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7 results for Customer Service Manager in Thousand Oaks, CA

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 26 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers. Responsibilities: • Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner. • Process orders and accurately input data into the system to ensure seamless transactions. • Handle both inbound and outbound calls to address customer needs and provide solutions. • Maintain and update customer records with accurate and detailed information. • Resolve customer complaints by identifying issues and offering appropriate resolutions. • Collaborate with team members to improve service processes and enhance customer satisfaction. • Stay informed about company products and services to effectively assist customers. • Follow up with customers to ensure their concerns are fully addressed and resolved. • Adhere to company policies and procedures while maintaining a high level of attention to detail.
2026-05-08T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-06T00:00:00Z

Customer Service Representative

San Pedro, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
A Healthcare Company is seeking a compassionate and detail-oriented Medical Customer Service Representative to join a busy healthcare team in the South Bay. This role is ideal for someone who enjoys helping patients, answering questions, and providing excellent support in a fast-paced medical environment. The Medical Customer Service Representative will serve as a key point of contact for patients, assisting with scheduling, insurance-related questions, and general office support while helping ensure a positive patient experience. Key Responsibilities:<ul><li>Serve as the first point of contact for patients by phone and in person</li><li>Answer patient questions regarding appointments, services, insurance, and general office information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Verify patient demographics, insurance information, and required documentation</li><li>Assist with patient check-in and check-out processes</li><li>Collect copays and help address basic billing or account questions</li><li>Maintain accurate patient records in EMR and internal systems</li><li>Route messages to clinical staff and follow up with patients as needed</li><li>Coordinate with front office and clinical teams to support smooth daily operations</li><li>Provide professional, courteous, and patient-focused service at all times</li></ul>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-05-16T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-06T00:00:00Z

Customer Service Representative

Pasadena, CA
remote
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with State of California residents, sharing clear guidance, and helping people access timely information during preparedness and response activities. The ideal candidate is comfortable handling a high volume of inbound and outbound communication, documenting interactions carefully, and delivering attentive service in a fast-paced environment. Responsibilities: • Place outbound calls to residents and community members to communicate emergency readiness information and offer appropriate support resources. • Handle incoming questions effectively, providing accurate guidance related to disaster preparedness, safety procedures, and related services. • Record call details, customer concerns, and follow-up actions in the designated system with a high level of accuracy. • Apply established call handling standards, scripts, and operating procedures to ensure consistent and compliant service. • Take part in ongoing training to remain current on program updates, communication approaches, and service expectations. • Manage email correspondence and related administrative tasks to support customer interactions and case follow-up. • Schedule appointments or callbacks when needed to help ensure residents receive timely assistance. • Use Microsoft Word, Excel, and other basic office tools to complete documentation and support daily customer service activities.
2026-05-05T00:00:00Z

Sales Account Manager

Los Angeles, CA
onsite
Permanent / Full Time
75000 - 115000 USD / Yearly
Client is in the packaging industry, specializing in custom paperboard and corrugated packaging solutions. This sector supports a wide range of industries—including food & beverage, cosmetics, e-commerce, and consumer goods—by designing, manufacturing, and delivering packaging that protects products, enhances branding, and meets retail and shipping requirements. Position OverviewThe Sales Account Manager is responsible for managing and growing a portfolio of client accounts while identifying new business opportunities. This role serves as the primary point of contact for customers, ensuring a high level of service, accurate project execution, and long-term partnership development. Key Responsibilities<ul><li>Manage and grow existing client accounts by identifying upsell and cross-sell opportunities</li><li>Prospect and develop new business within target industries</li><li>Act as the main liaison between clients, production, and internal teams to ensure timely delivery of packaging solutions</li><li>Understand customer needs, specifications, and timelines to recommend appropriate packaging products</li><li>Prepare quotes, pricing proposals, and negotiate contracts</li><li>Coordinate project timelines, ensuring accuracy from order entry through production and delivery</li><li>Monitor market trends, competitor activity, and customer demands within the packaging industry</li><li>Maintain CRM records, sales forecasts, and pipeline reporting</li><li>Resolve client concerns promptly to maintain strong relationships and customer satisfaction</li></ul>
2026-05-05T00:00:00Z

Account Manager

Ventura, CA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for an Account Manager to join our team in Ventura, California in a contract opportunity with the potential for a long-term role. This role is ideal for a customer-focused individual with experience in medical customer service who can manage follow-up activities, resolve account issues, and provide a high standard of support across multiple communication channels. The position requires strong attention to detail, confidence working within healthcare-related systems, and the ability to adapt to changing business needs while maintaining compliance and service excellence. Responsibilities: • Manage incoming leads from partner departments, take appropriate follow-up actions, and present relevant product or service solutions to customers. • Investigate customer concerns thoroughly, determine the appropriate resolution, and communicate updates clearly and effectively. • Maintain accurate account documentation by entering and updating required information in designated systems in accordance with compliance standards. • Handle community voicemail and inbound customer inquiries promptly, ensuring each interaction is addressed with care. • Contribute to departmental performance goals by completing assigned tasks efficiently and participating in ongoing training and development. • Build productive working relationships with customers and colleagues to support a collaborative and service-driven environment. • Apply company policies, departmental procedures, and quality expectations consistently in daily work activities. • Remain flexible with scheduling and workload priorities to meet evolving operational demands. • Follow workplace safety standards, housekeeping expectations, and other duties assigned by department leadership.
2026-05-12T00:00:00Z