Crm Business Analyst Jobs in Tampa, FL

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Customer Service Manager

Sarasota, FL
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
We are looking for an experienced Customer Service Manager to lead a small, high-performing service team. This is a hands-on leadership role for someone who can balance team oversight with direct account support while helping deliver a strong customer experience for a manufacturer of physical products. The ideal candidate brings strong leadership experience, sound judgment, and the ability to use reporting tools and Excel-based analysis to improve service quality and team effectiveness. Responsibilities:• Lead and coach the customer service team, providing day-to-day guidance, performance support, and ongoing development.• Manage key customer accounts directly while serving as a senior point of contact for complex service needs and order-related questions.• Oversee order flow and service activity to help ensure accurate, timely processing and a consistent customer experience.• Review reports and export data for analysis, using business insights to monitor performance, identify trends, and support decision-making.• Partner with internal departments to resolve customer issues, coordinate priorities, and maintain smooth communication across the business.• Support brand visibility and customer relationships through participation in trade shows and in-person client interactions when needed.• Help train team members on processes, systems, and service expectations, including tools such as Salesforce, Rootstock, and Microsoft Office.• Contribute as a working manager in a hybrid environment, combining leadership responsibilities with direct involvement in daily customer service operations. This is a permanent opportunity that will pay up to $90,000 depending upon experience. Please apply to Jane Gearhart if interested!
2026-11-10T17:53:45Z

Power BI/NetSuite/Adaptive Insights Analyst

Tampa, FL
onsite
Permanent / Full Time
110000.00 - 130000.00 USD / Yearly
We are looking for a finance-savvy BI specialist with strong attention to detail to turn complex operational and financial data into clear, actionable insight for stakeholders in Florida. This role partners closely with business leaders to design reporting solutions, strengthen planning visibility, and improve decision-making across finance-focused functions. The ideal candidate brings hands-on experience with Power BI, NetSuite, and Workday Adaptive Planning, along with the ability to work comfortably in a collaborative hybrid environment. Responsibilities: • Partner with finance and business stakeholders to understand reporting needs and translate them into effective dashboards, models, and analytics solutions. • Build and maintain Power BI reports that present financial and operational performance in a clear, accurate, and decision-ready format. • Develop data models, calculations, and DAX logic to support recurring analysis, KPI tracking, and management reporting. • Work with NetSuite and Workday Adaptive Planning data to deliver insights that support budgeting, forecasting, and broader FP& A activities. • Collaborate with technical team members on data preparation, integration, and quality improvement efforts across reporting sources. • Use analytical tools and scripting, including Python where appropriate, to streamline reporting processes and enhance data analysis. • Support business users by validating outputs, resolving reporting issues, and refining dashboards based on feedback and evolving priorities. • Contribute to analytics initiatives that improve financial visibility and strengthen data-driven planning across the organization.
2026-11-04T18:23:45Z

ERP/CRM Consultant

Clearwater, FL
remote
Temporary / Contract
- USD / Hourly
We are looking for a Workday Procurement Consultant - This role will contribute to a large enterprise Workday procurement initiative by combining system configuration expertise with process improvement, user readiness, and implementation support. The consultant will work closely with project leadership, implementation partners, and business stakeholders to help strengthen procurement operations and promote successful adoption across the organization. Responsibilities:• Participate in recurring project sessions with stakeholders, implementation partners, and leadership to track progress, resolve issues, and align on priorities.• Configure and support Workday Procurement, Strategic Sourcing, and Contract Lifecycle Management functions to meet operational and business needs.• Develop process documentation, workflow maps, and related materials that clarify procedures and support consistent execution.• Coordinate and assist with testing efforts, including user acceptance activities, issue tracking, and validation of system functionality.• Create training resources and deliver end-user support that encourages readiness, confidence, and effective use of new processes and tools.• Collaborate with county teams and consulting partners to connect technical design decisions with day-to-day business requirements.• Provide knowledge transfer and post-deployment support to help stabilize operations and reinforce long-term adoption.• Contribute to procurement modernization efforts by identifying opportunities to improve efficiency, usability, and process alignment.
2026-11-05T20:08:42Z

3 results for Crm Business Analyst in Tampa, FL