<p>Our growing client is looking to staff an Inventory Coordinator who can thrive in a fast-paced environment. This Inventory Coordinator will secure accurate inventory levels and implement procedures for ensuring that adequate inventory levels are present, assist with inventory management, review general ledger activities, create controls, policies and procedures to effectively maintain the company’s profitability, and monitor inventory aging as needed. The ideal Inventory Coordinator should have expertise gathering and providing documentation, strong customer service skills, previous experience providing warehouse support and assistance with billing compliance.</p><p> </p><p>Primary Duties</p><p>· Ensures that inventory counts are completed regularly and in a timely manner</p><p>· Provide management with inflow and outflow reports</p><p>· Identify and optimize common inventory items</p><p>· Prepare inventory reports</p><p>· Assist with invoicing and billing</p><p>· Audit the facility’s entire inventory on a regular basis</p><p>· Provide recommendations to management, as well as to sales leaders</p><p>· Reconcile credit memos to AP</p><p>· Initiate policy changes regarding inventory in the company</p><p>· Coordinate scheduling for crew members</p><p>· Maintain adequate storage for warehouse and on-site inventory</p><p>· Track inbound/outbound freight cost</p>
<p>We are looking for a detail-oriented <strong>Inventory Coordinator</strong> to join an onsite team in Wilmington, Delaware in a busy industrial environment. This contract opportunity has the potential to become permanent and is ideal for someone who is comfortable working with inventory systems, verifying product accuracy, and supporting daily warehouse control processes. The role focuses on maintaining accurate records, resolving shipment and stock discrepancies, and partnering with customers and internal teams to keep inventory operations running smoothly.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate recurring cycle counts and confirm the accuracy of customer-provided materials against inventory records.</p><p>• Prepare and manage overage, shortage, and damage documentation, then communicate findings clearly to customers and internal stakeholders.</p><p>• Enter and process inventory corrections when stock counts, receipts, or shipment records require adjustment.</p><p>• Compare physical product quantities with logs, orders, and receiving paperwork to identify and resolve inconsistencies.</p><p>• Support customer inventory reviews and audits by gathering documentation and validating stock information.</p><p>• Provide routine updates to customers regarding inventory status, availability, and discrepancies.</p><p>• Track daily receiving activity, submit inventory control paperwork, and follow up on damaged or mismatched shipments.</p><p>• Help oversee inventory hold and release activity, including the proper application of status codes and related documentation.</p><p>• Maintain organized, clean, and safe work areas while contributing to team productivity and quality expectations.</p><p>• Assist leadership with procedural improvements, special projects, and end-of-shift task completion as needed.</p>
<p>We are looking for a Financial Analyst to join a biomedical organization in the Horsham Area, Pennsylvania. In this role, you will provide financial insight that helps leaders evaluate performance, plan effectively, and make informed business decisions. The position supports core finance activities across planning, reporting, and controls while working closely with teams throughout the business.</p><p><br></p><p>Responsibilities:</p><p>• Lead budget preparation, rolling forecasts, and broader financial planning activities to support business objectives.</p><p>• Produce recurring financial reports for monthly, quarterly, and annual review cycles, ensuring information is accurate and delivered on time.</p><p>• Evaluate results against budgets and forecasts, explain key variances, and present practical recommendations to management.</p><p>• Create detailed reporting for cost centers and projects across departments such as research, medical affairs, and commercial operations.</p><p>• Prepare operational metrics reporting covering areas such as revenue trends, production performance, backlog, inventory levels, and workforce data.</p><p>• Assist with internal and external audit requests by organizing documentation, supporting analysis, and responding to finance-related inquiries.</p><p>• Oversee controlling activities related to cost tracking, planning, and budget management to strengthen financial visibility.</p><p>• Maintain financial systems and core data records to support dependable reporting and strong data quality.</p><p>• Extract and analyze information from internal platforms for both standard reporting needs and special financial analysis requests.</p><p>• Contribute to process improvements, reporting enhancements, system updates, and compliance with internal control expectations.</p>
