We are looking for a Director of Marketing and Brand Strategy to shape how our communities are introduced, differentiated, and represented across a national multifamily portfolio in Los Angeles, California. This leader will guide brand direction, marketing performance, and customer-facing experiences to strengthen market presence and support business goals. The ideal candidate brings a balance of strategic thinking, creative leadership, and analytical decision-making in a multi-location environment.<br><br>Responsibilities:<br>• Lead the development and execution of brand and marketing strategies that support portfolio growth across multiple properties and markets.<br>• Direct the creation and review of visual and written marketing assets, including digital campaigns, photography, signage, collateral, and other brand-facing materials.<br>• Monitor campaign results, lead sources, and performance trends to identify opportunities and recommend improvements based on measurable outcomes.<br>• Oversee online reputation, customer feedback channels, and experience-driven marketing efforts to strengthen brand perception and engagement.<br>• Build and evaluate partnerships, promotional programs, and customer acquisition initiatives that expand visibility and enhance the resident experience.<br>• Manage marketing budgets and allocate investment toward channels and initiatives that align with business priorities and return expectations.<br>• Supervise external agencies, creative partners, media vendors, and marketing technology providers to ensure quality execution and consistency.<br>• Establish scalable brand standards while adapting strategies for the needs of individual markets, properties, or audience segments.<br>• Collaborate with cross-functional leaders in operations, asset management, sales, and revenue-focused teams to align marketing plans with broader portfolio objectives.
We are looking for a Graphic Designer to create compelling visual assets that support marketing initiatives across digital, web, social, video, and print channels. This role blends strong design execution with creative problem-solving, requiring someone who can translate campaign goals into effective, brand-aligned work. The ideal candidate is comfortable managing several projects at once, refining work based on feedback, and delivering high-quality materials that drive engagement and performance.<br><br>Responsibilities:<br>• Conceptualize and produce original creative assets that align with campaign goals, target audiences, brand identity, and messaging priorities.<br>• Resize, reformat, and tailor design work for a range of channels, placements, and aspect ratios while preserving a cohesive visual presentation.<br>• Develop multiple advertising concepts and creative variations to support audience segmentation, message testing, and performance marketing efforts.<br>• Design landing pages and other web-based experiences with careful attention to usability, readability, visual flow, and conversion-focused layouts.<br>• Edit and assemble short-form video and motion pieces using available footage, graphics, text, audio, and brand assets for digital and social use.<br>• Prepare print collateral for production by setting up accurate files that meet specifications for color, resolution, bleed, and vendor requirements.<br>• Partner with cross-functional teams including marketing, media, copy, and creative stakeholders to move projects from concept through final delivery.<br>• Respond to revisions efficiently, applying feedback in a thoughtful way that maintains brand standards and overall design quality.<br>• Balance concurrent assignments, shifting priorities, and tight turnaround times while providing dependable support for day-to-day creative needs.<br>• Own assigned projects from early exploration and design development through final production and release.
We are looking for a Brand & Business Strategy Director to shape and lead high-impact brand and business strategy initiatives from our Los Angeles, California team. This role will guide how brands define their position in the market, connect with audiences, and translate insight into measurable growth. The ideal candidate brings senior-level strategic leadership, sharp commercial thinking, and the ability to turn complex research and performance data into clear direction for clients and internal teams.<br><br>Responsibilities:<br>• Establish and strengthen the strategic planning function by creating practical frameworks, tools, and operating standards that support consistent, high-quality work.<br>• Lead the development of brand and business strategies that align market opportunities, audience needs, and revenue objectives for client engagements.<br>• Direct research efforts across consumer behavior, cultural trends, competitive activity, and market dynamics to uncover actionable insights.<br>• Define audience segments, clarify customer motivations, and identify untapped growth opportunities across markets, offerings, and channels.<br>• Craft brand foundations such as purpose, positioning, value proposition, voice, and messaging architecture to ensure distinct market presence.<br>• Partner with creative, media, account, and growth teams to convert business goals into integrated campaign strategies and compelling go-to-market direction.<br>• Evaluate brand health, campaign effectiveness, and competitive standing, then recommend optimization opportunities in collaboration with analytics partners.<br>• Present strategic narratives and recommendations to senior stakeholders, serving as a trusted advisor for key clients, prospects, and new business efforts.<br>• Champion the thoughtful use of AI and emerging capabilities to improve strategic development, creative processes, and agency effectiveness.<br>• Build a repeatable strategy process that connects insight, planning, execution, measurement, and learning so strategy is embedded in day-to-day operations.
