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2 results for Collections Specialist in Tampa, FL
- Tampa, FL
- onsite
- Temporary / Contract
- 25.65 - 29.7 USD / Hourly
- We are looking for a detail-oriented Collections Specialist to support business-to-business receivables management for a high-volume portfolio in Tampa, Florida. This Long-term Contract position is ideal for someone who can build strong customer relationships, resolve outstanding balances efficiently, and use Excel to organize and analyze account activity. The role offers virtual training and requires a proactive approach to maintaining payment performance across a large set of commercial accounts.<br><br>Responsibilities:<br>• Manage a sizable portfolio of approximately 286 business accounts and follow up on past-due balances in a timely, consistent manner.<br>• Communicate with commercial customers by phone and email to secure payment commitments, investigate disputes, and support account resolution.<br>• Review billing records and account history to identify delinquency trends, reconcile discrepancies, and recommend next steps.<br>• Use Excel functions such as VLOOKUPs and Pivot Tables to track collection activity, analyze aging data, and prepare account summaries.<br>• Maintain accurate documentation of collection efforts, customer interactions, promised payments, and account status updates.<br>• Partner with internal teams to address invoice questions, billing issues, and credit-related concerns that may affect payment timing.<br>• Prioritize daily outreach based on risk, aging, and account volume to improve recovery results across the assigned portfolio.
- 2026-04-24T00:00:00Z
- San Antonio, FL
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a detail-oriented Collections Clerk to join our team in San Antonio, Florida. In this long-term contract role, you will play a key part in managing commercial and consumer collections while ensuring the accuracy of billing processes. The ideal candidate will bring expertise in collection procedures and a proactive approach to resolving outstanding accounts.<br><br>Responsibilities:<br>• Oversee commercial and consumer collections, ensuring timely follow-up on outstanding payments.<br>• Communicate with clients to address billing discrepancies and resolve payment issues.<br>• Maintain accurate records of all collection activities and payment transactions.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Analyze account statements to identify overdue balances and implement appropriate actions.<br>• Ensure compliance with company policies and regulatory standards in all collection activities.<br>• Provide regular updates and reports on collection performance to management.<br>• Assist in the development of strategies to minimize overdue accounts and improve cash flow.<br>• Utilize Pay Ops systems or similar tools to optimize collection workflows.<br>• Support contract management and documentation for high-value accounts.
- 2026-04-23T00:00:00Z