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2 results for Learning Specialist in Tampa, FL
- Tampa, FL
- onsite
- Temporary / Contract
- 18.2115 - 21.087 USD / Hourly
- We are looking for a dedicated Collections Specialist to join our team in Tampa, Florida. This is a long-term contract position, offering flexible work hours at 20 hours per week. The role involves managing a portfolio of accounts and ensuring timely collections while maintaining excellent relationships with clients.<br><br>Responsibilities:<br>• Manage a portfolio of 50+ accounts, ensuring timely and effective collections.<br>• Monitor outstanding balances and follow up with clients to resolve overdue payments.<br>• Maintain accurate records of collection activities and account statuses.<br>• Collaborate with internal teams to address billing discrepancies and client concerns.<br>• Utilize Excel to track, analyze, and report on collection performance.<br>• Apply knowledge of commercial and consumer collection processes to achieve collection goals.<br>• Communicate professionally with clients to negotiate payment terms and resolve disputes.<br>• Ensure compliance with company policies and relevant regulations during collection activities.<br>• Identify and escalate unresolved issues to management as necessary.
- 2026-04-23T00:00:00Z
- Tampa, FL
- onsite
- Temporary / Contract
- 25.65 - 29.7 USD / Hourly
- We are looking for a detail-oriented Collections Specialist to support business-to-business receivables management for a high-volume portfolio in Tampa, Florida. This Long-term Contract position is ideal for someone who can build strong customer relationships, resolve outstanding balances efficiently, and use Excel to organize and analyze account activity. The role offers virtual training and requires a proactive approach to maintaining payment performance across a large set of commercial accounts.<br><br>Responsibilities:<br>• Manage a sizable portfolio of approximately 286 business accounts and follow up on past-due balances in a timely, consistent manner.<br>• Communicate with commercial customers by phone and email to secure payment commitments, investigate disputes, and support account resolution.<br>• Review billing records and account history to identify delinquency trends, reconcile discrepancies, and recommend next steps.<br>• Use Excel functions such as VLOOKUPs and Pivot Tables to track collection activity, analyze aging data, and prepare account summaries.<br>• Maintain accurate documentation of collection efforts, customer interactions, promised payments, and account status updates.<br>• Partner with internal teams to address invoice questions, billing issues, and credit-related concerns that may affect payment timing.<br>• Prioritize daily outreach based on risk, aging, and account volume to improve recovery results across the assigned portfolio.
- 2026-04-23T00:00:00Z