<p>We are looking for a Sr. Creative Strategist to shape high-impact marketing ideas that connect brand storytelling with measurable business results in Los Angeles, California. This position is ideal for a commercially focused marketer who can interpret consumer behavior, performance signals, and market trends to guide content and campaign direction across the full customer journey. You will work cross-functionally with brand, creative, acquisition, and analytics partners to develop messaging and concepts that strengthen awareness, improve consideration, and increase conversion.</p><p><br></p><p>Responsibilities:</p><p>• Define and refine the creative strategy by combining audience insights, brand priorities, competitive context, and campaign performance findings.</p><p>• Build messaging frameworks, campaign angles, and content concepts that translate brand positioning into persuasive consumer communications.</p><p>• Map content needs across the funnel so marketing assets support discovery, education, objection handling, and conversion at the appropriate moments.</p><p>• Establish stage-specific success measures to evaluate awareness, consideration, and conversion efforts based on the role each asset plays.</p><p>• Partner with acquisition and analytics teams to assess paid channel results and identify patterns in winning messages, formats, hooks, and offers.</p><p>• Create structured testing plans that explore new ideas while also improving proven concepts through iteration, audience expansion, and format experimentation.</p><p>• Use customer feedback, reviews, social listening, service insights, and behavioral trends to uncover motivations, objections, and unmet needs.</p><p>• Prepare clear creative briefs and strategic guidance for designers, editors, creators, AI-supported resources, and production partners to ensure execution aligns with insight-driven goals.</p><p>• Serve as a guardian of brand consistency while evolving the creative approach to remain distinctive, relevant, and growth-oriented.</p>
<p>We are looking for a Sr. Creative Strategist to shape high-performing paid social concepts for a fast-growing beauty brand in Los Angeles, California. This role connects audience insights, platform trends, and performance results to develop compelling creative across key acquisition channels. The ideal candidate brings strong storytelling instincts, a test-and-learn mindset, and the ability to guide creative production while contributing hands-on edits when needed.</p><p><br></p><p>Responsibilities:</p><p>• Build a paid social creative roadmap for channels such as Meta and TikTok using campaign data, audience behavior, and product messaging insights.</p><p>• Develop a consistent flow of new advertising ideas, including video angles, opening hooks, copy concepts, static layouts, and carousel structures tailored to platform best practices.</p><p>• Prepare clear, actionable briefs for creators, designers, and editors that outline the strategic objective, messaging direction, visual approach, and technical requirements.</p><p>• Produce light creative updates independently by refining short-form footage, adjusting captions, refreshing copy, and assembling rapid-test assets for campaign experimentation.</p><p>• Oversee the movement of creative work from concept to final delivery, partnering with freelance talent and ensuring assets are completed on time for paid media activation.</p><p>• Review performance results on a regular basis to identify successful patterns, optimize existing concepts, and surface new testing opportunities.</p><p>• Monitor emerging content trends, competitor activity, and shifts within the beauty category to keep the creative pipeline relevant and effective.</p><p>• Apply AI-powered tools to speed up ideation, draft scripts, refine messaging, and support efficient asset creation during development cycles.</p>
We are looking for a Visual Designer to join a collaborative media and communications team in Los Angeles, California. This contract opportunity has the potential to become permanent and is ideal for a creative individual who can translate ideas into effective digital and print materials that strengthen brand presence and support marketing goals. The role focuses heavily on web design, responsive digital content, and visually engaging assets that perform well across desktop and mobile experiences.<br><br>Responsibilities:<br>• Develop branded website pages, landing pages, and digital design components that support outreach and campaign objectives.<br>• Create mobile-friendly layouts and visual content that deliver a consistent experience across screen sizes and devices.<br>• Partner with marketing, admissions, and communications stakeholders to refine site presentation, improve navigation, and elevate overall usability.<br>• Use UX/UI design practices to produce intuitive, accessible, and engaging digital experiences that encourage audience interaction.<br>• Prepare web-ready graphics and visual assets with attention to load performance, formatting, and accessibility standards.<br>• Design a broad range of creative materials such as social media visuals, online advertisements, logos, brochures, posters, signage, merchandise, presentations, and other branded collateral.<br>• Maintain visual consistency across digital and print projects by applying established brand guidelines throughout all deliverables.
