11 results for Medical Customer Service Rep in Temecula, CA

Patient Services Representative - Healthcare

Escondido, CA
onsite
Temporary
21 - 26 USD / Hourly
Robert Half is hiring a compassionate, detail‑accurate Patient Services Representative for a well‑regarded multi‑site healthcare group serving Encinitas and Escondido. You’ll deliver top‑tier front‑desk service—greeting patients, verifying insurance, scheduling, and ensuring a smooth visit from check‑in to check‑out. If you enjoy helping people and keeping a medical office humming, this is a great fit. What You’ll Do<ul><li>Provide warm, professional front desk reception; verify IDs, insurance, and demographics.</li><li>Manage multi‑provider scheduling, referrals, prior auth coordination, and wait‑list optimization.</li><li>Handle check‑in/check‑out, copay collection, charges, and basic patient account questions.</li><li>Update EMR records, scan documents, and maintain HIPAA‑compliant files.</li><li>Coordinate with clinical teams to prioritize urgent adds, procedure prep, and follow‑ups.</li><li>Educate patients on portal use, pre‑visit instructions, and post‑care steps.</li><li>Resolve issues with empathy; escalate billing or clinical questions to the right team quickly.</li><li>Support daily close: batch reconciliation, end‑of‑day reports, and next‑day schedule accuracy.</li></ul>
2026-02-27T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
19 - 22 USD / Hourly
Our client, a respected organization, is seeking a professional and empathetic Customer Service Representative to join their team. This position is ideal for someone who excels at communication, problem-solving, and providing outstanding service in a fast-paced environment. Key Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, and in-person.</li><li>Provide information about products, services, and programs.</li><li>Resolve customer concerns, escalate complex issues as necessary, and ensure customer satisfaction.</li><li>Accurately document all customer interactions and follow up as needed.</li><li>Collaborate across teams to ensure seamless service delivery.</li><li>Support additional administrative tasks as required.</li></ul>
2026-03-06T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
22 - 25 USD / Hourly
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.What You’ll Do<ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul>What We’re Looking For<ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul>Why Join Us?<ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul>
2026-03-05T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join our team in Irvine, California. In this role, you will provide excellent support to customers through inbound call handling, addressing inquiries, and resolving warranty or dispute issues as needed. This is a Contract to permanent position, offering a great opportunity for detail oriented growth. Responsibilities: • Manage inbound calls with attention to detail and efficiency, ensuring customer inquiries are addressed promptly. • Provide assistance and solutions for warranty-related questions and disputes. • Deliver excellent customer service by maintaining a courteous and helpful attitude. • Accurately document customer interactions and resolutions within the system. • Collaborate with team members to ensure consistent service delivery. • Utilize company-specific software and Microsoft Office Suite to manage tasks and communications. • Learn and apply knowledge of furniture-related products to better assist customers. • Follow company policies and procedures to ensure compliance and quality standards.
2026-03-11T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary
21 - 23 USD / Hourly
About the Role Robert Half is partnering with a well-established insurance organization seeking a detail-oriented Client Services Representative to support their compliance and operations team. This role has a strong administrative and coordination focus, assisting with client documentation, internal processes, and regulatory recordkeeping.The ideal candidate is highly organized, enjoys supporting internal teams and clients, and thrives in a structured environment where accuracy and follow-through are important.Key Responsibilities<ul><li>Provide administrative support to the client services and compliance teams</li><li>Assist with maintaining and updating client records, compliance documentation, and internal files</li><li>Track deadlines, renewals, and required documentation related to client accounts</li><li>Coordinate with internal departments to gather information and ensure client files are complete and compliant</li><li>Maintain organized databases, spreadsheets, and document tracking systems</li><li>Assist with preparing documentation for internal reviews and audits</li><li>Respond to client inquiries and support requests in a professional and timely manner</li><li>Support scheduling, document preparation, and other administrative tasks as needed</li></ul>
2026-03-06T00:00:00Z

Customer Support Representative

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Company Robert Half is partnering with a growing and dynamic organization seeking a detail-oriented and customer-focused Customer Support Specialist to join their team. This role is ideal for a service-driven professional who enjoys problem-solving, building relationships, and delivering high-quality support in a fast-paced environment. Position OverviewThe Customer Support Specialist will serve as a key point of contact for clients and internal stakeholders, ensuring inquiries are resolved efficiently and professionally. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a positive customer experience.Key Responsibilities<ul><li>Respond to inbound customer inquiries via phone, email, and online platforms</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Troubleshoot and resolve customer concerns in a timely manner</li><li>Process orders, account updates, service requests, and documentation accurately</li><li>Maintain detailed records of customer interactions within CRM systems</li><li>Collaborate cross-functionally with operations, billing, and leadership teams</li><li>Monitor and follow up on open cases to ensure full resolution</li><li>Meet performance metrics related to response time, accuracy, and customer satisfaction</li></ul>
2026-02-27T00:00:00Z

