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131 results for Customer Service in Texas

Desktop Support Technician

Austin, TX
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
Desktop Support Technician Onsite | Austin, TX | 6-month Contract We are looking for an experienced and self-directed Desktop Support Technician to provide hands-on technical support in Austin, Texas. This contract opportunity is ideal for someone who enjoys being the primary onsite IT presence while working closely with a broader remote support team. The position requires strong troubleshooting ability, sound judgment, and a customer-focused approach when assisting employees, including senior leadership, in a detail-oriented office environment. Responsibilities:• Deliver in-person technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues in the office.• Support Windows-based workstations and everyday business tools, including Microsoft 365 applications such as Outlook, Teams, OneDrive, and SharePoint.• Handle desk-side incidents involving printers, peripherals, and other standard office technology to keep users productive.• Act as the main onsite IT contact, maintaining a high level of expertise and discretion during interactions with staff and executives.• Partner with remote support personnel to escalate more complex issues, share updates, and ensure timely follow-through on open requests.• Manage and respond to service desk tickets efficiently while prioritizing user needs and minimizing disruption to daily operations.• Work independently to assess technical problems, determine appropriate solutions, and maintain alignment with established support practices.• Provide occasional assistance at other company locations if business needs require travel.• Maintain reliable support coverage in the office and help create a smooth technology experience for end users.• Contribute to a long-term support model by building trusted relationships with employees and serving as a consistent onsite resource.
2026-05-26T14:18:48Z

IT Support Analyst

Dallas, TX
onsite
Permanent / Full Time
80000.00 - 110000.00 USD / Yearly
We are looking for an IT Desktop Support Analyst to deliver dependable technical assistance for employees in Downtown Dallas, TX while also supporting colleagues in other domestic and international offices. This position plays a key role in maintaining a smooth end-user technology experience by resolving day-to-day issues, preparing devices for new and departing staff, and supporting meeting room technology. The ideal candidate combines strong troubleshooting ability with a customer-focused approach and works effectively with broader IT teams to keep services running efficiently. Responsibilities: End User Support<ul><li>Provide onsite support for Dallas employees and remote support for other offices</li><li>Troubleshoot hardware, software, and connectivity issues (Windows, macOS, mobile devices)</li><li>Support peripherals, printers, and standard business applications</li><li>Maintain a high level of responsiveness and professionalism</li><li>Provide conference room and AV support, including live meeting troubleshooting</li></ul>Service Desk & Incident Management<ul><li>Manage and resolve tickets using the firm’s ITSM platform</li><li>Own issues through resolution, escalating when necessary</li><li>Document solutions and maintain accurate support records</li></ul>User Lifecycle & Device Management<ul><li>Support onboarding and offboarding (device provisioning, access setup/removal)</li><li>Configure and deploy endpoints in alignment with security standards</li><li>Track and manage inventory of laptops, accessories, and equipment</li></ul>Collaboration & Improvement<ul><li>Partner with IT teams on system rollouts, upgrades, and initiatives</li><li>Identify recurring issues and contribute to process and workflow improvements</li><li>Share knowledge to ensure consistent service delivery</li></ul>
2026-05-28T17:38:46Z

