Position Summary:<br><br>We are seeking a detail-oriented individual to oversee financial stewardship activities for individuals residing in our agency’s programs, specifically those requiring assistance with benefit administration.<br><br>Key Duties:<br><br>Prepare and submit requests to designate the agency as financial agent for benefit recipients.<br>Adhere to all applicable guidelines for managing participant funds across diverse benefit programs including federal, state, and assistance-related sources.<br>Handle completion of mandated benefit documentation, such as income reporting and annual review forms, ensuring timely execution and appropriate authorization.<br>Monitor participant communications daily, respond to benefit-related correspondence, and manage scheduling for agency and recipient appointments.<br>Support the review and processing of annual eligibility forms for participants whose finances are managed by the agency.<br>Troubleshoot and resolve funding and eligibility issues, helping maintain uninterrupted access to benefits for all participants.<br>Open and manage financial accounts, validate income flows, and periodically audit personal funds for recipients under agency management.<br>Establish financial protocols for new arrivals to agency-operated residences within established timeframes; ensure proper handoff of financial responsibilities upon departure.<br>Reconcile participant and agency-related financial accounts each month, maintaining account balances within regulatory thresholds.<br>Serve as liaison for benefit-related matters, engaging with government agencies, financial institutions, families, and participants to clarify income, expenditure, tax, and related financial concerns.<br>Act as the central contact point for participant allowance questions and income management matters across all relevant stakeholders.<br>Conduct site visits to meet with program participants, learn about their financial preferences, and perform in-person fund audits when needed.<br>Complete other tasks as assigned.