<p>We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. This contract position involves supporting property management operations by ensuring excellent communication with tenants, residents, and property owners, as well as maintaining high standards of property care and safety. If you thrive in a fast-paced environment and enjoy a mix of administrative and field-based tasks, this role is an excellent opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with tenants and residents, addressing concerns and issuing notices as needed.</p><p>• Conduct property inspections, including exterior reviews, semi-annual interior checks, and move-out assessments.</p><p>• Create and manage work orders to ensure timely and efficient property maintenance.</p><p>• Handle security deposit reconciliations accurately and in compliance with regulations.</p><p>• Develop project scopes, solicit bids, and coordinate project completion with vendors and maintenance teams.</p><p>• Support leasing activities such as marketing properties, drafting leases, and processing applications.</p><p>• Collaborate with vendors, in-house maintenance technicians, and onsite property managers to address operational needs.</p><p>• Perform additional duties as assigned to ensure smooth property management operations.</p>
<p>We are looking for a skilled and driven Bilingual Spanish/ or French Canadian Customer Service Representative to join our team in Torrance, California. As part of the manufacturing industry, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting our brand. This is a Contract position offering the opportunity to grow with an innovative and customer-focused organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by upholding the company's values and maintaining professionalism in all communications.</p><p>• Build and sustain positive relationships with customers, demonstrating empathy and understanding during interactions.</p><p>• Recommend and promote company products and services to meet customer needs and preferences, contributing to brand growth.</p><p>• Accurately record customer details and inquiry information into company databases.</p><p>• Apply technical knowledge of products to resolve customer issues effectively and provide troubleshooting assistance.</p><p>• Handle customer complaints with patience, ensuring calm and courteous resolutions.</p><p>• Participate in product and skill training sessions, successfully completing assessments to enhance expertise.</p><p>• Share valuable customer feedback and observed trends with management to support continuous improvement.</p><p>• Ensure timely and consistent attendance, including the flexibility to work variable schedules and occasional weekends.</p>
We are looking for a dedicated Customer Service Representative to join our team in Huntington Beach, California. In this role, you will assist with enrollment processes, ensuring accuracy and efficiency while guiding individuals through their onboarding experience. This is a long-term contract position within the healthcare industry, offering the opportunity to make a meaningful impact on customer satisfaction and organizational success.<br><br>Responsibilities:<br>• Respond promptly to inquiries from internal and external customers, addressing concerns related to enrollment.<br>• Resolve enrollment-related issues by conducting research and utilizing call tracking, claims systems, or email communication.<br>• Enter and maintain accurate enrollment data in the company’s eligibility transactional system.<br>• Process applications for enrollment and disenrollment, ensuring compliance with established guidelines.<br>• Verify enrollment statuses with clients and address discrepancies as needed.<br>• Investigate and resolve system rejections related to enrollment processes.<br>• Collaborate with team members to address exceptions and ensure members are properly enrolled.<br>• Perform daily and monthly reconciliation of enrollment files to maintain data accuracy.<br>• Manage member eligibility changes and update records in the enrollment database.<br>• Maintain organized documentation and records, ensuring they are accessible and up-to-date.