HR & Payroll Assistant - Bilingual - English and Spanish

Webster, TX
onsite
Permanent / Full Time
58000.00 - 62000.00 USD / Yearly
The HR & Payroll Assistant Bilingual English and Spanish supports day-to-day human resources and payroll operations, ensuring accurate processing, compliance, and a positive employee experience. This role partners closely with HR leadership and payroll to assist with recruitment coordination, employee onboarding and offboarding, benefits administration, and multi-state payroll processing. The ideal candidate is detail-oriented, highly organized, bilingual in English and Spanish, and must be experienced with ADP Workforce Now. Key Responsibilities for the The HR & Payroll Assistant Bilingual English and SpanishPayroll & HR Operations<ul><li>Assist with bi-weekly and/or semi-monthly payroll processing using ADP Workforce Now (WFN), including multi-state payroll compliance.</li><li>Maintain accurate payroll records, employee data, garnishments, deductions, and timekeeping entries.</li><li>Support payroll audits and ensure compliance with federal, state, and local regulations.</li><li>Respond to employee inquiries regarding payroll, deductions, and pay discrepancies.</li></ul>Benefits & Open Enrollment<ul><li>Assist with benefits administration, including new hire enrollments, qualifying life events, and terminations.</li><li>Support annual open enrollment, including employee communication, data entry, and coordination with benefits providers.</li><li>Maintain benefits records and ensure accuracy in HRIS systems.</li></ul>Recruiting & Onboarding Support<ul><li>Coordinate interviews with hiring managers and candidates, including scheduling and follow-up communication.</li><li>Assist with job postings, applicant tracking, and candidate correspondence.</li><li>Support onboarding processes, including new hire orientation, system access, and document collection.</li></ul>Compliance & Employee Documentation<ul><li>Ensure employment document compliance, including I-9s, E-Verify, personnel files, and record retention.</li><li>Coordinate and track background checks and drug testing for pre-employment and as required.</li><li>Maintain confidential employee records in compliance with company policy and employment laws.</li></ul>General HR Support<ul><li>Assist with employee relations matters by preparing documentation and reports as needed.</li><li>Support HR projects, audits, reporting, and process improvements.</li><li>Perform additional HR-related duties as assigned, including training coordination, policy administration, and internal communications.</li></ul>
2026-05-29T19:48:48Z

Application Support Technician

Austin, TX
remote
Temporary / Contract
30.00 - 43.00 USD / Hourly
Application Support TechnicianOnsite | Austin, TX | Contract-to-Hire We are seeking an Application Specialist Technician to support a newly launched, enterprise-grade platform. This role will focus on helping users successfully onboard, configure, and navigate the platform, while providing ongoing technical and functional support. You’ll work closely with product, engineering, and implementation teams to ensure a seamless user experience and timely resolution of issues. Responsibilities:<ul><li>Provide day-to-day support to users, including onboarding, configuration guidance, and troubleshooting</li><li>Respond to and resolve support tickets, ensuring clear communication and timely follow-up</li><li>Diagnose and escalate complex technical or platform-related issues as needed</li><li>Partner with product, engineering, and implementation teams to drive issue resolution</li><li>Document support processes, solutions, and common issues for knowledge sharing</li><li>Monitor trends in support requests and contribute to process and platform improvements</li><li>Assist in user training and adoption efforts to improve overall platform utilization</li><li>Maintain a high level of customer service and professionalism in all interactions</li></ul>
2026-06-04T13:54:04Z

Accounts Receivable Specialist

Keller, TX
remote
Temporary / Contract
- USD / Hourly
Our client, a growing and well-established organization, is immediately seeking an experienced Accounts Receivable Specialist to join their accounting team on a contract to permanent basis. This position will play a key role in managing customer accounts, cash applications, billing, collections, and account reconciliations. The ideal candidate will have experience working within Oracle and thrive in a fast-paced corporate accounting environment.
2026-06-15T16:13:47Z

Administrative Assistant

Austin, TX
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are looking for a detail-oriented Administrative Assistant to support front desk and reception operations for a busy office. This contract position is ideal for someone who enjoys creating a welcoming environment, coordinating day-to-day office activities, and delivering responsive service to visitors and staff. The role requires strong communication, organization, and multitasking skills, along with the ability to manage shifting priorities in an onsite setting. Responsibilities: • Welcome guests and employees at the front desk, direct them appropriately, and alert team members when visitors arrive. • Handle incoming calls through Microsoft Teams or related phone systems, route inquiries efficiently, and provide helpful first-level assistance. • Oversee daily reception activities, including receiving packages, distributing deliveries, and responding to general office questions. • Coordinate meeting room schedules, help maintain shared space availability, and support smooth day-to-day office flow. • Keep the lobby, reception desk, and main conference areas neat, stocked, and ready for visitors and internal meetings. • Assist with visitor support tasks such as parking validation when needed and refreshment restocking throughout the office. • Represent the organization by delivering courteous, attentive service during every interaction. • Take on additional administrative or front office duties as assigned to support business needs.
2026-06-08T22:43:43Z