Medical Receptionist

Temecula, CA
onsite
Temporary
19 - 21 USD / Hourly
We are looking for a skilled and personable Medical Receptionist to join our team in Temecula, California. This is a long-term contract position offering an opportunity to contribute to a detail-oriented healthcare environment while providing exceptional support to patients and staff. The ideal candidate will handle administrative tasks with precision and ensure a smooth patient experience. Responsibilities: • Welcome patients and visitors with a friendly demeanor, creating a positive and detail-oriented atmosphere. • Oversee patient check-in and check-out processes while maintaining accuracy in system entries. • Perform insurance verifications, ensuring coverage details are correctly documented. • Schedule appointments using medical scheduling software, adhering to established protocols. • Collect and update patient information, ensuring medical records are complete and accurate. • Support billing processes, including handling medical collections and reviewing documentation. • Keep medical records, charts, and administrative files organized for easy access and compliance. • Ensure adherence to patient confidentiality standards and healthcare regulations.
2026-03-09T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Company Robert Half is partnering with a growing organization seeking a customer-focused and bilingual Spanish-English Customer Service Representative to join their team. This is an excellent opportunity for a motivated professional who enjoys helping others, resolving inquiries, and working in a collaborative, fast-paced environment. Position OverviewThe Bilingual Customer Service Representative will serve as the primary point of contact for Spanish- and English-speaking customers. This individual will handle inbound and outbound communication, provide accurate information, resolve issues efficiently, and ensure a positive customer experience.Key Responsibilities<ul><li>Respond to inbound calls, emails, and inquiries in both Spanish and English</li><li>Provide clear and accurate information regarding products, services, and policies</li><li>Resolve customer concerns professionally and escalate complex issues when necessary</li><li>Process orders, updates, payments, or service requests accurately</li><li>Document customer interactions in CRM or internal systems</li><li>Maintain strong knowledge of company products and services</li><li>Collaborate with internal departments to ensure timely resolution of customer needs</li><li>Meet performance metrics related to response time, quality, and customer satisfaction</li></ul>
2026-02-27T00:00:00Z

Medical Records Technician

Santa Ana, CA
onsite
Temporary
18 - 25 USD / Hourly
We are looking for a detail-oriented Medical Records Technician to join our team in Santa Ana, California. In this long-term contract position, you will play a key role in retrieving and managing medical records to support healthcare operations. This opportunity offers a dynamic mix of fieldwork and independent tasks, perfect for someone who thrives in a flexible and fast-paced environment. Responsibilities:• Travel to healthcare facilities within a 40-mile radius to retrieve medical records, both in paper and electronic formats.• Upload medical charts into a secure system using company-provided equipment, ensuring data accuracy and confidentiality.• Manage daily tasks independently, with the flexibility to complete submissions from home after fieldwork is done.• Participate in two days of remote, paid training to gain the necessary skills for risk adjustment processes.• Utilize company-provided tools, including a password-protected laptop, scanner, and flash drives, to perform tasks efficiently.• Collaborate with team members and leaders to ensure smooth chart retrieval operations.• Maintain accurate documentation and reporting of records retrieved during field visits.• Provide excellent customer service while interacting with healthcare providers and office staff during chart retrieval.• Follow all data security protocols to protect sensitive medical information.
2026-03-05T00:00:00Z

Medical Biller/Collections Specialist

Corona, CA
onsite
Temporary
21 - 24 USD / Hourly
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
2026-03-11T00:00:00Z

Customer Support Specialist

Carlsbad, CA
onsite
Temporary
22 - 27 USD / Hourly
Robert Half is partnering with a fast-growing consumer products brand headquartered in Carlsbad to hire a personable, solution‑oriented Customer Support Specialist. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping. What You’ll Do<ul><li>Own daily customer communications via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage order entry and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with 3PL/warehouse.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through product selection, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with Sales Ops and Accounting on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on SLAs, ticket volumes, and top customer pain points.</li><li>Contribute to knowledge base articles and help streamline macros, templates, and SOPs.</li></ul>
2026-02-27T00:00:00Z