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10 results for Customer Service Specialist in Thousand Oaks, CA

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-23T00:00:00Z

Customer Service Representative

Encino, CA
onsite
Temporary / Contract
22 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a Contract position based in Encino, CA. This role focuses on delivering responsive service over the phone and through email while accurately documenting information and coordinating follow-up tasks. The ideal candidate is comfortable in a call center environment, manages details carefully, and brings a detail-oriented, service-oriented approach to every customer exchange. Responsibilities:• Handle a high volume of incoming calls, provide timely assistance, and resolve customer questions with accuracy.• Respond to email inquiries, share clear information, and ensure customers receive consistent follow-up on open requests.• Enter customer details, service updates, and order information into internal records with a strong focus on accuracy.• Place outbound calls when needed to confirm information, provide updates, or support appointment scheduling.• Process order entry activities and verify that submitted information is complete and correctly recorded.• Coordinate and schedule appointments based on customer needs, availability, and service requirements.• Use VoIP phone systems and standard office software to manage communications, track activity, and maintain organized documentation.• Support day-to-day call center operations by maintaining service quality, escalating complex issues appropriately, and contributing to an efficient customer experience.
2026-07-07T00:00:00Z

Customer Service Representative

Compton, CA
onsite
Temporary to Hire
22 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a busy construction and contractor services team in Compton, California. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys supporting customers, managing order details, and keeping daily operations running smoothly in a fast-moving environment. The person in this role will serve as a key point of contact for customer inquiries, equipment requests, and order coordination while working closely with internal teams to deliver reliable service. Responsibilities:• Enter customer orders with a high level of accuracy and ensure all request details are properly captured.• Respond to inbound customer inquiries, provide timely updates, and help resolve service or order-related questions.• Work with sales, operations, and other locations to identify available equipment and coordinate fulfillment plans.• Check stock availability and suggest suitable alternatives when requested items are not immediately accessible.• Prepare, review, and update order records and supporting documents to maintain complete and correct information.• Create new customer accounts and partner with the accounts receivable team when account-related follow-up is needed.• Maintain organized customer, order, and activity data across company systems and communication channels.• Develop a strong understanding of equipment offerings so you can guide customers toward appropriate solutions.• Balance multiple priorities while delivering attentive service and supporting a positive customer experience.
2026-07-06T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-23T00:00:00Z

Patient Service Representative

Encino, CA
onsite
Temporary / Contract
22 - 27 USD / Hourly
We are looking for a Patient Service Representative to support front-end revenue cycle and patient access activities for a healthcare organization in Encino, California. This Patient Service Representative focuses on delivering a welcoming patient experience while ensuring registration, scheduling, and payment information is accurate and complete. The Patient Service Representative will coordinate appointment-related needs, assist families with financial and authorization questions, and help maintain the documentation required for timely service and billing. Key Responsibilities:• Review and confirm patient and guarantor demographic and financial details during visits, updating records when changes are identified.• Establish new patient records and manage account setup or continuation in accordance with organizational guidelines.• Communicate expected out-of-pocket costs such as copays, deductibles, and other balances, and collect payments at the time of service.• Maintain precise cash and payment documentation, reconcile funds at the start and close of each shift, and gather insurance or eligibility documents needed for billing.• Monitor assigned follow-up worklists to help ensure patients receive required next steps in care.• Request and obtain outside medical documentation when needed to support patient care or account processing.• Secure prior authorizations for visits, procedures, and ancillary services, and arrange related appointments in a timely manner.• Support urgent scheduling needs by coordinating with providers and helping complete financial clearance for time-sensitive visits.• Explain pre-certification and authorization requirements to patient families and guide them through the necessary steps before services are delivered. Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-07-01T00:00:00Z

Product Operations Specialist

Torrance, CA
onsite
Temporary / Contract
50 - 53 USD / Hourly
Robert Half is partnering with our client, a Fortune 500 automotive manufacturer, to hire a Product Operations Specialist to support a portfolio of customer-facing digital products and experiences in Torrance, CA. Location: Torrance, CA (onsite)Duration: 22-month contractHours: 40 hours/weekPay Rate: $50-53/hour Position Overview:The Product Operations Specialist will support the development, enhancement, and ongoing operations of customer-facing digital products, including websites, mobile applications, customer service tools, and communication platforms. Working closely with product, business, technology, UX, and operations teams, this role will help deliver exceptional customer experiences while supporting product planning, requirements gathering, testing, releases, stakeholder communications, and day-to-day platform operations. The ideal candidate is organized, detail-oriented, and passionate about digital products and cross-functional collaboration. Key Responsibilities:<ul><li>Support the end-to-end delivery of digital product initiatives, enhancements, and production support activities.</li><li>Gather, document, and maintain business requirements, user stories, acceptance criteria, process flows, and product documentation.</li><li>Partner with product managers, business stakeholders, UX designers, developers, and QA teams to support product execution.</li><li>Participate in Agile ceremonies including backlog refinement, sprint planning, demos, retrospectives, and status meetings.</li><li>Assist with User Acceptance Testing (UAT), including test planning, test script creation, defect tracking, and validation activities.</li><li>Monitor platform performance and support operational processes, incident management, releases, and vendor updates.</li><li>Coordinate stakeholder communications, training materials, product launches, and organizational change management activities.</li><li>Analyze product performance metrics and customer feedback to identify opportunities for continuous improvement.</li><li>Support roadmap planning, business case development, and reporting efforts.</li><li>Serve as a subject matter expert on assigned digital products and customer journeys.</li></ul>
2026-06-19T00:00:00Z

