Results for Call Center Representative Jobs in Sugar Land, TX

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Customer Service Representative

Houston, TX
onsite
Temporary to Hire
25 - 25 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a food and food processing organization in Houston, Texas. This contract to permanent opportunity is ideal for someone who enjoys managing customer orders, coordinating with cross-functional teams, and keeping shipment information accurate and up to date. The person in this role will help support smooth order flow, timely delivery coordination, and reliable customer communication in a fast-paced environment. Responsibilities: • Enter, review, and validate customer orders to confirm correct pricing, promotional details, lead times, and shipping instructions before release. • Investigate and resolve order issues by working closely with customers, brokers, and internal departments to ensure accurate fulfillment. • Set up and maintain outbound shipment records so deliveries can move efficiently through the shipping process. • Check invoicing and transportation documents for completeness and accuracy, correcting discrepancies when needed. • Track open orders and delivery timelines, helping address delays, backorders, and product shortages in a timely manner. • Communicate inventory constraints and product availability updates to customers and internal partners to support service expectations. • Collaborate with operations planning teams to respond to supply challenges and prepare for promotional volume changes. • Provide support to team members during seasonal spikes and other high-volume periods to maintain service levels. • Assist with customer account setup, updates, and ongoing maintenance while completing other assigned administrative support tasks.
2026-10-23T00:00:00Z

Customer Service Representative

Houston, TX
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a Contract position based in Houston, Texas. This role is ideal for someone who communicates clearly, responds professionally to service inquiries, and maintains accuracy while processing customer information. The position focuses on delivering dependable call center support, handling incoming requests efficiently, and entering orders with close attention to detail. Responsibilities: • Respond to inbound customer calls and provide timely, courteous assistance for questions, requests, and service needs. • Accurately enter customer orders and update relevant information in company systems while maintaining data quality. • Manage a steady volume of call center activity by addressing concerns efficiently and escalating complex issues when needed. • Place outbound calls as appropriate to follow up on customer requests, clarify order details, or provide status updates. • Document customer interactions thoroughly to ensure clear records and continuity of service. • Resolve routine service matters by identifying customer needs and delivering practical, solution-oriented support.
2026-10-26T00:00:00Z

Customer Service Supervisor

Houston, TX
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
Our client is seeking a bilingual Customer Service Supervisor to lead a customer support function for an equipment and distribution business. This role is ideal for a fluent Spanish-English candidate who can guide a small team, strengthen service standards, and handle escalated customer concerns with confidence. The ideal candidate brings strong organizational skills, advanced Excel capabilities, and a track record of improving workflows and performance measurement within a customer service environment. Responsibilities:• Lead, coach, and develop a customer service team of at least two employees, setting clear expectations and supporting day-to-day success.• Oversee the resolution of complex customer issues, ensuring concerns are addressed promptly and effectively.• Design and track key performance indicators to measure team productivity, service quality, and response effectiveness.• Analyze service trends and operational data in Microsoft Excel to identify gaps and recommend practical improvements.• Support billing-related inquiries and coordinate with internal teams to resolve account or payment discrepancies.• Use CRM and call center tools, including dialer systems, to manage customer interactions and maintain accurate records.• Create training plans and provide ongoing mentorship to strengthen communication, problem-solving, and service delivery skills.• Review existing customer service processes and implement improvements that increase efficiency and enhance the customer experience.
2026-10-02T00:00:00Z

Client Services Associate

Houston, TX
onsite
Permanent / Full Time
85000 - 110000 USD / Yearly
Our client is looking for a Client Services Assistant with relevant experience to support a wealth management team in Houston, Texas. This position is ideal for someone who brings strong financial services experience, communicates confidently with high-net-worth clients, and thrives in a deadline-driven environment. The successful candidate will play a key role in maintaining service quality, coordinating account-related activities, and ensuring day-to-day operations run smoothly. Responsibilities:• Serve as a primary point of contact for client service inquiries, delivering timely and attentive support to high-net-worth individuals and internal partners.• Coordinate account documentation, service requests, and follow-up activities to help ensure accurate processing and a seamless client experience.• Maintain detailed records and update client information within Salesforce and other internal systems to support organized and compliant workflows.• Prepare, review, and track reports, spreadsheets, and service-related materials using Microsoft Excel and related office tools.• Partner with advisors and operations staff to manage priorities, resolve issues, and keep client deliverables on schedule.• Monitor deadlines across multiple service activities, ensuring items are completed thoroughly, accurately, and on time.• Support wealth management and advisory service processes by assisting with administrative and operational tasks tied to client accounts.
2026-10-02T00:00:00Z

Senior Billing Representative

Houston, TX
onsite
Temporary / Contract
17 - 17.23 USD / Hourly
We are looking for an experienced Medical Billing Specialist to support infusion-related billing and authorization activities in Houston, Texas. This Long-term Contract position focuses on insurance verification, prior authorization processing, benefit review, and patient estimate preparation in a fast-paced healthcare setting. The role requires close attention to documentation, clear communication with patients, and strong knowledge of payer guidelines and compliance standards. Responsibilities: • Confirm insurance coverage, eligibility, and benefit details for infusion-related services before treatment is scheduled or provided. • Prepare and submit prior authorization requests with complete clinical and billing documentation to support timely payer review. • Examine medical records and physician documentation to determine whether submitted information meets payer requirements for infusion services. • Develop accurate patient cost estimates based on verified benefits, coverage limitations, and expected out-of-pocket responsibility. • Communicate with patients to explain authorization status, insurance details, and anticipated financial responsibility in a clear and thorough manner. • Coordinate with internal billing and clinical teams to resolve missing information, follow up on pending approvals, and prevent delays in service. • Maintain accurate records of benefit verification, authorization activity, and patient communication while following HIPAA and PHI standards. • Review payer responses and update account information to ensure billing workflows reflect the latest authorization and coverage outcomes.
2026-10-16T00:00:00Z

5 results for Call Center Representative in Sugar Land, TX