2 results for Noc Technician in Toledo, OH

Ann Arbor, MI
onsite
Contract / Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact. Responsibilities: • Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange. • Offer hands-on support for mobile devices such as Android smartphones and iPads. • Deliver exceptional customer service to assist staff in a high-pressure healthcare environment. • Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete. • Conduct network troubleshooting to address connectivity issues and ensure reliable operations. • Manage hardware inventory, including tracking and deploying necessary equipment. • Assist field personnel with online troubleshooting and station setup as required. • Collaborate with team members to maintain system functionality and resolve technical challenges. • Ensure compliance with organizational IT protocols and practices.
2026-02-11T20:04:50Z

Dearborn, MI
onsite
Temporary
28.50 - 33.00 USD / Hourly
We are looking for a Senior Help Desk Analyst to join our team in Dearborn, Michigan. This long-term contract position requires an individual who is both technically skilled and highly personable, as it involves regular interaction with end users and serves as the frontline for IT support. The ideal candidate will bring advanced technical expertise, a positive attitude, and the ability to work independently while upholding company policies. Responsibilities: • Provide comprehensive hardware and software support, ensuring a balanced focus on both areas. • Utilize Smart Deploy imaging systems to manage device setups and configurations. • Support and troubleshoot issues in an environment consisting of 40% Mac and 60% Windows operating systems. • Handle technical concerns for 400–600 end users with efficiency and professionalism. • Resolve service desk tickets promptly, maintaining excellent communication throughout the process. • Collaborate with team members to optimize support workflows and ensure consistent service delivery. • Adhere to company policies and standards while working independently with minimal supervision. • Assist with Active Directory management and related administrative tasks. • Maintain familiarity with Windows 10 to address common system issues. • Provide basic troubleshooting for hardware, software, and network-related problems.
2026-03-09T19:23:46Z