<p><strong>Job Title: Customer Service Representative</strong></p><p><strong>Location: Sand Springs (Tulsa), OK</strong></p><p><strong>Schedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)</strong></p><p><strong>Pay: $24–$28/hour (DOE)</strong></p><p><strong>Job Type: Temp-to-Hire</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Process and manage customer orders from entry through fulfillment, including order changes and updates</p><p>Confirm orders via phone, email, or EDI and communicate any changes promptly</p><p>Verify shipping, billing, pricing, and purchase order details for accuracy</p><p>Maintain and update customer records, including pricing, product details, and delivery instructions</p><p>Collaborate with internal teams and support sales staff to ensure smooth order fulfillment</p><p>Communicate effectively with customers regarding order status, issues, and resolutions</p><p>Audit purchase orders for accuracy, including pricing, quantities, and terms</p><p>Handle customer inquiries, complaints, and product returns in a timely and professional manner</p><p>Ensure compliance with company policies, safety standards, and regulatory requirements</p><p>Support team members with order intake and data entry as needed</p>