<p><strong>IT Support Specialist II – Technical Help Desk</strong></p><p>Join a growing organization as an IT Support Specialist II, delivering exceptional second-level technology support across our enterprise systems. This role offers a dynamic environment where you’ll leverage your troubleshooting skills and knowledge of Windows platforms, Active Directory, and communications infrastructure to improve user experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver advanced technical assistance to employees using computers, mobile devices, and collaboration tools.</li><li>Manage and maintain accurate records in our service ticketing system, ensuring issues are resolved promptly.</li><li>Set up and provide support for desktops, laptops, and peripherals across the organization.</li><li>Troubleshoot and resolve hardware/software issues in partnership with internal tech teams and external vendors.</li><li>Provide hands-on mobile device configuration, support, and troubleshooting.</li><li>Evaluate technology issues and report on recurring problems or user feedback trends.</li><li>Actively expand your understanding of new technologies to support end-users effectively.</li><li>Assist with A/V and conferencing equipment as needed for business meetings.</li><li>Participate in technology inventory tracking and software patching efforts.</li></ul><p><strong>Special Assignments:</strong></p><ul><li>Travel to various office sites, including remote locations, with potential short notice (up to 25% of the time).</li><li>Offer on-site and after-hours support for key business events or urgent needs, including weekend and night shifts on a rotating schedule.</li><li>Assist in equipment transport, setup, and user support for project locations or temporary offices.</li></ul><p><br></p>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>We are looking for a skilled AP Lead to assist our busy client in Cerritos. The ideal candidate will bring expertise in accounting processes, attention to detail, and a proactive approach to managing vendor relationships and financial accuracy.</p><p><br></p><p><strong>JOB SUMMARY:</strong></p><p>Responsible for managing accounts payable process including ensuring all invoices are approved, determining the general ledger codes for each invoice, entering invoices into databases, paying invoices, performing check runs and mailing out or wiring payments to vendors for various entities. Work with other AP Associates to ensure proper coverage for all entities.</p><p><strong> </strong></p><p><strong>MAJOR DUTIES AND RESPONSIBILITIES:</strong></p><p> </p><p>§ Manage the invoice process including data entry, general ledger coding, approval verification and payment.</p><p>Ø Assemble invoices into categories and batches to be processed for payment.</p><p>Ø Verify vendor information for accuracy including addresses and Federal ID numbers.</p><p>Ø Calculate all extensions and totals on invoices, calculating and taking discounts.</p><p>Ø 3-way matching of invoices with purchase order and packing slip copies.</p><p>Ø Determine if taxable or tax-exempt.</p><p>§ Determine GL Codes required for each invoice and record it accordingly.</p><p>§ Review check registers and associated check and invoice back-up to ensure accuracy.</p><p>§ Reconcile monthly credit card statement which includes assembling all back-up documents and reviewing information for accuracy and to identify any fraudulent activity.</p><p>§ Review accounting email folders and distribute to appropriate person(s).</p><p>§ Assist AP Associates to help them resolve any issues that may arise.</p><p>§ Review weekly wires for all entities as needed.</p><p>§ Reconcile vendor statements for accuracy and all invoices are entered into the accounting system.</p><p>§ Assist with check count, check inventory, and check distribution.</p><p>§ Provide good customer service when vendors inquire about payment status.</p><p>§ Contact vendors to clarify any questionable invoice items and prices; contacts purchasing department to request necessary information for any discrepancies between PO and invoice.</p><p>§ File 1099s at the end of the year for 1099-NEC, 1099-MISC, and 1099-INT for 1099 Vendors.</p><p>§ Ability to research discrepancies on invoices and work with vendors to reconcile accounts.</p><p>§ Assist with preparing training materials and presenting to team.</p><p>§ Ensure that the proper approval has been acquired for timely payments for all invoices.</p><p>§ Copy, scan, file, and organize invoices and other accounting department documents.</p><p>§ Other accounting and administrative duties and projects assigned by AP Manager and senior leadership.</p>
<p>A Hospital in Los Angeles is seeking a detail-oriented EOB Review Specialist to join the healthcare billing team. The EOB Review Specialist is responsible for reviewing Explanation of Benefits (EOBs), managing incoming mailings, sorting live checks, requesting authorizations, answering questions relating to EOBs and medical bills, and submitting necessary documentation. The ideal candidate will have strong analytical skills, experience in medical billing, and the ability to communicate effectively with patients and insurance providers.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review EOBs for accuracy, completeness, and compliance with healthcare billing standards.</li><li>Open and process incoming mail, including EOBs and related correspondence.</li><li>Accurately sort and record live checks received from payors.</li><li>Request authorizations from insurance companies or providers as needed for billing purposes.</li><li>Respond to inquiries from patients, providers, and internal staff regarding EOBs, charges, and medical bills.</li><li>Gather and submit required documentation to payors, providers, or internal systems to support claims and billing activities.</li><li>Maintain organized records of EOB reviews, authorizations, and documentation submitted.