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1 result for Call Center Agent in Tacoma, WA

Customer Service Representative
  • Seattle, WA
  • onsite
  • Temporary
  • 23 - 25 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our ambulatory clinic team in Seattle, Washington. In this long-term contract role, you will play a vital part in ensuring positive patient experiences by providing exceptional service and seamless coordination. This position is ideal for someone who thrives in a collaborative environment and is passionate about delivering outstanding customer care.<br><br>Responsibilities:<br>• Handle a high volume of inbound and outbound calls, addressing patient inquiries with attention to detail and empathy.<br>• Schedule appointments accurately and efficiently while managing daily patient schedules.<br>• Greet and room patients, ensuring they feel welcome and comfortable from arrival to departure.<br>• Process payments and revenue transactions with attention to detail and accuracy.<br>• Communicate test results and other critical information to patients in a clear and detail-oriented manner.<br>• Coordinate with administrative and clinical staff to streamline operations and maintain patient safety.<br>• Leverage communication systems effectively to enhance workflow and patient satisfaction.<br>• Address patient concerns promptly, offering solutions and support to resolve issues.<br>• Maintain organized records and documentation to ensure compliance and operational efficiency.
  • 2026-04-16T00:00:00Z