<p>We are looking for a Customer Service Representative to support a high-volume customer care environment. This long-term contract opportunity is ideal for someone who communicates clearly, handles inquiries effectively, and enjoys helping resolve customer concerns. The role is fully onsite five days a week for the first 3 months and offers the chance to work a hybrid work schedule thereafter. <strong><u>**Spanish fluency is a MUST for this position **</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer calls with attentive listening, thoughtful questioning, and a solution-oriented approach to understand and address each concern effectively.</p><p>• Route inquiries to the correct team members when needed and coordinate with internal departments to help resolve service issues, complaints, or follow-up needs.</p><p>• Build working knowledge of company processes, services, and common transaction types to provide accurate information and dependable customer assistance.</p><p>• Keep Customer Care leadership informed of service disruptions, workflow concerns, or recurring issues that could affect customers, vendors, or business operations.</p><p>• Complete all assigned work in alignment with company expectations, training guidance, supervisory direction, and applicable regulatory requirements.</p><p>• Support cross-functional teams as needed by sharing information, assisting with service-related matters, and helping maintain smooth daily operations.</p><p>• Provide attentive assistance to insured individuals, injured workers, vendors, and other customers while maintaining a high standard of responsiveness and care.</p>
<p>We are looking for an experienced Patient Accounting/Finance Manager to provide financial leadership for a healthcare-focused organization in California. This Long-term Contract position will direct core finance activities while guiding billing and credentialing functions in partnership with senior leadership and the Board. The role is ideal for someone who is detail oriented and can strengthen financial oversight, support strategic planning, and ensure accurate reporting across a regulated care environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day financial operations, including general ledger activity, payroll coordination, accounts receivable oversight, and timely month-end close processes.</p><p>• Develop and manage annual budgets, forecasts, and financial plans that support organizational goals and operational stability.</p><p>• Prepare clear financial statements, analysis, and presentations for executive leadership and the Board to support informed decision-making.</p><p>• Supervise finance-related teams, including billing and credentialing staff, while promoting accountability, accuracy, and efficient workflows.</p><p>• Administer grants, contracts, and fund-based financial activity to ensure proper tracking, reporting, and use of restricted resources.</p><p>• Coordinate audit preparation and maintain strong internal controls to support compliance with nonprofit, healthcare, and funding requirements.</p><p>• Oversee preparation of Medicare and Medi-Cal cost reports and monitor adherence to 340B program expectations where applicable.</p><p>• Ensure financial practices align with applicable government regulations and the standards of external funding agencies.</p><p>• Support the effective use of accounting systems and financial reporting tools to improve accuracy, visibility, and operational efficiency.</p><p><br></p><p>For immediate consideration please contact 209-225-2014</p>
<p>We are looking for a detail-oriented Patient Registration team member to support a healthcare team in French Camp, California. This is an evening role and does require some weekends. This Long-term Contract position focuses on creating an efficient and welcoming registration experience by gathering accurate patient information, confirming coverage details, and helping individuals navigate the intake process. The ideal candidate is organized, service-oriented, and confident handling insurance-related documentation in a fast-paced clinical setting.</p><p> </p><p>Scheduled 11:00pm to 7:00am (rotating weekends required) </p><p><br></p><p>Responsibilities:</p><p>• Collect demographic and registration details from patients or authorized family members and enter the information accurately into hospital records systems.</p><p>• Review intake documents for completeness, resolve missing information, and help maintain accurate patient account data.</p><p>• Confirm insurance, Medi-Cal, and related coverage by examining identification cards, labels, and supporting eligibility records.</p><p>• Associate patient accounts with the correct financial classifications to support proper billing and reimbursement workflows.</p><p>• Communicate registration guidelines, departmental procedures, and applicable policies in a clear and thorough manner.</p><p>• Guide patients to the correct clinic, office, or treatment area based on their service needs and appointment information.</p><p>• Support appointment coordination and maintain organized registration-related tracking processes when needed.</p><p><br></p><p><br></p>
<p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Location:</strong> Walnut Creek, CA</p><p><strong>Salary:</strong> $85,000 - $100,000</p><p><strong>Schedule:</strong> Onsite | Monday-Friday | 8:00 AM - 5:00 PM</p><p> </p><p>We are partnering with a well-established boutique Wealth Management firm in Walnut Creek managing approximately <strong>$1B in assets under management</strong>. Known for its long-tenured team, organic growth, and white-glove client service, the firm is seeking a <strong>Client Service Associate</strong> to support two experienced Wealth Advisors and play a key role in delivering an exceptional client experience.</p><p> </p><p>This is an excellent opportunity for someone who enjoys building relationships, thrives in a collaborative environment, and wants to be part of a stable, client-focused RIA.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day administrative and operational support to two Wealth Advisors.</li><li>Serve as a primary point of contact for client service requests, ensuring timely and professional communication.</li><li>Prepare, process, and track new account openings, account maintenance, money movements, transfers, and beneficiary updates.</li><li>Coordinate and follow up on client paperwork while ensuring accuracy and completeness.</li><li>Assist with meeting preparation, client reviews, and follow-up items.</li><li>Maintain accurate client records and documentation within the CRM.</li><li>Work closely with <strong>Charles Schwab</strong> to process client requests and resolve account-related inquiries.</li><li>Monitor outstanding service requests and proactively communicate updates to clients and advisors.</li><li>Coordinate with custodians and other third-party providers to ensure a seamless client experience.</li><li>Support ongoing operational projects and contribute to process improvements as needed.</li></ul><p><br></p>
<p><strong>Anisa is a Direct-Hire</strong> Recruiter with Robert Half <strong>Financial Services, </strong>specializing in roles within<strong> Finance & Accounting </strong>across the<strong> Bay Area. </strong>Happy to connect with professionals in the space, even if you’re just curious about the market.</p><p> </p><p>✨ Client Service Associate</p><p>📍 Walnut Creek, CA (In-Office)</p><p>🏢 Relationship Driven Wealth Management Firm</p><p>💰 Competitive Base + Bonus</p><p><br></p><p>Our client, a highly respected independent wealth management firm, is seeking a <strong>Client Service Associate</strong> to join a collaborative and client-focused team. This is an opportunity to become a key contributor within a sophisticated advisory environment where client relationships come first and exceptional service is the standard. Working alongside experienced advisors and operations professionals, you'll play a pivotal role in helping clients navigate their financial lives while supporting a growing and established wealth management practice.</p><p><br></p><p>As a <strong>Client Service Associate</strong>, you'll serve as a critical link between clients, financial advisors, and internal operations teams. You will help manage client relationships, facilitate account activity, coordinate service requests, and ensure every interaction reflects the firm's commitment to excellence.</p><p>This role is ideal for a detail-oriented professional who enjoys balancing relationship management, problem-solving, and operational execution within a fast-paced wealth management environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for clients, delivering responsive, high-touch service and helping build lasting relationships.</li><li>Support account onboarding, maintenance, transfers, money movements, and other client service requests while ensuring accuracy and compliance.</li><li>Partner closely with financial advisors to prepare for client meetings, manage documentation, coordinate follow-up, and support day-to-day operations.</li><li>Process account transactions, maintain detailed records, and monitor requests through completion to ensure a seamless client experience.</li><li>Collaborate across advisory, operations, and client service teams to drive efficiency, resolve issues, and uphold the highest standards of service excellence.</li></ul><p><strong>For fastest consideration, reach out to <u>Anisa Henry via email or LinkedIn</u>.</strong></p>