<p>Wilmington Delaware client is looking to hire a Financial Analyst with proven experience utilizing business intelligence and data visualization tools. This role will consist of financial planning, performing ratio analysis, forecasting to support budgeting and planning processes, developing analytical methods, monitoring actual performance against budgeted figures and provide variance analysis, staying up to date on industry trends, economic conditions, and market developments that may impact the organization’s financial performance. The ideal Financial Analyst for this role must have strong analytical skills and proficiency in financial modeling and data analysis tools.</p><p><br></p><p>Major Responsibilities</p><p>· Provide financial analysis, forecasting and reporting </p><p>· Develop strategic initiatives</p><p>· Budgeting & Forecasting</p><p>· Maintain knowledge of regulations and policies</p><p>· Establish possible operational cost savings</p><p>· Prepare financial reports with key metrics</p><p>· Coordinate the annual budgeting process</p><p>· Establish financial trends and make recommendations</p><p>· Ensure compliance with relevant financial regulations</p>
We are looking for a Financial Analyst to join a growing organization in Philadelphia, Pennsylvania and help turn financial and operational data into clear business insights. This role will support planning, performance analysis, and reporting while working closely with finance and operational leaders across the business. The ideal candidate brings strong modeling and analytics capabilities, enjoys solving complex business problems, and is motivated by improving decision-making through accurate, actionable reporting.<br><br>Responsibilities:<br>• Build and refine financial models that support planning activities, revenue evaluation, cost analysis, and margin performance.<br>• Examine operational and financial information to uncover meaningful trends, highlight business risks, and identify opportunities for stronger results.<br>• Design and maintain automated reporting tools and dashboards that give leaders timely visibility into performance metrics.<br>• Collaborate with partners across finance and other departments to strengthen data quality and improve the efficiency of reporting workflows.<br>• Assist with month-end analysis by preparing reporting packages, investigating variances, and contributing to special financial assignments.<br>• Work with high-volume data sets to spot inefficiencies and support decisions grounded in quantitative analysis.<br>• Propose and help implement enhancements that expand reporting capabilities and improve overall business performance.
We are looking for an experienced Financial Analyst to support a long-term contract opportunity in New Jersey. This role is suited for someone who can interpret financial data, evaluate pricing, and turn complex information into clear business insights. The ideal candidate brings strong analytical judgment, advanced Excel capability, and a hands-on approach to modeling, reporting, and decision support.<br><br>Responsibilities:<br>• Analyze financial results, trends, and key performance indicators to identify risks, opportunities, and drivers of business performance.<br>• Build and maintain financial models that support planning, forecasting, pricing evaluations, and operational decision-making.<br>• Perform variance reviews by comparing actual results to budget, forecast, and prior periods, then explain significant differences.<br>• Use advanced Excel tools and data analysis techniques to organize information, uncover patterns, and improve reporting accuracy.<br>• Conduct ad hoc analysis for leadership by translating raw data into meaningful recommendations and actionable conclusions.<br>• Partner with internal stakeholders to gather financial inputs, validate assumptions, and support informed business decisions.<br>• Prepare clear summaries, dashboards, and reports that communicate findings to both finance and non-finance audiences.
We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations.<br><br>Responsibilities:<br>• Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems.<br>• Develop and implement fraud detection models using advanced analytics tools and techniques.<br>• Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions.<br>• Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively.<br>• Generate comprehensive reports and dashboards to present findings and support decision-making.<br>• Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols.<br>• Optimize data workflows and processes to enhance efficiency and accuracy.<br>• Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis.<br>• Provide recommendations to improve system integrity and prevent future fraudulent activities.
