12 results for Customer Experience Specialist in Thousand Oaks, CA

Customer Service Representative

Los Angeles, CA
onsite
Contract / Temporary to Hire
22.5 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Commerce, California. In this Contract to permanent position, you will play a key role in ensuring smooth communication with customers, processing orders, and maintaining accurate records. This role demands strong attention to detail, excellent organizational skills, and the ability to provide timely follow-up. Responsibilities:• Prepare and revise quotes efficiently based on customer inquiries and ensure all details are accurate.• Convert approved quotes into invoices and oversee deposit collection with confirmation.• Maintain thorough documentation by consistently following up on open quotes and invoices.• Provide polite and attentive assistance with accounts receivable, including sending payment reminders and escalating issues when necessary.• Collaborate with internal teams to coordinate production schedules and shipping timelines, keeping customers informed proactively.• Address and resolve customer concerns regarding scheduling changes, delivery updates, or missing information in a calm and attentive manner.• Support inventory tracking and shipping documentation to ensure timely deliveries.• Handle inbound and outbound calls with a focus on delivering exceptional customer service.
2026-03-26T00:00:00Z

Customer Service Representative

Simi Valley, CA
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Simi Valley, California. This long-term contract position is ideal for someone with strong communication skills and a proven ability to handle high-volume outbound calls. The role is essential in generating leads, assessing customer interest, and supporting the sales team by scheduling appointments or transferring opportunities. Responsibilities: • Conduct high-volume outbound calls to prospective clients, averaging 100–150 calls daily. • Assess leads and determine customer interest to decide the next steps. • Schedule appointments or transfer opportunities to the sales team. • Handle objections professionally while maintaining a positive and persuasive demeanor. • Accurately document customer interactions and outcomes in the company's system. • Follow up on previous communications to nurture leads and build relationships. • Respond to inbound calls and inquiries when necessary. • Perform basic data entry tasks to ensure records are updated and organized. • Collaborate with team members to optimize customer outreach strategies. • Maintain a strong understanding of company services to effectively communicate with customers.
2026-03-25T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-27T00:00:00Z

Customer Service Representative

Woodland Hills, CA
onsite
Temporary
20 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our client's team in Woodland Hills, California. This role involves supporting customers through inbound and outbound calls, ensuring their needs are met with professionalism and efficiency. As a member of our customer service team, you will play a key role in enhancing customer satisfaction and fostering positive relationships. This is a long-term contract position offering stability and growth opportunities. Responsibilities:• Handle inbound and outbound calls to address customer inquiries, provide solutions, and resolve issues.• Process customer orders accurately and efficiently using order entry systems.• Handle email correspondence with customers and respond to online chats from customer inquiries. • Maintain detailed records of customer interactions and follow up to ensure resolution.• Deliver exceptional service by addressing customer concerns with professionalism and empathy.• Collaborate with team members and other departments to improve customer experiences and streamline processes.• Ensure compliance with company policies and procedures during all customer interactions.• Assist customers in navigating company services and products, providing clear and concise information.• Identify opportunities to enhance customer satisfaction and recommend improvements.• Meet or exceed performance metrics, including call handling time and customer satisfaction scores.• Stay updated on company offerings, policies, and industry trends to better serve customers.
2026-03-24T00:00:00Z

Customer Service Representative

Beverly Hills, CA
onsite
Temporary
22 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative for a long-term contract in Beverly Hills. This long-term contract position requires an individual with strong communication skills and a commitment to delivering exceptional service to both internal and external customers. The role will be performed onsite, offering an opportunity to interact directly with clients and team members. Responsibilities:• Address inquiries and concerns from customers, conduct research when necessary, and provide accurate information or assistance.• Process service requests efficiently and keep customers informed about the status of their inquiries.• Resolve complaints by identifying and implementing effective solutions and escalate issues when appropriate.• Educate customers about programs, services, and fees while guiding them through relevant forms, applications, and permits.• Maintain a high standard of professionalism when handling high-volume calls and customer interactions.• Collaborate with team members to ensure seamless communication and resolution of customer issues.• Monitor customer feedback and suggest improvements to enhance service delivery.• Adhere to established policies and procedures while delivering consistent support.
2026-03-27T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-27T00:00:00Z

