Add your latest resume to match with open positions.

3 results for Customer Service Remote in Torrance, CA

Credit Analyst

Irvine, CA
remote
Temporary / Contract
36.10 - 41.80 USD / Hourly
We are looking for a detail-oriented Credit Analyst to support commercial credit and collections activities for a company in south Orange County. This contract to permanent role focuses on evaluating customer accounts, managing credit exposure, and helping maintain healthy cash flow. The ideal candidate will bring strong analytical judgment, sound knowledge of commercial credit practices, and the ability to communicate effectively with both internal teams and external customers. Responsibilities:• Review credit applications and supporting financial information to assess customer risk and recommend appropriate credit decisions.• Monitor outstanding receivables, follow up on past-due balances, and work with customers to resolve payment issues in a timely manner.• Evaluate commercial account activity to identify potential exposure and support ongoing credit limit management.• Partner with sales, customer service, and finance teams to address account concerns while balancing business growth with risk control.• Maintain accurate account records, payment status updates, and documentation related to credit reviews and collection efforts.• Investigate billing or payment discrepancies and help coordinate solutions that support timely account resolution.• Prepare credit and collections reporting to highlight trends, aging performance, and areas requiring attention.• Contribute to process-related activities tied to commercial credit and collections operations as needed
2026-06-05T19:08:47Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-06-05T17:08:46Z

Scrum Master

La Mirada, CA
remote
Temporary / Contract
57.00 - 66.00 USD / Hourly
We are looking for a Scrum Master to support cross-functional initiatives and guide agile delivery for a customer-focused organization in La Mirada, California. This Contract position will partner with internal stakeholders, project leaders, and external partners to keep programs organized, transparent, and aligned with business goals. The ideal candidate brings strong facilitation skills, practical experience managing multiple workstreams, and the ability to build productive relationships across teams. Responsibilities: • Lead Scrum ceremonies and planning sessions to help teams stay aligned on priorities, timelines, and deliverables. • Partner with business leaders and project stakeholders to define initiative scope, staffing needs, schedules, and expected outcomes. • Oversee program activity across multiple projects, ensuring work progresses in line with budget, quality expectations, and established operating practices. • Coordinate with cross-functional teams and external vendors to clarify requirements, remove blockers, and support successful execution. • Track program performance, identify risks and dependencies early, and communicate updates clearly to managers and key stakeholders. • Support decision-making by facilitating meetings, documenting action items, and driving follow-through on agreed next steps. • Monitor project financials and resource usage to help ensure initiatives deliver value against business objectives. • Collaborate with other project and program leads to surface opportunities for improvement across departmental initiatives. • Contribute to additional operational or customer-related projects as business needs evolve.
2026-05-29T00:53:43Z