We are looking for a dedicated Customer Service Specialist to join our team in Syracuse, New York. This is a Contract-to-Permanent opportunity, ideal for professionals passionate about providing exceptional support and ensuring customer satisfaction. The role involves handling customer inquiries, managing requests efficiently, and maintaining accurate documentation.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues effectively.<br>• Process orders accurately and ensure all customer requests are entered into the system properly.<br>• Maintain detailed and organized records of all customer interactions and transactions.<br>• Identify potential issues and provide timely solutions to enhance customer experience.<br>• Conduct research using computer systems to resolve customer concerns and deliver accurate information.<br>• Navigate multiple monitors and resolutions seamlessly while managing customer interactions.<br>• Communicate professionally and empathetically with customers to build trust and rapport.<br>• Handle both inbound and outbound calls as necessary to meet customer needs.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.
We are looking for a highly motivated Accounts Receivable Specialist to join our team on a long-term contract basis in Syracuse, New York. This role offers an excellent opportunity to contribute to the financial health of the organization by managing invoicing, payments, and account reconciliations effectively. The ideal candidate will thrive in a dynamic environment and possess strong skills in customer service, problem-solving, and financial accuracy.<br><br>Responsibilities:<br>• Prepare and issue accurate client invoices in alignment with company policies and timelines.<br>• Monitor accounts receivable balances, ensuring timely follow-up on overdue payments.<br>• Process customer payments and conduct detailed account reconciliations.<br>• Investigate and resolve billing discrepancies, collaborating with clients and internal teams.<br>• Maintain updated and accurate customer records, including billing information.<br>• Work closely with internal departments to ensure the accuracy of billing and payment processes.<br>• Produce month-end reports, including accounts receivable aging analysis, to support financial close activities.<br>• Ensure compliance with established accounting standards and organizational procedures.<br>• Assist with collections efforts to minimize outstanding balances and improve cash flow.<br>• Utilize accounting software effectively to manage A/R tasks and reporting.
We are looking for a skilled Accounts Payable Specialist to join our team on a long-term contract basis in Syracuse, New York. This role offers an excellent opportunity to work in a dynamic environment, where you will contribute to the efficient processing of financial transactions. If you thrive on detail-oriented tasks and enjoy collaborating with both internal teams and external vendors, we encourage you to apply.<br><br>Responsibilities:<br>• Process a high volume of vendor invoices with precision and efficiency.<br>• Match, batch, and code invoices in alignment with company policies.<br>• Maintain detailed and accurate vendor records while resolving discrepancies or payment issues.<br>• Oversee timely check runs, ACH transfers, and wire payments.<br>• Reconcile accounts payable sub-ledger balances with the general ledger.<br>• Assist in month-end closing activities, including accruals and financial reporting.<br>• Collaborate with internal departments and external vendors to ensure smooth operations.<br>• Ensure compliance with company policies and internal controls.<br>• Adapt to varying client systems and workflows to meet project needs.
We are looking for a dedicated Care Coordinator to join our team in Syracuse, New York. This Contract-to-permanent position involves providing essential administrative and technical support to the Clinical Supervisor and team members, ensuring the seamless coordination of healthcare services. The ideal candidate will play a vital role in managing referrals, authorizations, and communication with members while contributing to the overall efficiency of the organization.<br><br>Responsibilities:<br>• Accurately review and input authorization data into computerized systems while managing expiring authorization reports.<br>• Assist case management teams by scheduling and coordinating patient services as directed.<br>• Participate in regular team meetings and propose recommendations for improving processes.<br>• Handle performance improvement activities and contribute to continuous quality enhancement initiatives.<br>• Manage and process various organizational reports as assigned.<br>• Perform clerical tasks such as filing, typing, copying, faxing, and message-taking as required.<br>• Collaborate with appropriate agencies to coordinate authorized services for members.<br>• Maintain communication with members to address their needs and provide support.<br>• Carry out additional duties as assigned by the supervisor.
<p>Chris Preble from Robert Half is working with a Cortland client of his to help them hire a Marketing Manager. In this role you can work from home 1 day a week! This company has really good benefits, lots of growth and very good work life balance.</p><p><br></p><p>We’re looking for a creative and strategic Marketing Manager to lead digital and brand initiatives that strengthen customer engagement and drive measurable business results. This individual will oversee campaign development, manage digital platforms, and collaborate across departments to ensure consistent brand messaging and marketing execution.</p><p>The ideal candidate is both analytical and imaginative — someone who thrives on improving marketing performance through innovative ideas, data insights, and cross-functional teamwork.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and implement marketing strategies that enhance brand awareness and support sales growth across multiple channels.</li><li>Manage digital marketing campaigns including social media, email, and content creation.</li><li>Collaborate with internal teams and external partners to deliver high-impact marketing initiatives.</li><li>Review and refine marketing materials to ensure messaging accuracy, tone consistency, and brand alignment.</li><li>Analyze campaign metrics and digital performance to guide ongoing strategy adjustments.</li><li>Coordinate promotions, product launches, and special initiatives that align with business objectives.</li><li>Report regularly on marketing performance, customer engagement, and brand visibility.</li><li>Stay current on emerging marketing tools, trends, and technologies to continuously improve results.</li></ul>
We are looking for a detail-oriented Facilities Assistant to join our team on a contract basis in Syracuse, New York. This role involves supporting the efficient operation of facilities, ensuring that conference rooms and other spaces are maintained to high standards. You will play a vital part in coordinating maintenance schedules and assisting with various facility-related tasks.<br><br>Responsibilities:<br>• Oversee the scheduling and maintenance of conference rooms to ensure they are fully operational and meet organizational needs.<br>• Utilize a Computerized Maintenance Management System (CMMS) to track and manage maintenance activities.<br>• Collaborate with the Facilities Coordinator to address facility-related concerns and prioritize tasks.<br>• Monitor and manage timekeeping systems, such as Kronos, to ensure accurate tracking of staff hours.<br>• Assist in maintaining a well-organized inventory of supplies and equipment for facility operations.<br>• Respond promptly to maintenance requests and ensure timely resolution of issues.<br>• Conduct regular inspections of facilities to identify areas requiring attention or improvement.<br>• Support the implementation of best practices for facility management and maintenance.<br>• Provide administrative assistance for facility-related projects and documentation.<br>• Ensure compliance with safety and operational standards across all facilities.
