We are looking for a skilled Technical Support Specialist to join our team in Southfield, Michigan. In this role, you will provide exceptional technical assistance and customer service to ensure smooth operations and problem resolution. This position requires strong communication and problem-solving skills as well as a solid understanding of various technical systems.<br><br>Responsibilities:<br>• Deliver prompt and attentive customer service to meet departmental performance goals.<br>• Provide technical assistance on installations, upgrades, and troubleshooting for various systems.<br>• Accurately document customer interactions and resolutions with attention to detail.<br>• Communicate technical issues effectively to customers and collaborate with internal teams.<br>• Utilize tools and resources to manage service desk tickets and resolve issues efficiently.<br>• Offer support for operating systems such as Microsoft Windows, Apple iOS, and Android.<br>• Perform basic troubleshooting and resolve issues related to Active Directory and Microsoft SQL Server.<br>• Ensure compliance with quality assurance standards and methodologies.<br>• Maintain up-to-date knowledge of relevant software and systems.<br>• Respond to telephone support requests in a timely and effective manner.
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer hands-on support for mobile devices such as Android smartphones and iPads.<br>• Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.<br>• Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.<br>• Conduct network troubleshooting to address connectivity issues and ensure reliable operations.<br>• Manage hardware inventory, including tracking and deploying necessary equipment.<br>• Assist field personnel with online troubleshooting and station setup as required.<br>• Collaborate with team members to maintain system functionality and resolve technical challenges.<br>• Ensure compliance with organizational IT protocols and practices.
We are looking for an IT Specialist to join our team in Ann Arbor, Michigan. This is a Contract to permanent opportunity within a non-profit organization dedicated to making a positive impact in the community. The ideal candidate will have a strong foundation in IT support and a desire to grow their expertise in systems administration, cybersecurity, and data operations. This role offers the chance to collaborate with internal teams and external providers while contributing to meaningful projects.<br><br>Responsibilities:<br>• Provide technical support for hardware, software, and connectivity issues, ensuring smooth operations for both onsite and remote users.<br>• Assist users with technical challenges related to online portals, fostering a seamless user experience.<br>• Document system updates and effectively communicate changes to staff.<br>• Manage onboarding and offboarding processes, including account setup, permissions, and hardware configuration.<br>• Support Microsoft 365 and Azure AD administration tasks in collaboration with external IT vendors.<br>• Maintain data integrity and ensure adherence to established protocols for system and file structures.<br>• Implement system enhancements and update internal documentation to reflect changes.<br>• Participate in cybersecurity efforts, including audits and vendor recommendations, to ensure a secure IT environment.<br>• Coordinate with external IT service providers on upgrades, maintenance, and technology needs assessments.<br>• Assist in technology procurement and inventory management to support organizational operations.
We are looking for a skilled Desktop Support Analyst to join our team in Detroit, Michigan. In this role, you will provide essential technical support for software applications, hardware systems, and peripheral devices. This is a long-term contract position that requires a proactive individual adept at troubleshooting, maintaining systems, and ensuring end-user satisfaction.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to software applications, PCs, laptops, and peripheral devices.<br>• Perform regular maintenance and updates on hardware and software systems to ensure optimal performance.<br>• Document detailed steps and solutions for resolving user issues in the call tracking system.<br>• Install and configure hardware and software for end-users as needed.<br>• Manage inventory control and assist in transporting hardware between locations.<br>• Stay informed about current trends and advancements in technology to enhance support services.<br>• Deliver individual or group training sessions on computer hardware and software usage.<br>• Participate in projects aimed at implementing new technologies and improving service delivery.<br>• Escalate unresolved technical issues to higher support levels when necessary.<br>• Handle additional responsibilities and tasks as assigned.
<p><strong>Job Description:</strong> Senior Accountant </p><p><strong>Location: </strong>Metro Detroit<strong> </strong></p><p><strong>Employment Type: </strong>Full-Time Engagement Professional (FTEP) with Robert Half Finance and Accounting</p><p><br></p><p>Are you an accomplished finance/accounting leader seeking long-term, meaningful project work in a dynamic and collaborative environment? Robert Half's Full-Time Engagement Professional (FTEP) program in Metro Detroit is seeking an Accountant to join our team. As a full-time Robert Half employee, you’ll have the stability of full benefits and continuous engagement while tackling challenging finance and accounting projects with top-tier clients.</p><p><br></p><p><br></p><p>The Senior Accountant is a key member of the finance team, responsible for managing complex accounting tasks, preparing financial statements, ensuring compliance with regulatory requirements, and supporting strategic decision-making. This role requires strong technical expertise in accounting practices, attention to detail, and proven experience with general ledger management, month-end close, and financial analysis.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Manage and oversee daily accounting operations, including general ledger, account reconciliations, and journal entries</p><p>Lead month-end and year-end closing processes to ensure accurate and timely financial reporting</p><p>Prepare and analyze financial statements in accordance with GAAP or applicable standards</p><p>Support budgeting and forecasting activities, providing insights to optimize financial performance</p><p>Coordinate audits and liaise with external auditors and other stakeholders</p><p>Ensure compliance with internal controls, policies, and regulatory requirements</p><p>Identify process improvement opportunities and participate in finance-related projects</p><p>Mentor and provide guidance to junior accounting staff</p><p><br></p><p>Bachelor’s degree in accounting, finance, or a related field; CPA or equivalent certification preferred</p><p>5+ years of progressive accounting experience, with at least 2 years in a senior accounting role</p><p>Strong understanding of accounting principles, practices, and standards</p><p>Proficient in relevant financial software and systems (e.g., ERP, Excel)</p><p>Excellent analytical, organizational, and communication skills</p><p>Ability to work independently and collaboratively, managing multiple deadlines</p><p><br></p><p>What We Offer:</p><p>• Competitive salary, full benefits (medical, dental, vision, etc.), and paid time off as a full-time Robert Half employee.</p><p>• Access to challenging, diverse, and rewarding assignments across a range of high-profile clients and industries.</p><p>• Unparalleled opportunities for professional growth and skills development.</p><p>• Support from a collaborative internal team invested in your long-term career success.</p><p><br></p><p>Take the next step in your career with Robert Half! Apply now to join our Full-Time Engagement Professionals (FTEP) group and make a measurable impact on our clients in Metro Detroit.</p><p><br></p><p>Ready to Learn More?</p><p>Contact us today to discuss this exciting opportunity and discover how Robert Half FTEP can accelerate your career.</p>
