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5 results for Sales Support in Tarrytown, NY

Sales Assistant
  • South Plainfield, NJ
  • onsite
  • Temporary / Contract
  • 20 - 25 USD / Hourly
  • We are looking for a Sales Assistant to support customer growth and day-to-day sales operations for a steel manufacturing business in South Plainfield, New Jersey. This is a Long-term Contract position focused on strengthening customer relationships, identifying sales opportunities, and ensuring accurate, responsive service in a fast-paced environment. The role partners closely with internal teams and external customers to deliver product guidance, manage order activity, and help achieve revenue goals while maintaining a high standard of customer satisfaction.<br><br>Responsibilities:<br>• Build and maintain strong customer relationships by responding promptly to inquiries and providing clear product and application information.<br>• Identify customer needs and recommend suitable materials or alternatives based on specifications, availability, and cost considerations.<br>• Prepare and process quotes, sales orders, returns, and related transactions with a high level of accuracy and attention to detail.<br>• Communicate pricing, credit terms, and order conditions in alignment with established company guidelines and account parameters.<br>• Drive revenue growth by recognizing opportunities for cross-selling, upselling, and add-on sales during customer interactions.<br>• Coordinate with vendors and internal teams to confirm product availability, shipment timing, and expected delivery dates, escalating urgent orders when needed.<br>• Track open orders and scheduled shipments to help ensure on-time delivery and keep customers informed of status updates.<br>• Maintain organized customer records, provide requested catalogs or samples, and share insights on customer satisfaction trends with the broader team.<br>• Stay informed on product updates, market developments, and customer preferences through meetings, training sessions, trade events, and industry resources.<br>• Support inventory-related activities, communicate notable demand changes to purchasing, and uphold high standards in all customer and vendor interactions.
  • 2026-05-01T00:00:00Z
Customer Service Representative
  • Westfield, NJ
  • onsite
  • Permanent / Full Time
  • 55000 - 60000 USD / Yearly
  • <p>55,000 - 60,000</p><p><br></p><p>benefits:</p><ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul><p><br></p><p><br></p>
  • 2026-04-13T00:00:00Z
Customer Service Representative
  • Rockaway, NJ
  • onsite
  • Permanent / Full Time
  • 20 - 25 USD / Hourly
  • <p>A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to:</p><p><br></p><p><strong><u>Customer Service Representative Responsibilities:</u></strong></p><p>• Respond promptly to customer inquiries regarding products, services, and delivery schedules.</p><p>• Process orders, invoices, and payments accurately while maintaining detailed records.</p><p>• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.</p><p>• Update and manage customer account information to ensure accuracy and completeness.</p><p>• Provide administrative assistance to the sales department to support their operations.</p><p>• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.</p><p>• Handle inbound and outbound calls to address customer concerns and provide solutions.</p><p>• Monitor customer feedback and contribute to service improvement initiatives.</p><p>• Ensure compliance with company policies while addressing client needs effectively.</p><p><br></p><p>This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!</p>
  • 2026-04-28T00:00:00Z
Customer Service Representative
  • Bloomfield, NJ
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Customer Service Representative to support consumer inquiries and product-related concerns for a growing organization in Bloomfield, New Jersey. This Long-term Contract opportunity combines onsite collaboration two days per week with remote work three days per week and is ideal for someone who enjoys delivering thoughtful service across phone, email, and digital channels. The person in this role will help ensure customer issues are documented accurately, resolved efficiently, and handled with professionalism.<br><br>Responsibilities:<br>• Oversee incoming service requests through the ticketing system and keep each case updated from intake through resolution.<br>• Address customer questions, product-related concerns, and general support needs across phone, email, and online channels.<br>• Record complaint details carefully and maintain complete, accurate documentation for tracking and follow-up purposes.<br>• Support e-commerce customers by resolving order-related issues, website concerns, and sales inquiries in a timely manner.<br>• Assist with seasonal demand related to Advent Calendar sales activities during the second half of the year.<br>• Work closely with the Consumer Relations Lead to escalate complex issues and ensure consistent service standards are met.<br>• Enter and manage customer information, case notes, and order details within internal platforms and reporting tools.
  • 2026-04-30T00:00:00Z
Customer Service Representative
  • Pine Brook, NJ
  • onsite
  • Temporary / Contract
  • 20.9 - 24.2 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support a busy service operations team in Fairfield, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, managing service-related documentation, and working in a fast-paced call center environment. The person in this role will handle a steady volume of inquiries, update service records, and coordinate closely with internal teams and external partners to keep requests moving efficiently. This opportunity includes structured onboarding and hands-on training to build product knowledge and customer communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming service requests and confirm warranty eligibility, part details, and unit pricing before processing.</p><p>• Enter, update, and monitor service tickets in the system while maintaining complete and accurate documentation.</p><p>• Manage return requests for quality review and follow product status through each stage of the process.</p><p>• Respond to a high volume of inbound calls and provide clear, timely updates to customers and service partners.</p><p>• Work closely with technicians, managers, distributors, and contractors to resolve questions and move service issues forward.</p><p>• Check product availability and related order information to support accurate request handling.</p><p>• Communicate professionally with customers regarding service needs, request progress, and next steps.</p><p>• Participate in in-person onboarding and side-by-side training, then transition to a hybrid schedule once fully trained and approved.</p>
  • 2026-05-01T00:00:00Z