a secure and organized manner.<br>• Respond to inbound calls, greet visitors, and direct inquiries to the appropriate staff members with professionalism and courtesy.<br>• Enter, update, and verify data in office systems to ensure records remain complete and current.<br>• Provide day-to-day administrative support for tenant services activities, including filing, correspondence, and document preparation.<br>• Handle confidential information with care and follow all applicable privacy and access requirements.<br>• Support office reception functions by monitoring communications, assisting walk-in visitors, and maintaining an orderly front desk environment.
  • 2026-11-03T00:00:00Z
French Bilingual Customer Service Representaitve
  • Edina, MN
  • onsite
  • Temporary / Contract
  • 22 - 25 USD / Hourly
  • <p>Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul><p><br></p>
  • 2026-10-23T00:00:00Z
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