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11 results for Customer Service Manager in Thousand Oaks, CA

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 26 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers. Responsibilities: • Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner. • Process orders and accurately input data into the system to ensure seamless transactions. • Handle both inbound and outbound calls to address customer needs and provide solutions. • Maintain and update customer records with accurate and detailed information. • Resolve customer complaints by identifying issues and offering appropriate resolutions. • Collaborate with team members to improve service processes and enhance customer satisfaction. • Stay informed about company products and services to effectively assist customers. • Follow up with customers to ensure their concerns are fully addressed and resolved. • Adhere to company policies and procedures while maintaining a high level of attention to detail.
2026-04-18T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service. Responsibilities: • Manage customer orders, returns, exchanges, and cancellations with precision and efficiency. • Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment. • Provide customers with accurate product information, pricing details, and updates on order status. • Address and resolve customer concerns, escalating complex issues when necessary. • Maintain up-to-date and accurate customer records and order details in company systems. • Assist with compliance for retailer orders and support wholesale account management. • Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally. • Contribute to improving processes and workflows to enhance overall customer satisfaction.
2026-04-22T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-21T00:00:00Z

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential. Responsibilities:• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.<ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul> • Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.• Prepare invoices and assist with billing activities by confirming order information before final submission.• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.• Enter order details into internal systems and verify that all entries align with supporting paperwork.• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.
2026-04-22T00:00:00Z

Customer Service Representative

Beverly Hills, CA
onsite
Temporary / Contract
21.85 - 23 USD / Hourly
We are looking for a dedicated Part-Time Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role requires exceptional communication skills, attention to detail, and the ability to handle inquiries efficiently and with a strong focus on accuracy. If you thrive in a fast-paced environment and enjoy providing outstanding service, we encourage you to apply. This role is a 36-hour work week and onsite daily M-F. Responsibilities:• Utilize city-specific software to access, update, and manage customer account information and service requests.• Address inquiries and concerns from customers, conducting research when necessary to provide accurate responses and solutions.• Assist customers in understanding city programs, services, activities, and associated fees, guiding them to the appropriate forms, applications, or permits.• Process service requests, provide timely updates, and resolve complaints effectively, escalating issues when appropriate.• Maintain accurate records and documentation related to customer interactions and service transactions.• Communicate clearly and with attention to detail with both internal and external stakeholders to ensure seamless service delivery.• Demonstrate sound judgment in determining which issues require referral to other departments or personnel.• Stay informed about municipal codes, policies, and procedures to provide accurate and up-to-date information to customers.• Deliver exceptional customer service during high-volume call periods, ensuring satisfaction and efficiency.• Follow established protocols for handling inbound and outbound calls, order entry, and related tasks.
2026-04-17T00:00:00Z

Customer Service Representative

Torrance, CA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Torrance, California. In this role, you will manage customer inquiries, process orders, and provide exceptional service to ensure client satisfaction. This position offers an opportunity to contribute to the wood and furniture manufacturing industry by supporting customers through effective communication and problem-solving. Responsibilities: • Respond to inbound customer inquiries via phone and email with professionalism and efficiency. • Process customer orders accurately, ensuring all details are entered into the system correctly. • Address and resolve customer concerns, providing solutions or escalating issues when necessary. • Maintain a thorough understanding of company products and services to assist customers effectively. • Collaborate with internal teams to ensure timely order fulfillment and problem resolution. • Handle both inbound and outbound calls to support customer needs and follow-up on inquiries. • Document customer interactions and maintain records for reference and quality assurance. • Provide a positive customer experience by demonstrating patience, empathy, and a commitment to service excellence.
2026-04-21T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-21T00:00:00Z

Bilingual Spanish Customer Service Representative

Los Angeles, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Summary:The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish). DUTIES <ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
2026-04-09T00:00:00Z

Account Manager

Santa Barbara, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for an experienced Account Manager to join our team in Santa Barbara, California. In this role, you will act as the primary point of contact for clients, nurturing relationships and ensuring their satisfaction with our services. This is a direct hire position that requires a proactive individual who excels at managing accounts and driving business success. Responsibilities:• Serve as the primary liaison for assigned client accounts, ensuring their needs are met and expectations are exceeded.• Conduct regular business reviews and strategic check-ins to maintain strong client relationships.• Identify opportunities for growth, propose tailored solutions, and lead efforts for account expansions and renewals.• Coordinate service updates and projects by collaborating with internal teams and external vendors.• Manage client communications during incidents and escalations, providing timely updates and resolutions.• Maintain accurate documentation of client interactions, activities, and pipeline updates using HubSpot.• Partner with Sales and Engineering teams to ensure seamless onboarding of new clients.• Work closely with internal teams to align processes with client expectations and improve service delivery.• Identify and implement process improvements to enhance account management efficiency.• Ensure compliance with company standards and industry regulations in all client interactions.
2026-04-21T00:00:00Z

Account Manager

Burbank, CA
onsite
Permanent / Full Time
95000 - 110000 USD / Yearly
We are looking for a dynamic Account Manager to join our team in Burbank, California. This role is ideal for someone with a passion for managing client relationships, overseeing experiential projects, and contributing to business growth across diverse industries. You will work closely with internal teams and clients to deliver innovative solutions that elevate physical and experiential activations. Responsibilities:• Manage client relationships to ensure satisfaction and foster long-term partnerships.• Collaborate with internal sales, project management, and engineering teams to execute high-quality activations.• Oversee the planning and execution of experiential events and physical builds, ensuring projects meet timelines and budgets.• Identify opportunities to diversify and expand business into new business sectors, across various organizations, hospitality, and trade events.• Develop cost-effective solutions for clients, balancing budget constraints and creative objectives.• Coordinate with vendors and suppliers to source materials for physical builds, ensuring quality and feasibility.• Lead efforts to innovate and enhance experiential marketing strategies.• Provide guidance on material selection and engineering processes to optimize project outcomes.• Contribute to the growth of new categories and markets by leveraging industry insights and client needs.• Handle multiple projects simultaneously, ensuring all deadlines and deliverables are met.
2026-03-31T00:00:00Z

Senior Patient Services Specialist

San Pedro, CA
onsite
Temporary / Contract
21 - 24 USD / Hourly
We are looking for a dedicated and compassionate Senior Patient Registration Services Specialist to join our team in the South Bay. In this role, you will play a vital part in ensuring a seamless patient registration process, delivering top-notch customer service, and supporting process improvements within the department. Key Responsibilities:• Oversee the patient registration process by collecting and verifying accurate demographic and insurance information.• Obtain prior authorizations and ensure timely insurance notifications to support seamless service delivery.• Complete financial clearance procedures and manage patient liability collections before, during, or after the time of service.• Act as a role model and resource for peers, providing guidance and expertise in patient access and registration functions.• Identify trends and recommend process improvements to enhance operational efficiency and patient satisfaction.• Greet and assist patients, visitors, and caregivers with a focus on delivering compassionate, customer-centered care.• Ensure compliance with regulations and documentation requirements, maintaining accuracy and timeliness in all records.• Collaborate with supervisors and team members to uphold organizational values and promote a positive patient experience.• Serve as a functional expert, addressing complex patient access issues and supporting department training initiatives.• Maintain a strong understanding of the organization’s mission and values, reflecting them in all interactions. Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-04-14T00:00:00Z