<p>We are seeking a skilled Audio Visual (AV) Engineer to design, implement, support, and maintain AV systems across our organization. This role will manage the full lifecycle of AV technologies including conference room systems, digital signage, event support, and integrated control systems. The ideal candidate will have strong hands-on experience with AV hardware, software, and infrastructure, and will collaborate closely with IT, facilities, and executive teams to ensure seamless AV operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design and implement AV systems for conference rooms, training rooms, auditoriums, and other meeting spaces.</li><li>Install, configure, and maintain AV equipment including projectors, displays, microphones, speakers, cameras, and video conferencing systems (e.g., Zoom Rooms, Microsoft Teams Rooms, Cisco Webex).</li><li>Program and troubleshoot AV control systems (e.g., Crestron, Extron, AMX).</li><li>Provide technical support for live meetings, events, webinars, and hybrid/remote communications.</li><li>Maintain and monitor AV infrastructure and ensure optimal performance and uptime.</li><li>Coordinate with vendors, integrators, and contractors for AV installations and service.</li><li>Create and maintain documentation including schematics, diagrams, and user guides.</li><li>Train end-users and internal staff on AV systems and tools.</li><li>Ensure AV systems meet accessibility, security, and compliance standards.</li></ul>
We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Houston, Texas. In this role, you will provide technical support and troubleshooting assistance for a wide range of devices and systems, ensuring seamless operation and user satisfaction. This position is ideal for professionals with a strong background in IT support and a passion for resolving technical challenges.<br><br>Responsibilities:<br>• Respond promptly to technical support requests and troubleshoot issues across various platforms, including Android, Apple, and Microsoft devices.<br>• Configure and deploy computer hardware, software, and peripheral devices to meet user requirements.<br>• Manage and maintain Active Directory accounts and permissions to ensure secure access.<br>• Provide support for Cisco and Citrix technologies, addressing connectivity and operational issues.<br>• Assist with the setup and maintenance of Mac computers, ensuring optimal functionality.<br>• Perform configuration management tasks to maintain system compliance and efficiency.<br>• Handle deployments of new systems and applications, ensuring smooth integration with existing infrastructure.<br>• Deliver exceptional customer service while resolving technical issues to enhance user satisfaction.<br>• Document and track support requests, solutions, and system changes using appropriate tools.<br>• Collaborate with other IT team members to address complex problems and improve support processes.
