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2 results for Business Analyst in Tucson, AZ
- Tucson, AZ
- remote
- Permanent / Full Time
- 130000 - 150000 USD / Yearly
- We are looking for a Business Analyst to support operational improvement efforts and strengthen service delivery in Tucson, Arizona. This role partners with stakeholders to evaluate workflows, clarify business needs, and turn findings into practical recommendations. The ideal candidate brings a strong analytical mindset, experience working in customer service environments, and the ability to contribute effectively within Agile teams.<br><br>Responsibilities:<br>• Assess current business processes and identify opportunities to improve efficiency, service quality, and overall performance.<br>• Gather input from stakeholders to define business needs, document objectives, and translate priorities into clear functional guidance.<br>• Review operational documents and business records to verify accuracy, consistency, and alignment with established requirements.<br>• Perform gap analysis to compare existing workflows with desired outcomes and recommend actionable solutions.<br>• Collaborate with cross-functional teams in an Agile Scrum environment to support planning, refinement, and delivery activities.<br>• Analyze call center operations and customer service trends to uncover issues, support decision-making, and enhance the client experience.<br>• Prepare organized reports, process documentation, and summaries that communicate findings and recommendations to business partners.
- 2026-05-12T00:00:00Z
- Tucson, AZ
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>Robert Half's client is seeking a Business Analyst: SAP S/4HANA consultant. </p><p>The SAP S/4HANA Business Analyst serves as the primary link between business operations and technical execution. The purpose of this role is to lead the transformation of business requirements into scalable technical solutions, ensuring that the S/4HANA implementation drives operational efficiency and adheres to industry best practices. By championing a "Fit-to-Standard" approach, this individual ensures the system architecture supports long-term business goals while minimizing technical debt and project risk.</p><p><strong>ROLE ACCOUNTABILITIES:</strong></p><ul><li>Process Optimization: Championing a "Process-First" and "Fit-to-Standard" approach to minimize costly system customizations.</li><li>Gap Analysis: Identifying where business needs diverge from standard SAP capabilities and recommending functional solutions.</li><li>Stakeholder Liaison: Acting as the primary translator between department heads (Finance, Supply Chain, etc.) and the technical implementation partners.</li><li>Project Stewardship: Managing workstream deliverables, identifying risks/bottlenecks, and ensuring milestones are hit.</li><li>Quality Assurance: Leading the User Acceptance Testing (UAT) process, including script development and system readiness validation.</li></ul><p><br></p>
- 2026-05-08T00:00:00Z