<p>We are seeking a Senior Technical Business Analyst to be responsible for defining and translating complex business and technical requirements to support Xfinity Mobile and Comcast Business Mobile (CBM) products. This role serves as a subject matter expert in mobile functionality, systems architecture, system integrations, and API design supporting initiatives from discovery through post‑production. The role collaborates closely with product owners, architects, UX teams, developers, and QA partners to ensure exceptional customer experiences, accurate technical implementation, and the delivery of high‑quality product features.</p><p>This role also supports CBM provisioning and sales order systems, customer journey communications (email/SMS), and the creation of user‑friendly requirements that ensure both accurate system behavior and seamless end‑to‑end customer experiences. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with architects, product owners, UX leads, development teams, and vendors to define business and technical requirements and drive successful delivery across all project phases.</li><li>Create detailed system specification artifacts such as: User stories and traceability to requirements, API interaction documentation, digital workflows, use cases, and data mappings, and sequence diagrams and call flows.</li><li>Write Swagger specifications in YAML for REST APIs, defining endpoints, operations, inputs/outputs, error handling, and authentication.</li><li>Create JSON API payloads representing sample request/response data for front‑end–back‑end communication.</li><li>Analyze third‑party XML API specifications using tools such as SOAP UI.</li><li>Develop clear and groomed front‑end and back‑end user stories in Jira including payloads, error messaging, business rules, UI interactions, sequence diagrams, endpoints, acceptance criteria, and implementation details.</li><li>Capture test data needs and create corresponding Jira tickets to support unit and in‑sprint QA testing.</li><li>Provide end‑to‑end test plans aligned to sprint schedules; support QA validation to ensure development meets requirements.</li><li>Actively participate in Agile ceremonies (sprint planning, daily standups, reviews, retrospectives, and scrums of scrums).</li><li>Support customer journey email/SMS development by drafting clear, user‑friendly verbiage and validating communications against requirements.</li><li>Conduct discovery and analysis for CBM provisioning, order entry, and support systems to define feature requirements for the CBM Plan of Record.</li><li>Document customer‑facing behaviors, system interactions, and foundational feature requirements.</li><li>Work cross‑functionally on solution design, user experience, learning documentation, and operational readiness throughout the lifecycle.</li><li>Collaborate with end users to document needs and translate into comprehensive system requirements.</li><li>Identify system impacts, risks, and dependencies across interconnected systems.</li><li>Support troubleshooting efforts and validate customer communication execution for accuracy.</li><li>Consistently exercise independent judgment and discretion on significant matters.</li><li>Maintain regular, punctual attendance and meet in‑office expectations.</li></ul>
Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P&C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.</p><p>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.</p><p>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.</p><p>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.</p><p>• Automate reporting processes to improve accuracy and timeliness of operational data.</p><p>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.</p><p>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.</p><p>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.</p><p>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.</p>
We are looking for an experienced Data Analyst to join our team on a long-term contract basis in Wilmington, Delaware. In this role, you will play a pivotal part in designing and developing software solutions for both desktop and web applications. You will collaborate closely with business stakeholders to understand and document requirements, ensuring the delivery of robust and effective reporting and application solutions.<br><br>Responsibilities:<br>• Design and implement front-end and back-end software for complex desktop and web applications.<br>• Collaborate with business users and management to identify, analyze, and document application and reporting requirements.<br>• Develop stable and efficient solutions for Power BI reporting and application development projects.<br>• Manage all stages of the software development lifecycle, including requirements gathering, design, coding, testing, deployment, and ongoing support.<br>• Utilize best practices in software development and explore innovative solutions to meet business objectives.<br>• Optimize database objects and ensure efficient data handling and retrieval.<br>• Apply Agile methodologies to project management and software development tasks.<br>• Create and maintain comprehensive documentation for business requirements and application designs.<br>• Work independently and as part of a team to deliver high-quality results.<br>• Support scheduled updates and releases with a focus on system stability and performance.
We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations.<br><br>Responsibilities:<br>• Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems.<br>• Develop and implement fraud detection models using advanced analytics tools and techniques.<br>• Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions.<br>• Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively.<br>• Generate comprehensive reports and dashboards to present findings and support decision-making.<br>• Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols.<br>• Optimize data workflows and processes to enhance efficiency and accuracy.<br>• Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis.<br>• Provide recommendations to improve system integrity and prevent future fraudulent activities.