</li><li>Collaborate with the billing, collections, and medical records teams to resolve discrepancies.</li></ul><p><br></p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Torrance, California. In this contract-to-permanent role, you will play a vital part in managing accounts receivable processes for a company handling substantial annual revenue. This position offers an excellent opportunity to utilize your expertise in accounting systems and resolve invoice disputes effectively.<br><br>Responsibilities:<br>• Manage and monitor accounts receivable processes to ensure timely collections.<br>• Investigate and resolve invoice disputes in collaboration with branch teams.<br>• Reconcile aging reports and address discrepancies promptly.<br>• Utilize accounting software systems to track, report, and analyze financial data.<br>• Maintain accurate records of cash activities and accounts receivable transactions.<br>• Collaborate with internal teams to ensure seamless communication and resolution of financial issues.<br>• Assist in preparing detailed reports and summaries for management review.<br>• Ensure compliance with company policies and financial regulations.<br>• Provide exceptional customer service to resolve payment-related inquiries.
We are looking for a skilled and dedicated Payroll Specialist to join a dynamic team in Santa Monica, California. In this long-term contract position, you will play a key role in ensuring accurate and compliant payroll processing for a growing organization with employees across multiple states. This hybrid role requires working onsite two to three days per week, with remote flexibility for the remaining days.<br><br>Responsibilities:<br>• Process weekly payroll for a workforce of 300–350 employees, primarily non-exempt staff, ensuring accuracy and timeliness.<br>• Maintain compliance with California payroll regulations and support wage requirements for employees in other states.<br>• Collaborate with HR and Finance teams to manage payroll closings, termination checks, and special payroll requests.<br>• Assist with transitioning from a semi-monthly to weekly payroll cycle, ensuring smooth implementation.<br>• Accurately handle onboarding of new employees, separations, and wage adjustments in accordance with company policies.<br>• Prepare digital payroll reports and maintain an entirely paperless documentation system.<br>• Utilize ADP Workforce Now efficiently to consolidate, verify, and manage payroll data.<br>• Respond promptly to employee inquiries regarding payroll issues, providing excellent internal customer service.<br>• Work closely with HR and Finance teams on payroll tax filings, benefits deductions, and audit preparations.
<p>We are looking for a dedicated and proactive Office Services Associate to join our team in Century City, Los Angeles, California. In this contract position, you will be responsible for handling a variety of office services, including reprographics, mail distribution, and supporting additional functions such as hospitality and reception as needed. This role is ideal for someone eager to learn, customer-focused, and comfortable working in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage office services tasks such as copying, scanning, and mail distribution, following established procedures.</p><p>• Provide support in hospitality, reception, and other service areas as required.</p><p>• Maintain accurate logs and ensure all job tickets are completed properly before starting assignments.</p><p>• Troubleshoot and resolve basic equipment issues to ensure smooth operations.</p><p>• Meet deadlines for processing and delivering office services while maintaining high-quality standards.</p><p>• Follow protocols to prioritize tasks and complete them in a timely manner.</p><p>• Communicate effectively with supervisors and clients regarding deadlines or project concerns.</p><p>• Handle sensitive documents and information with the utmost confidentiality.</p><p>• Contribute to a team-oriented environment by collaborating with colleagues and supporting their tasks when necessary.</p><p>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.</p>
We are looking for an experienced Workers’ Compensation Senior Claim Representative to join our team in Los Angeles, California. In this role, you will oversee the management of workers’ compensation lost time claims, ensuring compliance with statutory regulations and delivering exceptional customer service throughout the claims process. This is a Long-term Contract position requiring strong analytical, communication, and organizational skills.<br><br>Responsibilities:<br>• Manage all aspects of workers’ compensation lost time claims from initial setup to resolution, maintaining high standards of customer service.<br>• Conduct thorough investigations to gather facts, obtain statements, and assess compensability of claims.<br>• Administer statutory medical and indemnity benefits promptly and accurately throughout the duration of each claim.<br>• Collaborate with attorneys to oversee hearings and manage litigation processes effectively.<br>• Establish and adjust reserve amounts for medical, indemnity, and related expenses within authority limits.<br>• Coordinate with vendors, nurse case managers, and rehabilitation managers to ensure optimal medical management and return-to-work initiatives.<br>• Prepare detailed reports documenting investigation outcomes, claim settlements, denials, and evaluations.<br>• Ensure compliance with state regulations by accurately filing workers’ compensation forms and electronic data.<br>• Refer claims for subrogation and facilitate recovery opportunities by securing necessary documentation.<br>• Work closely with internal teams, including Technical Assistants and Special Investigators, to exceed customer expectations and deliver superior claims handling.