<p>This Long-term Contract position focuses on interpreting business data, preparing meaningful reports, and sharing actionable insights with internal teams. The role offers the opportunity to work across recurring analysis needs as well as special projects in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Analyze large sets of operational and business data using Excel and other reporting tools to identify trends, exceptions, and opportunities.</p><p>• Gather information from multiple sources, organize findings, and present clear updates to stakeholders and team members.</p><p>• Create and maintain reports, spreadsheets, and dashboards that support ongoing business monitoring and decision-making.</p><p>• Partner with internal teams to respond to ad hoc analysis requests and deliver timely, accurate results.</p><p>• Assist with special projects by compiling data, validating information, and summarizing outcomes in an easy-to-understand format.</p><p>• Support data activities related to enterprise systems, including SAP-based reporting or training-related tasks when needed.</p><p>• Help improve reporting consistency by checking data quality and ensuring information is current and reliable.</p>
<p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented and analytical <strong>Commissions Analyst</strong> to support the accurate calculation, analysis, and reporting of sales commissions. This role plays a key part in ensuring timely and accurate commission payments while partnering with Sales, Finance, and HR to maintain compensation plans and resolve discrepancies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Calculate and process monthly, quarterly, and annual sales commissions in accordance with compensation plans</li><li>Maintain and validate commission data, ensuring accuracy and completeness across systems</li><li>Partner with Sales and Finance teams to interpret commission structures and resolve discrepancies</li><li>Analyze commission results and provide reporting on trends, variances, and performance metrics</li><li>Audit commission calculations to ensure compliance with compensation plans and internal policies</li><li>Manage commission statements and communicate payouts to sales team members</li><li>Assist in the administration and documentation of incentive compensation plans</li><li>Identify process improvements and support automation initiatives within commission workflows</li><li>Support month-end and quarter-end close activities related to commissions and accruals</li></ul><p><br></p>
<p>Robert Half is looking for an Accounting Analyst to join a finance team on a contract-to-permanent basis. This Accounting Analyst position supports core accounting operations by helping maintain accurate financial records, contributing to month-end activities, and assisting with reporting that informs business decisions. The Accounting Analyst role is well suited for someone who brings strong analytical ability, works comfortably with deadlines, and can collaborate effectively across multiple levels of the organization. Play a vital role and click the apply the button today to become an integral part of the team. If you have any questions, please contact Robert Half at 215-568-4580 and mention job reference # 03720-0013491265.</p><p><br></p><p>As an Accounting Analyst your responsibilities will include but aren’t limited to:</p><p>• Lead support for the monthly close cycle and prepare timely financial reports for leadership review.</p><p><br></p><p>• Perform recurring reconciliations across key accounts to help ensure the accuracy and completeness of financial records.</p><p><br></p><p>• Assist with invoice handling and related accounting documentation to support efficient payment processing.</p><p><br></p><p>• Contribute to payroll-related activities, including reporting and coordination of required accounting entries.</p><p><br></p><p>• Review balance sheet support and post journal entries in alignment with established accounting practices.</p><p><br></p><p>• Produce regular accounting summaries and distribute reporting to appropriate stakeholders.</p><p><br></p><p>• Analyze monthly financial results, identify unusual trends or discrepancies, and communicate findings to finance leadership.</p><p><br></p><p>• Support budgeting, forecasting, and broader financial planning and analysis efforts as needed.</p><p><br></p><p>• Help maintain internal controls and consistent procedures that reduce reporting errors and strengthen compliance.</p>
We are looking for a Business Analyst to support and enhance HR technology solutions for an organization based in Merion Station, Pennsylvania. In this role, you will help improve system performance, reporting, and data reliability while working closely with HR teams, business partners, and external vendors. This position is ideal for someone who combines strong analytical skills with hands-on experience in HR systems administration and process improvement.<br><br>Responsibilities:<br>• Oversee daily administration of HR technology platforms, including configuration updates, user security, access permissions, routine maintenance, and issue resolution.<br>• Support HR service delivery tools by managing case workflows, queue structures, reporting needs, and knowledge resources that improve service efficiency.<br>• Coordinate system-related projects such as new implementations, platform enhancements, integrations, and version upgrades in collaboration with internal stakeholders and third-party partners.<br>• Build and maintain reports, dashboards, metrics, and data extracts that provide meaningful insight for operational planning and business decisions.<br>• Perform audits and validation activities to strengthen data accuracy, identify inconsistencies, and drive ongoing process improvements.<br>• Prepare and update documentation covering system settings, business procedures, workflow logic, and user-facing instructions.<br>• Provide training, troubleshooting assistance, and day-to-day guidance to HR team members and other business users to encourage effective system adoption.<br>• Gather business requirements, assess operational challenges, and recommend scalable HR technology solutions aligned with organizational needs.<br>• Monitor connections between HR platforms and related systems such as payroll, benefits, recruiting, learning, and workforce management applications.<br>• Serve as a key resource for HR technology by offering functional expertise and helping ensure compliance with privacy, security, and company policy standards.