Supply Chain Specialist

Torrance, CA
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for a Supply Chain Specialist to support inventory planning, logistics coordination, and supply chain operations for a restaurants and catering organization in Torrance, California. This Long-term Contract position is ideal for someone who is detail oriented and can balance day-to-day execution with project-based process improvement while working across purchasing, distribution, and operational teams. The role will focus on maintaining product flow, analyzing stock levels, and helping manage supply chain initiatives, including support for PeopleSoft-related project activities when needed. Only candidates local to the Los Angeles metropolitan area will be considered for this role. This role is infrequently required to report onsite to the Torrance warehouse. Responsibilities:• Coordinate supply chain activities to help ensure timely movement of goods, accurate inventory levels, and consistent support for business operations.• Review inventory data and demand patterns to identify shortages, excess stock, and opportunities to improve replenishment decisions.• Partner with internal stakeholders and external vendors to resolve delivery issues, maintain supply continuity, and improve service performance.• Track logistics activity across ordering, transportation, and distribution processes to support efficient product availability.• Contribute to supply chain projects by organizing timelines, documenting progress, and assisting with PeopleSoft-related coordination tasks as required.• Prepare reports and operational summaries that highlight inventory trends, service metrics, and areas needing corrective action.• Support process improvements that strengthen planning accuracy, reduce operational disruption, and enhance overall supply chain efficiency.
2026-07-08T00:00:00Z

Enrollment Specialist

Santa Barbara, CA
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for an Enrollment Specialist to support client access to healthcare-related community services in Santa Barbara, California. This Long-term Contract position focuses on enrollment coordination, eligibility monitoring, documentation accuracy, and service quality oversight for individuals receiving homeless services. The person in this role will help maintain compliance with program standards while partnering with staff to improve workflows and support timely reimbursement activities. Responsibilities:• Guide eligible clients through enrollment into programs, completing and processing required forms accurately and on time.• Partner with homeless services teams to monitor ongoing client eligibility, update records, and help prevent interruptions in approved coverage or support.• Examine case management documentation to confirm services are properly recorded, clinically appropriate, and aligned with reimbursement standards.• Coordinate with program and case management staff to track authorization timelines and support timely submission of renewal requests before expiration.• Review claims-related records and supporting documentation in the Health Management Information System to promote accurate billing and complete file maintenance.• Participate in meetings with internal teams and external partners to address service quality, operational needs, and continuous improvement efforts.• Provide additional administrative and program support as needed to assist with successful day-to-day execution of CalAIM initiatives.
2026-07-08T00:00:00Z

Provider Services Supervisor

Los Angeles, CA
onsite
Temporary / Contract
35 - 38 USD / Hourly
Position SummaryThe Provider Services Supervisor will oversee the daily operations of the Provider Services and Agreements Unit while providing leadership, coaching, and performance support to staff. This individual will collaborate with internal departments to improve quality, streamline processes, monitor compliance, coordinate training initiatives, and ensure operational efficiency. The ideal candidate is a strong people leader with experience managing teams in a fast-paced administrative or human services environment.Essential Responsibilities<ul><li>Supervise the day-to-day operations of the Provider Services and Agreements Unit while supporting staff productivity and performance.</li><li>Partner with the Quality Assurance team to review audit findings, identify trends, and implement corrective actions to improve compliance with internal and external standards.</li><li>Develop and implement process improvements that increase operational efficiency and enhance service delivery.</li><li>Collect, analyze, and publish monthly quality assurance and performance metrics.</li><li>Coordinate and facilitate training programs for staff, providers, and families.</li><li>Monitor quality initiatives and recommend workflow improvements to support continuous process enhancement.</li><li>Collaborate with cross-functional departments to improve communication, operational procedures, and service delivery.</li><li>Maintain, update, and distribute program materials, policies, procedures, and communications for internal and external stakeholders.</li><li>Research, document, and respond to payment-related inquiries and findings resulting from monitoring reviews.</li><li>Support departmental goals by ensuring compliance with organizational policies and applicable program regulations.</li></ul>
2026-07-08T00:00:00Z

Provider Services Supervisor

Los Angeles, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
Position OverviewWe are seeking a temporary Claims Supervisor to support daily operations within the Claims Unit during a leave of absence coverage. This role will oversee claims processing activities, supervise staff, and help ensure performance, productivity, and compliance standards are consistently met. The ideal candidate is a hands-on leader with strong claims, billing, and team management experience who can thrive in a fast-paced, deadline-driven environment.Key Responsibilities<ul><li>Supervise the receipt, review, processing, calculation, payment, and reporting of monthly claims submitted by providers.</li><li>Ensure claims are processed accurately and in compliance with contractual requirements, regulations, and internal policies and procedures.</li><li>Lead and support Claims Unit staff by establishing priorities, monitoring workflows, and implementing best practices to improve efficiency and accuracy.</li><li>Develop action plans to meet monthly payment processing and export deadlines.</li><li>Monitor team productivity and performance metrics to ensure service standards are maintained.</li><li>Conduct regular Claims Unit meetings to communicate updates, priorities, and process improvements.</li><li>Identify training needs and coordinate staff development initiatives.</li><li>Assist with employee performance management, including annual performance evaluations and coaching.</li><li>Support and participate in provider workshops and training sessions as needed.</li><li>Collaborate with cross-functional teams to resolve escalated claims issues and improve processes.</li><li>Perform additional duties and special projects as assigned.</li></ul>
2026-07-08T00:00:00Z