Add your latest resume to match with open positions.
2 results for Help Desk Tier 3 in Stockton, CA
- Palo Alto, CA
- onsite
- Temporary / Contract
- 38.00 - 44.00 USD / Hourly
- We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs.<br><br>Responsibilities:<br>• Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology<br>• Support Mac OS environments, including troubleshooting operating system, software, and device-related problems<br>• Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance<br>• Set up, configure, and maintain computer hardware and related equipment for employees and teams<br>• Track support activity, document resolutions, and escalate more complex issues when needed<br>• Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
- 2026-07-21T14:29:08Z
- Martinez, CA
- onsite
- Temporary / Contract
- 60.00 - 72.00 USD / Hourly
- <p>Robert Half is seeking an experienced UKG Systems Administrator to support a large healthcare organization operating in a complex, unionized, 24/7 environment. This UKG Systems Administrator role is ideal for a UKG professional who enjoys owning the administration, configuration, optimization, and support of an enterprise Workforce Management platform. This UKG Systems Administrator will partner with HR, Payroll, Labor Relations, Clinical Operations, Finance, and IT to ensure workforce systems are accurate, compliant, scalable, and optimized for healthcare operations.</p><p>This UKG Systems Administrator role is an onsite opportunity in Concord, CA and is a long-term contract with the potential to convert to full-time.</p><p><br></p><p>Responsibilities</p><p><br></p><p>UKG Workforce Management</p><ul><li>Serve as the primary administrator and subject matter expert for UKG Workforce Management.</li><li>Configure and maintain Pay Rules, Work Rules, Labor Levels, Accrual Policies, Scheduling Configurations, and Shift Differentials.</li><li>Build and support Hyperfinds, Building Blocks, Workflows, Alerts, and Automation Rules.</li><li>Troubleshoot system configuration, performance, interfaces, and data integrity issues.</li><li>Lead system upgrades, testing, deployments, and release management across Development, Test, and Production environments.</li></ul><p>Scheduling & Workforce Operations</p><ul><li>Administer UKG Advanced Scheduling and Clinical Scheduling.</li><li>Configure staffing templates, coverage rules, self-scheduling, open shift management, weekend programs, bid scheduling, seniority scheduling, and cross-department staffing.</li><li>Partner with operational leadership to improve scheduling efficiency and workforce utilization.</li></ul><p>Compliance & Integrations</p><ul><li>Configure labor rules supporting union contracts and healthcare operations.</li><li>Support payroll validation, compliance audits, and workforce reporting.</li><li>Maintain integrations using UKG Integration Hub, Workforce Integration Manager (WIM), and ERP systems while ensuring interface reliability and data integrity.</li></ul><p>Reporting & Support</p><ul><li>Develop dashboards and reports for HR, Payroll, Finance, and Operations.</li><li>Support labor forecasting, analytics, and process improvement initiatives.</li><li>Provide Tier II/III production support, resolve critical issues, coordinate vendor escalations, and maintain technical documentation and SOPs.</li></ul><p><br></p>
- 2026-08-05T00:43:47Z