Paul Grenga with Robert Half Permanent Placement is partnering with a great company in East Syracuse, NY on their search for a Customer Service Support Representative to join their team. In this role you will be a critical resource and support for a high-impact sales team. This is an in-office role with starting wage of $21 - $23 per hour based on experience and includes a comprehensive total benefits package. Responsibilities include but not limited to: <br> Serve as the primary point of contact for customer inquiries, including answering calls, assisting walk-in customers, and processing fax and e-business orders with accurate pricing and product availability Act as a liaison between customers, the factory, and the sales team to ensure timely communication and resolution of requests Develop and maintain product knowledge to effectively address customer questions and promote services such as free delivery and custom solutions Coordinate inventory availability across the factory and three local WNY offices, ensuring prompt responses to all inquiries within the company’s 4-hour service commitment Manage inventory including restocking products, coordinating deliveries, and maintaining organized storage areas that reflect brand standards Build strong customer relationships by providing consistent support, identifying new product or service opportunities, and assisting with special requests Collaborate with sales, operations, and inside staff to deliver seamless service, promote value-added offerings, and uphold a culture of zero customer disappointments Serve as very occasional backup to small deliveries driver and light warehouse work <br> <br> Benefits / Perks: <br> Comprehensive benefits plan including health/dental/vision and 401K with 3% match Company university training for detail oriented growth
<p>We are seeking a highly organized and professional Administrative Assistant to provide day-to-day office support for a busy and growing organization in the Syracuse area. The ideal candidate will be detail-oriented, proactive, and able to manage multiple priorities while supporting office operations and ensuring a positive experience for both internal staff and external visitors.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide administrative support to management and department staff</li><li>Answer and direct incoming phone calls and emails</li><li>Schedule meetings, appointments, and maintain calendars</li><li>Prepare correspondence, reports, presentations, and other documents</li><li>Maintain accurate records and organize electronic and physical files</li><li>Order office supplies and assist with inventory management</li><li>Greet visitors and provide professional customer service</li><li>Coordinate travel arrangements and meeting logistics as needed</li><li>Assist with data entry, reporting, and special projects</li><li>Support general office operations and other duties as assigned</li></ul><p><br></p>
<p>We are seeking a detail-oriented and organized Paralegal to support attorneys and legal staff in a fast-paced legal environment. The ideal candidate will assist with case management, document preparation, legal research, and administrative support while ensuring accuracy, confidentiality, and compliance with legal procedures.</p><p><br></p><p>Key Responsibilities</p><ul><li>Draft, review, and prepare legal documents, correspondence, and pleadings</li><li>Conduct legal research and gather supporting documentation</li><li>Maintain and organize case files, both electronic and physical</li><li>Manage calendars, court dates, deadlines, and attorney schedules</li><li>Communicate with clients, courts, opposing counsel, and third parties</li><li>Assist with discovery, document production, and trial preparation</li><li>File legal documents with courts and government agencies</li><li>Track case progress and maintain accurate records</li><li>Coordinate meetings, depositions, and hearings</li><li>Perform other administrative and legal support duties as assigned</li></ul><p><br></p>