<p>We are looking for a detail-oriented Entry Level Analyst. This Long-term Contract position is well suited for someone who enjoys working with large data sets, identifying meaningful trends, and communicating findings clearly to internal teams. The role offers the opportunity to contribute to recurring analysis as well as special projects while building hands-on experience with reporting tools and business systems.</p><p><br></p><p>Responsibilities:</p><p>• Analyze operational and financial data using spreadsheets and reporting tools to identify patterns, variances, and actionable insights.</p><p>• Gather information from multiple sources, organize findings, and share clear updates with team members and stakeholders.</p><p>• Prepare and maintain Excel-based reports, trackers, and summaries that support day-to-day business decisions.</p><p>• Assist with ad hoc analytical assignments and special projects based on changing business needs.</p><p>• Support data validation efforts to improve reporting accuracy and consistency across the team.</p><p>• Contribute to dashboarding and visualization tasks, including Power BI reporting when applicable.</p><p>• Work with SAP data and related business systems to extract information and support analysis activities.</p><p>• Participate in system-related reporting support and training activities connected to business process updates as needed.</p>
<p>This Financial Systems Analyst role offers promotional/growth opportunities, strong work/life balance, and opportunity to work within a stable company! The Financial Systems Analyst will support and enhance financial systems/process/reporting. This role will serve as a key liaison between the finance and technology teams, helping to ensure financial systems operate efficiently, accurately, and in compliance with company policies and applicable accounting standards. Responsibilities for this role will include: developing finance technology transformation initiatives, overseeing system upgrades, managing workflows, proving documentation to internal stakeholders, designing/implementing/testing internal controls, analyzing financial systems data, and assisting with troubleshooting system-related issues. The ideal Financial Systems Analyst for this role must have strong accounting/technical skills and a solid understanding of financial processes, financial software, and GAAP.</p><p><br></p><p>Major Responsibilities</p><p>· Support the administration, maintenance, and optimization of financial systems and related processes</p><p>· Partner with Accounting, Finance, IT, and other stakeholders to identify system and process improvements</p><p>· Analyze financial system data, workflows, and integrations to ensure accuracy and efficiency</p><p>· Support system implementations, upgrades, testing, and enhancements</p><p>· Assist with requirements gathering, user acceptance testing, issue resolution, and documentation</p><p>· Troubleshoot system-related issues and coordinate with internal and external resources as needed</p><p>· Develop and maintain system documentation, process flows, and user procedures</p><p>· Support financial reporting and data integrity across systems</p><p>· Help ensure financial systems and processes comply with U.S. GAAP, SOX controls, and internal policies</p><p>· Assist with internal and external audit requests related to financial systems and controls</p><p>· Identify opportunities to automate processes and improve the efficiency and accuracy of financial operations</p>
We are looking for an Industrial FP&A Analyst to support financial planning and operational performance for manufacturing activities in Easton, Pennsylvania. This role partners closely with plant leadership and cross-functional teams to turn production and cost data into practical insights that improve efficiency, margin, and decision-making. The ideal candidate brings strong experience in manufacturing finance, communicates effectively with both operations and finance stakeholders, and is comfortable working in a fast-paced production environment.<br><br>Responsibilities:<br>• Partner with plant leaders, supervisors, and operational support teams to evaluate manufacturing performance and highlight opportunities to improve financial results.<br>• Deliver weekly and monthly analysis of production-related spending, including materials, labor, utilities, and other plant cost drivers, with clear explanations of key variances and trends.<br>• Monitor yield and equipment efficiency across multiple production lines, comparing results over time and translating performance gaps into measurable financial impact.<br>• Prepare recurring reviews for plant management that summarize operational and financial performance, major drivers, and recommended follow-up actions.<br>• Lead the monthly close process for plant cost centers across both manufacturing sites, ensuring expenses are recorded accurately and aligned to the appropriate categories.<br>• Review actual spending against budget by cost center and expense type, investigate unusual movements, and resolve allocation or posting issues as needed.<br>• Track cost-per-ton metrics by product grouping and assess changes that affect profitability and plant efficiency.<br>• Build and maintain reporting tools, dashboards, and presentations that connect operational metrics with financial outcomes for leadership decision-making.