<p>We have partnered with a financial service company on their search for an Investment Analyst with proven experience extracting and manipulating financial data. This role will consist of analyzing financial data, evaluating investment opportunities, and providing revenue generating insights to support investment decision-making. In addition to conducting comprehensive financial analysis of companies, industries, and markets you will also, perform extensive research, assist with financial modeling, complete risk assessments to help maximize investment returns, and collaborate with portfolio managers, research teams, and other stakeholders to contribute to investment strategies.</p><p><br></p><p>Major Responsibilities</p><p>· Provide financial analysis, forecasting and reporting </p><p>· Develop strategic initiatives</p><p>· Budgeting & Forecasting</p><p>· Variance Analysis</p><p>· Generate periodic asset allocation reports</p><p>· Maintain knowledge of regulations and policies</p><p>· Integrate financial data</p><p>· Prepare financial reports with key metrics</p><p>· Establish financial trends and make recommendations</p><p>· Resolve data discrepancies</p><p>· Ensure compliance with relevant financial regulations</p>
<p>Our client is looking for an experienced Risk Analyst to join their team in the Bordentown, New Jersey area. In this role, you will play a critical part in identifying, assessing, and mitigating risks across various domains within the organization. You will collaborate with senior management to ensure effective governance and regulatory compliance while supporting the organization's strategic goals.</p><p><br></p><p>Salary is 120,000 - 140,000. </p><p><br></p><p>Benefits include health insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the organization's enterprise risk management initiatives, including credit, market, compliance, and operational risk programs.</p><p>• Continuously monitor and evaluate risk management activities to ensure alignment with the organization’s mission and strategic objectives.</p><p>• Enhance enterprise risk management processes and systems to improve efficiency in risk assessments.</p><p>• Lead discussions within the Enterprise Risk Management Committee and provide solutions to address risk-related challenges.</p><p>• Identify and verify risk areas within the organization, ensuring comprehensive risk assessments are conducted.</p><p>• Develop risk assessments for new products or significant modifications to existing offerings.</p><p>• Serve as a subject matter expert to guide departmental leaders in implementing effective governance and risk management strategies.</p><p>• Analyze and report on key risks and their interdependencies, helping senior management maintain a focus on robust risk management.</p><p>• Ensure compliance with regulatory requirements and industry standards related to risk management.</p>
We are looking for a skilled Digital Marketing Analyst to join our team in Conshohocken, Pennsylvania. This Contract to permanent position is ideal for someone with a strong technical background in digital analytics and a passion for optimizing data tracking and reporting processes. You will play a pivotal role in ensuring accurate and efficient analytics implementation across a variety of websites, collaborating closely with cross-functional teams to meet business objectives.<br><br>Responsibilities:<br>• Oversee the implementation and management of website tagging using Google Tag Manager, ensuring accurate tracking of pageviews, events, and conversions.<br>• Develop and maintain custom tags, variables, and JavaScript configurations to support advanced tracking requirements.<br>• Configure and manage Google Analytics 4 properties, including custom definitions, channel groupings, and audience segmentation.<br>• Implement tracking solutions for embedded video players, form submissions, and other interactive website elements.<br>• Perform regular quality assurance audits to validate tagging accuracy and resolve any discrepancies.<br>• Create and maintain comprehensive documentation of website interactions, tag setups, and audit logs for consistency and future reference.<br>• Ensure compliance with data privacy regulations by configuring cookie consent platforms such as OneTrust or Google Consent Mode.<br>• Collaborate with development, marketing, and account teams to align tracking strategies with business goals.<br>• Support cross-domain tracking and server-side tagging setups for enhanced data collection.<br>• Assist in integrating tags with advertising platforms like Google Ads to optimize campaign performance.
