<p>We are looking for a detail-oriented Loan Servicing Specialist to join our team in Linthicum, Maryland. In this contract role, you will play a key part in ensuring the smooth handling of consumer loan servicing requests while maintaining high standards of accuracy and member satisfaction. This position requires adherence to industry regulations and company policies, as well as a commitment to providing exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage various consumer loan servicing requests in compliance with established guidelines and procedures.</p><p>• Ensure timely and accurate completion of tasks.</p><p>• Maintain comprehensive knowledge of organizational policies, loan products, and services.</p><p>• Investigate and resolve compliance-related issues within consumer loan servicing operations.</p><p>• Complete reports and resolve technical challenges to support loan servicing processes.</p><p>• Collaborate with team members to address operational needs and provide seamless service to members.</p><p>• Execute assigned projects and additional duties as directed by management.</p>
<p>We are looking for a detail-oriented Loan Servicing Specialist to join our team in LINTHICUM, Maryland. In this Contract position, you will play a key role in ensuring the accurate and timely processing of consumer loan servicing requests while delivering exceptional member service. This role requires adherence to organizational policies and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Process a variety of consumer loan servicing requests with accuracy and efficiency, following established policies and procedures.</p><p>• Maintain and apply a strong understanding of operational policies, products, and services related to consumer loans.</p><p>• Research and resolve compliance issues related to consumer loan servicing promptly and thoroughly.</p><p>• Complete required reports and resolve technical or operational challenges efficiently.</p><p>• Provide excellent member service by addressing inquiries and maintaining strong relationships with existing members.</p><p>• Proactively identify and implement improvements to loan servicing processes to enhance efficiency.</p><p>• Collaborate with team members and management on additional projects and responsibilities as assigned.</p>
<p><strong>Technology Audit & Advisory Manager or Senior Manager (Tysons Corner - Hybrid)</strong></p><p>Step into a leadership role with a dynamic and collaborative professional services team! As a Technology Audit & Advisory Manager or Senior Manager, you'll help organizations navigate complex business challenges by offering essential guidance, innovative solutions, and hands-on expertise. You’ll build lasting client relationships, lead high-performing engagement teams, and make an impact across diverse industries while shaping the future of technology risk management.</p><p><strong>What You’ll Do:</strong></p><ul><li>Advise clients on how to manage risks inherent in their technology environments, helping them protect and drive enterprise value.</li><li>Apply a forward-thinking approach by leveraging analytics, automation, AI, and other emerging tools and technologies.</li><li>Develop your skills in the latest tech innovations, including AI-driven solutions, data governance, cloud, cybersecurity, and more.</li><li>Identify technology-related risks and opportunities for increased efficiency and performance.</li><li>Lead by example, fostering open communication, positive team culture, and creating professional development opportunities.</li><li>Supervise, mentor, and coach Consultants and Senior Consultants as you guide the completion of projects.</li><li>Maintain and grow professional relationships, representing the organization in the market and assisting with business development and proposal preparation.</li></ul><p><strong>Areas of Focus:</strong></p><ul><li>Cybersecurity and IT risk management</li><li>IT frameworks and General Controls (ITGC)</li><li>Cloud, enterprise applications, analytics, and automation</li><li>Data governance and privacy</li><li>IT SOX compliance</li><li>Technology resilience and disaster recovery</li><li>Controls, emerging technologies, and technology enablement</li></ul><p><strong>How We Work:</strong> Experience the flexibility of a hybrid work model, balancing in-person collaboration and purposeful remote work. This role involves both local and out-of-state assignments based on client needs and project requirements.</p><p>Bring your leadership, technical acumen, and passion for innovation to a team where your impact will be recognized—apply today to take the next step in your career!</p>
We are looking for a Lead PP& C Engineer to oversee the design, configuration, and management of advanced Microsoft 365 environments in Reston, Virginia. This role is ideal for a systems engineering expert with a passion for driving innovation, enabling user productivity, and ensuring secure and efficient technology adoption. You will collaborate across teams to deliver cutting-edge solutions and contribute to the growth of organizational capabilities.<br><br>Responsibilities:<br>• Design and configure scalable Microsoft 365 environments to enhance organizational efficiency.<br>• Lead the integration of AI-driven tools, including Copilot, to modernize workflows and improve productivity.<br>• Provide expert-level support and guidance for SharePoint, Power Automate, and Power Apps usage.<br>• Collaborate with cross-functional teams to develop and refine collaborative solutions.<br>• Conduct user training and enablement sessions to maximize technology adoption and engagement.<br>• Monitor and address Microsoft 365 resources, including Service Health, Message Center, and Secure Score, to ensure optimal performance and security.<br>• Diagnose and resolve complex system and application issues effectively.<br>• Research and implement new Microsoft 365 features, tools, and best practices to enhance system capabilities.<br>• Create and maintain comprehensive documentation of system architecture, requirements, and testing procedures.<br>• Mentor less experienced engineers to foster skill development and drive team improvements.
<p>The Bilingual Spanish Customer Service Representative provides high-quality support to customers in both English and Spanish. This role involves handling inquiries, resolving issues, and delivering accurate information while maintaining a positive and professional customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer concerns efficiently while maintaining a courteous and empathetic approach.</li><li>Document customer interactions and update records accurately in internal systems.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Maintain confidentiality and handle sensitive customer information with discretion.</li><li>Meet or exceed performance metrics related to customer satisfaction, response time, and quality standards.</li><li>Collaborate with team members and supervisors to improve service processes.</li></ul><p><br></p>
We are looking for an experienced procurement specialist to take on a senior role in managing strategic sourcing initiatives and optimizing supply chain processes. In this position, you will play a crucial role in negotiating contracts, fostering vendor relationships, and ensuring procurement strategies align with organizational goals. This is an excellent opportunity for someone with a strong background in procurement to drive efficiency and create value.<br><br>Responsibilities:<br>• Oversee the entire procurement lifecycle, including supplier selection, contract negotiation, purchasing, and delivery of goods and services.<br>• Design and execute strategic sourcing plans that align with budgetary targets and organizational objectives.<br>• Build and maintain strong relationships with vendors to ensure product availability, competitive pricing, and quality standards.<br>• Identify and implement supply chain optimization strategies to improve cost efficiency, lead times, and vendor performance metrics.<br>• Negotiate and manage contracts to ensure compliance with terms, conditions, and service-level agreements.<br>• Monitor market trends and supplier performance to proactively address risks and identify new opportunities.<br>• Collaborate with internal teams, such as finance and operations, to forecast procurement needs and establish budgets.<br>• Ensure compliance with purchasing policies, ethical practices, and regulatory requirements through effective oversight.<br>• Track and analyze procurement key performance indicators (KPIs) to assess progress and identify areas for improvement.<br>• Mentor and develop the procurement team to enhance skills and support growth.
