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1 result for Remote Customer Service in Tampa, FL

Collections Specialist

Bradenton, FL
remote
Temporary / Contract
25.65 - 29.70 USD / Hourly
We are looking for a Collections Specialist to support a high-volume business-to-business accounts receivable environment in Bradenton, Florida. This Long-term Contract position is ideal for someone who communicates professionally, handles customer conversations with diplomacy, and stays organized while managing a large portfolio of past-due accounts. The person in this role will work directly with commercial customers to secure payment, record transactions accurately, and help maintain timely account resolution. Responsibilities: • Manage outreach for a large portfolio of commercial customer accounts, contacting businesses regarding overdue invoices and expected payment dates. • Place frequent outbound calls and send follow-up communications to obtain updates, resolve payment issues, and encourage timely remittance under standard net 30 terms. • Accept payment details from customers and ensure all received funds are entered accurately into the appropriate accounting records. • Apply payments and update account activity within the general ledger or related financial systems to maintain accurate balances. • Review aging information to prioritize collection efforts and escalate issues when payment delays require additional attention. • Build productive relationships with customer contacts by handling collection conversations with professionalism, tact, and consistency. • Coordinate with internal accounting or finance partners to clarify account discrepancies and support efficient resolution of outstanding balances.
2026-05-29T22:24:11Z