We are looking for a dependable Office Services Associate to support day-to-day front desk and workplace operations in Milwaukee, Wisconsin. This Contract position is ideal for someone who enjoys balancing client-facing reception duties with hands-on office support, mail handling, meeting coordination, and general administrative assistance. The person in this role will help maintain an organized, detail-oriented environment while providing responsive service to attorneys, staff, visitors, and vendors.<br><br>Responsibilities:<br>• Welcome visitors, answer and route incoming calls, open and close the reception area, and guide guests to meeting spaces in a courteous and attentive manner.<br>• Oversee incoming and outgoing mail, package deliveries, and courier activity, including distributing correspondence, preparing outbound shipments, and directing financial documents to the appropriate team.<br>• Keep conference rooms ready for daily use by managing reservations, preparing rooms for meetings, resetting spaces afterward, and ensuring supplies are replenished.<br>• Support office equipment and shared work areas by restocking paper, monitoring supply levels, arranging service when needed, and maintaining cleanliness at copy and common stations.<br>• Provide basic technical assistance for Zoom and other virtual meetings, help new employees with simple equipment orientation, and escalate more complex issues to the IT team.<br>• Assist with the organization, labeling, archiving, retrieval, and secure destruction of physical and electronic records in accordance with firm procedures.<br>• Coordinate food service and event support by arranging catering, setting up refreshments, monitoring meeting needs, and restoring event spaces after use.<br>• Maintain kitchen and hospitality areas by replenishing beverages and consumables, checking appliances, running dishwashers as needed, and keeping counters and high-touch surfaces clean and stocked.<br>• Communicate building and facilities concerns such as lighting, cleaning, and other common-area issues, and work with internal teams or outside vendors to help resolve them.<br>• Handle a variety of administrative support tasks, including preparing file folders, assembling mailings, scanning documents, and assisting legal and administrative teams with special projects.
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism and provide clear, helpful information.<br>• Assist individuals with questions, concerns, and service requests while delivering a positive customer experience.<br>• Enter orders and update customer details with accuracy and attention to detail.<br>• Place outbound calls as needed to follow up on requests, confirm information, or provide updates.<br>• Document customer interactions thoroughly to maintain organized and reliable records.<br>• Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Support daily call center operations by managing a consistent volume of phone-based interactions.
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, attentive support.<br>• Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy.<br>• Enter customer orders and service details into internal systems while maintaining complete and accurate records.<br>• Place outbound calls as needed to follow up on requests, clarify order information, or provide updates.<br>• Manage a steady volume of call center activity while maintaining service quality and attention to detail.<br>• Communicate clearly with customers and internal team members to support timely resolution of service needs.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Fond du Lac, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>