Systems Engineer

San Antonio, TX
onsite
Permanent / Full Time
85000.00 - 100000.00 USD / Yearly
We are looking for a Systems Engineer to support and strengthen enterprise infrastructure in San Antonio, Texas. This role focuses on building reliable, secure environments across on-premises and cloud platforms while helping users and teams resolve complex technical issues. The ideal candidate brings strong experience with Microsoft ecosystems, Azure services, and network security, along with the judgment and professionalism needed to work with sensitive systems and information. Responsibilities: • Build, administer, and improve network and server environments with a focus on security, performance, and long-term scalability. • Maintain protective controls across systems and networks by applying established security standards, monitoring risks, and addressing exposures promptly. • Create and uphold technical policies, operating procedures, and infrastructure standards related to IP networking and system administration. • Diagnose and resolve escalated hardware, software, connectivity, and infrastructure problems across the organization. • Support Microsoft technologies such as Windows Server, SharePoint, Microsoft 365, Exchange-related services, and Active Directory environments. • Administer Azure resources, including virtual machines, virtual networks, databases, and identity services, while ensuring effective integration with on-premises platforms and business applications. • Configure and monitor firewalls, VPN connections, and other network security tools to maintain secure communication between offices, users, and cloud environments. • Perform patch management, vulnerability identification, and remediation activities to keep infrastructure current and protected. • Serve as a senior technical point of contact by documenting work accurately, managing support tickets efficiently, and providing users with clear status updates throughout issue resolution.
2026-05-27T16:08:44Z

Business Immigration Analyst (Paralegal)

Dallas, TX
onsite
Temporary / Contract
21.00 - 22.00 USD / Hourly
About the Role The Business Immigration Analyst position provides the opportunity to make an immediate impact while offering training, detail oriented development, and long-term growth opportunities. This role operates within a fast-paced, dynamic, and collaborative immigration-focused environment. The organization is committed to delivering world-class client service and leveraging industry-leading technology solutions to help clients navigate the complex landscape of global immigration. Key Responsibilities Learn and develop knowledge of various types of immigration matters, case types, and client processes. Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, drafting, and case filing. Communicate with foreign nationals and client contacts under supervisor guidance, providing clear and timely responses regarding case status and general inquiries. Meet assigned deadlines in accordance with Service Level Agreements (SLAs) and communicate case progress, status updates, and escalations as needed. Compile and summarize large volumes of data within case management systems for reporting to clients, managers, and internal teams. Contribute to team and individual productivity goals. Demonstrate flexibility, initiative, and strong organizational skills. Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance (including adherence to Data Privacy protocols and accurate use of case management systems).
2026-06-10T16:23:42Z

IT Administrator

Fort Worth, TX
onsite
Temporary to Hire
35.00 - 40.00 USD / Hourly
We are seeking a hands-on IT professional to serve as the primary onsite support resource for a growing environment. This role is responsible for delivering Tier 1 and Tier 2 support to end users, ensuring reliable operation of hardware, software, and workplace technology. The position requires a strong customer service mindset, including providing high-touch support to executive leadership.You will play a key role in maintaining daily IT operations across both office users and production environments, supporting a diverse range of devices and systems. This is a highly visible position where you will manage ticket flow, prioritize issues, and coordinate with external partners including a Managed Service Provider (MSP) and vendors. POSITION: IT ADMINISTRATORLOCATION: FORT WORTHSALARY: $75-85K Responsibilities<ul><li>Provide onsite Tier 1 and Tier 2 technical support for end users, resolving hardware, software, and access-related issues</li><li>Support and maintain end-user devices, including desktops, laptops, and specialized equipment used in operational environments</li><li>Deliver white-glove IT support to executive leadership, ensuring a high level of responsiveness and professionalism</li><li>Manage and troubleshoot conference room and AV technologies, including collaboration tools and company-wide meetings</li><li>Coordinate with third-party vendors and MSP partners to address escalations related to infrastructure, networking, and security</li><li>Support a mixed environment of office staff and production-floor users, including troubleshooting handheld devices and printing equipment</li><li>Take ownership of ticket management, prioritization, and documentation while operating independently as the primary onsite IT contact</li></ul>
2026-06-04T21:23:46Z

