<p>We are looking for a Customer Support Admin to provide responsive front-line assistance for users and help resolve everyday technical issues in a detail-oriented and efficient manner. This Long-term Contract position is based fully remote and is ideal for someone who communicates clearly, stays organized, and approaches problems with sound judgment. The role combines hands-on customer support, accurate recordkeeping, and thorough documentation to ensure a reliable support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle protected health information (PHI) and sensitive practice data </li><li>Enter and update customer records </li><li>Draft concise, empathetic, jargon-free email updates to customers </li><li>Track progress and maintain accurate case notes</li><li>Flag missing information or process gaps for manager review </li><li>De-escalate frustrated customers with professionalism and empathy </li></ul>
We are looking for an entry-level Financial Analyst to join our team in California on a contract basis with the potential for a permanent position. This role is ideal for someone who enjoys working with budgets, analyzing financial performance, and turning data into clear insights for leadership. The position will support planning activities, cost monitoring, and reporting needs while partnering with stakeholders to help drive informed business decisions.<br><br>Responsibilities:<br>• Support the full budgeting cycle, including planning, updates, and ongoing financial tracking across workforce and operating expenses.<br>• Compare budgeted figures against actual results, investigate variances, and highlight key drivers affecting financial performance.<br>• Monitor spending trends and cost assumptions, then provide practical recommendations to balance business needs with financial targets.<br>• Prepare clear financial summaries and reporting materials for executive audiences, presenting complex information in a clear format.<br>• Assist with headcount planning by tracking staffing changes, analyzing workforce costs, and maintaining accurate reporting.<br>• Use spreadsheets and financial data tools to organize information, build reports, and contribute to forecasting activities when needed.<br>• Partner with internal teams to gather inputs, validate numbers, and improve the accuracy and timeliness of financial analysis.