9 results for Customer Service Supervisor in Stanchfield, MN

Customer Service Manager

Anoka, MN
onsite
Permanent
75000 - 85000 USD / Yearly
This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team. Key Responsibilities<ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
2026-04-08T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary
18 - 20 USD / Hourly
Key Responsibilities:<ul><li>Serve as the first point of contact for inquiries via phone, email, and in-person, providing courteous and helpful assistance.</li><li>Respond promptly to questions regarding our programs, services, events, or donations.</li><li>Maintain accurate client and donor records in our database.</li><li>Escalate issues to the appropriate team member when necessary and ensure proper follow-up.</li><li>Support special events, volunteer coordination, and community outreach as needed.</li><li>Gather feedback from stakeholders and report trends to support continuous improvement.</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary
18 - 20 USD / Hourly
We are seeking On-Line Tool Support Professionals to serve as the first point of contact for web-based tool support. This role supports clients and advisors through a high-volume inbound call environment, providing troubleshooting, education, and resolution for technical issues.Position OverviewThis role serves as the first point of contact for web-based tool support. You will assist clients and advisors in a inbound call environment, providing:<ul><li>Technical troubleshooting </li><li>Customer education </li><li>Issue resolution </li></ul>What They’re Looking For<ul><li>Strong personality and positive attitude </li><li>Highly process-oriented (technical skills can be taught) </li><li>Quick learner who can adapt easily </li><li>Strong customer service presence (internal + external) </li><li>Excellent communication and soft skills </li><li>Critical thinking and ability to problem-solve in real time </li><li>The “it factor” - someone who stands out and engages well </li></ul>Note: Call center experience is helpful but not required.
2026-04-13T00:00:00Z

Customer Service Representative

Blaine, MN
onsite
Contract / Temporary to Hire
22.8 - 26.4 USD / Hourly
We are currently seeking a dedicated and experienced Spanish Bilingual Account Manager based in Blaine, Minnesota, United States. This role provides an opportunity to join our team in a dynamic and fast-paced environment. The primary function of this role is to manage a wide variety of customer inquiries, disputes, and complaints while acting as a liaison within the organization to ensure we exceed customer expectations. Responsibilities:• Process and manage a diverse range of customer inquiries related to transactions, products, and services• Handle disputes and customer complaint resolution effectively and professionally• Coordinate with various internal departments such as engineering, procurement, production, quality, sales, and shipping to ensure timely delivery of products• Serve as a liaison for technical support and provide basic technical assistance pertaining to products and services• Receive order information via various means such as phone, web portals, email, regional sales, and enter required information into the operating system• Follow up as needed to clarify order information, pricing, and shipping methods• Manage documentations efficiently• Use Microsoft Office Suite (Word, Excel, Outlook) proficiently for various tasks• Prioritize and multitask numerous daily activities effectively• Display excellent interpersonal, verbal, and written communication skills• Handle technical problems and offer solutions•Spanish language skills as needed for customer service is a plus.
2026-04-09T00:00:00Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-04-03T00:00:00Z

Client Services Associate

Minneapolis, MN
onsite
Permanent
60000 - 80000 USD / Yearly
We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations. Responsibilities:• Develop and maintain effective relationships with clients to facilitate smooth account management.• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.• Stay updated on custodial operations, procedures, and industry standards.• Coordinate onboarding activities for new clients to ensure a seamless transition.• Schedule and prepare advisors for meetings with clients and prospects.• Address client inquiries, resolve service issues, and escalate concerns when needed.• Prepare and distribute performance reports to clients in a timely manner.• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.
2026-04-03T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-03-19T00:00:00Z

Accounts Receivable Supervisor/Manager

Bayport, MN
onsite
Permanent
100000 - 145000 USD / Yearly
We are looking for a skilled Accounts Receivable Supervisor/Manager to lead a high-performing team in a fast-paced manufacturing environment in Woodbury, Minnesota. In this role, you will oversee the daily operations of accounts receivable processes while ensuring compliance with company policies and maintaining strong customer relationships. This position requires a hands-on approach to managing a team and driving efficiency within a complex financial structure. Responsibilities:• Supervise a team of seven direct reports, including exempt employees and contractors, to ensure high productivity and adherence to established processes.• Oversee daily operational controls, including monitoring productivity, addressing escalated customer issues, and managing past due receivables.• Perform in-depth period-end responsibilities such as analyzing cost center expenses, reviewing journal entries, and reconciling balance sheets.• Conduct analytics and provide commentary on Days Sales Outstanding (DSO) metrics, comparing actuals to budget and prior periods.• Assess, calculate, and accrue bad debt for multiple business units while ensuring accuracy in financial reporting.• Approve escalated collection strategies, evaluate risk mitigation tools, and handle complex customer interactions involving legal teams when necessary.• Foster collaboration and understanding within the team to manage collection activities effectively, avoiding heavy-handed tactics.• Utilize Excel and other tools to manage collections, monitor aged balances, and develop reporting processes for accounts receivable.• Provide training and onboarding support for new team members, ensuring a smooth transition into the role.• Collaborate with senior leadership for guidance and feedback to continuously improve department operations.
2026-03-19T00:00:00Z

Accounts Receivable Supervisor/Manager

Minneapolis, MN
onsite
Permanent
75000 - 85000 USD / Yearly
We are looking for an experienced Accounts Receivable Supervisor/Manager to join a manufacturing company based in Minneapolis, Minnesota. In this role, you will lead a dedicated team, oversee daily accounts receivable functions, and ensure the accuracy and timeliness of invoicing, payment applications, and collections. This position offers a hybrid work schedule, a competitive salary, and a comprehensive benefits package. Responsibilities: • Supervise and guide a team responsible for daily invoicing, payment applications, and collections processes. • Oversee the preparation and management of aging reports to ensure timely resolution of outstanding balances. • Implement and refine billing procedures to improve efficiency and accuracy. • Monitor and report on accounts receivable metrics to ensure alignment with company goals. • Collaborate with internal teams to address billing discrepancies and resolve client inquiries. • Train and develop team members to enhance their skills and support their growth. • Manage collections activities to reduce overdue balances and maintain strong client relationships. • Utilize financial tools such as Oracle and Microsoft Excel to streamline processes and generate reports. • Ensure compliance with company policies and accounting standards in all accounts receivable activities. • Contribute to process improvement initiatives to enhance overall department performance.
2026-04-10T00:00:00Z