<p>We are looking for an experienced and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This position involves managing a high volume of order processing and requires close collaboration with sales and customer service teams. This role offers the opportunity to work remotely while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Process a large volume of orders received from sales and customer service teams with accuracy and efficiency.</p><p>• Enter contractual details into Salesforce and maintain organized electronic documentation.</p><p>• Modify customer licenses for new accounts and manage renewals for existing accounts.</p><p>• Notify customers about their registration links and provide guidance on the registration process.</p><p>• Collaborate closely with the sales and customer service teams to address any changes or updates related to orders.</p><p>• Utilize Microsoft Excel to ensure proper data management and reporting.</p><p>• Fulfill orders in compliance with company protocols and procedures.</p><p>• Maintain consistent communication with stakeholders to ensure seamless operations.</p>
<p>Our client in the South Side of Pittsburgh, PA is hiring for English and Bilingual Customer Service Representative for a contract to hire job opportunity. There will be an OHIO class in Canfield on Tuesday, 5/19/26 and a Pittsburgh Class on Wednesday, 5/20/26. Please note you must be onsite to pick up equipment and training for the first day. The Pittsburgh location has free parking provided and they are also bus accessible! The Ohio location will be a meet up spot at a hotel in Canfield, OH. </p><p><br></p><p>After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8:15AM - 4:45PM (Monday - Friday) ideally the first 24-30 business days. Permanent schedule would be sometime between 9:00AM - 5:30PM (Monday - Friday). </p><p>o English speaking day shift: $16</p><p>o Bilingual speaking day shift: $18</p><p><br></p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p><br></p>
We are looking for a detail-oriented Sales Support team member to join a long-term contract opportunity based in Arden, North Carolina. This position focuses on coordinating order activities, resolving day-to-day issues, and helping maintain strong communication across sales and warehouse operations. The ideal candidate is organized, responsive, and comfortable managing urgent requests while keeping shipment and order information accurate and up to date.<br><br>Responsibilities:<br>• Enter and process customer orders accurately, ensuring each request moves efficiently through the fulfillment cycle.<br>• Coordinate closely with warehouse personnel to confirm order status, address delays, and support timely shipment activities.<br>• Investigate service or order-related issues, identify root causes, and drive practical solutions to keep operations on track.<br>• Respond calmly to urgent situations and shifting priorities, taking action to resolve problems as they arise.<br>• Track container and shipment reports, maintaining current information and escalating concerns when needed.<br>• Provide day-to-day administrative and operational support for the broader team as additional needs come up.
<p>We are looking for a remote Student Support Representative to guide prospective students through the admissions journey and help them take the next step toward enrollment. This contract opportunity is ideal for someone who thrives in a fast-paced, service-focused environment and can build trust with candidates through clear communication and consistent follow-up. The person in this role will act as a key point of contact from initial inquiry through program start, helping ensure each student receives accurate information and a smooth onboarding experience.We’re excited to connect with strong talent for this opportunity. While all qualified candidates are encouraged to apply, this role is best aligned with individuals in the Pacific Time Zone (PST) or those who can consistently support PST working hours.</p><p><br></p><p>Responsibilities:</p><p>• Engage with prospective students by phone and other approved outreach methods to explain program options, admissions steps, and next actions in a clear and supportive manner.</p><p>• Coordinate and lead applicant interviews, assess alignment between student goals and available programs, and help identify candidates who are prepared for enrollment.</p><p>• Manage incoming inquiries and proactive outbound follow-up throughout the admissions cycle, ensuring applicants stay on schedule for orientation and program start dates.</p><p>• Process applications and related documentation accurately while maintaining detailed, timely records of all interactions and status updates in the database.</p><p>• Build and maintain a healthy enrollment pipeline through lead generation efforts, community outreach, referral activity, and ongoing communication with interested candidates.</p><p>• Track daily recruitment and admissions activity, prepare updates on progress and outcomes, and participate in strategy discussions with leadership.</p><p>• Partner with financial aid staff, admissions teams, and campus leadership to create a coordinated and positive experience for each prospective student.</p><p>• Maintain compliance with admissions policies and applicable guidelines while delivering attentive, student-centered service in every interaction.</p><p>• Support additional enrollment or student service tasks as needed to meet team goals and operational priorities.</p>
<p>Our client is seeking multiple experienced Call Center Representatives for fully remote positions starting May 4, 2026. If you’re a customer service professional with a proven track record in high-volume contact center environments and remote work settings, we encourage you to apply. Must be fully fluent in English and French. </p><p><br></p><p><strong>Schedule:</strong> 12:30pm–9:00pm EST, 40 hours/week (including one weekend day)</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide prompt and accurate responses to inquiries from customers and affiliates, ensuring a high level of satisfaction.</p><p>• Gain a comprehensive understanding of the company’s home improvement programs and product offerings.</p><p>• Create and manage new work orders, ensuring all customer details are correctly recorded.</p><p>• Schedule and confirm appointments with customers and affiliates as needed.</p><p>• Process customer payments securely and efficiently.</p><p>• Maintain and update customer records accurately within the operating system.</p><p>• Demonstrate attention to detail and courtesy during all interactions, representing the company in a positive manner.</p>