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6 results for Customer Experience Specialist in Thousand Oaks, CA
- Glendale, CA
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
- 2026-07-09T00:00:00Z
- Pico Rivera, CA
- onsite
- Temporary / Contract
- 19 - 20.5 USD / Hourly
- <p>We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Welcome customers and visitors at the door and ensure their needs are promptly addressed.</p><p>• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.</p><p>• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.</p><p>• Organize and file job jackets systematically in the designated filing cabinets.</p><p>• Create production tickets, including box specifications, load tags, and additional copies required for production processes.</p><p>• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.</p><p>• Track and log all completed backend tasks and sales orders to ensure proper documentation.</p><p>• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.</p><p>• Utilize Microsoft Excel and Word for data entry and reporting purposes.</p>
- 2026-07-09T00:00:00Z
- Pasadena, CA
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
- 2026-07-09T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 32 - 35 USD / Hourly
- <p>Robert Half is seeking an experienced <strong>IT Support Specialist</strong> to join a growing Managed Services Provider (MSP) team. This role will provide hands-on technical support for end users while assisting with the maintenance, troubleshooting, and improvement of client systems and network infrastructure. The ideal candidate will have a strong foundation in desktop support with exposure to <strong>servers, firewalls, networking, Microsoft 365, virtualization, and security best practices</strong>. This position is a great fit for a technician who enjoys troubleshooting across multiple technologies and supporting both users and infrastructure.</p><p><br></p><ul><li>3+ years of IT support, systems administration, or MSP experience</li><li>Strong desktop and end-user support experience</li><li>Experience supporting Microsoft 365, Windows operating systems, and SaaS applications</li><li>Knowledge of servers, networking, and infrastructure troubleshooting</li><li>Experience troubleshooting LAN/WAN connectivity, TCP/IP, VLANs, VPNs, and wireless networks</li><li>Exposure to firewall technologies and security best practices</li><li>Experience supporting virtualization technologies and cloud environments (AWS/Azure)</li><li>Strong troubleshooting skills with the ability to manage multiple priorities</li><li>Excellent communication and customer service skills</li></ul>
- 2026-07-11T00:00:00Z
- Torrance, CA
- onsite
- Temporary / Contract
- 26.6 - 30.8 USD / Hourly
- <p>We are looking for a Supply Chain Specialist to support inventory planning, logistics coordination, and supply chain operations for a restaurants and catering organization in Torrance, California. This Long-term Contract position is ideal for someone who is detail oriented and can balance day-to-day execution with project-based process improvement while working across purchasing, distribution, and operational teams. The role will focus on maintaining product flow, analyzing stock levels, and helping manage supply chain initiatives, including support for PeopleSoft-related project activities when needed.<strong> Only candidates local to the Los Angeles metropolitan area will be considered for this role.</strong> This role is infrequently required to report onsite to the Torrance warehouse.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate supply chain activities to help ensure timely movement of goods, accurate inventory levels, and consistent support for business operations.</p><p>• Review inventory data and demand patterns to identify shortages, excess stock, and opportunities to improve replenishment decisions.</p><p>• Partner with internal stakeholders and external vendors to resolve delivery issues, maintain supply continuity, and improve service performance.</p><p>• Track logistics activity across ordering, transportation, and distribution processes to support efficient product availability.</p><p>• Contribute to supply chain projects by organizing timelines, documenting progress, and assisting with PeopleSoft-related coordination tasks as required.</p><p>• Prepare reports and operational summaries that highlight inventory trends, service metrics, and areas needing corrective action.</p><p>• Support process improvements that strengthen planning accuracy, reduce operational disruption, and enhance overall supply chain efficiency.</p>
- 2026-07-08T00:00:00Z
- Torrance, CA
- onsite
- Temporary / Contract
- 50 - 53 USD / Hourly
- <p><strong><em>Robert Half is partnering with our client, a Fortune 500 automotive manufacturer, to hire a Product Operations Specialist to support a portfolio of customer-facing digital products and experiences in Torrance, CA.</em></strong></p><p><br></p><p><strong>Location:</strong> Torrance, CA (onsite)</p><p><strong>Duration:</strong> 22-month contract</p><p><strong>Hours: </strong>40 hours/week</p><p><strong>Pay Rate:</strong> $50-53/hour</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Product Operations Specialist will support the development, enhancement, and ongoing operations of customer-facing digital products, including websites, mobile applications, customer service tools, and communication platforms. Working closely with product, business, technology, UX, and operations teams, this role will help deliver exceptional customer experiences while supporting product planning, requirements gathering, testing, releases, stakeholder communications, and day-to-day platform operations. The ideal candidate is organized, detail-oriented, and passionate about digital products and cross-functional collaboration.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the end-to-end delivery of digital product initiatives, enhancements, and production support activities.</li><li>Gather, document, and maintain business requirements, user stories, acceptance criteria, process flows, and product documentation.</li><li>Partner with product managers, business stakeholders, UX designers, developers, and QA teams to support product execution.</li><li>Participate in Agile ceremonies including backlog refinement, sprint planning, demos, retrospectives, and status meetings.</li><li>Assist with User Acceptance Testing (UAT), including test planning, test script creation, defect tracking, and validation activities.</li><li>Monitor platform performance and support operational processes, incident management, releases, and vendor updates.</li><li>Coordinate stakeholder communications, training materials, product launches, and organizational change management activities.</li><li>Analyze product performance metrics and customer feedback to identify opportunities for continuous improvement.</li><li>Support roadmap planning, business case development, and reporting efforts.</li><li>Serve as a subject matter expert on assigned digital products and customer journeys.</li></ul>
- 2026-07-10T00:00:00Z