<p>Successful client located in the Wilmington, Delaware area seeks a Financial Analyst with manufacturing industry expertise. As the Financial Analyst, you will communicate financial insights and recommendations to stakeholders, develop financial models to predict the impact of rebate programs and profitability, prepare quarterly rebate accruals, track and monitor rebates status, conduct scenarios analysis and sensitivity testing, audit rebate pricing, identify opportunities to streamline rebate processes and improve, and ensure rebate programs comply with corporate policies and regulatory standards. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage various rebate transactions to ensure accuracy and timeliness.</p><p>• Conduct detailed financial analyses to support pricing strategies and rebate offers.</p><p>• Prepare data-driven reports to assist in decision-making and sales optimization.</p><p>• Analyze financial variances and provide actionable insights to improve profitability.</p><p>• Utilize financial modeling techniques to forecast and evaluate business performance.</p><p>• Collaborate with cross-functional teams to align rebate strategies with company objectives.</p><p>• Apply data mining techniques to extract meaningful insights from complex datasets.</p><p>• Monitor rebate programs to ensure compliance with company policies and industry standards.</p><p>• Identify opportunities for process improvements in rebate and incentive management.</p><p>• Support US operations by contributing to customer journey enhancements and competitive positioning.</p>
<p>We are looking for an experienced Supply Chain Analyst to assist with optimizing financial recovery. In this long-term contract role, you will play a key part in analyzing data to identify opportunities for refunds on imported goods. This position requires collaboration across various departments and external partners.</p><p><br></p><p>Responsibilities:</p><p>• Analyze import and export data to pinpoint potential drawback opportunities and verify accurate calculations.</p><p>• Maintain thorough documentation and audit trails to support claims and ensure regulatory compliance.</p><p>• Collaborate with internal teams such as logistics, finance, and trade compliance, as well as external partners like customs brokers and freight forwarders.</p><p>• Stay up-to-date with regulatory changes, including the Trade Facilitation and Trade Enforcement Act, and adjust processes accordingly.</p><p>• Address inquiries, audits, and requests for additional information from regulatory bodies.</p><p>• Reconcile entries and monitor refunds to ensure timely receipt of funds.</p><p>• Develop and refine internal workflows to increase efficiency and maximize recovery of funds.</p>
<p>Our client is seeking a Financial Data Specialist. The Financial Data Specialist will be responsible for capturing, analyzing, and validating information. This individual will work closely with both internal teams and external market participants, providing high-quality data support and resolving complex inquiries. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, data-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Build and maintain strong relationships with internal stakeholders and external market participants, including exchanges, financial institutions, and legal entities</p><p> • Serve as a subject-matter expert (SME) </p><p> • Collaborate cross-functionally to identify dependencies impacting data quality and ensure accurate data delivery across platforms</p><p> • Respond to client inquiries in a timely and professional manner, delivering high-quality support</p><p> • Escalate and communicate data issues or client feedback to appropriate teams to drive improvements</p><p> • Identify opportunities to enhance processes, workflows, and data accuracy</p>
<p>Our client is looking for a detail-oriented Financial Sales Analyst to join their team in the Lansdale, Pennsylvania area. This role focuses on delivering insightful financial analysis and reporting to support strategic sales initiatives in a dynamic, commodity-driven market. The ideal candidate will excel at leveraging data to enhance decision-making, optimize pricing strategies, and improve overall financial performance.</p><p><br></p><p>Responsibilities:</p><p>• Analyze weekly sales profit and loss statements to identify key variances and determine underlying causes.</p><p>• Lead budgeting and quarterly forecasting efforts, collaborating with stakeholders to ensure alignment with strategic goals.</p><p>• Partner with the Retail Sales VP and cross-functional teams on critical business initiatives.</p><p>• Provide support for pricing strategies, including broker commission reporting and margin analysis.</p><p>• Monitor commodity market trends, particularly in pork, to evaluate potential impacts on sales.</p><p>• Derive actionable insights from internal and external data to inform trade and promotional planning.</p><p>• Manage promotional accruals and maintain accurate customer and product hierarchies.</p><p>• Utilize advanced business intelligence tools to create dashboards and enhance reporting processes.</p><p>• Conduct data mining and analysis to uncover opportunities for improving financial performance.</p>
We are looking for an experienced Data Engineer to join our team in Newtown Square, Pennsylvania. In this long-term contract position, you will play a pivotal role in designing and implementing robust data solutions to support organizational goals. This is an exciting opportunity to lead the development of modern data architectures and collaborate with diverse teams to drive impactful results.<br><br>Responsibilities:<br>• Lead the implementation of an enterprise Snowflake data lake, ensuring timely delivery and optimal performance.<br>• Oversee the integration of multiple data sources, including Oracle Financials, PostgreSQL, and Salesforce, into a unified data platform.<br>• Collaborate with finance teams to facilitate a transition to a 12-month accounting calendar and support accelerated financial close processes.<br>• Develop and maintain multi-source analytics dashboards to enhance operational insights and decision-making.<br>• Manage day-to-day operations of the Snowflake platform, focusing on performance tuning and cost optimization.<br>• Ensure data quality and reliability, providing business users with a trustworthy platform.<br>• Document architectural designs, data workflows, and operational procedures to support sustainable data management.<br>• Coordinate with external vendors to meet project deadlines and ensure successful implementations.