<p><strong>Risk and Compliance Analyst </strong></p><p> </p><p>A client of is looking for a Risk and Compliance Analyst for a contract role. The Risk & Compliance Analyst supports the organization’s compliance program by managing policy governance, regulatory compliance processes, and risk mitigation initiatives. This role plays a key part in maintaining ethical standards, administering disclosure programs, supporting data privacy efforts, and driving compliance training and communication strategies across the organization. </p><p><br></p><p><strong>Responsibilities of Risk and Compliance Analyst </strong></p><ul><li>Manage the Code of Conduct lifecycle including updates, publishing, training coordination, and communication efforts</li><li>Maintain and oversee corporate policy inventory, partnering with stakeholders to draft, review, and update policies</li><li>Administer compliance disclosure processes including conflict of interest and gifts & entertainment reporting, ensuring proper documentation and escalation when needed</li><li>Develop and deliver compliance training programs and awareness materials for domestic and international audiences</li><li>Support data privacy initiatives in partnership with internal stakeholders, including regulatory compliance efforts related to applicable U.S. privacy laws</li><li>Perform compliance data analysis to identify trends, support investigations, and generate insights for leadership</li><li>Assist with risk assessments, third-party due diligence reviews, and compliance-related audits</li><li>Collaborate cross-functionally with Legal, HR, IT, and business teams on policy implementation and process improvements</li><li>Support employee engagement initiatives that reinforce a culture of ethics, integrity, and accountability</li><li>Provide support on special projects and additional compliance initiatives as assigned</li></ul><p><br></p>
<p>We are looking for a Collections Specialist to support accounts receivable efforts for an organization based in Bridgewater, New Jersey. This Long-term Contract opportunity is well suited for someone who can manage commercial and consumer collections with professionalism, persistence, and strong attention to detail. The role focuses on maintaining healthy cash flow, resolving outstanding balances, and working closely with customers to secure timely payment while providing consistent billing support.</p><p><br></p><p>Responsibilities:</p><p>• Contact commercial and consumer customers regarding overdue balances and guide them through appropriate payment solutions.</p><p>• Review aging reports and prioritize follow-up activities to reduce past-due accounts and improve collection results.</p><p>• Investigate billing questions, reconcile account discrepancies, and coordinate with internal partners to support accurate account resolution.</p><p>• Maintain clear documentation of collection activity, customer communication, and payment commitments in company systems.</p><p>• Monitor account status regularly and escalate higher-risk balances when additional action is needed.</p><p>• Support billing and credit-related collection processes to help ensure prompt and accurate receivable management.</p><p>• Use collection platforms and related tools, including QuickBooks Desktop and JobFiles, to track account details and update records.</p><p>• Contribute during remote coverage periods of approximately two to three weeks each month while sustaining consistent follow-up with customers.</p>
<p>We are looking for a detail-oriented <strong>Collections Specialist</strong> to support account resolution activities for a respected financial institution in Aston, Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who brings strong experience in consumer and commercial collections, communicates with professionalism, and can balance member service with effective recovery efforts. The role follows a hybrid schedule with regular onsite collaboration and occasional remote work, including every other Saturday.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage a portfolio of past-due accounts and take timely action to secure payment arrangements and reduce delinquency.</p><p>• Contact customers through appropriate communication channels to discuss outstanding balances, explain account status, and negotiate repayment solutions.</p><p>• Review account histories, payment activity, and related documentation to determine the most effective next steps for collection efforts.</p><p>• Maintain accurate records of conversations, commitments, and follow-up actions within internal systems and files.</p><p>• Work closely with internal teams to address billing issues, resolve discrepancies, and support efficient account resolution.</p><p>• Monitor collection timelines and prioritize daily tasks to meet service expectations and recovery goals.</p><p>• Handle sensitive financial discussions with professionalism while adhering to company policies and regulatory guidelines.</p><p>• Participate in scheduled hybrid operations, including onsite work during the week and remote coverage every other Saturday.</p>
<p>We are looking for a Credit & Collections Specialist to join a collaborative accounting team in Pennsylvania! This contract opportunity with permanent potential is ideal for someone who can balance customer communication, account analysis, and timely follow-up to support healthy cash flow. The position works closely with sales, customer service, and accounting to maintain accurate account records, address payment issues, and provide dependable support across receivables-related activities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a portfolio of customer accounts and carry out collection efforts to encourage prompt payment and reduce aging balances.</p><p>• Review outstanding invoices regularly, contact customers regarding overdue amounts, and document all outreach, responses, and payment activity.</p><p>• Investigate billing or payment discrepancies by coordinating with customers and internal departments to resolve account issues efficiently.</p><p>• Evaluate new customer credit requests, help determine suitable credit parameters, and maintain complete and accurate account information in the company system.</p><p>• Partner with sales representatives and customer service staff to support positive client relationships while addressing collection matters professionally.</p><p>• Assist with payment application review, invoice-related processing, and account maintenance for assigned customers, including national accounts.</p><p>• Prepare supporting materials for accounts that may require escalation to external collection resources when internal efforts are unsuccessful.</p><p>• Provide backup assistance for accounts receivable tasks such as cash posting, wire processing, lockbox activity, customer statements, invoice copies, and related administrative support.</p><p>• Contribute to departmental process documentation and take on additional accounting or receivables projects as business needs arise.</p>
Our client is seeking an experienced B2B Collections Specialist to join their accounting team. This role will be responsible for managing business-to-business collections, maintaining accurate accounts receivable records, and working directly with customers to resolve outstanding balances. <br> Responsibilities: Manage a portfolio of B2B customer accounts and monitor outstanding receivables. Conduct proactive collection activities via phone, email, and other communication channels. Follow up on past-due invoices and work directly with customers to obtain payment. Research and resolve account discrepancies, short pays, credits, and other payment issues. Maintain accurate customer account records and detailed collection notes. Apply and reconcile customer payments as needed. Partner with Sales, Customer Service, and Accounting to resolve billing and account issues. Review aging reports and prioritize collection efforts based on account status and payment history. Escalate seriously delinquent accounts when appropriate. Assist with month-end accounts receivable and reporting activities. Provide excellent customer service while maintaining a firm, detail oriented approach to collections.