<p>We are looking for an experienced Workers’ Compensation Senior Claim Representative to join our team in Los Angeles, California. In this role, you will oversee the management of workers’ compensation lost time claims, ensuring compliance with statutory regulations and delivering exceptional customer service throughout the claims process. This is a Long-term Contract position requiring strong analytical, communication, and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of workers’ compensation lost time claims from initial setup to resolution, maintaining high standards of customer service.</p><p>• Conduct thorough investigations to gather facts, obtain statements, and assess compensability of claims.</p><p>• Administer statutory medical and indemnity benefits promptly and accurately throughout the duration of each claim.</p><p>• Collaborate with attorneys to oversee hearings and manage litigation processes effectively.</p><p>• Establish and adjust reserve amounts for medical, indemnity, and related expenses within authority limits.</p><p>• Coordinate with vendors, nurse case managers, and rehabilitation managers to ensure optimal medical management and return-to-work initiatives.</p><p>• Prepare detailed reports documenting investigation outcomes, claim settlements, denials, and evaluations.</p><p>• Ensure compliance with state regulations by accurately filing workers’ compensation forms and electronic data.</p><p>• Refer claims for subrogation and facilitate recovery opportunities by securing necessary documentation.</p><p>• Work closely with internal teams, including Technical Assistants and Special Investigators, to exceed customer expectations and deliver superior claims handling.</p>
We are looking for a Client Services Associate to join our team in Santa Barbara, California. This contract position offers an exciting opportunity to support our clients in the financial services industry by delivering exceptional service and assisting with portfolio-related activities. You will work closely with wealth advisors and investment professionals to ensure each client receives tailored solutions and a seamless experience.<br><br>Responsibilities:<br>• Communicate with clients to understand their needs and provide accurate, timely information.<br>• Support the onboarding process for new clients, ensuring a smooth transition.<br>• Resolve client inquiries and concerns promptly to maintain high satisfaction levels.<br>• Process and verify account transactions, including deposits, withdrawals, and Required Minimum Distributions.<br>• Collaborate with internal teams to address client issues and improve service delivery.<br>• Stay informed about company products and services to provide comprehensive assistance.<br>• Contribute to the development of strategies that enhance the client experience.<br>• Maintain and update client records, ensuring precision in data entry and documentation.<br>• Monitor client accounts and agreements to ensure compliance with policies.
