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5 results for Customer Service Representative in Urbandale, IA

Dealer Support Representative
  • Johnston, IA
  • remote
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p><strong>We're Hiring: Dealer Support Representative (John Deere ExpertConnect Team)</strong></p><p> <em>Two Onsite Roles | Day Shift – Approx. 8 AM–5 PM</em></p><p> <em>Approved Through October 2026 with Strong Extension Potential</em></p><p>Are you ready to make an impact in a role that combines cutting-edge technology, exceptional customer support, and innovation? Partnered with Robert Half—<strong>the world’s largest specialized talent solutions firm</strong>—this opportunity places you with a globally recognized brand: John Deere.</p><p> </p><p>At Robert Half, we’ve built our reputation by connecting skilled professionals like you with leading companies. Our high ethical standards, innovation, and personalized solutions ensure you’re not just starting another job—you’re embarking on a <strong>rewarding career move</strong>.</p><p><strong> </strong></p><p><strong>Why This Role Stands Out</strong></p><p>We know you have options, so we’ve crafted this role and relationship with <strong>you</strong> in mind. Here’s why this position, backed by Robert Half, is worth a look:</p><ul><li><strong>Stability Through 2026 & Beyond:</strong> A long-term contract in partnership with a trusted and iconic brand, with potential extensions that give you room to grow.</li><li><strong>Work with a Leader in Innovation:</strong> You’ll become part of an organization known for driving transformative solutions in agriculture and construction.</li><li><strong>Professional Support:</strong> With Robert Half, you’re never alone. We provide the resources you need to succeed—before, during, and after this role.</li></ul><p><strong>What You’ll Do</strong></p><p>As a <strong>Dealer Support Representative</strong>, you’ll be the first line of support for John Deere dealers navigating their <strong>ExpertConnect</strong> ticketing system. Your key responsibilities will include:</p><ul><li><strong>Frontline Assistance:</strong> Respond to inquiries and troubleshoot issues primarily through chat, as well as by phone, email, or MS Teams when needed.</li><li><strong>Problem Solving & Escalation:</strong> While solving many issues independently, you’ll know when to escalate complex challenges to Tier 2 teams.</li><li><strong>Collaboration:</strong> Work alongside dealer success associates, product managers, and other stakeholders to ensure a seamless dealer experience.</li><li><strong>Feedback Sharing:</strong> Capture dealer insights and share feature requests to help evolve the platform.</li></ul><p>Connect with our team TODAY by calling (563) 359-3995! Lydia, Erin and Christin are great points of contact for this role.</p>
  • 2025-08-27T14:59:01Z
Customer Account Specialist
  • Johnston, IA
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>Are you an excellent communicator with a drive to help others and solve problems? We are partnering with John Deere Financial in Johnston, Iowa to find their next Customer Account Specialist! You will be part of a team that helps customers find solutions while building long-term relationships. This opportunity perfect for strong communicators who are eager to learn and grow in a professional environment!</p><p><br></p><p>Reach out to our team at (563) 359-3995 for more information - Christin, Erin, and Lydia are great points of contact!</p><p><br></p><p>Position Details:</p><p>Location: Onsite – Johnston, IA</p><p>Schedule: Shifts scheduled between 6:55 AM – 6:05 PM to cover operating hours (7:00 AM – 6:00 PM)</p><p>Duration: 1-year contract with the potential for extension</p><p>Visa Sponsorship: Not available now or in the future</p><p><br></p><p>What You’ll Do:</p><p>As a Customer Account Specialist, you’ll support customers with delinquent accounts by identifying issues, educating them on solutions, and guiding them toward resolution—all while maintaining positive relationships.</p><p><br></p><p>Key Responsibilities:</p><p>- Communicate with customers via phone to resolve overdue accounts</p><p>- Negotiate payment plans within established policies</p><p>- Review account and payment history</p><p>- Update and verify customer information</p><p>- Assist with misapplied payments and escalate issues as needed</p><p>- Ensure compliance with federal/state regulations and company policies</p>
  • 2025-08-22T20:29:20Z
Credit & Collections Specialist
  • Urbandale, IA
  • onsite
  • Permanent
  • 58000.00 - 63000.00 USD / Yearly
  • <p>Are you a financial wizard who loves numbers <em>and</em> building relationships? Do you pride yourself on having top-notch organizational skills combined with a knack for problem-solving? Then you might be the Credit & Collections superhero our client has been waiting for!</p><p><strong>What’s in it for YOU?</strong></p><p>✅ <strong>HYBRID FLEXIBILITY</strong> — After the first two weeks of exciting training, enjoy the best of both worlds: 3 days in our beautiful office and 2 days working from the comfort of your home! &#127775;</p><p>✅ <strong>GROWTH OPPORTUNITY</strong> — This is a <strong>direct-hire position</strong>, meaning you’re not here for a temporary gig—you’re here to grow your career!</p><p>✅ <strong>TEAM CULTURE</strong> — Join a fun and supportive group that values collaboration, innovation, and professional development. (Yes, you can finally look forward to Mondays!)</p><p><br></p><p><strong>What You’ll Do</strong></p><p>&#128176; Manage and monitor business customer accounts to ensure timely invoicing and payments.</p><p>&#129309; Build strong relationships with clients to understand payment challenges and offer solutions.</p><p>&#128202; Maintain detailed records so you’re always ahead of the game.</p><p>&#128640; Leverage your problem-solving skills to resolve discrepancies quickly and professionally.</p>
  • 2025-09-05T21:24:10Z
General Office Clerk
  • West Des Moines, IA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • <p>We are looking for a dedicated General Office Clerk to join our team in West Des Moines, Iowa. This position is ideal for individuals who excel in administrative tasks and have a sharp eye for detail. As part of a long-term contract, you will play a vital role in ensuring the accuracy and efficiency of life insurance application processes.</p><p><br></p><p>Responsibilities:</p><p>• Review and verify life insurance applications for completeness and accuracy.</p><p>• Input data from life insurance applications into the production system with precision.</p><p>• Set up electronic fund transfer records accurately and efficiently.</p><p>• Confirm all required forms and signatures meet compliance standards.</p><p>• Conduct quality assurance checks to ensure data integrity and adherence to company policies.</p><p>• Compose correspondence related to insurance applications with attention to detail.</p><p><br></p><p>If this sounds like the job for you, Please APPLY TODAY! Call 5157064974 or apply through our Robert Half website.</p>
  • 2025-08-18T22:24:43Z
CFO
  • West Des Moines, IA
  • onsite
  • Permanent
  • 125000.00 - 170000.00 USD / Yearly
  • <p>We are looking for an experienced Chief Financial Officer to lead the financial strategy and operations of our non-profit organization in West Des Moines, Iowa. The ideal candidate will bring a deep understanding of non-profit financial management, strategic planning, and leadership to drive long-term success. This is a key executive role requiring a proven track record in fostering growth and delivering financial excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategic financial plans that align with organizational goals.</p><p>• Prepare accurate and timely financial statements to ensure compliance and transparency.</p><p>• Oversee budgeting and forecasting processes to guide decision-making and resource allocation.</p><p>• Lead financial reporting efforts, including audits and board presentations.</p><p>• Build and maintain strong relationships with internal and external stakeholders.</p><p>• Provide insights and recommendations to support business strategy and growth.</p><p>• Monitor financial performance and identify areas for improvement.</p><p>• Ensure compliance with regulatory requirements and industry standards.</p><p>• Collaborate with other executives to drive organizational success.</p>
  • 2025-08-13T15:38:46Z