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2 results for Learning Specialist in Tampa, FL

Collections Specialist

Clearwater, Florida
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Collections Specialist to support receivables management efforts for a service-focused organization. This long-term contract position is suited for someone who can communicate effectively with customers, resolve outstanding balances, and help maintain healthy cash flow through consistent follow-up. The role requires strong judgment, attention to detail, and the ability to navigate both commercial and consumer collection activities while coordinating closely with billing and credit functions. Responsibilities:• Contact commercial and consumer customers (roughly 50 calls/day) regarding overdue accounts and guide payment resolution through clear, timely communication.• Review account status, payment history, and supporting records to determine appropriate collection strategies and next steps.• Work with billing and internal teams to research discrepancies, clarify charges, and remove barriers that may delay payment.• Maintain accurate documentation of collection activity, customer responses, commitments to pay, and account updates in internal systems.• Monitor aging reports and prioritize accounts based on risk, balance, and payment behavior to improve recovery outcomes.• Support credit and collections processes by identifying trends, escalating high-risk accounts, and recommending appropriate action.• Follow established policies and compliance standards while handling sensitive customer interactions and account information.
2026-09-21T00:00:00Z

Benefits Specialist

Clearwater, Florida
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for an experienced Benefits Specialist to join a government organization on a contract basis through approximately November. This fully onsite opportunity will support the Human Resources team during the open enrollment period, helping employees and retirees understand their options and complete benefit selections accurately. The ideal candidate brings strong benefits administration experience, works confidently in Workday, and communicates clearly with a service-focused approach. Responsibilities: • Guide employees and retirees through benefit options during open enrollment by providing individualized support and clear plan explanations. • Respond to questions related to health, dental, life, retirement, and other available benefit programs in a detail-oriented and timely manner. • Enter and update benefit elections and qualifying life event changes in Workday with a high level of accuracy. • Assist retirees with benefit selection paperwork and ensure all interactions and updates are documented thoroughly. • Review supporting materials, including authorization documents such as Power of Attorney forms, to confirm completeness and compliance. • Maintain organized records and track benefit-related activity to support timely processing and accurate administration. • Use Excel to monitor enrollments, maintain logs, and provide day-to-day administrative support for the benefits function. • Collaborate closely with the broader benefits team to deliver an efficient and positive open enrollment experience. • Adjust scheduling as needed during peak enrollment periods to accommodate employee appointments while maintaining service standards.
2026-09-23T00:00:00Z