We are looking for an Office Services Associate to join our team on a contract basis in Los Angeles, California. In this role, you will provide essential back-office support, including copy and mail services, while maintaining high standards of customer service and operational efficiency. This position offers a dynamic environment where attention to detail and strong organizational skills are key to success.<br><br>Responsibilities:<br>• Handle reprographics and mail services in both physical and digital formats, ensuring timely and accurate completion of tasks.<br>• Follow established procedures to prioritize and manage workflow effectively, meeting deadlines and client expectations.<br>• Perform quality assurance checks on completed work to maintain high standards of service.<br>• Troubleshoot basic equipment issues and coordinate with supervisors or clients to resolve any operational challenges.<br>• Load and maintain office machinery with necessary supplies such as paper and toner, ensuring uninterrupted functionality.<br>• Maintain accurate logs for all office services activities, ensuring proper documentation and tracking.<br>• Assist with breakroom and conference room cleanup, promoting a tidy and organized workplace.<br>• Adhere to company policies as well as client-specific site policies to ensure compliance and professionalism.<br>• Provide exceptional customer service to enhance client relationships and satisfaction.<br>• Lift and transport materials up to 50 lbs. as needed to support operational requirements.
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Perform reprographics, mail services, and intake tasks following established procedures.</p><p>• Monitor and maintain job logs to ensure accurate documentation of all office services activities.</p><p>• Communicate effectively with supervisors and clients regarding job progress and deadlines.</p><p>• Troubleshoot basic equipment issues and ensure machines are stocked with necessary supplies like paper and toner.</p><p>• Prioritize and manage workflow to meet deadlines and maintain high-quality standards.</p><p>• Conduct Quality Assurance checks on completed tasks to ensure accuracy and compliance.</p><p>• Follow company and client policies while using resources efficiently.</p><p>• Handle sensitive and confidential documents with care and discretion.</p><p>• Lift and transport items up to 50 pounds regularly as part of daily tasks.</p><p>• Collaborate with team members and contribute to a positive and productive work environment.</p>
<p>The Medical Billing Support Services Associate I coordinate and performs all aspects of the processing of cash receipts from automated and manual payers in accordance with training materials, scripts, and standard operating procedures. Position also performs a variety of duties which may include reviewing overpayments, credits and recoupments. Making phone calls and/or using payers web portals to check patient eligibility or confirming status of pending recoupments. This role is a Hybrid Remote role. Candidate must live with in Los Angeles County. </p><p>Essential Duties:</p><p>• Understand the practice billing and collection system and process requirements for the automated and manual cash posting, batch balancing and reconciliation of cash receipts in the insurance billing process.</p><p>• Researches and analyzes un-posted cash on hand and unapplied cash to ensure timely posting and resolution.</p><p>• Investigate unapplied cash receipts and resolve or escalate in a timely manner to lead or supervisor.</p><p>• Reverses balance to credit or debit if charges were improperly billed.</p><p>• Contacts insurance carriers as necessary to determine correct payment application.</p><p>• Reviews correspondences related to refunds and or recoupments. Takes the necessary actions such as issuing a refund request or sending a dispute/appeal to the payer.</p><p>• Responsible for evaluating credit balances and ensuring that refunds are issued to the appropriate payer in a timely and accurate manner.</p><p>• Work with Finance and other Revenue Cycle Departments to optimize the cash posting, balancing and reconciliation process.</p><p>• Communicates issues related to payment posting and refunds from payers to management.</p><p>• Updates correct payer and resubmits claims to the payers.</p><p>• Consistently meets/exceeds productivity and quality standards.</p><p>• Cross trained and performs billing processes such as charge entry, insurance verification of eligibility and ensuring correct payer is billed, reviewing, and resolving billing edits from worklists.</p><p>• Cross trained and performs customer service duties as such as answering patient phone calls, patient email inquiries or division email inquiries related to patient balances.</p><p>• Contacting insurance payers on behalf of the patient and or with the patient on the call to resolve patient responsibility concerns. Review and resolve self-pay credit balances.</p><p>• Special projects assigned by leadership for example annual audits, escheatment reviews, payer projects, compliance monthly audits.</p><p>• Special billing and collections for LOAs.</p><p>• Special billing and collections for Case Rates.</p><p>• Special billing and collections for Embassy Services.</p><p>• Performs other related duties as assigned by management team.</p>
<p>We are seeking a detail-oriented <strong>Check Auditor</strong> to support the General Accounting team on a contract basis. This role is responsible for managing the check printing process and auditing vendor payments to ensure accuracy and compliance with internal procedures. This is a fully onsite position based in El Segundo.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Audit vendor checks against supporting documentation, verifying accuracy of addresses, amounts, and payment details</li><li>Manage and oversee the check printing process</li><li>Ensure backup check printer functionality and readiness</li><li>Partner with expense and merchandise inventory teams to validate payment support</li><li>Train team members to ensure proper coverage of check printing and audit processes</li><li>File invoices and maintain organized financial records</li><li>Ensure adherence to established processes, procedures, and internal controls</li><li>Assist with special projects and additional tasks as needed</li></ul><p><br></p>
<p>Our client, a stable publicly traded service firm has a Director of Audit opportunity open due to promotion. This role will be fully onsite in the San Fernando Valley area of Los Angeles and will oversee a team of 2 handling SOX, financial and operational audits. This role will also review IT audit work performed by a 3rd party.</p>