<p>The Solution Architect is responsible for designing, configuring, and implementing solutions for customer onboarding, professional services, and custom implementation projects. This hands-on, customer-facing role helps clients achieve value quickly by delivering scalable solutions, providing technical guidance, and ensuring successful deployments.</p><p>Working closely with Sales, Customer Success, Product, Support, and Engineering teams, the Solution Architect translates business requirements into technical solutions, supports customer adoption, and helps improve implementation processes as the organization continues to grow.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Solution Design & Delivery</p><ul><li>Lead technical solution design during onboarding, implementation, and support engagements.</li><li>Translate customer requirements into scalable solutions.</li><li>Configure and implement templates, workflows, automations, and integrations using Salesforce technologies such as Apex, Flows, and Lightning Web Components (LWCs).</li><li>Troubleshoot and resolve implementation and post-production issues.</li><li>Document requirements, technical designs, and completed solutions.</li><li>Contribute to solution standards, reusable assets, and best practices.</li></ul><p><br></p><p>Customer Success & Enablement</p><ul><li>Serve as a trusted advisor to customers, communicating technical concepts clearly to both technical and business audiences.</li><li>Deliver customer training and implementation guidance.</li><li>Participate in solution demonstrations, proof-of-concepts, and project scoping activities.</li><li>Support customers through deployment, adoption, and ongoing optimization.</li></ul><p><br></p><p>Cross-Functional Collaboration</p><ul><li>Partner with Sales, Customer Success, Product, Support, and Engineering to ensure successful customer outcomes.</li><li>Provide customer feedback and enhancement recommendations to help shape product direction.</li><li>Assist with technical feasibility assessments and implementation estimates.</li><li>Support ongoing optimization of customer environments after go-live.</li></ul><p><br></p><p>Process Improvement</p><ul><li>Help improve onboarding and implementation processes to increase consistency and efficiency.</li><li>Contribute to internal documentation, delivery methodologies, and scalable implementation practices.</li></ul>
We are looking for a Procurement Analyst to join a growing manufacturing organization in Saline, Michigan. This fully on-site role is suited for someone who enjoys using data to improve purchasing outcomes, build strong supplier partnerships, and support efficient operations across the business. The position works closely with internal teams and vendors to strengthen sourcing decisions, control costs, and maintain reliable material and service availability.<br><br>Responsibilities:<br>• Evaluate purchasing activity, supplier results, and market cost patterns to guide informed procurement decisions.<br>• Coordinate quote requests with vendors, review pricing proposals, and contribute to negotiation efforts that improve value and service.<br>• Partner with operations, supply chain, and finance teams to align procurement activities with production demands and business priorities.<br>• Maintain accurate procurement records and strengthen data quality within enterprise systems and reporting tools.<br>• Create and update spreadsheets, dashboards, and performance reports to track purchasing effectiveness and supplier trends.<br>• Monitor vendor service levels, delivery performance, and other key indicators to support accountability and risk awareness.<br>• Identify opportunities to reduce spend, streamline workflows, and improve overall purchasing efficiency.<br>• Help ensure sourced materials and services meet expectations for quality, timing, and inventory support while following company policies.