Contracts Manager

Irving, TX
onsite
Permanent / Full Time
97000.00 - 121000.00 USD / Yearly
We are looking for a Contracts Manager to support critical agreement activity for our aerospace business in North Texas. This position works across legal, commercial, operational, and supply chain teams to guide contracts from initial drafting through negotiation, execution, and ongoing compliance. The role offers strong visibility into customer and vendor agreements while helping the organization manage risk and support long-term business objectives. Responsibilities:• Prepare, revise, and negotiate a variety of business agreements, including customer-facing and supplier-related contracts.• Work closely with teams such as sales, procurement, engineering, program management, and customer support to align contract terms with operational needs.• Evaluate contractual language to identify legal and commercial exposure, then recommend practical solutions that protect business interests.• Lead or contribute to discussions with clients, vendors, and external partners to finalize acceptable contract terms.• Confirm that agreements meet company policies, applicable regulations, and internal governance requirements before execution.• Organize and maintain complete contract records within designated management tools to support accessibility, tracking, and audit readiness.• Provide guidance to managers and business leaders on key obligations, entitlements, and areas of contractual risk.• Address contract performance issues and support resolution efforts to help maintain strong business relationships and delivery outcomes.• Monitor historical contract information and reporting data to assist with analysis, planning, and decision-making.
2026-05-19T16:28:46Z

Accounts Receivable Supervisor/Manager

Irving, TX
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for an experienced Accounts Receivable Supervisor/Manager to lead receivables operations in Irving, Texas. This role is responsible for strengthening collection performance, improving cash flow, and guiding a team that supports accurate payment posting and timely follow-up on outstanding balances. The ideal candidate brings strong leadership skills, analytical judgment, and the ability to collaborate across billing, sales, and operations to enhance the full order-to-cash process. Responsibilities: • Direct daily accounts receivable activities, including collection efforts on outstanding customer balances and accurate posting of incoming payments. • Supervise, coach, and develop a team of seven AR professionals, fostering accountability, growth, and consistent service quality. • Create and implement initiatives that improve cash conversion, lower past-due balances, and support healthier days sales outstanding results. • Partner with cross-functional leaders in operations, sales, and billing to identify breakdowns in the order-to-cash cycle and drive practical improvements. • Review receivables data and performance trends to uncover risks and opportunities, then present clear recommendations to senior leadership. • Track service levels and operational metrics to ensure the team delivers timely, precise, and customer-oriented support. • Assist with onboarding newly acquired businesses by aligning receivables processes, expectations, and supporting systems. • Contribute to special assignments and take on additional responsibilities as business needs evolve.
2026-06-12T17:13:42Z

Billing Clerk

Spring, TX
onsite
Temporary / Contract
24.00 - 27.00 USD / Hourly
We are looking for a detail-oriented Billing Clerk to join our team in Spring, Texas in a Long-term Contract position. This role supports a specialized billing function and offers the opportunity to work closely with customer invoicing processes, internal business partners, and external client portals in a high-volume environment. The ideal candidate will bring strong accuracy, sound judgment, and the ability to learn complex billing requirements while contributing to smooth day-to-day operations in a hybrid work setting. Responsibilities: • Create and submit customer invoices with a high level of accuracy, ensuring charges match contractual terms, pricing agreements, and supporting records. • Manage billing activity within customer-facing platforms such as OpenInvoice, Coupa, Ariba, and related internal systems used to track invoice status and documentation. • Investigate invoice exceptions by reviewing pricing, quantities, purchase order details, tax treatment, and other discrepancies, then coordinate with internal teams to resolve them promptly. • Respond to customer billing inquiries professionally and provide updates related to invoice corrections, purchase order revisions, and account-specific requirements. • Maintain organized and complete billing records to support reporting, audit readiness, and compliance with company procedures and customer expectations. • Partner with sales, account management, and accounting teams to confirm order details, validate billable information, and address adjustments tied to accounts receivable activity. • Apply working knowledge of sales tax requirements to help ensure invoices are processed correctly and in line with applicable rules. • Provide additional support on administrative tasks and special projects as needed, particularly in areas connected to billing operations and related financial processes.
2026-05-29T21:14:07Z

