<p><strong>Consumer Collections Representative – Loss Mitigation | Mortgage Services</strong></p><p><strong>Location:</strong> Tempe, AZ (100% On-Site | Near Rio Salado Pkwy & Loop 101)</p><p><strong>Pay:</strong> $22/hour</p><p><strong>Job Type:</strong> Full-Time | Temp-to-Hire</p><p><strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p>Robert Half is hiring a <strong>Consumer Collections Representative – Loss Mitigation</strong> for a growing national mortgage and financial services company in Tempe. This is a great opportunity for candidates with call center customer service experience who want to build a long-term career in financial services.</p><p>This full-time, temp-to-hire position offers <strong>paid training, consistent hours, career growth, and excellent benefits upon permanent hire</strong>. The role is based in a modern, high-volume call center environment and is fully on-site.</p><p><br></p><p><em>About the Role</em></p><p>As a <strong>Loss Mitigation Collections Representative</strong>, you will make a high volume of outbound calls to mortgage customers who are more than 60 days past due on their payments. You will speak with customers in a professional and empathetic manner, gather and document financial information, and help present possible financial solutions based on their specific situation.</p><p><br></p><p><em>Key Responsibilities</em></p><ul><li>Handle high-volume outbound and inbound calls related to delinquent mortgage accounts and payment collection</li><li>Communicate professionally and empathetically with customers regarding past-due mortgage payments</li><li>Gather, review, and enter relevant financial information accurately into internal systems</li><li>Explain potential repayment or financial solution options based on customer circumstances</li><li>Document all customer interactions thoroughly and accurately</li><li>Follow compliance, quality, and customer care standards</li><li>Participate in ongoing training, coaching, and performance development</li></ul><p><em>Schedule</em></p><p><strong>Full-Time – 40 hours per week</strong></p><p><strong>Monday–Friday:</strong></p><ul><li>Spring/Summer: 9:00 AM – 6:00 PM</li><li>Fall/Winter: 10:00 AM – 7:00 PM</li></ul><p><strong>Mandatory Monthly Saturday Rotation:</strong></p><ul><li>One half-day Saturday per month</li><li>Typically 7:00 AM – 11:00 AM or 8:00 AM – 12:00 PM, depending on the time of year</li></ul><p><strong>Training Schedule:</strong></p><ul><li>First few weeks of corporate classroom training: Monday–Friday, 8:00 AM – 5:00 PM</li></ul><p><br></p>
<p>Our client is seeking an experienced Accounts Payable Specialist to join their North Phoenix team on a contract-to-permanent basis. This opportunity offering a hybrid schedule, is well suited for someone who is detail-oriented and can manage high invoice volume across multiple entities while keeping payment activity accurate, organized, and on schedule. The ideal candidate brings strong accounts payable expertise, confidence working with expense reporting and ERP systems, and the ability to communicate effectively with vendors and internal stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Examine incoming invoices and payment requests to confirm accuracy, supporting documentation, and proper authorization before processing.</p><p>• Assign correct general ledger coding, enter payable details into the accounting system, and maintain timely upload of invoice records.</p><p>• Review employee and corporate card expense submissions, ensuring policy compliance and accurate reimbursement or payment handling across multiple companies.</p><p>• Coordinate recurring payment cycles, including weekly check runs and other disbursement methods such as ACH, while meeting established deadlines.</p><p>• Reconcile accounts payable activity, track open items, and follow up on outstanding balances to keep vendor payments current.</p><p>• Investigate billing inconsistencies, resolve exceptions with vendors or internal teams, and clear invoice-related issues efficiently.</p><p>• Maintain organized and accurate vendor master data, including tax documentation and records needed for 1099 reporting.</p><p>• Support month-end close activities by preparing AP-related reconciliations, accrual information, and other reporting as needed.</p><p>• Contribute to accounts payable operations across a multi-entity, multi-location environment with significant monthly invoice and corporate card volume, including work within D365 and Concur-related processes.</p><p>• Provide responsive service to vendor inquiries and assist with additional accounting or administrative assignments as business needs evolve.</p>
<p>We are looking for a Compensation Specialist to support the design and administration of pay programs for our client in East Mesa, Arizona. This position partners with HR and business leaders to evaluate compensation practices, maintain fair and competitive salary structures, and provide data-driven recommendations that support hiring and retention. The ideal candidate brings strong analytical ability, sound judgment, and a solid understanding of compensation compliance and pay equity.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate external market data and regional pay trends to help keep compensation programs competitive and aligned with business needs.</p><p>• Review compensation metrics and internal pay information to recommend changes related to salaries, promotions, and incentive opportunities.</p><p>• Partner with HR leadership and operational stakeholders to shape compensation approaches that support organizational priorities and budget expectations.</p><p>• Perform job assessments and internal equity reviews to establish appropriate pay ranges and grade placement for new and existing positions.</p><p>• Maintain and update salary frameworks, pay grades, and compensation guidelines to promote consistency and equitable pay practices.</p><p>• Monitor economic conditions, labor market movement, and organizational changes to suggest updates to compensation structures when needed.</p><p>• Work with department leaders to develop incentive plans that reinforce team goals and broader company performance outcomes.</p><p>• Keep compensation records, survey results, and plan documentation accurate, organized, and current for reporting and decision-making purposes.</p><p>• Conduct periodic audits of compensation data and practices to support policy adherence and compliance with applicable laws and regulations.</p><p>• Advise managers and employees on compensation-related questions while handling sensitive information with discretion and professionalism.</p>
We are looking for an Accounts Receivable Clerk to support day-to-day receivables activity for a busy onsite team in Tolleson, Arizona. This Long-term Contract opportunity is ideal for someone who learns quickly, stays organized, and brings prior experience handling billing, payment posting, and commercial collections. The person in this role will help maintain accurate account records, follow up on outstanding balances, and contribute to steady cash flow through timely account management.<br><br>Responsibilities:<br>• Process customer invoices and maintain accurate accounts receivable records in a timely manner.<br>• Apply incoming payments to the appropriate customer accounts and investigate any discrepancies.<br>• Monitor aging reports and follow up with commercial clients regarding past-due balances.<br>• Communicate with customers to resolve billing questions, payment issues, and account concerns professionally.<br>• Reconcile account activity to ensure transactions are complete, accurate, and properly documented.<br>• Support cash collection efforts by tracking outstanding invoices and escalating issues when needed.<br>• Assist with updates to receivable processes or systems as assigned while maintaining continuity in daily operations.