<p>We are offering an exciting opportunity for an Accounting Specialist in the hospitality industry, located in Torrance, California. In this role, you will be tasked with a variety of responsibilities including processing customer applications, maintaining customer records, and addressing customer inquiries. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Conduct a thorough review of in-house tour costs invoices, credit card payments, and wire payments to identify any discrepancies.</p><p>• Communicate with the relevant personnel for clarification on any issues identified during the review of payments.</p><p>• Approve and generate payment journals for urgent checks in the company's accounting system.</p><p>• Post general ledger entries related to employees' business expenses incurred through corporate credit cards/invoices.</p><p>• Create new vendor profiles in the company's accounting system.</p><p>• Manage cash receipts and perform bank reconciliations.</p><p>• Prepare various monthly closing reports such as balance sheets and aging reports.</p><p>• Prepare quarterly reports including T-Schedule and intercompany confirmation. </p><p>• Utilize accounting software systems like ADP - Financial Services, CaseWare, Ceridian, Concur for performing various accounting functions.</p><p>• Handle accounts payable and accounts receivable duties, including accrual accounting and auditing.</p><p><br></p><p>**For confidential consideration, please apply directly with your resume or call Allysa Bayly at (310) 719-1400. If you are already working with a recruiter from Robert Half, please contact him or her directly to expedite your candidacy for this role.**</p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Santa Barbara, California. In this role, you will serve as the first point of contact, ensuring smooth communication and efficient operations within the office environment. The ideal candidate will possess strong interpersonal skills and a commitment to delivering exceptional customer service.<br><br>Responsibilities:<br>• Manage a multi-line phone system, directing calls to the appropriate departments or individuals.<br>• Provide courteous and attentive customer service to visitors and clients.<br>• Perform accurate data entry tasks to maintain updated records and documentation.<br>• Coordinate email correspondence, ensuring timely and appropriate responses.<br>• Organize and maintain files, ensuring accessibility and accuracy.<br>• Schedule appointments and manage calendars for team members as needed.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, for various administrative tasks.<br>• Support daily office operations by maintaining a clean and organized reception area.<br>• Assist in coordinating meetings and events, including preparation and follow-up.
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Sunday 8am - 5pm; Monday - Thursday 6am - 3pm</li><li><strong>Week 2:</strong> Sunday 8am - 5pm; Monday - Wednesday 6am - 3pm</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p>We are looking for a skilled B2B Collections Specialist to join our client's team in Santa Fe Springs, California. In this position, you will play a vital role in managing accounts receivable and ensuring timely resolution of outstanding balances. This opportunity is ideal for individuals who excel in problem-solving, communication, and maintaining positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Monitor assigned accounts to identify overdue payments and outstanding debts.</p><p>• Investigate and resolve account disputes or billing discrepancies to maintain accurate records.</p><p>• Address and resolve customer credit issues with professionalism and efficiency.</p><p>• Update and maintain account status records to ensure accurate tracking of collections activities.</p><p>• Prepare detailed reports on collection efforts and account progress for management review.</p><p>• Develop and implement effective repayment plans tailored to client needs.</p><p>• Oversee monthly payments and refunds, ensuring accuracy and timeliness.</p><p>• Respond promptly and professionally to client inquiries regarding account balances and concerns.</p><p>• Identify accounts requiring external collection efforts and recommend appropriate actions.</p><p>• Assess and report on bad debt or potential financial exposure within the portfolio.</p>
<p><strong>Job Description:</strong></p><p>We are seeking a self-motivated and dynamic <strong>Credit and Collection Specialist</strong> to join our team in El Segundo. This role requires strong organizational skills, adaptability to fast-paced environments, and the ability to manage a portfolio of assigned accounts proactively. The Credit and Collection Specialist will focus on maximizing cash collections, minimizing bad debt, and surpassing departmental objectives. This professional will play a key role in maintaining strong relationships and contributing to effective process improvements across the department.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Take ownership of customer accounts by managing outstanding receivables in a timely manner to mitigate write-offs.</li><li>Proactively reach out to customers to ensure diligent follow-up regarding past-due balances.</li><li>Maintain accurate and up-to-date documentation on all collection efforts.