6 results for Customer Service Manager in Thousand Oaks, CA

Customer Service Officer

Santa Monica, CA
onsite
Temporary
30.0865 - 38 USD / Hourly
We are looking for a dedicated Customer Service Officer to join our team on a contract basis in Santa Monica, California. As part of a company specializing in premium infant formula and nutrition products, you will play a vital role in ensuring exceptional service and support to our retail partners and customers. This position requires strong organizational skills, problem-solving abilities, and excellent communication to successfully manage customer interactions and administrative tasks. This is a hybrid position with in-office work on Mondays, Wednesdays, and Fridays, and remote work on Tuesdays and Thursdays. The standard hours are 9:00 AM to 5:00 PM. Responsibilities:• Respond to incoming customer communications, process orders, and manage payment data with accuracy.• Coordinate order management and shipment schedules to ensure timely and efficient fulfillment.• Support customer onboarding and electronic data interchange (EDI) projects as needed.• Collaborate with customers to address inquiries and resolve issues, delivering an outstanding B2B experience.• Participate in regular team meetings to prioritize tasks and align on project goals.• Handle administrative responsibilities to maintain smooth customer service operations.• Work independently with accountability, ensuring tasks are completed efficiently without onsite supervision.• Receive thorough cross-training to ensure a seamless transition into the role.
2026-03-03T00:00:00Z

Customer Service Representative

Cheviot Hills, CA
remote
Temporary
19 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This is a part time role, and the hours will vary between 10-20 per week. This is a fully remote role. This role is ideal for someone who excels in data entry tasks and has strong communication abilities. Responsibilities:• Enter and update accurate data into company systems and databases.• Respond professionally to customer inquiries and provide clear, helpful information.• Draft and compose correspondence with attention to detail and clarity.• Manage and maintain organized records of customer interactions and transactions.• Collaborate with team members to resolve issues and improve service delivery.• Monitor and prioritize tasks to meet deadlines efficiently.• Utilize Microsoft Word and other office tools to complete assigned tasks.• Ensure compliance with company policies and procedures during all interactions.• Identify opportunities to enhance customer satisfaction and streamline processes.• Provide feedback to improve workflows and support continuous improvement efforts.
2026-03-03T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-06T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-06T00:00:00Z

Sales Account Manager

Los Angeles, CA
onsite
Permanent
100000 - 120000 USD / Yearly
We are seeking a dynamic and relationship driven Sales Account Manager with experience in the home décor, lighting, tabletop, or tablescape industry. This role is responsible for managing and growing key retail accounts, including big box retailers and specialty retail partners, while driving revenue growth and maintaining strong client relationships. The ideal candidate understands retail buying cycles, merchandising strategies, and product positioning within the home goods space. This position offers a hybrid work environment and the opportunity to work closely with internal teams including product development, marketing, and operations.Key Responsibilities<ul><li>Manage and grow relationships with key retail accounts including big box retailers, national chains, and specialty home décor retailers</li><li>Serve as the primary point of contact for assigned accounts, ensuring high levels of customer satisfaction and partnership</li><li>Drive sales growth through account development, upselling, and new product placement within existing retail partners</li><li>Partner with buyers and merchandising teams to present seasonal collections, new product launches, and promotional programs</li><li>Develop and execute account strategies, sales forecasts, and business plans aligned with company revenue goals</li><li>Analyze sell through data, market trends, and consumer insights to optimize product assortment and pricing strategies</li><li>Collaborate with internal teams including marketing, supply chain, product development, and operations to support account success</li><li>Coordinate product launches, promotions, and merchandising initiatives with retail partners</li><li>Monitor inventory levels, replenishment needs, and order fulfillment to ensure product availability</li><li>Prepare and deliver sales reports, performance analysis, and account updates to leadership</li><li>Attend trade shows, industry events, and retailer meetings as needed</li><li>Identify new retail opportunities and strategic partnerships within the home décor and lifestyle market</li></ul>
2026-03-06T00:00:00Z

Account Manager

Los Angeles, CA
onsite
Temporary
30 - 34 USD / Hourly
We are looking for an experienced Account Manager to join our team in Boulder, Colorado, on a contract basis. In this role, you will oversee service delivery operations, ensuring exceptional quality and efficiency across various service offerings. You will play a crucial part in implementing best practices, driving continuous improvement, and developing a high-performing team to meet client expectations. Responsibilities: • Monitor and maintain quality standards for service delivery across client reprographics office and printer fleet. • Implement and refine operational processes to ensure consistency and efficiency. • Track and oversee operational controls, ensuring accurate and timely management reporting. • Collaborate with client services to address critical issues and foster open communication between teams. • Manage staff performance by setting objectives, providing feedback, and supporting growth and attention to detail. • Promote a culture of excellence and continuous improvement within the team. • Investigate and resolve escalated client concerns, ensuring prompt communication with senior leadership. • Analyze and report on account performance metrics, ensuring alignment with contractual targets. • Provide training and mentorship to team members, fostering skill development and succession planning. • Monitor budgets and timelines to ensure operational processes remain on track.
2026-02-25T00:00:00Z