Quality Assurance Analyst- Digital

Dallas, TX
onsite
Permanent / Full Time
90000.00 - 105000.00 USD / Yearly
We are looking for a detail-oriented Quality Assurance Analyst to help ensure the performance, usability, and reliability of digital products in Dallas, Texas. In this role, you will evaluate web-based applications, document issues clearly, and collaborate with technical teams to improve overall product quality. The position is well suited for someone who thrives in a fast-paced delivery environment and brings hands-on experience with testing processes across digital platforms. Responsibilities: • Execute manual and automated test activities for web applications and digital platforms to confirm features work as intended. • Create, maintain, and update test cases, test scenarios, and supporting documentation aligned with product requirements and release goals. • Detect, record, and track defects, then work closely with developers and stakeholders to support timely resolution. • Validate fixes and perform regression testing during recurring enhancement and release cycles. • Partner with Agile team members in planning, review, and testing discussions to promote quality throughout development. • Assess application behavior, functionality, and user experience to identify risks that may affect system stability or performance. • Use testing tools and support platforms, including Selenium and Zendesk, to manage test execution and issue reporting.
2026-05-30T01:18:47Z

AP/AR Clerk

Midland, TX
onsite
Permanent / Full Time
- USD / Yearly
We are looking for an AP/AR Clerk to support day-to-day accounting operations for an energy company in Midland, Texas. This role is responsible for managing a high volume of payables and receivables activity, keeping records accurate, and helping ensure invoices move through the billing cycle efficiently. The ideal candidate is organized, detail-oriented, and comfortable working across teams to resolve invoice questions, track outstanding items, and contribute to timely financial reporting. Responsibilities: • Manage a large volume of vendor bills by entering invoice details, assigning the correct accounting treatment, and confirming required approvals are in place. • Monitor unpaid vendor items and follow up on exceptions, missing approvals, or pricing differences to help move transactions to completion. • Work directly with suppliers to address billing concerns, clarify account activity, and maintain complete and accurate payables documentation. • Prepare and distribute customer invoices for midstream service activities, ensuring billing information is accurate and issued on schedule. • Review outstanding receivables regularly, follow up on past-due balances, and support timely collection efforts through consistent account monitoring. • Investigate customer billing questions and disputed charges, partnering with internal teams to identify issues and support resolution. • Produce recurring aging summaries and other account status updates to provide visibility into open receivables and pending items. • Maintain organized tracking files and use Excel tools such as pivot tables and lookup functions to support reporting on open invoices and approval status. • Assist with month-end accounting tasks, including reconciliations, audit-ready recordkeeping, and coordination with operations and commercial teams to validate billing data and service volumes.
2026-05-13T23:58:43Z

Payroll Specialist I

San Antonio, TX
onsite
Temporary to Hire
22.80 - 25.00 USD / Hourly
We are looking for a Payroll Specialist I to join a construction and contractor organization in San Antonio, Texas. This contract-to-permanent opportunity is ideal for a payroll specialist who can manage multi-state payroll with accuracy, discretion, and strong follow-through in a fast-paced, in-office environment. The person in this role will support timely payroll operations, respond to employee questions, and work closely with internal partners to maintain compliance and reporting standards. Responsibilities: • Administer end-to-end payroll processing for weekly, biweekly, and off-cycle pay runs across multiple states, ensuring wages, paid time off, garnishments, insurance deductions, and retirement contributions are handled correctly. • Oversee timekeeping records by reviewing submitted hours for accuracy, completeness, and adherence to company policies before payroll is finalized. • Verify employee updates submitted through payroll and third-party systems to confirm changes are properly reflected in payroll records. • Coordinate with payroll team members to enter, balance, and validate payroll data so each cycle is completed accurately and on schedule. • Investigate and resolve employee payroll questions promptly, providing clear communication and dependable customer support. • Prepare payroll reports and supporting data used for prevailing wage documentation and related compliance needs. • Work alongside Human Resources on compensation, benefits, disability-related pay items, and retirement contribution activity that impacts employee pay. • Support payroll tax administration by organizing documentation for payroll tax transactions, periodic filings, annual reporting, and audit requests. • Maintain strict confidentiality while assisting with special assignments and additional payroll-related projects as business needs evolve.
2026-06-09T16:53:43Z