</li><li>Deliver exceptional customer service to resolve disputes, process customer refunds, reconcile accounts, and address credit line changes.</li><li>Organize and prioritize multiple responsibilities amidst high transaction volume and workflow changes.</li><li>Investigate and resolve billing discrepancies, escalating internal issues when necessary.</li><li>Apply judgment in resolving adjustments, disputes, unapplied payments, reconciliation needs, and account hold placements due to payment delays or delinquency.</li><li>Escalate unresolved accounts promptly, adhering to departmental standards.</li><li>Support documentation preparation for accounts submitted to third-party agencies or deemed uncollectible.</li><li>Build and maintain solid relationships with both internal and external customers.</li><li>Analyze data from customer account reports and apply insights to collection efforts.</li><li>Actively contribute to department initiatives and projects, including process improvement efforts, trainings, and cross-functional collaboration.</li><li>Assist teammates by cross-training on customer portfolios for seamless coverage.</li><li>Process and distribute customer invoices and statements accurately.</li><li>Manage incoming and outgoing communication (emails, phone calls) effectively to support the collection process.</li></ul><p><br></p>
<p>We are looking for a skilled and personable Bilingual Receptionist to join our team in Santa Barbara, California. This is a contract position with potential for long-term employment. The ideal candidate will thrive in a fast-paced environment, skillfully managing incoming calls and providing exceptional coordination support.</p><p><br></p><p>Responsibilities:</p><p>• Direct incoming calls using a multi-line phone system, ensuring callers are routed to the appropriate department or personnel.</p><p>• Greet visitors and clients warmly, providing an attentive and welcoming front desk presence.</p><p>• Manage communication flow effectively, including handling inbound calls and addressing inquiries promptly.</p><p>• Assist with scheduling and coordination tasks to support office operations.</p><p>• Maintain organized records and ensure accurate documentation of calls and messages.</p><p>• Collaborate with team members to ensure seamless daily operations in a dynamic environment.</p><p>• Provide bilingual support, facilitating communication between English and Spanish-speaking clients.</p><p>• Handle general administrative tasks, such as filing, data entry, and email correspondence.</p><p>• Uphold a high standard of customer service in all interactions.</p><p>• Adapt quickly to shifting priorities and tasks within a fast-paced setting.</p>
<p>A housing non-profit organization based in Santa Monica is hiring an experienced Leasing Specialist on a contract-to-hire basis. This position requires expertise in affordable housing regulations and processes and a strong background in application processing, recertifications, and rent calculations based on income and supporting documentation. As the Leasing Specialist, you will play a critical role in ensuring the organization provides compliant and accessible affordable housing solutions.</p><p><br></p><p>Responsibilities include: </p><ul><li>Pre-qualify applicants according to strict rules and regulations under various affordable housing programs, including HOME, TCAC, CHRP, RHCP, and other applicable programs. Experience processing affordable housing applications, conducting recertifications, and calculating rental amounts based on income documentation is required.</li><li>Maintain a comprehensive understanding of Fair Housing laws, local rent control regulations, and other California statutes, applying this knowledge in occupancy assignments while ensuring adherence to legal standards. </li><li>Collaborate with the team to prepare for program audits to ensure compliance with federal, state, and local regulations.</li><li>Manage applicant files, ensuring their timely, organized, and confidential completion, and oversee the recertification process as required. </li><li>Provide exemplary customer service to applicants, tenants, and team members while contributing to internal goals and mission-driven efforts. </li><li>Actively participate in marketing efforts to promote available affordable housing units. </li><li>Prepare comprehensive Unit Summary Compliance documentation detailing the specifics and regulations for each housing unit. </li><li>Facilitate and manage Section 8 tenant documentation and compliance, ensuring all regulatory standards are met. </li><li>Regularly update and organize electronic and physical file systems through efficient filing, scanning, copying, and mailing procedures. </li><li>Perform other responsibilities as instructed, supporting the organization's mission to provide affordable housing opportunities.</li></ul><p>Prior experience in leasing and property management is required. Direct experience with affordable housing programs, including processing applications, handling recertifications, and calculating income-based rents, is essential. Comprehensive knowledge of regulations and compliance requirements for affordable housing programs is critical. This role is fully onsite in Santa Monica, with working hours from 8:00 AM to 5:00 PM. Pay is based on experience, ranging from $25 to $28 per hour.</p>