<p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p><br></p>
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and Windows-related issues reported by end users.<br>• Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly.<br>• Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed.<br>• Support user administration tasks within Active Directory, including account updates and access-related assistance.<br>• Assist team members with Windows 10 functionality, system settings, and common workstation problems.<br>• Communicate with users throughout the support process to set expectations and confirm issue resolution.<br>• Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day system issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely, effective solutions.<br><br>Responsibilities:<br>• Respond to incoming service desk requests and document all interactions, updates, and resolutions within the ticketing system.<br>• Troubleshoot hardware, software, and operating system issues in Microsoft Windows environments, including Windows 10 support.<br>• Assist users with password resets, account access, and permission-related requests through Active Directory.<br>• Diagnose basic technical problems, identify root causes, and escalate more complex issues when needed.<br>• Provide clear guidance to end users on resolving common technical issues and using supported systems effectively.<br>• Track open incidents to ensure timely follow-up, accurate status updates, and successful issue closure.
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Contract to permanent position is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely and effective help.<br><br>Responsibilities:<br>• Provide first-line technical assistance for hardware, software, and access-related issues submitted by end users.<br>• Diagnose and resolve problems in Microsoft Windows 10 environments, escalating more complex incidents when needed.<br>• Manage service desk tickets by documenting issues clearly, tracking progress, and following through to completion.<br>• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.<br>• Troubleshoot common workstation and system issues using a structured, customer-focused support approach.<br>• Communicate with users in a thorough manner to explain solutions, gather needed details, and set clear expectations.<br>• Maintain accurate support records to help improve issue resolution and service quality over time.
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized and moving toward resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring a smooth support experience across the service desk.<br><br>Responsibilities:<br>• Provide first-line technical assistance for hardware, software, and user access issues submitted through the service desk.<br>• Diagnose and resolve problems related to Microsoft Windows and Windows 10 systems in a timely and thorough manner.<br>• Manage incoming support tickets, document troubleshooting steps, and maintain accurate updates through closure.<br>• Support user account administration tasks within Active Directory, including access-related requests and routine maintenance.<br>• Escalate more complex incidents when needed while coordinating with other technical teams to ensure effective resolution.<br>• Guide employees through basic troubleshooting steps and communicate solutions clearly to users with varying technical backgrounds.
We are looking for an IT Business Analyst to support cross-functional initiatives in Fort Washington, Pennsylvania. This Long-term Contract opportunity is ideal for someone who can connect business needs with technology solutions, improve processes, and help teams deliver well-documented system enhancements. The role will work closely with stakeholders across sales, marketing, and operations to translate requirements into actionable plans that support CRM, ERP, and cloud-based environments.<br><br>Responsibilities:<br>• Partner with business and technical teams to gather, analyze, and refine requirements for system improvements and new capabilities.<br>• Create clear business documentation, process maps, and functional specifications that guide design, configuration, and delivery efforts.<br>• Serve as a key point of coordination between stakeholders, developers, and project teams to keep priorities aligned and decisions well communicated.<br>• Evaluate current workflows and recommend process enhancements that improve efficiency, usability, and business outcomes.<br>• Support CRM, ERP, and integration-related initiatives by translating operational needs into structured solution requirements.<br>• Use SQL and reporting tools to analyze data, validate outcomes, and help build dashboards that support informed decision-making.<br>• Contribute to Agile delivery activities such as backlog refinement, user story development, testing support, and release readiness.<br>• Assist with change management activities by preparing documentation, coordinating updates, and helping users adopt new processes or system features.