<p><strong>About the Role</strong></p><p>The IT Systems Analyst plays a key role in shaping how employees interact with technology across the organization. This hybrid position combines systems analysis, technical support, user enablement, and service improvement to ensure IT solutions are reliable, user-friendly, and aligned with business needs.</p><p><br></p><p>In this role, you’ll collaborate with end users, IT colleagues, and business teams to optimize system performance, improve service delivery, and enhance the overall user experience. The ideal candidate brings a blend of technical expertise, problem-solving ability, project coordination, and strong communication skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>Business & Systems Liaison: Partner with stakeholders to identify challenges and translate them into technical or process improvements.</p><p><br></p><p>IT Training & Enablement: Design and deliver training programs that drive adoption of IT systems and improve efficiency.</p><p><br></p><p>Knowledge Management: Create user-facing documentation such as knowledge base articles, process guides, and training materials.</p><p><br></p><p>System & Service Analysis: Monitor ITSM data, system performance, and usage trends to identify recurring issues and opportunities for optimization.</p><p><br></p><p>Problem Management: Conduct root cause analysis and recommend long-term solutions for complex technical issues.</p><p><br></p><p>Continuous Improvement: Support service review processes and lead initiatives that improve usability, automation, and overall user satisfaction.</p><p><br></p><p>Requirements Gathering: Capture business requirements for new features, enhancements, and service offerings.</p><p><br></p><p>Change Enablement: Contribute to rollouts by preparing communication, training, and support resources.</p><p><br></p><p>System Testing & Validation: Assist in user acceptance testing (UAT) to ensure system changes align with business needs.</p><p><br></p><p>Technical Support: Provide tier 1 and 2 support for escalated issues, documenting and triaging as appropriate.</p><p><br></p><p>Vendor Coordination: Collaborate with third-party providers for system delivery, support, and infrastructure services.</p><p><br></p><p>IT Governance: Promote adherence to IT policies, standards, and best practices.</p><p><br></p><p>Project Participation: Engage in cross-functional IT initiatives, representing the end-user perspective.</p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain expertise in assigned products and business areas</li><li>Analyze data from various sources to provide recommendations and resolve issues</li><li>Lead requirement gathering and documentation with business partners</li><li>Collaborate with technical teams and vendors on solution components (e.g., integrations, extensions)</li><li>Design and configure enterprise applications</li><li>Lead or assist with testing planning and execution</li><li>Support system deployment and migration activities</li><li>Provide ongoing system administration and support</li><li>Serve as a subject matter expert in communications with IT, leadership, vendors, and other stakeholders</li></ul>
<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for an <strong>Associate Advisor </strong>at a <strong>Thriving Wealth Management</strong>. This is a full-time permanent role based in <strong>Danville </strong>with a <strong>Hybrid</strong> schedule.</p><p><br></p><p>Join a firm where you can make a real impact for high-net-worth clients. As an Associate Advisor, you’ll take ownership of client relationships, drive financial planning initiatives, delegate to junior advisors, and ensure everything runs smoothly to support both clients and senior advisors.</p><p>The firm champions your growth with FINRA sponsorships, CFP study programs, mentorship, and a collaborative culture—while keeping work-life balance a true priority.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Partner with Senior Advisors to shape financial planning and investment strategies</li><li>Lead client meetings and manage all follow-ups</li><li>Onboard new clients and cultivate strong relationships</li><li>Prepare detailed reports, recommendations, and financial analyses</li><li>Handle client service tasks, CRM updates, and paperwork efficiently</li><li>Improve workflows and optimize insurance proposals</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p>Our Oakland, CA client is seeking a Senior Engineer to support its Finance and HR systems in a hands-on, application-focused role. This position is not development-heavy but centers on improving IT operations, troubleshooting technical issues, coordinating integrations, and driving process efficiencies. The engineer will manage enterprise applications such as Dynamics GP (Great Plains), ADP, and other related platforms, enabling better support for business functions like Finance, HR, and recruiting.</p><p><br></p><p>The ideal candidate is adept at vendor management, systems troubleshooting, and building automation strategies, showcasing a strong grasp of Finance and HR applications.</p><p> </p><p>This is a contract-to-hire role, and is onsite 5 days a week.</p><p> </p><p>Key Responsibilities:</p><ul><li>System Support: Provide day-to-day application troubleshooting and issue resolution for tools like Dynamics GP, ADP, and Jobvite.</li><li>Integration & Automation: Lead system integrations and identify automation opportunities to streamline processes.</li><li>Vendor Coordination: Collaborate with external vendors for system upgrades, implementations, and support.</li><li>Documentation & Knowledge Management: Create robust knowledge-sharing materials for sustained IT efficiency.</li><li>User Adoption: Assist end-users with onboarding and training for new applications and features.</li></ul>