Receptionist

Roanoke, TX
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented and personable Receptionist to support front-desk operations in Texas. This long-term contract position is ideal for someone who enjoys being the first point of contact, managing incoming calls efficiently, and creating a welcoming experience for visitors and callers. The role requires strong communication skills, attention to detail, and the ability to handle a steady flow of administrative and phone-related tasks effectively. Responsibilities: • Welcome guests and provide a courteous, welcoming first impression at the front desk. • Manage incoming calls through a multi-line phone system, directing each call to the appropriate person or department. • Operate the switchboard efficiently while handling a high volume of inbound phone traffic. • Take accurate messages and relay important information promptly to internal team members. • Support daily reception activities, including maintaining the front office area and assisting with basic administrative tasks. • Coordinate communications in a clear and organized manner to help ensure smooth day-to-day office operations.
2026-06-16T14:48:50Z

Accounts Receivable Clerk

Dallas, TX
onsite
Temporary to Hire
22.83 - 28.84 USD / Hourly
We are looking for an Accounts Receivable Clerk to support day-to-day receivables operations for a busy organization. This contract opportunity is well suited for someone who brings strong accounting fundamentals, a sharp eye for detail, and the ability to manage customer accounts with accuracy and care. The ideal candidate will help keep billing, cash application, and collections activities running smoothly while partnering closely with internal teams and external customers. Responsibilities: • Manage invoicing activities, process customer billings, and maintain accurate accounts receivable records in a timely manner. • Apply incoming payments, post cash transactions, and reconcile account activity to ensure balances are correct and up to date. • Conduct commercial collections follow-up on outstanding balances while maintaining positive and detail-focused customer relationships. • Review customer accounts for discrepancies, investigate payment issues, and resolve billing concerns through effective problem-solving. • Support high-volume receivables workflows in a manufacturing environment by prioritizing deadlines and maintaining strong accuracy. • Prepare account reconciliations, track aging reports, and communicate collection status and payment trends to internal stakeholders. • Collaborate with accounting and operational teams to improve receivables processes and support system-related workflow updates when needed.
2026-06-15T20:43:47Z

Staff Accountant

Frisco, TX
onsite
Temporary to Hire
34.20 - 39.60 USD / Hourly
We are looking for a detail-oriented Staff Accountant to join our team in Frisco, Texas in a contract-to-permanent capacity. This role supports revenue and accounts receivable operations by managing billing activity, maintaining accurate accounting records, and helping ensure timely month-end close activities. The ideal candidate brings a strong understanding of revenue accounting principles, communicates effectively across teams and with customers, and is comfortable improving processes in a fast-paced environment. Responsibilities: • Prepare and issue customer invoices in line with contractual terms and billing guidelines. • Investigate account issues, resolve payment variances, and follow through on open receivable matters. • Examine customer agreements to confirm proper billing treatment and support accurate revenue recognition. • Maintain deferred revenue activity and related recognition schedules in accordance with U.S. accounting standards. • Monitor outstanding balances, coordinate collection efforts, and assist with recommendations for reserves or write-offs when needed. • Process billing corrections such as credit memos, debit memos, refunds, and the associated journal entries. • Support the monthly close by completing accounts receivable and revenue-related accounting tasks on schedule. • Reconcile assigned accounts, research discrepancies, and clear outstanding reconciling items promptly. • Partner with internal departments and customers to build productive working relationships and strengthen service levels. • Contribute to team development and operational efficiency by sharing knowledge, supporting cross-training, and identifying process improvements.
2026-06-05T19:33:47Z

AR Specialist

Dallas, TX
onsite
Permanent / Full Time
45000.00 - 50000.00 USD / Yearly
We are looking for an AR Specialist to join a service-focused organization in Irving, Texas. This role supports day-to-day receivables operations by ensuring incoming payments are recorded correctly, account activity is reconciled, and billing issues are resolved efficiently. The ideal candidate brings strong attention to detail, sound financial judgment, and the ability to manage multiple priorities in a fast-paced accounting environment. Responsibilities:• Apply incoming customer payments accurately and promptly across cash, check, wire, e-check, and credit card transactions while confirming proper approval and documentation.• Prepare and maintain employee receivable billings, then review balances regularly to complete monthly reconciliations.• Record customer-related charges, credit card chargebacks, and manually processed PayPal activity in the general ledger with a high degree of accuracy.• Research and manage customer credit card disputes, working toward timely resolution and clear account status updates.• Maintain manual PayPal reporting and distribute relevant information to internal teams such as shipping and customer records.• Support payment application reviews, account adjustments, and receivables analysis to improve accuracy and streamline processes.• Perform account reconciliations and contribute to month-end close activities to ensure complete and reliable financial records.• Escalate receivables concerns or exceptions to management when issues require additional review or decision-making.• Identify opportunities to enhance accounts receivable workflows and contribute to ongoing process improvements within the function.
2026-06-12T16:54:05Z

