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8 results for Customer Service Manager in Thousand Oaks, CA

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 26 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers. Responsibilities: • Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner. • Process orders and accurately input data into the system to ensure seamless transactions. • Handle both inbound and outbound calls to address customer needs and provide solutions. • Maintain and update customer records with accurate and detailed information. • Resolve customer complaints by identifying issues and offering appropriate resolutions. • Collaborate with team members to improve service processes and enhance customer satisfaction. • Stay informed about company products and services to effectively assist customers. • Follow up with customers to ensure their concerns are fully addressed and resolved. • Adhere to company policies and procedures while maintaining a high level of attention to detail.
2026-05-08T00:00:00Z

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential. Responsibilities:• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.<ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul> • Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.• Prepare invoices and assist with billing activities by confirming order information before final submission.• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.• Enter order details into internal systems and verify that all entries align with supporting paperwork.• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.
2026-05-12T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-06T00:00:00Z

Customer Service Representative

Pasadena, CA
remote
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with State of California residents, sharing clear guidance, and helping people access timely information during preparedness and response activities. The ideal candidate is comfortable handling a high volume of inbound and outbound communication, documenting interactions carefully, and delivering attentive service in a fast-paced environment. Responsibilities: • Place outbound calls to residents and community members to communicate emergency readiness information and offer appropriate support resources. • Handle incoming questions effectively, providing accurate guidance related to disaster preparedness, safety procedures, and related services. • Record call details, customer concerns, and follow-up actions in the designated system with a high level of accuracy. • Apply established call handling standards, scripts, and operating procedures to ensure consistent and compliant service. • Take part in ongoing training to remain current on program updates, communication approaches, and service expectations. • Manage email correspondence and related administrative tasks to support customer interactions and case follow-up. • Schedule appointments or callbacks when needed to help ensure residents receive timely assistance. • Use Microsoft Word, Excel, and other basic office tools to complete documentation and support daily customer service activities.
2026-05-05T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-06T00:00:00Z

Client Solutions Manager

Westwood, CA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are seeking a results-driven Client Solutions Manager to support growth within our Technology Contract Talent practice. This role is responsible for developing client relationships, driving business development, and delivering talent solutions that help organizations address critical technology skills gaps and project demands. Based on general knowledge.Key Responsibilities<ul><li>Build and expand relationships with hiring managers and key decision-makers across client organizations. Based on general knowledge.</li><li>Generate new business opportunities for contract talent solutions within the technology space. Based on general knowledge.</li><li>Consult with clients on workforce needs, project priorities, and staffing strategies. Based on general knowledge.</li><li>Partner closely with recruiting teams to align talent pipelines with client demand. Based on general knowledge.</li><li>Present tailored contract staffing solutions for initiatives involving security, AI, data, software development, cloud, and IT operations. </li><li>Manage the full client engagement lifecycle, from prospecting and business development through job order intake and ongoing account management. Based on general knowledge.</li><li>Maintain a high level of market activity and develop a strong network within the local technology community. Based on general knowledge.</li></ul>
2026-04-27T00:00:00Z

Sales Account Manager

Los Angeles, CA
onsite
Permanent / Full Time
75000 - 115000 USD / Yearly
Client is in the packaging industry, specializing in custom paperboard and corrugated packaging solutions. This sector supports a wide range of industries—including food & beverage, cosmetics, e-commerce, and consumer goods—by designing, manufacturing, and delivering packaging that protects products, enhances branding, and meets retail and shipping requirements. Position OverviewThe Sales Account Manager is responsible for managing and growing a portfolio of client accounts while identifying new business opportunities. This role serves as the primary point of contact for customers, ensuring a high level of service, accurate project execution, and long-term partnership development. Key Responsibilities<ul><li>Manage and grow existing client accounts by identifying upsell and cross-sell opportunities</li><li>Prospect and develop new business within target industries</li><li>Act as the main liaison between clients, production, and internal teams to ensure timely delivery of packaging solutions</li><li>Understand customer needs, specifications, and timelines to recommend appropriate packaging products</li><li>Prepare quotes, pricing proposals, and negotiate contracts</li><li>Coordinate project timelines, ensuring accuracy from order entry through production and delivery</li><li>Monitor market trends, competitor activity, and customer demands within the packaging industry</li><li>Maintain CRM records, sales forecasts, and pipeline reporting</li><li>Resolve client concerns promptly to maintain strong relationships and customer satisfaction</li></ul>
2026-05-05T00:00:00Z

Account Manager

Ventura, CA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for an Account Manager to join our team in Ventura, California in a contract opportunity with the potential for a long-term role. This role is ideal for a customer-focused individual with experience in medical customer service who can manage follow-up activities, resolve account issues, and provide a high standard of support across multiple communication channels. The position requires strong attention to detail, confidence working within healthcare-related systems, and the ability to adapt to changing business needs while maintaining compliance and service excellence. Responsibilities: • Manage incoming leads from partner departments, take appropriate follow-up actions, and present relevant product or service solutions to customers. • Investigate customer concerns thoroughly, determine the appropriate resolution, and communicate updates clearly and effectively. • Maintain accurate account documentation by entering and updating required information in designated systems in accordance with compliance standards. • Handle community voicemail and inbound customer inquiries promptly, ensuring each interaction is addressed with care. • Contribute to departmental performance goals by completing assigned tasks efficiently and participating in ongoing training and development. • Build productive working relationships with customers and colleagues to support a collaborative and service-driven environment. • Apply company policies, departmental procedures, and quality expectations consistently in daily work activities. • Remain flexible with scheduling and workload priorities to meet evolving operational demands. • Follow workplace safety standards, housekeeping expectations, and other duties assigned by department leadership.
2026-05-12T00:00:00Z