<p>The MES Analyst is responsible for the implementation, support, configuration, optimization, and continuous improvement of the MES System (Solidat). This role acts as a liaison between Manufacturing, Quality, Engineering and IT to ensure accurate data capture, system reliability, and alignment with production and compliance requirements.</p><p><br></p><p>Responsibilities:</p><p>· Support daily operations of the MES, ensuring system availability, accuracy, and performance</p><p>· Configure and maintain MES workflows, routings, and production parameters</p><p>· Partner with Manufacturing, Quality, Engineering and Materials to gather system requirements and translate them into MES solutions</p><p>· Troubleshoot MES issues, perform root cause analysis, and implement corrective actions</p><p>· Support system integrations with ERP, PLCs, and other manufacturing systems</p><p>· Create and maintain MES documentation, including SOPs, work instructions, and system configurations</p><p>· Support data integrity, traceability, and electronic batch records where applicable</p><p>· Develop and deliver MES reports, dashboards, and KPIs to support manufacturing performance</p><p>· Train end users and provide ongoing system support</p>
We are looking for a Systems Engineer to join our team in Dearborn, Michigan in a contract-to-permanent capacity. This role is ideal for a technically strong individual who can take ownership of infrastructure administration, support stable hosting environments, and contribute to ongoing server and platform improvements. The position requires a hands-on approach across virtualization, Windows Server, web services, and cloud-connected environments, along with the initiative to work independently and drive issues through resolution.<br><br>Responsibilities:<br>• Build, deploy, and maintain VMware environments, including the setup of new virtual infrastructure and ongoing performance tuning.<br>• Configure and support Windows Server 2019 systems, ensuring reliable operation, patching, and overall server health.<br>• Administer web hosting services through IIS to keep business-critical websites available, secure, and performing effectively.<br>• Contribute to server-focused work tied to hardware refresh efforts, including configuration activities related to Dell-based infrastructure and storage environments.<br>• Manage Active Directory and Azure Active Directory components to support secure authentication, access control, and directory services.<br>• Troubleshoot network and systems issues across servers, load balancing, and connectivity layers to minimize downtime and restore service quickly.<br>• Configure and maintain security controls such as firewalls and related protections for infrastructure and hosted services.<br>• Create and update technical documentation for system configurations, operational procedures, and support activities.<br>• Partner with teams supporting Citrix and adjacent technologies to help maintain a dependable end-user experience.
<p>The Solution Architect is responsible for designing, configuring, and implementing solutions for customer onboarding, professional services, and custom implementation projects. This hands-on, customer-facing role helps clients achieve value quickly by delivering scalable solutions, providing technical guidance, and ensuring successful deployments.</p><p>Working closely with Sales, Customer Success, Product, Support, and Engineering teams, the Solution Architect translates business requirements into technical solutions, supports customer adoption, and helps improve implementation processes as the organization continues to grow.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Solution Design & Delivery</p><ul><li>Lead technical solution design during onboarding, implementation, and support engagements.</li><li>Translate customer requirements into scalable solutions.</li><li>Configure and implement templates, workflows, automations, and integrations using Salesforce technologies such as Apex, Flows, and Lightning Web Components (LWCs).</li><li>Troubleshoot and resolve implementation and post-production issues.</li><li>Document requirements, technical designs, and completed solutions.</li><li>Contribute to solution standards, reusable assets, and best practices.</li></ul><p><br></p><p>Customer Success & Enablement</p><ul><li>Serve as a trusted advisor to customers, communicating technical concepts clearly to both technical and business audiences.</li><li>Deliver customer training and implementation guidance.</li><li>Participate in solution demonstrations, proof-of-concepts, and project scoping activities.</li><li>Support customers through deployment, adoption, and ongoing optimization.</li></ul><p><br></p><p>Cross-Functional Collaboration</p><ul><li>Partner with Sales, Customer Success, Product, Support, and Engineering to ensure successful customer outcomes.</li><li>Provide customer feedback and enhancement recommendations to help shape product direction.</li><li>Assist with technical feasibility assessments and implementation estimates.</li><li>Support ongoing optimization of customer environments after go-live.</li></ul><p><br></p><p>Process Improvement</p><ul><li>Help improve onboarding and implementation processes to increase consistency and efficiency.</li><li>Contribute to internal documentation, delivery methodologies, and scalable implementation practices.</li></ul>
We are looking for a Mainframe Systems Programmer to support and optimize the AS400 and Mac-Pac environment that serves teams across the organization in Farmington Hills, Michigan. This role focuses on system reliability, application changes, platform enhancements, and daily operational processing while helping ensure stable telecommunications support. The ideal candidate brings strong technical judgment, collaborates well with cross-functional partners, and approaches problem solving with a disciplined, service-oriented mindset.<br><br>Responsibilities:<br>• Configure, maintain, and enhance the AS400 and Mac-Pac platform to support business operations across sales, engineering, manufacturing, distribution, and related functions.<br>• Apply application updates, coordinate operating system improvements, and manage ongoing technical changes to keep the environment secure and dependable.<br>• Monitor daily electronic order processing and resolve system issues quickly to minimize disruption to business activities.<br>• Investigate recurring incidents, identify root causes, and implement effective corrective actions that improve long-term system performance.<br>• Assess current system settings and workflows, then recommend practical improvements that align technical capabilities with operational needs.<br>• Partner with internal departments and external vendors to address support needs, communicate technical issues clearly, and deliver effective solutions.<br>• Contribute to the upkeep of the company telecommunications environment to help maintain reliable connectivity and communication services.<br>• Maintain organized, safe, and efficient work practices while supporting additional programming and system-related assignments as needed.