Customer Support Agent

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Maintain accurate and detailed records of customer interactions and resolutions. • Address customer concerns with effective solutions while ensuring a positive experience. • Identify and escalate potential issues related to website functionality or system errors. • Monitor and improve response times, especially during the start and end of the business day. • Proactively follow up with customers to ensure satisfaction and resolution of issues. • Collaborate with team members to develop and implement service improvements. • Utilize strong problem-solving abilities to handle complex customer situations effectively. • Ensure compliance with established procedures and maintain high standards of service. • Adapt to evolving technologies and processes to support customer needs effectively.
2026-03-25T00:00:00Z

Service Desk Specialist

Los Angeles, CA
onsite
Temporary
35 - 40 USD / Hourly
We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization. Responsibilities:• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.• Maintain clear and attentive communication while assisting executives and other users with technical challenges.• Document all support activities thoroughly to ensure accurate tracking and resolution.• Collaborate with team members to identify and implement solutions for recurring technical issues.• Provide guidance and training to users on system functionalities and best practices.• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.• Stay updated on current technologies to better support end users and improve service delivery.• Adhere to organizational policies and procedures while maintaining a high level of integrity.• Utilize remote access tools effectively to troubleshoot and resolve issues.• Support system changes or upgrades as needed, ensuring minimal disruption to operations.
2026-03-27T00:00:00Z

Member Services Representative

Pasadena, CA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team in Pasadena, California. In this Contract to permanent position, you will play a vital role in assisting members with their financial needs while delivering exceptional service and personalized solutions. This role requires a proactive approach to account management, sales, and operational tasks, ensuring a seamless member experience. Responsibilities: • Assist members in opening, managing, and closing a variety of accounts, including consumer and business accounts. • Process financial transactions with accuracy and efficiency while maintaining high service standards. • Address member inquiries and resolve issues, escalating complex matters with thoughtful recommendations as needed. • Maintain precise and up-to-date account information in internal systems. • Identify opportunities to offer additional financial products and services tailored to member needs. • Meet or exceed individual performance goals in both service and sales metrics. • Manage cash operations, including balancing, replenishing funds, and adhering to policy guidelines. • Perform transactions requiring higher approval levels, such as check negotiations within authorized limits. • Ensure compliance with regulatory standards and internal policies through regular training and adherence. • Travel to nearby branch locations to provide operational and service support when required.
2026-03-20T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary
35 - 38 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.
2026-03-04T00:00:00Z

Contribution Specialist

Burbank, CA
onsite
Temporary
27.7115 - 35.08 USD / Hourly
A company in Burbank is in the need of a Contribution Specialist. The Contribution Specialist will play a key part in ensuring the accurate processing and reconciliation of employer-reported earnings and contributions. This long-term contract position offers the opportunity to build your expertise in financial services while contributing to the smooth operation of accounting functions. The role will be remote however the candidate must live within 40 miles of Burbank, California. Responsibilities:• Process routine contribution reports and payments with precision and efficiency.• Identify and resolve discrepancies, including missing data and mismatched entries.• Maintain timely posting of contributions while managing processing volumes.• Investigate and address underpayments or late submissions, preparing recovery claims when necessary.• Research and analyze earnings and eligibility impacts to recommend and implement corrections.• Provide assistance with data entry, file uploads, and documentation tasks.• Respond to employer inquiries, escalating unresolved issues with proper documentation.• Monitor processing workflows to meet daily production targets.• Collaborate with internal teams to clarify reporting formats and resolve irregularities.• Support audits and quality checks by identifying exceptions and documenting errors.
2026-03-24T00:00:00Z

Contribution Specialist

Burbank, CA
onsite
Temporary
27 - 34 USD / Hourly
A company in Burbank is in the need of a Contribution Specialist. The Contribution Specialist will play a key part in ensuring the accurate processing and reconciliation of employer-reported earnings and contributions. This long-term contract position offers the opportunity to build your expertise in financial services while contributing to the smooth operation of accounting functions. The role will be hybrid/ remote however the candidate must live within 40 miles of Burbank, California. Responsibilities:• Process routine contribution reports and payments with precision and efficiency.• Identify and resolve discrepancies, including missing data and mismatched entries.• Maintain timely posting of contributions while managing processing volumes.• Investigate and address underpayments or late submissions, preparing recovery claims when necessary.• Research and analyze earnings and eligibility impacts to recommend and implement corrections.• Provide assistance with data entry, file uploads, and documentation tasks.• Respond to employer inquiries, escalating unresolved issues with proper documentation.• Monitor processing workflows to meet daily production targets.• Collaborate with internal teams to clarify reporting formats and resolve irregularities.• Support audits and quality checks by identifying exceptions and documenting errors.
2026-03-25T00:00:00Z