Benefits Support Analyst

Houston, TX
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area. Responsibilities:• Support customers throughout the complete project lifecycle, from sales to implementation and support.• Address and resolve Benefit related support tickets in a timely and efficient manner.• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.
2026-06-12T22:58:38Z

Assistant Credit Manager

Houston, TX
onsite
Permanent / Full Time
66000.00 - 71000.00 USD / Yearly
Our client is hiring an Assistant Credit Manager to join their team. Job Responsibilities:<ul><li>Monitor credit and accounts receivable performance, taking appropriate action to support timely collections and promote best practices.</li><li>Track team performance against key metrics such as DSO, and provide analysis on fluctuations in metrics, portfolio aging, and accounts receivable balances.</li><li>Identify collection issues and order validation exceptions requiring escalation, and proactively resolve concerns such as past-due balances, exceeded credit limits, and master data discrepancies by collaborating with customers, operations, and sales teams.</li><li>Oversee customer credit lines, collections activity, and account balances to ensure adherence to established credit limits and payment terms while minimizing credit risk exposure.</li><li>Support customer negotiations involving severely aged balances to maximize collections and reduce bad debt risk.</li><li>Review and recommend bad debt write-off amounts for the allowance for doubtful accounts reserve.</li><li>Extend credit to customers within the approved authority limits and approve credit inquiries.</li><li>Identify the root causes of delinquency and lead action plans to drive end-to-end resolution.</li><li>Communicate employee training needs and partner with the process lead to coordinate training plans.</li><li>Act as the direct backup for other credit managers within the department.</li></ul>Job Requirements:<ul><li>Bachelor’s degree in Accounting, Finance, or a related field strongly preferred.</li><li>Minimum of 3+ years of relevant experience required, including credit and collections management experience within a large public and/or global organization, with a demonstrated history of increasing responsibility, accountability, and leadership.</li><li>Strong experience with summary, consignment, and ERS invoicing, with an emphasis on supply chain customer payment processes.</li><li>3–5 years of experience with electronic billing platforms such as ADP, Oildex, and EDI.</li><li>Advanced Excel skills, including VLOOKUPs, pivot tables, and Power Query.</li><li>Advanced analytical and risk assessment capabilities, including strong financial statement analysis skills.</li><li>Ability to manage multiple projects while exercising sound business judgment.</li><li>Critical thinker with a strong ability to perform root cause analysis.</li><li>Advanced knowledge of credit assessment tools such as D& B, Get Paid, High Radius, and Experian.</li><li>Excellent verbal and written communication skills with the ability to work effectively across all levels of the organization.</li><li>Ability to travel to customer or field locations as needed to conduct account reviews alongside credit specialists or sales teams.</li></ul>
2026-06-05T20:23:45Z

Order Entry Specialist

Austin, TX
remote
Temporary / Contract
22.00 - 26.00 USD / Hourly
We are looking for a detail-driven and service-oriented professional to support our sales operations teams. In this position, you will help manage client relationships, handle order processing, and ensure smooth coordination between internal teams and international partners. This role plays an important part in maintaining efficient workflows and delivering a high-quality experience in a fast-moving B2B environment that values teamwork and strong relationships. <ul><li>Serve as a key point of connection between clients and the sales team to help move business forward.</li><li>Share product details, pricing information, and expected delivery timelines with customers.</li><li>Accurately manage incoming requests, including quotes, orders, sample shipments, and pricing approvals.</li><li>Partner with international manufacturing teams to track production progress, timelines, and stock levels.</li><li>Maintain and update essential sales documentation such as purchase orders, quotes, reports, and customer data within SAP.</li><li>Support new client setup by entering and maintaining accurate records in internal systems.</li></ul>
2026-06-08T15:43:46Z

