<p>We are seeking a dedicated and customer-focused professional to join our team as a Customer Service Representative supporting the Financial Aid department. This role serves as the first point of contact for students and parents, providing accurate information, guidance, and an exceptional service experience throughout the financial aid process.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary contact for incoming inquiries from students and parents via phone, email, and in-person interactions</li><li>Deliver high-quality customer service by actively listening, resolving concerns, and ensuring a positive experience</li><li>Provide clear and accurate information regarding financial aid programs, application processes, and timelines</li><li>Assist students and families in navigating FAFSA policies, procedures, and requirements</li><li>Maintain up-to-date knowledge of federal, state, and institutional financial aid regulations</li><li>Document all interactions and maintain accurate records in internal systems</li><li>Collaborate with the Financial Aid team to ensure consistent communication and service delivery</li><li>Escalate complex issues as needed while maintaining professionalism and follow-through</li></ul><p><br></p>
<p>We are looking for a detail-oriented Receptionist to support daily front desk operations in Houston,TX. This Contract position will serve as a key point of contact for visitors, employees, and guests while helping maintain an organized and welcoming office environment. The ideal candidate brings strong customer service skills, administrative accuracy, and the ability to manage multiple priorities throughout the workday.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and provide attentive front desk support to create a positive on-site experience.</p><p>• Answer incoming calls, direct inquiries appropriately, and relay messages in a timely manner.</p><p>• Coordinate meeting space bookings and help ensure conference rooms are prepared for scheduled use.</p><p>• Arrange catering requests for meetings and confirm delivery details as needed.</p><p>• Monitor pantry and office supply levels, replenish stock, and track inventory to support daily operations.</p><p>• Assist with guest access procedures and guide visitors to designated meeting areas.</p><p>• Support room setup activities to help meetings and events run smoothly.</p><p>• Provide additional administrative assistance based on day-to-day business needs.</p>
We are looking for an experienced Program Manager to oversee the operations of a university program or department in Houston, Texas. This role involves managing day-to-day activities, supervising staff, and ensuring compliance with regulatory standards. As a Long-term Contract position, this opportunity is ideal for professionals with a background in research oversight, regulatory compliance, or ethics.<br><br>Responsibilities:<br>• Manage daily operations of a university program or department, ensuring efficiency and alignment with organizational goals.<br>• Supervise and provide guidance to staff members, including evaluating performance and coordinating tasks.<br>• Develop and implement procedures for effective program administration.<br>• Monitor program expenditures and ensure adherence to budgetary constraints.<br>• Prepare and review reports, including budgets, activity summaries, and ad hoc analyses as needed.<br>• Coordinate grant-related communications and oversee related processes such as scholarships and funding proposals.<br>• Create and maintain comprehensive documentation, including abstracts, research reports, and procedural manuals.<br>• Ensure compliance with policies, procedures, and conflict of interest regulations.<br>• Collaborate with research faculty, staff, and university offices such as Contracts and Grants, Technology Transfer and Innovation, and Research Integrity and Oversight.<br>• Perform additional duties as assigned to support program success.
<p>Our client is seeking an Accounts Receivable Specialist for an <strong>immediate need</strong> within a growing manufacturing environment. This is a contract-to-hire opportunity offering a stable schedule and a hands-on role supporting core A/R operations. The position is fully onsite in the Humble area, Monday through Friday, with flexible hours of either 7:30–4:30 or 8:00–5:00.</p><p><br></p><p>Key Responsibilities</p><ul><li>Support day-to-day accounts receivable operations across invoicing, cash applications, and collections</li><li>Create, review, and distribute customer invoices accurately and in a timely manner</li><li>Record, verify, and post incoming payments in accordance with internal accounting policies</li><li>Maintain and reconcile the A/R ledger to ensure accuracy and completeness</li><li>Manage customer collections and follow up on outstanding balances</li><li>Respond to customer inquiries and research billing discrepancies</li><li>Investigate and resolve issues related to invoicing, payments, and account balances</li><li>Generate reports on aging, collections, and key A/R metrics and communicate insights to management</li><li>Manage and track dispute resolution processes to ensure timely closure</li></ul><p><br></p>
We are looking for an Accounts Receivable Clerk to join a fast-paced team in Houston, Texas. This Long-term Contract position is fully onsite and is ideal for someone who excels at managing billing accuracy, researching payment issues, and maintaining organized financial records. The role supports high-volume receivables activity and requires strong follow-through, attention to detail, and confidence working with internal teams and customers. Candidates with experience in commercial collections, cash application, and Oracle will be well positioned for success.<br><br>Responsibilities:<br>• Review electronically issued invoices to confirm customer-specific billing standards are satisfied before release.<br>• Investigate unpaid or delayed invoices, identify the source of discrepancies, and coordinate solutions with customers and internal business partners.<br>• Track disputed balances and document findings, follow-up actions, and account status through clear reporting.<br>• Monitor aging receivables and actively pursue past-due balances through outreach and collection efforts.<br>• Apply incoming payments accurately across customer accounts, including credit card transactions, checks, and other remittance channels.<br>• Maintain account records for cash customers, prepaid balances, unapplied cash, and assigned credit terms in collaboration with treasury and related teams.<br>• Examine monthly trial billing and complete billing cycle close activities to ensure invoices for products and services are issued correctly and on schedule.<br>• Support month-end revenue reporting by preparing account reconciliations, accrual details, allocation data, invoice export information, and related financial reports.<br>• Communicate professionally with internal stakeholders and external customers to resolve billing concerns efficiently and maintain strong service levels.