<p>Director of IT</p><p>Sherman Oaks, CA (Onsite)</p><p>Salary: Up to $160,000 DOE</p><p><br></p><p>We are seeking a Director of IT to lead technology strategy, vendor management, cybersecurity oversight, and enterprise applications for a growing organization. This role will serve as the primary technology leader, partnering with executive leadership to modernize systems, improve integrations, and drive technology initiatives across the business.</p><p>What You'll Do</p><ul><li>Develop and execute the organization's technology roadmap.</li><li>Manage relationships with MSPs, technology vendors, and implementation partners.</li><li>Lead software implementations, system upgrades, integrations, and modernization projects.</li><li>Oversee cybersecurity strategy, risk management, and business continuity planning.</li><li>Optimize enterprise applications, including CRM, ERP, HR, and other business systems.</li><li>Drive process improvement, automation, reporting, and AI-enabled solutions.</li><li>Partner with stakeholders to translate business needs into scalable technology solutions.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and Apply Now</p>
<p><strong>Primary Duties and Responsibilities:</strong></p><p>· <strong>Customer Experience Strategy:</strong> Own the strategy and roadmap for the full customer journey. Set clear goals and KPIs to improve customer experience, retention and automation and report on them regularly to the President and leadership team.</p><p>· <strong>Retention and Lifetime Value:</strong> Make retention a driving force across the business. Partner with the marketing team to improve repeat purchase rate, subscription and replenishment programs, win-back efforts, and post-purchase education that turns first-time buyers into loyal customers.</p><p>· <strong>Customer Service Operations:</strong> Manage our customer service agency that handles customer email, chat, phone, review response and social response. Review weekly reporting, set quality standards and KPIs, partner with brand to maintain training materials, and manage staffing levels.</p><p>· <strong>Champion and Own AI and Automation:</strong> Drive our AI and automation strategy for customer support. Implement, train, and continually improve chatbots and AI agents that resolve common questions accurately and in our brand voice, and determine when to hand off to a human agent. Measure deflection, resolution, accuracy, and customer sentiment, and build a roadmap for what to automate next.</p><p>· <strong>Tech Stack and Shopify Integration:</strong> Own the customer experience tech stack, including our tools for CRM, AI-agents, reviews, social response and loyalty. Partner with our e-comm team to ensure everything integrates cleanly with Shopify, Klaviyo, Aftership, Recharge and our fulfillment partners so every agent has the full customer picture.</p><p>· <strong>Voice of the Customer:</strong> Mine tickets, chats, reviews, surveys, and social comments to identify trends, product issues, and unmet needs. Turn these insights into clear recommendations for product, marketing, and operations, and close the loop with the customer.</p><p>· <strong>Policies and Cross-Functional Partnership:</strong> Own policies for shipping, returns, refunds, and guarantees, balancing customer goodwill with margin. Work closely with operations, fulfillment, and finance on order issues, and with marketing and product teams on launches, claims, and messaging so the support team is ready before every launch.</p><p>· <strong>Reporting and Analytics:</strong> Build dashboards and regular reporting on CX performance and its impact on revenue, retention, and cost per resolution. Use data to make decisions on staffing, tools, and investments.</p>
<p>We are looking for an experienced Sr. Digital Marketing Manager to lead high-impact paid media initiatives that accelerate customer growth across multiple brands in Los Angeles, California. This role combines strategic planning with hands-on campaign management, requiring someone who can translate performance data into actionable decisions and meaningful business outcomes. The ideal candidate brings strong expertise in paid social, sharp analytical judgment, and the ability to work closely with cross-functional partners in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, launch, and ongoing optimization of large-scale paid media campaigns with a strong emphasis on paid social performance.</p><p>• Develop channel strategies, budget allocation recommendations, and testing plans that support acquisition goals and long-term growth.</p><p>• Manage campaigns directly within advertising platforms, monitor results closely, and make data-driven adjustments to improve efficiency and conversion performance.</p><p>• Partner with creative, ecommerce, analytics, and broader marketing teams to align media efforts with brand objectives and commercial priorities.</p><p>• Evaluate campaign results, identify trends, and present clear insights and recommendations to senior leaders and key stakeholders.</p><p>• Oversee media investment across multiple brands or business lines while balancing priorities, timelines, and performance expectations.</p><p>• Build reporting frameworks and dashboards that provide visibility into spend, returns, and growth opportunities.</p><p>• Contribute to team leadership by sharing best practices, improving workflows, and helping raise the overall quality of performance marketing execution.</p>
<p><strong>Key Responsibilities:</strong></p><p> • Lead and develop a sales team of 3–5 professionals, including Sales Managers and Sales Coordinators</p><p> • Drive growth across Business Transient, Group Sales, and Tour Sales segments</p><p> • Increase hotel revenue, occupancy, and market share through strategic sales initiatives</p><p> • Oversee sales strategy, branding, marketing efforts, and property positioning</p><p> • Partner with executive leadership on guest experience, hotel amenities, valet services, and overall brand presence</p><p> • Build a strong sales culture through coaching, accountability, and team development</p><p><strong>Ideal Background:</strong></p><p> • Proven hotel/hospitality sales leadership experience</p><p> • Successful track record driving group, transient, and tour business</p><p> • Strong executive presence with the ability to influence and lead teams</p><p> • A high-performing Hotel Sales Manager ready for their first Director of Sales opportunity would also be considered</p><p> • Passion for building relationships, developing teams, and growing business</p>