Senior Account Manager

Coppell, TX
onsite
Permanent / Full Time
75000.00 - 95000.00 USD / Yearly
We are looking for a Senior Account Manager to strengthen client partnerships and expand business opportunities. This role combines strategic account leadership with business development, requiring someone who can understand customer needs, shape commercial solutions, and build trust with stakeholders across the organization. The ideal candidate will be skilled at managing complex relationships, supporting new client launches, and ensuring a seamless path from signed agreement to successful service delivery. Responsibilities:• Build and nurture long-term relationships with clients and prospective customers, serving as a trusted point of contact throughout the sales cycle.• Generate revenue growth by identifying opportunities, leading commercial discussions, and securing new agreements with both existing and prospective accounts.• Develop a strong understanding of each client's operational environment and translate business needs into clear product and service recommendations.• Coordinate activities across global client engagements to maintain alignment, responsiveness, and consistent service execution.• Identify high-potential leads, assess viability, and partner with internal teams to shape competitive proposals and deal strategies.• Use market, financial, and industry insight to present persuasive business cases that highlight the value of proposed solutions.• Support onboarding efforts for new accounts and help guide clients through launch activities to establish a successful partnership from the outset.• Foster collaboration across teams to uncover client challenges, surface technology-related opportunities, and contribute to solution development.• Oversee the handoff of newly won business to delivery teams to promote continuity, clarity, and a positive client experience.• Take ownership of account growth plans by recognizing opportunities to expand services and deepen engagement within assigned accounts.
2026-06-05T20:13:40Z

Director of Marketing

Mcallen, TX
onsite
Permanent / Full Time
112000.00 - 175000.00 USD / Yearly
We are looking for a strategic marketing leader to guide brand growth and demand generation for a financial services organization in McAllen, Texas. This role will shape integrated marketing efforts across multiple business lines, strengthen the institution’s market presence, and ensure communications remain clear, consistent, and compliant. The Director of Marketing will also oversee digital channels, community-facing initiatives, external partners, and team development while providing performance insights to senior leadership. Responsibilities: • Create and lead enterprise marketing plans that support revenue growth across lending, deposit, wealth, insurance, treasury, and merchant service offerings. • Protect and elevate the brand by ensuring all campaigns, materials, and communications reflect consistent positioning and messaging standards. • Analyze market conditions, customer behavior, and competitor activity to uncover opportunities and inform strategic decisions. • Direct the marketing budget, allocate resources effectively, and evaluate return on investment across campaigns and initiatives. • Present campaign results, performance trends, and actionable recommendations to executive leadership using marketing data and analytics. • Oversee website updates, digital advertising, and online visibility efforts to improve engagement and support business objectives. • Partner with internal stakeholders to deliver marketing and communication support for business units across the organization. • Manage agency, media, and vendor relationships, including contract oversight, service expectations, negotiations, and quality control. • Plan and execute events such as branch openings, client programs, educational seminars, and community outreach activities, while supervising logistics and on-site coordination. • Lead and develop the marketing team while enforcing adherence to banking regulations, advertising compliance standards, internal controls, and risk reporting procedures.
2026-06-09T16:03:42Z

Receptionist

Center Point, TX
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
Our client is in need of a receptionist to support front desk operations in Texas. The candidate will serve as the first point of contact for visitors and callers while helping keep daily office activities organized and efficient. The ideal candidate brings strong communication skills, a detail-oriented approach, and the ability to manage administrative tasks in a fast-paced setting. Responsibilities:• Welcome guests and direct them appropriately, creating a courteous and detail-oriented experience for everyone entering the office• Handle incoming phone traffic through a multi-line system, route calls accurately, and take clear messages when needed• Receive, sort, and distribute mail, packages, and deliveries in a timely manner• Keep the front desk and reception space neat, orderly, and ready for visitors throughout the day• Arrange appointments, coordinate meeting schedules, and manage conference room reservations• Support office administration by completing data entry, maintaining files, and preparing routine documents• Work closely with internal staff to help ensure smooth day-to-day office operations• Assist with additional front office and administrative tasks as needed
2026-06-16T16:58:47Z

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