We are looking for an experienced Collections Specialist to join our team on a long-term contract basis in Tampa, Florida. In this role, you will handle business-to-business collections while maintaining professionalism and accuracy. The ideal candidate will bring strong analytical skills, proficiency in Excel, and a proven ability to manage a high volume of accounts effectively.<br><br>Responsibilities:<br>• Manage and oversee business-to-business collections for a portfolio averaging 286 accounts.<br>• Utilize Excel tools, including VLOOKUPs and pivot tables, to analyze data and streamline collection processes.<br>• Conduct virtual training sessions to ensure consistent adherence to collection policies.<br>• Collaborate with clients to resolve outstanding invoices and maintain positive relationships.<br>• Implement effective strategies to reduce delinquency rates and optimize cash flow.<br>• Monitor account status and generate detailed reports on collection activities.<br>• Communicate clearly and professionally with customers to negotiate payment plans.<br>• Address billing discrepancies promptly and ensure accurate account reconciliation.<br>• Maintain compliance with company standards and regulatory requirements.<br>• Work independently while coordinating with team members to achieve collection targets.
We are looking for a detail-oriented Collections Clerk to join our team in San Antonio, Florida. In this long-term contract role, you will play a key part in managing commercial and consumer collections while ensuring the accuracy of billing processes. The ideal candidate will bring expertise in collection procedures and a proactive approach to resolving outstanding accounts.<br><br>Responsibilities:<br>• Oversee commercial and consumer collections, ensuring timely follow-up on outstanding payments.<br>• Communicate with clients to address billing discrepancies and resolve payment issues.<br>• Maintain accurate records of all collection activities and payment transactions.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Analyze account statements to identify overdue balances and implement appropriate actions.<br>• Ensure compliance with company policies and regulatory standards in all collection activities.<br>• Provide regular updates and reports on collection performance to management.<br>• Assist in the development of strategies to minimize overdue accounts and improve cash flow.<br>• Utilize Pay Ops systems or similar tools to optimize collection workflows.<br>• Support contract management and documentation for high-value accounts.